Pontiac Solstice Complaints

728 consumer complaints on file.

#11021110September 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V036000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JEFF WYLER BUICK/GMC OF BATAVIA, OHIO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019883August 26, 2017
ELECTRICAL SYSTEM
THE BLOWER FAN DID NOT COME ON WHEN I TRIED TO USE IT WITH THE AIR CONDITIONING. I SMELLED A BURNING SMELL, AND TURNED THE FAN TO THE OFF POSITION. FORTUNATELY, I WAS IN THE DRIVEWAY AT THE TIME OF ATTEMPTING TO TURN ON THE FAN. UPON HAVING IT INSPECTED AND REMOVED, IT HAD AN OBVIOUS BURNED AREA. WHEN I INVESTIGATED THE PART NUMBER, IT WAS APPARENT THAT THERE WAS A RECALL ON THE SAME PART FOR HUMMERS AND CHEVY CANYON AND COLORADOS. THERE WAS NO RECALL OR INFORMATION REGARDING THE SAME PART FOR THE SOLSTICE. THE PART NUMBER IS OBSOLETE NOW BECAUSE OF THE REDESIGN OF THE PART FROM KNOWN FIRE DANGER OF THE PART. I FIND THIS HIGHLY NEGLIGENT OF GM TO NOT MAKE THIS A MANDATORY RECALL/OR FREE REPAIR AND REPLACEMENT. THE LIABILITY ASSOCIATED WITH THIS SAFETY ISSUE CONCERNS ME GREATLY, SINCE A FIRE WITH THIS PART HAS BEEN A PROBLEM. MY LIFE AND THOSE OF MY FAMILY SHOULD NOT HAVE BEEN PUT IN DANGER BY GM'S LACK OF RESPONSIBILITY. IF THERE WAS A FIRE WHILE PARKED IN MY GARAGE, THAT ENGULFED MY HOME AND FAMILY WHILE GM WAS AWARE OF THE DANGER,THE DAMAGES WOULD BE ASTRONOMICAL IN GRIEF AND FINANCIALLY. THE EVIDENCE OF THE MELTED PARTS CLEARLY IS PROOF OF THE FIRE PROBLEM WITH THIS PART. DEPENDING UPON THE RESPONSE TO MY SITUATION AND COMPLAINT, I WILL FOLLOW UP WITH OTHER AUTHORITIES, LEGAL AVENUES AND INFORMATION NETWORKS. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11019889August 26, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEATS
SERVICE AIR BAG DUE TO FAULTY PASSENGER SYSTEM. RECALL ISSUED 7 MONTHS AGO WITH NO RESOLUTION YET. AIR BAG WILL NOT DEPLOY FOR PASSENGER IN CRASH. RECALL 17V-061 ISSUED WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014655August 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARCIA BUICK GMC LOCATED AT 2721 CERRILLAS RD SANTA FE, NM 87507; WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED APPROXIMATELY TWO TIMES AT 800-620-7668, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER: 8-3064846813 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/17*LJ UPDATED 10/5/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014746August 11, 2017
ELECTRICAL SYSTEM
TIRE PRESSURE MONITORING. THIS SPRING I TOOK MY CAR OUT OF STORAGE AND RECONNECTED THE BATTERY. I FIRST NOTICED THE REMOTE ENTRY FOBS NO LONGER WOULD LOCK OR UNLOCK THE DOORS. I STARTED THE VEHICLE AND FOUND THE TIRE PRESSURE INFORMATION WAS NOT AVAILABLE ON THE DASH ON 8/10/17, I TOOK MY SOLSTICE TO THE CHEVROLET DEALER IN OMAK WA TO HAVE THEM TROUBLESHOOT THE TIRE PRESSURE MONITORING SYSTEM. A QUICK REVIEW BY A TECHNICIAN TOLD ME THAT THE REMOTE ENTRY NEEDED TO BE REPROGRAMMED. AFTER PERSONAL RESEARCH I FOUND THAT THIS IS A COMMON ISSUE TO THIS YEAR AND SEVERAL OTHER MODELS. GM WROTE A TECHNICAL SERVICE BULLETIN, 08-03-16-001B ON JULY 31, 2008, ACKNOWLEDGING THE ISSUE OF BAD FIRMWARE BUT HID THE INFORMATION FROM THEIR CUSTOMERS REGARDING THIS KEY SAFETY SYSTEM. IT IS MY CONTENTION THAT GM DID KNOWINGLY AND WILLINGLY SELL ME A VEHICLE WITH KNOWN A FAULTY SAFETY SYSTEM AND NOW REFUSES TO CORRECT THE ISSUE. I AM ASKING THE GM BE HELD REASONABLE FOR THEIR DECEPTIVE PRACTICE AND PROVIDE ALL REPAIRS REQUIRED TO CORRECT THE FAULTY SAFETY SYSTEM. I AM ALSO ASKING THAT I BE REIMBURSED FOR ALL TIME AND EXPENSES INCURRED DUE TO GMS NEGLIGENCE. I ALSO BELIEVE THAT DUE TO GMS DECEPTIVE PRACTICE OF HIDING KNOWN FAULTY SAFETY SYSTEMS FAULT SHOULD INCLUDE PUNITIVE DAMAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013635August 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR DID NOT INDICATE A PASSENGER WAS PRESENT WHILE THE CONTACT'S WIFE WAS SEATED IN THE PASSENGER SEAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SUNGO DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO REFUSED TO PERFORM THE INTERIM REPAIR DUE TO THE DRIVER'S OCCUPANT NOT BEING OVER 150 LBS. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012967August 5, 2017
AIR BAGS
DON'T KNOW IF THIS IS RELATED TO TAKATA RECALL OR NOT. I WANT TO KNOW HOW SAFE AM I DRIVING A 9 YEAR OLD CAR WITH NO AIR BAGS WORKING. CANNOT GET IT FIXED BECAUSE DEALERS SAY THEY CANNOT GET THE PART FROM GM. MEANWHILE I FEEL I AM DRIVING AN UNSAFE CAR WITH THE AIRBAG LIGHT ON AND A MESSAGE STATING CHECK AIRBAG SETTINGS. I ASSUME THIS WILL NOT GO AWAY UNTIL THE PROBLEM IS FIXED. I JUST HAVE TO HOPE THAT I DON'T HAVE A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010512July 25, 2017
AIR BAGS
"AIRBAG RECALL" WE ARE A DEALERSHIP WITH THIS VEHICLE AND CAN NOT SELL IT DUE TO THE PASSENGER AIRBAG SEAT SENSOR RECALL. IT HAS BEEN 7 MONTHS SINCE THE RECALL WAS PUT OUT, STILL WITH NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004722July 12, 2017
AIR BAGS
THERE IS A RECALL ON MY CAR AND THERE IS NO FIX YET AND THE THIS CAR IS A TWO SEAT PERSON CAR AND I WHEN MY PARTNER SITS IN THE CAR THE AIRBAG DOES CUT ON AND THE WARNING LIGHT ALERTS ME THAT SERVICE AIRBAG. I CALLED GM THEY INFORMED ME THAT NOT HAVE SOME ONE SEAT UP FRONT, INFORMED THEM WHAT OTHER SEAT ARE THEY GOING TO SIT IN THEN. THEY INFORMED THEY COULD DISCONNECT THE ALARM:( WELL THAT IS GOING TO HELP MY PASSENGER WHICH I FEEL THAT THE CAR BEING SMALL IF I WAS TO CRASH THEY NEED THE PROTECTION FROM THE DASH AND THE TOP OF WINDSHIELD. THE CONSUMER WAS AWAITING A FIX FOR RECALL 17V061 PUBLISHED IN JANUARY. THE CONSUMER BELIEVED THIS WAS AN UNREASONABLE AMOUNT OF TIME HAS ELAPSED. THE CONSUMER WAS OFFERED TO HAVE THE AIRBAG DISCONNECTED. UPDATED 09/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004744July 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE SERVICE AIR BAGS WARNING ALARM ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO COGGIN BUICK GMC OF ORANGE PARK AT 7245 BLANDING BLVD JACKSONVILLE FL 32244, WHERE THEY CONFIRMED THE PARTS WERE NOT YET AVAILABLE AND DISCONNECTED THE ALARM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN TOOL CONFIRMS PART NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003594July 7, 2017
AIR BAGS
CAR SAFETY RECALL NOTICE 17036 ISSUED MARCH 2017, UPDATED MAY 2017 CONCERNING POSSIBLE DEFECTIVE PASSENGER DETECTION SYSTEM/ MY CAR HAS DEFECT. NO KNOWN DATE FOR REPAIR GIVEN DESPITE MAY UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002614July 1, 2017
AIR BAGS, SEATS
THE PASSENGER SIDE AIRBAG IS NOT FUNCTIONAL AS EVIDENCED BY A WARNING LIGHT. IT IS UNDERSTOOD THAT THIS IS A KNOWN ISSUE. THE VALUE OF THE VEHICLE HAS BEEN IMPACTED. UNABLE TO SELL CAR DUE TO CONCERN BY BUYERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001236June 25, 2017
POWER TRAIN
THIS IS THE THIRD TIME WE WILL NEED TO REPLACE THE TCM MODULAR, NOT COVERED BY WARRANTY. DEALLER(S) HAVE ONLY BEEN INTERESTED IN MY $1,000.00, BUT NOT IN WHAT IS CAUSING THE PART TO FAIL EVERY 15 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000964June 24, 2017
AIR BAGS
I HAVE RECEIVED TWO NOTICES ABOUT RECALL NUMBER GM 17036. MY WIFE AND I TOOK A TRIP THIS PAST WEEKEND IN THE CAR AND I NOTICED THE VHICLE'S PASSENGER SIDE AIRBAG TELLTALE LIGHT INDICATING THE AIRBAG WAS OFF WHILE MY WIFE WAS SEATED IN THE PASSENGER SEAT. ON MONDAY 06/19/2017 I CALLED WILKINSON GM IN SANFORD TO MAKE AN APPOINTMENT. I WAS SCHEDULED FOR FRIDAY 06/23/2017 AT 1:00 PM. I TOOK THE CAR IN AND DESCRIBED THE PROBLEM. AFTER ABOUT AN HOUR I WAS TOLD THEY COULD NOT DO ANYTHING AS THERE WAS NO STORED CODE AND THEY COULD NOT REPRODUCE THE PROBLEM. AND I WILL NEED TO WAIT UNTIL GM HAS A PERMANENT SOLUTION. I QUESTIONED WHAT THEY WOULD DO IF THE PROBLEM WAS FOUND AND WAS TOLD THEY WOULD REPLACE THE PRESSURE SWITCH UNDER SEAT BUT THEY WERE NOT WILLING TO UNTIL THEY WERE ABLE TO SEE TELLTALE LIGHT FOR AIRBAG GO OFF. THE TELLTALE INDICATING LIGHT WENT OFF WHILE WE WERE DRIVING, IN MARION ON SECONDARY ROADS AND HIGHWAY ROADS. TO MY KNOWLEDGE THE DEALER MECHANIC ONLY TRIED TO REPRODUCE SYMPTOMS IN THE GARAGE SITTING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994641June 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE DEALER WAS CONTACTED AT 813-359-5000 AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 08/08/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993960June 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (THREE-WAY CHEVROLET CADILLAC, 4501 WIBLE RD, BAKERSFIELD, CA 93313, (661) 283-3300) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT CALLED THE PONTIAC MANUFACTURER AT 800-620-7668 AND ADVISED THE CONTACT TO CALL THE GM MANUFACTURER. THE GM MANUFACTURER WAS CONTACTED AT 866-790-5700 EXT. 5921113 AND STATED THAT THEY WOULD CALL BACK WITHIN 24 HOURS. THE CONTACT DID NOT RECEIVE ANY CALLS FROM THE GM MANUFACTURER, BUT WAS PROVIDED WITH CASE NUMBER: 8-2982866994. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993740June 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HENDRICK BUICK GMC, 115 TEAM HENDRICK WAY, CARY, NC 27511, (919) 439-5933) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993832June 7, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. WHILE DRIVING APPROXIMATELY 15 MPH AND APPLYING THE BRAKE PEDAL, THE VEHICLE STOPPED HARD AND JERKED. WHEN THE FAILURE FIRST OCCURRED, THE CATALYTIC CONVERTER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAVENDER BUICK GMC (LOCATED AT 17811 SAN PEDRO AVE, SAN ANTONIO, TX 78233), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPLACED, BUT THE BRAKING FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993199June 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (DUBLIN BUICK GMC LOCATED AT 4400 JOHN MONEGO COURT DUBLIN, CA 94568 925-452-7365) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 930008386396. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992618June 1, 2017
AIR BAGS
I RECEIVED LETTER INDICATING TEMPORARY FIX IS AVAILABLE AND TO CALL DEALER. DEALER SAYS NOT SO. WHY IS THIS TAKING SO LONG? THE FIRST LETTER OF NOTIFICATION CAME IN JANUARY. NOW THIS LETTER FOR ONLY A TEMPORARY FIX IS MAY. WHY ISN'T THE FIX AVAILABLE AS INDICATED IN THE LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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