Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10129629July 21, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
DT: CONSUMER COMPLAINED ABOUT HAZARD LIGHT SWITCH PROBLEM. WAS TOLD BY THE DEALERSHIP THAT THE MODEL YEARS 1999 -2001 HAD THE SAME PROBLEM. THE PART NUMBER 226247990961E THAT WAS ON THIS CAR, AND WAS UNDER RECALL. HAS A RECALL. THE RECALL NUMBER WAS UNAVAILABLE. THE PART WAS REPLACED IN MAY 2005, AND STILL HAD THE SAME CLICKING NOISE FROM THE HAZARD SWITCH. ALSO, COMPLAINED ABOUT SECURITY SYSTEM PROBLEM. WHEN I TRYING TO START PUT THE KEY IN IGNITION AND THE LIGHT FLASHED, CAR WOULD NOT START. HAD TO RESET THE SYSTEM. TURNED THE KEY TO THE ACCESSORY POSITION FOR 15 MINUTES FOR THE CAR TO START. DEALERSHIP WANTED TO CHARGE $45.00 DIAGNOSE ,AND TO REPLACE THE PART WITH THE SAME KIND OF PART THAT WAS ALREADY REPLACED IT WITH ONCE. THIS HAS BEEN HAPPENING SINCE FIRST PURCHASING THE CAR IN JUNE 30, 2004. THIS HAPPENED EVERY TIME CONSUMER DROVE THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129642July 21, 2005
FUEL SYSTEM, GASOLINE
SMELLED GASOLINE IMMEDIATELY AFTER CRANKING CAR AND CONTINOUSLY WHILE DRIVING CAR. GASOLINE SMELL BECAME WORSE DESPITE WINDOWS BEING ROLLED DOWN, CHOKING CONDITION. TOOK CAR INTO LOCAL SHOP AND THEY SAID FUEL REGULATOR WAS POURING GASOLINE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129451July 20, 2005
SERVICE BRAKES, AIR:DISC:PADS, SERVICE BRAKES, AIR:DISC:ROTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:MULTIPLE AXLE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM), EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ABOUT MARCH 1, 2005, STEERING MECHANISM WOULD VIBRATE AND LOSE CONTROL. FRONT BRAKES WOULD PULL THE CAR TO THE RIGHT. A SUBSEQUENT MOTOR VEHICLE ACCIDENT OCCURRED ON FEBRUARY 7, 2005, ON I80, 7PM, GOING SOUTHBOUND. LUCKILY NO ONE WAS INJURED IN EITHER CAR ... MY CAR WAS HYDROPLANING DUE TO INCLEMENT WEATHER CONDITIONS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10129228July 18, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURN SIGNAL SWITCH ACTIVATES ALL BY ITSELF, AT WILL, AT ANY TIME. SWITCH IS COMBO FOR HAZARD AND TURN SIGNAL. (SAME SWITCH). CIRCUIT OPENS AND CLOSES RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129255July 18, 2005
ELECTRICAL SYSTEM:WIRING
MY VEHICLE WAS NOT INCLUDED IN A RECALL OF 2001 PONTIAC GRAND AM'S AND I HAVE THE SAME PROBLEM AS THE ONES THAT WERE.I'M TOLD THAT MY VIN # WAS NOT INCLUDED IN THIS RECALL. I'M CONCERNED THAT THE FAILURE OF THE TURN SIGNALS WILL RESULT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128713July 14, 2005
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES, SERVICE BRAKES, STRUCTURE:BODY
I AM SEEKING ADVICE ABOUT A MATTER PERTAINING TO THE CAR I MOMENTARILY OWN. I BELIEVE THAT THE CAR SOLD TO ME HAS BEEN IN ACCIDENT AND REPAIRED. THE BRAKES FEEL AS IF THEY ARE GOING TO GIVE OUT AND HAVE NOT BEEN WORKING CORRECTLY FROM THE BEGINNING. AFTER INFORMING AND BRINGING THE CAR TO THE DEALERSHIP, THEY FELT ALL THAT WAS NEEDED WAS FOR THEM TO BE LUBED. THEY SAY THE CAR IS FINE BUT I AM THE ONE DRIVING IT AND IT HAS NOT BEEN WORKING PROPERLY. I WENT TO A FEW DEALERSHIPS TO OBTAIN OTHER OPINIONS AND I WAS TOLD THE CAR WAS NOT RUNNING PROPERLY. I WENT BACK TO THE DEALERSHIP I BOUGHT THE CAR FROM AND FINALLY THEY REALIZED THE BRAKES WERE NOT IN GOOD SHAPE. PARTS WERE REPAIRED. FOR A FEW WEEKS THE CAR WAS RUNNING OK BUT THE BRAKES WERE STILL NOT WORKING PROPERLY. I FELT A BUCKING EVERYTIME I PUT MY FOOT ON THE BRAKES. THE NEXT TIME THE ROTORS WERE FIXED. I HAVE INVOICES TO BACK WHAT HAS BEEN REPAIRED. I BOUGHT THE CAR IN NOVEMBER 2003 AND IN THE BEGINNING OF 2004 THE PROBLEMS ALREADY STARTED AND HAVE NOT STOPPED SINCE. I DID NOT DRIVE THE CAR UNTIL DECEMBER 2003, SINCE I WAS OUT OF THE COUNTRY IN NOVEMBER. THE PAINT ON THE HOOD STARTED IN 2004 TO COME OFF. THAT NEEDED TO BE REPAINTED. THE FRONT HEADLIGHTS FOG UP, WATER CONDENSATION IS BUILDING UP. THE CAR IS RUNNING AS IF THE BOTTOM WILL FALL OFF. IT SOUNDS LIKE AN OLD CAR. EVERY TIME I SAY THAT THE CAR IS NOT RUNNING CORRECTLY AND ASK THEM TO TEST DRIVE IT, THEY ONLY FIX WHAT I STATE WHAT I THINK IS WRONG. I ASK YOU TO LOOK INTO THIS MATTER AND SEE IF YOU CAN HELP ME CLEAR UP THIS PROBLEM. PLEASE LET ME KNOW IF ANY MORE INFORMATION IS REQUIRED. I AM STATING THE VIN [XXX]. THANK YOU. [XXX]. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128761July 14, 2005
UNKNOWN OR OTHER
2000 GRAND AM GT1 WITH 36,127 MILES; A/C BLOWER STARTED MAKING A LOUD VIBRATING NOISE ON SPEEDS 4 & 5; BLOWER THEN WENT OUT ON SPEEDS 1,2,3, AND MAX. DIAGNOSED AT DEALER AND HAD TO REPLACE BOTH BLOWER MOTOR AND BLOWER RESISTOR AT COST OF $229. SERVICE MANAGER INDICATED THAT BLOWER MOTOR HAD A BEARING FAULT WHICH COULD START A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128603July 13, 2005
VEHICLE SPEED CONTROL
DT: THE CONSUMER EXPERIENCED SUDDEN ACCELERATION. AS A RESULT, SHE CRASHED INTO AN APARTMENT. THE SPEED WAS NO MORE THAN 5-10 MPH. WHEN SHE HIT THE BRAKE THE CAR WENT OUT OF CONTROL. THE VEHICLE WAS A RENTAL CAR. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10128604July 13, 2005
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, VEHICLE SPEED CONTROL:CRUISE CONTROL
PONTIAC GRAND AM AIR BAGS ARENT SAFE AT ALL MINE BUSTED OUT FOR NO REASON WHATSOEVER IT BURNED MY ARM AND LEFT A BRUISE AND COULD'VE CAUSED A WRECK!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10128110July 8, 2005
AIR BAGS:FRONTAL
AUTO ACC. 2002 POTIAC GRAND AM CRASHED INTO SIDE OF 1985 BUICK LASABRE 4 DOOR AT 30 M P H AND THE AIR BAGS DID NOT DEPLOY. THE FULL EXTENT OF INJURIES HAVE NOT BEEN DETERMINED . 1. POSITIVE DIAGNOSES IS CERVICAL INJURY HYPEREXTENSIONFLEXION 2. KNEES MRI SCHEDULED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10128133July 8, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS
A TECH ISSUE MEMO ISSUED FROM PONTIAC/GM DATED APRIL, 1998 STATED THAT OWNERS MAY CLAIM WATER LEAKING INTO THE FRONT PASSENGER COMPARTMENT OF THE CAR DUE TO AN INFERIOR ADHESIVE USED DURING THE MANUFACTURING PROCESS ON THE TOP VENT GRILLE... WAS GIVEN TO ME BY MY MECHANIC, AFTER I DISVOERED WATER LEAKAGE ON MY PASSENGER AREA FLOOR FOR 2 YEARS (WHICH I ATTRIBUTED TO MY NEGLIGENCE ONLY) UNTIL THIS WATER LEAKAGE FINALLY CAUSED A SHORT IN MY AIR BAG MODULE (LOCATED UNDER THE FRONT PASSENGER SEAT) WHICH CAUSED ALL OF THE OTHER CAR ELECTRICAL SYSTEMS TO SHORT OUT. SEAL TO THE TOP VENT GRILLE WAS REPLACED, SHORT REPAIRED, AIRBAG MODULE WAS DISCONNECTED AND THE BATTERY WAS REPLACED. THE AIRBAG MODULE WILL BE REPLACED AT A LATER DATE WHEN I CAN AFFORD IT. THIS TOTALS $956.99 (INCLUDING NY SALES TAX) WHICH I REQUESTED PONTIAC REIMBURSE ME FOR. THEY STEADFASTEDLY REFUSE TO REIMBURSE ME DUE TO BASICALLY 4 THINGS: (1) THE WARRANTY TIME EXPIRED ON THE CAR, (2) THE AGE OF THE CAR, (3) THE FACT THAT I DIDN'T BRING IT DIRECTLY TO PONTIAC TO FIX IT (4) THE FACT THAT IT WASN'T A RECALL... MY ARGUEMENT IS: (1) THE WARRANTY EXPIRING SHOULDN'T ABSOLVE GM/PONTIAC OF RESPONSIBILITY OF THE DEFECT, (2) THE NORMAL WEAR AND TEAR ON THIS CAR (IN SPITE OF IT'S AGE) WOULDN'T HAVE PRODUCED THIS WATER DAMAGE IF THE TOP VENT GRILLE WAS PROPERLY SEALED IN THE MANUFACTURING PROCESS BY PONTIAC IN THE FIRST PLACE (3) I DIDN'T KNOW THAT PONTIAC CAUSED THIS PROBLEM UNTIL AFTER THE DAMAGE WAS DONE AND MY MECHANIC TOLD ME ABOUT THE TECH ISSUE MEMO (I HAVE A COPY) AND (4) WHY WASN'T THIS A RECALL? I SENT A LETTER TO PONTIAC'S CUSTOMER ASSISTANCE CENTER IN DETROIT, MI ON OR ABOUT JUNE 27, 2005 WITH ALL RELEVANT DOCUMENTATION BACKING UP MY CLAIM (YOURS FOR THE ASKING), WHO CALLED ME BACK TODAY, REFUSING TO REIMBURSE ME ON THIS CLAIM. I KNOW THAT NEGLIGENCE BY PONTIAC CAUSED SOME MAJOR DAMAGE TO MY CAR OF WHICH I BELIEVE I SHOULD BE REIMBURSED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127573July 6, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PONTIAC GRAND AM: I HAVE HEARD OF SEVERAL OWNERS HAVING REPAIRS FOR THE HEAD GASKET OR ALUMINUM HEADS MALFUNCIONING CAUSING CRACKED BLOCK. THE RADIATOR STARTS LEAKING IMPERCEPTIVELY, PROBLEM BEFORE YOU HAVE TIME TO NOTICE CAR OVERHEATS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127700July 6, 2005
POWER TRAIN:AXLE ASSEMBLY
DT: WHEN DRIVING OVER A POT HOLE THREE DAYS AGO, THE FRONT AXLE BROKE, RESULTING IN DAMAGE TO THE TIRE AND THE WHEEL. THE VEHICLE HAS NOT BEEN SEEN BY A SERVICE DEALER. THERE WAS NO PROBLEM BEFORE THE AXLE BROKE OFF. THERE WAS NO ACCIDENT, POLICE REPORT AND DAMAGE TO THE VEHICLE HAS NOT YET BEEN ASSESSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127226July 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 1999 PONTIAC GRAND AM GT, BEGAN WITH A SLOW TRANSMISSION LEAK THAT PROGRESSED TO A LARGER ONE. CAR WAS TAKEN TO TRANSMISSION SHOP AND FOUND TO HAVE A CRACKED TRANSMISSION. THE TRANSMISSION WAS CRACKED COMPLETELY AROUND AND FELL OUT IN TWO PIECES WHEN TAKEN OUT. THE CRACK WAS AT THE DIFFERENTIAL, THAT CAUSED A PART TO GRIND THE INSIDE WALL OF THE TRANSMISSION TO THE POINT WHERE IT CRACKED COMPLETELY AROUND. EVERY MECHANIC I SPOKE TO NEVER HEARD OF THIS WITHOUT HITTING ANYTHING. I HAVE SEEN THIS HAPPEN TO MINE AND READ A SITE WHERE ANOTHER GRAND AM HAD THIS HAPPEN AND HIS PICTURES ARE IDENTICAL TO MINE. SO GOING FROM NEVER HEARING OF THIS FROM PROFESSIONAL MECHANICS TO HAPPENING TO TWO SEPERATE 1999 PONTIAC GRAND AM APPEARS TO HAVE A PATTERN. I REQUIRED TO HAVE THE TRANSMISSION TO BE REPLACED AT A COST OF 1116.50
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127068June 29, 2005
SUSPENSION:FRONT
BOTH THE LEFT AND RIGHT COIL SPRINGS BROKE WHILE DRIVING , WITH THE LAST BLOWING OUT THE TIRE WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126966June 28, 2005
SUSPENSION:FRONT
DT: THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE FRONT TIRE MAKES A POPPING SOUND WHEN TURNING THE WHEEL LEFT OR RIGHT. THE CAR LEANED ON DRIVER'S SIDE. ONE COULD TELL THIS IF JUST STANDING OUTSIDE OF THE CAR AND LOOKING AT IT. THE VEHICLE HAS BEEN HAVING THIS PROBLEM FOR ABOUT A YEAR, BUT IT GRADUALLY GOT WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122530June 28, 2005
AIR BAGS:FRONTAL
DT: CONTACT STATED WHILE DRIVING VEHICLE THE DRIVER'S SIDE AIR BAG DEPLOYED. CONTACT DID NOT HIT ANYTHING IN THE ROAD, THERE WAS NO COLLISION.*AK CONSUMER STATES LAWYERS, INSURANCE COMPANY, OR GM WILL NOT HELP WITH THIS MATTER BECAUSE THERE WAS NOT AN ACCIDENT OR ANY INJURIES.*SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126460June 24, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY DRIVER'S SIDE POWER WINDOW BROKE WHEN MY CAR WAS UNDER WARRANTY, WITHIN THE FIRST YEAR. I TRIED TO ROLL IT DOWN ONE DAY AND IT STARTED MAKING CRACKING AND BREAKING NOISES THEN IT WOULDN'T GO UP. IT WAS THE MOTOR/REGULATOR. A YEAR/YEAR AND A HALF LATER, THE PASSENGER SIDE WINDOW DID THE EXACT SAME THING. I HAD TO PAY TO HAVE THAT FIXED, IT WAS $400+. SAME THING, MOTOR/REGULATOR. I HARDLY USED MY WINDOWS AFTER MY FIRST INCIDENT. I WAS AFRAID THEY WOULD BREAK AGAIN. ONLY USED IN EMERGENCIES. 6 MONTHS AGO, I TOOK MY CAR TO THE DEALER TO HAVE AN OIL CHANGE AND THEY ROLLED DOWN MY DRIVER'S SIDE WINDOW AND COULDN'T GET IT TO GO BACK UP. SAME THING, REGULATOR/MOTOR. THEY REFUSED TO PAY FOR IT. THEY ONLY OFFERED ME A FREE OIL CHANGE. THIS HASN'T BEEN FIXED. I TRIED TO ADDRESS THE ISSUE WITH PONTIAC SINCE IT WAS THE THIRD TIME I HAD A WINDOW BREAK ON MY CAR. THIS WAS THE SECOND TIME ON THE DRIVER'S SIDE WINDOW. TODAY I HEARD A STRANGE NOISE COMING FROM OUTSIDE SO I ROLLED MY ONLY WORKING WINDOW (PASSENGER SIDE) DOWN WHILE I WAS DRIVING AND IT STARTED MAKING HORRIBLE NOISES AND I COULD HEAR PARTS BREAKING AND FALLING INSIDE THE DOOR. THE WINDOW WILL NOT GO BACK UP. THIS IS THE FOURTH TIME MY WINDOWS HAVE BROKE. EVER SINCE THE FIRST TIME, I HAVE BEEN HESITANT TO USE THEM (EXCEPT IN EMERGENCIES) BECAUSE I FEAR THEY WILL BREAK AGAIN. I CALLED PONTIAC TODAY TO VOICE MY FRUSTRATION. 4 TIMES IN 5 YEARS IN RIDICULOUS ESPECIALLY WHEN IT'S THE SAME EXACT THING OVER AND OVER AGAIN. I HAVEN'T HAD THE 3RD AND 4TH TIME FIXED BECAUSE IT WILL BE AT MY EXPENSE AND IT WILL PROBABLY JUST BREAK AGAIN. I HAVE USED MY WINDOWS (SINCE THEIR FIRST REPAIRS) MAYBE A TOTAL OF 10 TIMES. WHEN I CALLED PONTIAC TODAY THEY TALKED TO THE DEALER AND THE DEALER OFFERED TO KNOCK $75 OFF ON EACH WINDOW. THEY QUOTED ME A PRICE OF $430/EACH MINUS A $75 DISCOUNT ON PARTS, SO $355 FOR EACH WINDOW. I'LL HAVE TO PAY OVER $700 TO HAVE MY WINDOWS REPAIRED FOR THE SECOND TIME EACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126521June 24, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
(1)GAS GAUGE DOESN'T WORK, SHOWS STILL HAVE GAS AT 1/4 TO 1/2 TANK FULL AND IS NEAR EMPTY OR I RUN OUT. (2)RUN OUT OF GAS. HAD TO CALL SOME ONE TO BRING ME GAS. (IT WAS -10 DEGREES F) (3) NOTHING CAN'T AFFORD TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119930June 20, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: HEADLIGHT UNIT, THE LENS IS NOT OF GOOD QUALITY AND AFTER A WHILE THE COVER TURNED MILKY AND MADE IT HARD TO SEE AT NIGHT. *NM *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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