Pontiac Solstice Complaints

728 consumer complaints on file.

#11233224July 18, 2019
AIR BAGS
THE VEHICLE HAS AN OPEN RECALL 17V061 FOR THE PPS. THE DEALER- PATRICK LOCATED AT 4700 W. HENRIETTA RD, NY 14467 REPLACED THE REINFORCEMENT STRIP AND MAT FOR PASSENGER SIDE SEAT PER THE RECALL. AFTER COMPLETING THESE STEPS, THE PASSENGER AIR BAG OFF LIGHT IS STILL ILLUMINATED AND THE SERVICE AIR BAG MESSAGE APPEARS ON THE CONSOLE. BOTH GM AND PATRICK REFUSE TO COVER ANY FURTHER DIAGNOSTICS UNDER THE RECALL ALTHOUGH THE SERVICES THEY PERFORMED DID NOT RESOLVE THE ERROR MESSAGES. THE DEALER HAS CLOSED OUT THE RECALL AND GM'S CUSTOMER SUPPORT GROUP WILL NOT COVER ANY FURTHER DIAGNOSTICS OR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228888July 2, 2019
AIR BAGS
I HAVE AN AIRBAG LIGHT THAT CAME ON AND THE PASSENGER AIR BAG IS ALWAYS OFF. TOOK IT TO DEALERSHIP. COST FOR FIX IS OVER $1000. THERE IS A RECALL FOR THIS PASSENGER AIR BAG SYSTEM, HOWEVER, CONTACTING PONTIAC CUSTOMER SERVICE, THEY SAY THAT MY PARTICULAR CAR IS NOT UNDER THE RECALL. THEY SENT ME A COUPON FOR $100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218531June 7, 2019
AIR BAGS
I TOOK MY SOLSTICE IN TO DEALERSHIP FOR IGNITION AND AIRBAG RECALL SEPT 2018. THEY FIXED IGNITION BUT SAID I NEEDED A NEW PART FOR THE AIRBAG SENSOR (MY AIRBAG LIGHT IS ALSO ON). IT HAS BEEN 9 MONTHS AND I HAVE REPEATEDLY CALLED THE DEALERSHIP (FREDERICK MD) BUT THEY TELL ME THERE ARE NO PARTS TO FIX IT. I'VE ALSO CALLED 2 OTHER LOCAL DEALERSHIPS WHO HAVE SAID THE SAME THING. MY UNDERSTANDING IS THAT THE TIME LIMIT FOR THESE REPAIRS IS 10YRS FROM ORIGINAL SALE DATE, WHICH IN MY CASE WOULD BE 2016, FOR THE DEALERSHIP TO REMEDY THE RECALL. WHAT CAN I DO TO GET THIS FIXED SO I CAN HAVE A PASSENGER RIDE IN MY CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205663May 6, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2007 PONTIAC SOLSTICE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN THREE TIMES AND LANDED AGAINST A SIDEWALK. THE TIRES WENT FLAT AND THE RIMS AND ROTORS WERE SPLIT IN TWO. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND LEGS THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED BROKEN RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A JUNKYARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE. *BF*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11179714February 27, 2019
AIR BAGS
2007 PONTIAC SOLSTICE. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL NOTICE #17V061. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166065January 9, 2019
AIR BAGS
ALMOST IMMEDIATELY (WITHIN A COUPLE HUNDRED MILES) AFTER RECEIVING PRODUCT SAFETY RECALL 17036 PASSENGER PRESENCE SYSTEM TO ADD A REINFORCEMENT STRIP TO THE PASSENGER PPS SENSOR MAT, MY "SERVICE AIR BAG" LIGHT CAME ON. WHEN I VISITED MY DEALERSHIP, THEY DENIED THAT THEIR SERVICE COULD HAVE HAD ANY IMPACT ON THE FAILURE AND ATTEMPTED TO CHARGE ME A DIAGNOSTIC FEE THAT WOULD NOT BE APPLIED TO A REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164568January 2, 2019
AIR BAGS
THE SERVICE AIRBAG LIGHT REMAINS ON ALL THE TIME NOW. IT WAS INTERMITTENT FOR A COUPLE WEEKS NOW IT IS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161968December 17, 2018
AIR BAGS
IN MAY OF 2017 DASH WARNING SHOWED SERVICE AIRBAG REMAINED ON. TOOK TO DEALER AND IT AS REPLACED FOR $991.20 PLUS TAX. IN 2018 RECEIVED RECALL NOTICE THAT STATED I WOULD BE REIMBURSED AS PART WAS RECALLED. TOOK CAR TO DEALER TO SEE ABOUT REIMBURSEMENT AND DID PAPER WORK ON 7/17/18. WHILE I AS THERE I REQUESTED AN APPOINTMENT WITH THE DEALER TO SEE IF THE REPAIRED RECALLED PART WAS DONE WITH THE SAME OLD PART THAT IS UNDER RECALL, THEY CHECKED OUT THE PREVIOUS REPAIR AND DISCOVERED THAT THE PREVIOUS REPAIR WAS MADE WITH THE SAME RECALLED PART. DEALER REPLACED THE REPAIRED PART THROUGH RECALL CAMPAIGN 17036. GM HAS NOT REIMBURSED ME FOR THE ORIGINAL REPAIR. AS I WAS NOT MADE WHOLE BY GM, I AM ASKING FOR A DETERMINATION FOR REIMBURSEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160583December 10, 2018
AIR BAGS
I TOOK MY PONTIAC IN AND HAD IGNITION SWITCH REPLACED AND THEY INSTALLED A REINFORCEMENT STRIP ON THE AIR BAG PASSENGER SEAT .THIS DID NOT FIX THE PROBLEM .I TOOK IT TO CROSSROADS CHEVORLET ,MT. HOPE W.V. THE INTERNET SAID THAT IF THE REINFORCEMENT STRIP FIXED IT THAT WAS GOOD BUT IF IT DIDNT THAT THEY WOULD HAVE TO REPLSAACE THE SENSOR.NOW CROSSRADS HAVE TURNED IT IN THAT IS HAS BEEN REPAIRED AND IT HASNT. I ASK THE MECHANIC WHEN I PICKED UP THE CAR THAT IF I WENT OUT AND SET IN THE SEAT IF THE LIGHT ON THE DASH WOULD CHANGE BUTN WHEN I WENT OUT AND SET IN IT IT WAS STILL THE SAME .THEY TOLD ME THAT IF I WANTED THEM TO KEEP IT OR MAKE ANOTHER APPOINTMENT THAT THEY WOULD RUN A DIAGONASE ON THE CAR AND CHARGE ME 95.00 DOLLARS AND IF IT WAS THE SENSOR THAT THEY COULD FIX IT BUT IT WOULD COST ME LABOR AND PARTS . I HAD A COMPUTER HOOKED TO THE CAR BEFORE I TOOK IT THERE AND IT THREW UP CODE P0081 WHICH IS THE SENSOR. MY CAR HAS THE SAME RESULTS AS IT DID WHEN I TOOK IT THERE . IT STILL HAS A WARNING TO SERVICE AIR BAG AND THE LIGHT WON T CHANGE WHEN SOMEBODY SETS IN THE PASSENGER SEAT . IS THIS SOMETHING YALL CAN HELP ME WITH OR DO I NEED TO GET IN CONTACT WITH BBB OF WV JUST WANTING RECALL REPAIRED WITHOUTN ANY COST . I FEEL ALL THEY HAVE DONE HAVE PUT A REINFORCEMENT STRIP ON A BAD SENSOR .CAN YALL HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156148December 6, 2018
AIR BAGS
2006 PONTIAC SOLSTICE. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG SUPPRESSION SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR, DUE TO THE PART BEING UNAVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156670December 6, 2018
AIR BAGS
THERE IS A RECALL ON THE PASSENGER AIR BAG SWITCH I TOOK IT TO A GM DEALER AND THEY INSTALLED A REINFORCEMENT STRIP ON PASSENGER SIDE SEAT AND IGNITION SWITCH THE IGNITION SWITCH IS NO PROBLEM BUT THE REINFORCEMENT STRIP THEY INSTALLED ON A BAD SWITCH IS THE SERVICE AIRBAG WARNING IS STILL ON THE DASH WHEN SOME ONE SETS IN THE PASSENGER SEAT THE LIGHT WILL NOT SWITCH FROM OFF TO ON IT'S THE SAME AS IT WAS WHEN I TOOK IT THERE I'VE TALKED TO THE MECHANIC AND SERVICE PERSON AND THEY ARE TELLING ME THAT THE SENSOR IS NOT UNDER WARRANTY ONLY THE REINFORCEMENT STRIP THEY INSTALLED THEY ALSO TOLD ME TO BRING IT BACK THAT THERE IS A 95 DOLLAR DIAGNOSTIC THEY COULD DO BUT IF THE SENSOR IS BAD IT STILL COST ME TO HAVE IT CHANGED I UNDERSTAND THIS IS A USED CAR AND THEY ALSO HAVE TOLD ME THAT IT MAY BE ANOTHER SENSOR BUT WHEN I ASK THE MECHANIC IF I SAT DOWN IN THE PASSENGER SEAT IF THE LIGHT WOULD SWITCH FROM OFF TO ON HE SAID YES I WALKED OUTSIDE SET IN THE PASSENGER SEAT AND THE LIGHT NEVER I WOULD LIKE TO HAVE THE COMPLETE SENSOR REPLACED FOR THE RECALL ON MY VEHICLE THE RECALL NUMBER IS 17036 AND WHAT I'VE HAVE READ ON THE INTERNET IT SAYS IF THE LIGHT ON THE DASH DOES NOT SWITCH WHEN SOMEONE SETS THAT IT SHOULD BE REPLACED AT NO COST JUST TRYING TO GET THE RECALL REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153354November 23, 2018
POWER TRAIN, UNKNOWN OR OTHER
MY CAR LURCHES OR DOWNSHIFT WHILE NORMAL DRIVING. THIS CAUSES IT HARD TO CONTROL. PREVIOUS RECALLS ON THIS MAKE AND MODEL HAVE BEEN FOR POWER TRAIN. HOWEVER MY VIN #DOESN'T QUALIFY. THIS IS A MISTAKE. I WAS HIGHWAY AND CITY DRIVING WHEN IT OCCURRED. NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144241October 30, 2018
AIR BAGS
NHTSA #17V061 IN AUGUST 2018 THE PART FAILED. I TOOK THE CAR TO GM FOR REPAIR IN EARLY AUGUST 2018. NO PARTS ARE AVAILABLE AND CONTACTED GM DIRECTLY WITH SAME RESULTS. WAITING WITH NO RESPONSE REGARDING WHEN PART WILL BE AVAILABLE. SO WE HAVE NO AIRBAG FOR AN ADULT PASSENGER WITH NO PROJECTED RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132972October 2, 2018
AIR BAGS
I HAD MY SOLSTICE AIR BAG INDICATOR REPAIRED AT NEW SMYRNA BEACH CHEVROLET DEALER BACK ON 9/27/2016 (SEE ATTACHED DOCUMENT, PAGE 1). I THEN RECEIVED A RECALL NOTICE IN MARCH OF 2018 FOR THE SAME PART. I SUBMITTED A REIMBURSEMENT REQUEST AND WAS TOLD TO TAKE MY SOLSTICE BACK TO THE DEALER TO VERIFY THEY REPLACED THE PART IN QUESTION FROM THE RECALL. I DID THAT ON 5/9/2018 (SEE PAGE 2 OF ATTACHED DOCUMENT). I WAS TOLD THAT ALL WAS IN ORDER AND I WOULD RECEIVE A REIMBURSEMENT FOR THE $832.00 THAT I SPENT ON THE ORIGINAL REPAIR. I HAVE YET TO RECEIVE ANY MONEY. CAN YOU TELL ME WHAT IS THE HOLD UP ON GETTING THE REIMBURSEMENT? NEW SMYRNA BEACH CHEVROLET CAN VERIFY ALL THIS. THE ADVISOR THERE WAS CHRISTINA BARRY (386-427-1313).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129466September 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (DON MEALEY CHEVROLET, 17185 FL-50, CLERMONT, FL 34711, 352-394-6176) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD GIVE THE CONTACT A CALL BACK. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128631September 11, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS PREVIOUSLY TAKEN TO ROGER DABB CHEVROLET (LOCATED AT 1501 W GOVERNMENT ST, BRANDON, MS) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *TT CONSUMER STATED LIGHT CAME ON FEW MONTHS LATER AFTER IT WAS REPAIRED. UPDATED 11/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128393September 10, 2018
AIR BAGS
MY COMPLAINT IS THAT THE PART IS NOT AVAILABLE TO FIX THE RECALL. I WAS INFORMED IT MAYBE 6 MONTHS OR MORE UNTIL IT IS AVAILABLE. THIS BEING AN AIRBAG I FEEL THAT IS UNACCEPTABLE AND A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128558September 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHEVROLET BUICK MARBLE FALLS AT (830) 693-2777 (LOCATED AT 2301 US-281, MARBLE FALLS, TX 78654) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128315September 9, 2018
AIR BAGS
BROUGHT VEHICLE TO DEALERSHIP FOR PASSENGER AIRBAG SENSOR NOT WORKING DASH LIGHT ON. CHEVROLET DOES NOT HAVE PARTS AVAILABLE FOR REPAIRS NEEDED. LIFE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124351September 4, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHEN I APPLY THE BRAKES TO SLOW DOWN OR STOP AND THE CAR GETS TO ABOUT 20MPH THE CAR SUDDENLY BRAKES HARD AND JOLTS. IF IT WERE NOT FOR THE SEAT BELT ONE COULD GO INTO THE WINDSHIELD. THIS HAPPENS WITH EACH BRAKING. THIS IS EXTREMELY DANGEROUS. I SEE THROUGH RESEARCH ONLINE THAT PEOPLE HAVE BEEN REPORTING THIS ISSUE WITH THIS CAR FOR YEARS...WHY ISN'T THERE A RECALL? WHAT IS THE PROBLEM? THIS IS A SMALL CAR IF A SEMI OR JUST ANY MOVING VEHICLE WAS CLOSE BEHIND ME WHEN THIS HAPPENS I AND MY PASSENGER WOULD PROBABLY BE CRUSHED. THE TWO ENGINE INDICATOR LIGHTS GO ON AND THE LOW ENGINE POWER LIGHT ALSO GOES ON AND STAYS ON. THE REPAIR FACILITY SEEMS TO BE STUMPED. SOMEONE MUST KNOW WHAT CAUSES THIS BECAUSE IT IS NOT AN ISOLATED PROBLEM THAT WE ARE EXPERIENCING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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