Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10525165July 16, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL
A SURPRISE STORM HIT ON I-4 WESTBOUND IN ORLANDO, FL. I WAS DRIVING AT ABOUT 45 MILES PER HOUR. THE ROADS GOT WET VERY QUICKLY AND TRAFFIC BACKED UP FAST. AS I HIT THE BRAKES WITH FORCE TO AVOID HITTING THE VEHICLE IN FRONT OF ME, THE ABS LIGHT CAME ON AS DID THE TRACTION CONTROL LIGHT AND THE SERVICE VEHICLE SOON LIGHT, THE CAR SEEMED TO HAVE A POWER DRAINAGE/LOSS FOR A SPLIT SECOND. AT THIS MOMENT, WITH HOW HARD I HIT THE BRAKES, THE CAR SLID, THE ABS SYSTEM DID NOT ENGAGE AND I HAD TO RELEASE THE BRAKES IN ORDER TO GET SOME TRACTION AND WITHOUT WARNING SWERVE INTO THE DRIVING LANE TO THE IMMEDIATE RIGHT OF THE LANE I WAS IN SO NOT TO HIT THE VEHICLE DIRECTLY IN FRONT OF ME. I WAS ABLE TO AVOID AN ACCIDENT BUT THAT STILL DOES NOT FIX NOR DOES IS CHANGE THE FACT THAT SOMETHING WENT WRONG AND A VITAL PIECE OF EQUIPMENT SEIZED TO FUNCTION. I HAVE SEARCHED ONLINE FOR AN ANSWER FOR THIS AND I AM NOT THE ONLY ONE DEALING WITH THIS. THIS IS UNSAFE AND THE EXPERIENCE WAS VERY SCARY. NOBODY SHOULD HAVE TO GO THROUGH THAT KIND OF ISSUE NOR SHOULD FEEL THAT SCARED IN THEIR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524028July 9, 2013
WHEELS, SERVICE BRAKES, HYDRAULIC
LUG BOLTS SHEARED OFF PASSENGER FRONT. OEM ROTOR HAD ROUGHLY 3/16 INCH PLAY CAUSING THE WHEEL HUB TO SLAM AGAINST IT. THERE IS LUG THREAD MARKS ON THE ROTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523832July 9, 2013
STEERING, ELECTRICAL SYSTEM
CAR WOULD NOT START. STEERING LOCKED AND TRANSMISSION STUCK IN PARK.KEY WOULD NOT TURN. TOWED CAR HOME. REMOVED THE IGNITION SWITCH AND FOUND THE IGNITION LOCK HAD MELTED. THE OBVIOUS FIRE HAZARD PROMPTED A RECALL SEARCH FOR THE MAKE AND MODEL FINDING AN IGNITION RECALL HAS BEEN ISSUED. I CONTACTED PONTIAC CUSTOMER SERVICE. THE REPRESENTATIVE ASKED ME IF MY VIN WAS COVERED. I HAVE CONFIRMED THE VIN IS ON THE RECALL LIST ALTHOUGH THE REP. FAILED TO ACKNOWLEDGE THIS. THE SERIOUSNESS OF THE RECALL, POTENTIAL FIRE HAZARD AND VALIDITY OF MY COMPLAINT WAS IGNORED AND [XXX] (PONTIAC REP.) WOULD NOT ASSIST ME FURTHER. I AM STUCK NOW WITH TRYING TO RESOLVE GETTING MY CAR REPAIRED IN A TIMELY MANNER. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522980July 2, 2013
ELECTRICAL SYSTEM
CAR JUST WILL NOT START AFTER THE SECURITY LIGHT CAME ON.. I STOP AT THE GROCERY STORE, CAME BACK AND THE CAR WOULD NOT START. A GUY GIVE ME A BOOSTER BUT NOTHING HAPPENED. I HAD THE CAR TOWED. THIS IS THE 5TH TIMES I COULD NOT START MY CAR. THE SECURITY LIGHT COMES ON AND THE CAR WOULD NOT START. MY MECHANIC STARTED IT UP BUT IT DOESN'T WORK FOR ME. THE PASS LOCK SYSTEM IS BAD. GENERAL MOTOR KNEW OF THE ISSUE BUT THEY NEVER ISSUED A RECALL ON IT. I AM SICK OF TOWING AND GETTING STRUCK IN A PARKING LOT IN CLEVELAND. THIS CAR HAS A SECURITY SYSTEM ON THE KEY OR IGNITION. I NEED HELP VERY BAD. I AM 61 YEARS OLD AND CAN NOT AFFORD TO REPAIR MY CAR. I CALLED GM CUSTOMER SERVICES TO GET HELP IN STARTING MY VEHICLE. THEY TRIED TO HELP BY TELLING ME THE PROCEDURES TO FOLLOW TO GET IT START. IT STILL WILL NOT STARTED. THIS LAST TIME, MY MECHANIC TOLD ME TO TAKE IT TO THE DEALER FOR SERVICE ON THE SECURITY SYSTEM. DO NOT TOW IT TO HIS SHOP. THIS SEEMS COSTLY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520656June 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE SENSOR WAS DISCONNECTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520701June 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE CLUTCH PEDAL WAS ENGAGED AND BECAME STUCK WHEN APPROACHING A COMPLETE STOP. THE FAILURE RECURRED SPORADICALLY AND ON SOME OCCASIONS, THE PEDAL WOULD RELEASE MANUALLY OR WHEN THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CLUTCH PEDAL AND OTHER RELATED COMPONENTS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519494June 12, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT SEAT BELTS FAILED. THE DRIVER'S SIDE SEAT BELT BUCKLE WOULD NOT SECURE INTO THE SEAT BELT CLIP, CAUSING THE BELT TO BECOME LOOSE. THE PASSENGER'S SEAT BELT WOULD TIGHTEN EXCESSIVELY AND THE CONTACT WAS CONCERNED THAT THE BELT COULD CAUSE INJURY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 190,000. ...UPDATED 07-10-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513583May 26, 2013
ELECTRICAL SYSTEM
SECURITY SYSTEM FAILURE- ACCORDING TO A >120 PAGE ONLINE FORUM, MY CAR IS EXPERIENCING A PASSLOCK FAILURE. I TURN THE KEY IN THE IGNITION, NOTHING HAPPENS, THE CAR DOES NOT START. THEN, IN THE SAME DAY, I CAN TRY STARTING THE CAR AGAIN, AND IT WILL START. THE NEXT DAY, SAME THING, TURN THE KEY IN THE IGNITION, NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512871May 20, 2013
ELECTRICAL SYSTEM
CAR RANDOMALLY WILL NOT START. LOOKED UP ONLINE THIS IS A HUGE ISSUE WITH GRAND AM, YOU MUST PUT IN THE KEY TURN TO THE ON POSITION FOR 15MIN THEN START CAR, THAT DOESN'T ALWAYS WORK EITHER. PASSLOCK SYSTEM IS BAD. CHEVY KNEW OF THE ISSUE BUT THEY THERE IS NO RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512315May 16, 2013
WHEELS:RIM, TIRES
THE TIRES LOOSE AIR ALL THE TIME, BEEN TOLD IT HAS TO DO WITH THE RIMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510431May 2, 2013
ELECTRICAL SYSTEM
MY GRAND AM HAS A SECURITY ELECTRICAL PROBLEM AND CRANKS AND WONT TURN ON AND AFTER 10 MINS IT WILL HOW DO I FIX THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509730April 26, 2013
VISIBILITY/WIPER, STRUCTURE:BODY
DASHBOARD IS ROLLING UP AND SEPERATING FROM CAR CAUSING LIMITED VISIBILTY , THIS IS HAPPENING IN ALL 1999 TO 2005 PONTIAC GRAND AM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508338April 15, 2013
ELECTRICAL SYSTEM
CAR WON'T START AND CUT OFF WHEN CAR IS IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507537April 8, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 94,600. THE CURRENT MILEAGE WAS 95,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507219April 5, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
VEHICLE WON'T START. IT DOESN'T HAPPEN EVERY DAY, JUST WHEN I'M IN A HURRY OR LATE FOR APPOINTMENT. CALLED DEALERSHIP. FUNNY THIS IS, THEY KNEW EXACTLY WHAT TO DO! TURN THE KEY TO THE ON POSITION AND WAIT 10 MINUTES. IT ALWAYS STARTS....FOR NOW! I DON'T UNDERSTAND WHY GM HASN'T RECALLED THIS. ALSO, THE DASH IS WARPED AND PUTTING PRESSURE ON WINDSHIELD. I'LL NEVER OWN ANOTHER GM VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505316April 2, 2013
SERVICE BRAKES, WHEELS
WHEN I GO TO BRAKE THERE IS A GRINDING NOISE AND WHEN I BRAKE AND TURN TO THE LEFT ALL THREE LIGHTS COME N, NOT ALL THE TIME. I HAVE CHANGED BRAKES, AND ROTORS AND AM STILL HAVING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504934March 29, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE CHIP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 120,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504087March 22, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE IS AN INTERMITTENT CLICK FROM THE TURN SIGNAL, EVEN WHEN I AM NOT OPERATING THE TURN SIGNAL. IT MAY CLICK MANY TIMES IN A ROW, ESPECIALLY RIGHT AFTER I HAVE USED THE TURN SIGNAL TO EITHER DIRECTION. I AM NOT SURE AT THIS TIME IF THE LIGHT IS ALSO FLASHING WITH THE NOISE, BUT THE INDICATOR ON THE DASH DOES NOT FLASH. THE PROBLEM IS BECOMING WORSE WITH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503617March 19, 2013
AIR BAGS, SEAT BELTS, STRUCTURE:BODY
DRIVER HIT GAS INSTEAD OF BRAKE EXITING FROM A PARKING LOT AND DROVE INTO THE REAR WHEELS OF A FLAT BED TRACTOR AND TRAILER TRUCK. AIRBAGS DID NOT DEPLOY AND DRIVER'S SEAT BELT POPPED LOOSE. DRIVER SUSTAINED A MILD CONCUSSION. PASSENGER SUFFERED CHEST PAIN AND HAS SINCE BEEN DIAGNOSED WITH TORN CARTILAGE AND 2 CRACKS IN STERNUM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10503032March 14, 2013
ELECTRICAL SYSTEM
ONGOING PROBLEMS WITH THE SECURITY PASSLOCK SYSTEM. SECURITY LIGHT COMES ON AND WITHIN THE NEXT FEW TIMES STARTING THE VEHICLE IT WILL NOT START. SPENT A LOT OF MONEY OVER THE YEARS AT GM AUTHORIZED DEALERSHIPS ATTEMPTING TO FIX THE PROBLEM. GM MECHANICS DO NOT KNOW HOW RESOLVE THE PROBLEM AND THEY TELL YOU THE FIX IS REPLACING THE IGNITION LOCK SENSOR, HAVE THE BODY CONTROL MODULE REPROGRAMMED, ETC AND THEY ARE JUST GUESSING AND WASTING MY MONEY. A QUICK INTERNET SEARCH ON THIS PROBLEM SHOWS AN UNBELIEVABLE AMOUNT OF "HITS" AND SO MANY OTHER VEHICLE OWNERS ARE EXPERIENCING THE SAME PROBLEM. IT IS FRUSTRATING THAT GM OFFERS NO SOLUTION TO A VERY COMMON PROBLEM THAT ULTIMATELY IS A SAFETY ISSUE. THIS IS A SAFETY ISSUE IF THE VEHICLE OWNER CANNOT START THEIR VEHICLE AND THEY ARE STRANDED IN THE MIDDLE OF NOWHERE, EXTREMELY COLD WEATHER, A BAD NEIGHBORHOOD, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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