Pontiac Bonneville Complaints

1,973 consumer complaints on file.

#10136439September 14, 2005
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:HUB
EARLY WEAR AND REPLACEMENT OF FRONT LEFT HUB AND BEARING ASSEMBLY. 2002 BONNIVILLE 41273 MILES. I CONSIDER THIS A SAFETY CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136444September 14, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: GOT INTO THE VEHICLE, PUT PRESSURE ON THE GAS PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. TRIED MASHING ON THE BRAKES, AND THE VEHICLE JUST KEPT GOING, THE MORE THE CONSUMER MASHED ON THE BRAKES THE FASTER THE VEHICLE WENT. VEHICLE HIT A BRICK BUILDING ON JUNE 6, 2005. CONTACTED PONTIAC, THEY SENT OUT AN INSPECTOR. THEN, THEY SENT A LETTER STATING THAT THE ALLEGATION HAD NO MERIT. THE CONSUMER WAS INJURED FROM THE AIR BAGS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10136470September 14, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THERE ARE NO EVENTS LEADING UP TO THE FAILURES. THREE WINDOWS IN THIS VEHICLE ARE INOPERABLE BECAUSE THE MOTOR QUIT. INITIALLY, THE WINDOW WILL EITHER NOT GO UP OR DOWN AND THEN ALL OF A SUDDEN IT WILL WORK. ONE WINDOW HAS HAD THE WIRING CLIPPED BECAUSE I COULDN'T AFFORD THE PART. THE OTHER 2 WE JUST DON'T USE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135775September 8, 2005
STRUCTURE:FRAME AND MEMBERS
TURNING INTO STREET WHEN THE ENGINE CRADLE FELL OUT IN THE REAR. LOSS OF ALL STEERING. HAD A CUTLASS SUPREME THAT DID THAT ALSO EXCEPT THERE WAS A RECALL. HUGE SAFETY HAZARD, A VEHICLE GOING DOWN THE ROAD NO STEERING??? WHAT WOULD HAVE HAPPENED IF I WAS NOT FAMILIAR WITH THIS IN THE FIRST PLACE. GM NEEDS A RECALL ON THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135809September 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT, EQUIPMENT:MECHANICAL
I PURCHASED A GM CERTIFIED 2000 PONTIAC BONNEVILLE IN MAY 2002. SINCE THAT TIME I HAVE HAD TO REPLACE 3 WINDOW REGULATORS IN THE VEHICLE, ONE FOR THE DRIVERS DOOR AND ONE EACH FOR THE BACK DOORS. THIS SEEMS TO BE QUITE EXCESSIVE FOR A VEHICLE THAT IS ONLY 5 YEARS OLD & HAS LESS THAN 80K MILES ON IT. FURTHER, I HAVE A SMALL CHILD SO I CAN COUNT ON ONE HAND THE NUMBER OF TIMES THAT I HAVE LOWERED THE REAR WINDOWS. I AM CONFIDENT THAT THIS IS NOT A WEAR-AND-TEAR ISSUE, SINCE I HAVE REPLACED BOTH REGULATORS WITH GM PARTS AND AS I STATED SELDOM ROLL THE WINDOWS DOWN. I HAVE NOTED AN APPROXIMATE DATE FOR THE FIRST INCIDENT BELOW. THE MOST RECENT REPLACEMENT WAS IN AUGUST 2005.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134656August 29, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
YOU CANNOT OPEN EITHER A DOOR OR WINDOW IF THE BATTERY IS DEAD. THIS HAPPENED TO US TODAY, AND MY WIFE WAS TRAPPED IN A HOT CAR UNTIL WE COULD JUMP THE CAR AND OPEN THE DOOR. SHE CALLED THE GM DEALER, BRAD FENTON MOTORS IN ARDMORE, OK AND WAS TOLD THAT THE "OWNERS MANUAL" TOLD YOU WHAT TO DO IF THIS HAPPENED. CAN YOU IMAGINE TRYING TO LOOK THIS UP IN THE "OWNER'S MANUAL" WHEN YOU WERE 6 FT. UNDER WATER OR YOU WERE TRAPPED INSIDE ON A 100 DEGREE DAY, ESPECIALLY WITH A CHILD? I THINK THIS IS TOTALLY UNACCEPTABLE AND I WANT SOMETHING DONE ABOUT THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133874August 23, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE REAR WINDOWS ASSEMBLY WILL NOT ROLL UP/DOWN, THE WINDOW WILL FALL. THE CABLE BROKE INSIDE THE WINDOW. CANNOT JUST BUY THE CABLE, MUST BUY THE WHOLE ASSEMBLY KIT. THIS IS THE SECOND BONNEVILLE WITH THE SAME PROBLEM. . THIS HAPPENED ON AUGUST 19, 2005. CONTACTED PONTIAC BY E-MAIL, BUT HAD NOT HEARD ANYTHING YET. WHEN IT HAPPENED ON OTHER BONNEVILLE I THE CONTACT HAD TO PAY FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133973August 23, 2005
ELECTRICAL SYSTEM
DT: WHILE THE CONSUMER WAS DRIVING THE VEHICLE IT WILL COMPLETELY SHUT DOWN. THIS OCCURRED BECAUSE OF IT OVERHEATED. BEFORE THIS OCCURRED THE BATTERY LIGHT CAME ON. THE PROBLEM HAPPENED MULTIPLE TIMES. THERE ALMOST HAST BEEN AN ACCIDENT. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP MULTIPLE TIMES BEFORE THEY FINALLY DISCOVERED THE PROBLEM. THE HAVE DONE OTHER THINGS TO THE VEHICLE TRYING TO FIX THE PROBLEM, BUT IT DID NOT WORK. THEY HAVE FOUND IT TO BE AN ELECTRICAL PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133989August 23, 2005
ENGINE AND ENGINE COOLING:ENGINE
ALLOW ME TO STATE MY CASE. I PURCHASED A HIGHLY TOUTED 2000 BONNEVILLE [XXX]. THIS CAR WAS A GM MASTER ASE CERTIFIED MECHANICS INSPECTED VEHICLE. IT WAS ADVERTISED AS "GM QUALITY CERTIFIED TROUBLE FREE", "NO WORRY VEHICLE". I DROVE 400 MILES TO PICK IT UP AND WAS LOOKING FORWARD TO A LONG PLEASANT OWNERSHIP EXPERIENCE. THE GM 3800 ENGINE HAS BEEN CALLED "BULLETPROOF", "ONE OF THE BEST ENGINES OF THE 21ST CENTURY". AFTER APPROXIMATELY 4000 MILES OF USE, THE ENGINE SUSTAINED A CATASTROPHIC INTERNAL ENGINE FAILURE. THE PONTIAC DEALER INSPECTED MY VEHICLE AND I WAS INFORMED IT WAS GOING TO NEED A NEW CRANKSHAFT! THE MAIN #3 JOURNAL BEARING HAD SPUN AND IT WAS GOING TO NEED A NEW CRANKSHAFT AT A COST OF $3500. MY OTHER OPTION WAS TO INSTALL A NEW GM 3800 ENGINE, WITH A 100,000 MILE WARRANTY, FOR $5500. THIS BREAKDOWN HAD TO BE AN INHERENT DEFECT IN THE CRANKSHAFT OR BEARING FOR THIS TO HAVE HAPPENED. IF YOU ARE WILLING TO GUARANTY YOUR ENGINE FOR 100,000 MILES, WHY IS IT UNREASONABLE FOR ME TO EXPECT AT LEAST THAT MUCH SERVICE OUT OF MY ENGINE?? I HAVE OWNED A BONNEVILLE BEFORE AND IT WAS FINE, MY FATHER OWNS A MONTANA, MY BROTHER OWNS A GRAND PRIX. WE HAVE ALWAYS CONSIDERED GM TO BE THE NAME TO BEAT!! I TRULY BELIEVE THAT THE RIGHT THING FOR GM TO DO WOULD BE TO, AT LEAST, ABSORB PART OF THIS EXPENSE. THIS VEHICLE SHOULD NEVER HAVE SUSTAINED THIS TYPE OF FAILURE IN IT'S YOUNG LIFE. EVEN HYUNDAI AND KIA, KOREAN MANUFACTURED CHEAP VEHICLES, CARRY A 100,000 MILE ENGINE GUARANTY! CHRYSLER HAS A 70,000 MILE ENGINE GUARANTY. WHY MUST THE BIGGEST US MANUFACTURER NOT BE WILLING TO STANDBY IT'S PRODUCT? UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133994August 23, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON 08/03/05 FOR NO APPARENT REASON, THE FRONT PASSENGER WINDOW ON MY 2002 BONNEVILLE SSEI FAILED TO GO UP. THE BUTTON DIDN'T WORK ON THAT DOOR NOR ON DRIVER'S DOOR. I TOOK MY CAR INTO THE PONTIAC DEALERSHIP AND IT COST ME $458.25 FOR A REGULATOR AND MOTOR ASSEMBLY TO FIX IT. THEN ON 08/23/05, LESS THAN 3 WEEKS LATER, AGAIN FOR NO APPARENT REASON AND WHILE SITTING ON THE CARPORT NOT RUNNING, THE REAR PASSENGER WINDOW CAME DOWN ALL BY ITSELF AND WOULD NOT MOVE UP OR DOWN. THAT WINDOW COST ME ANOTHER $440.51 AT THE DEALERSHIP. PLEASE NOTE THAT I AM FEMALE (NOT THAT GENDER MAKES A DIFFERENCE), THE SOLE DRIVER OF THIS CAR, AND ALL WINDOWS OTHER THAN THE DRIVER'S WINDOW, HAVE RARELY BEEN USED. IT'S QUITE EVIDENT THAT THE PROBLEM IS DUE TO A DEFECT IN THESE WINDOWS. NOW I AM OUT NEARLY A THOUSAND DOLLARS TO FIX SOMETHING THAT SHOULD BE THE RESPONSIBILITY OF PONTIAC. NOW I'M WONDERING HOW LONG IT'LL BE BEFORE THE OTHER TWO GO OUT. ALSO NOTE THAT EVEN THOUGH THE 36 MONTH WARRANTY EXPIRED IN MARCH 2005, MY CAR HAS LESS THAN 32,000 MILES. OUT OF CURIOSITY, I HAVE CONDUCTED AN INTERNET RESEARCH TO SEE IF ANYONE ELSE HAS EXPERIENCED THE SAME PROBLEMS AS I HAVE WITH THE WINDOW FAILURES AND HAVE FOUND THAT MY CASE IS DEFINITELY NOT AN ISOLATED ONE. QUITE A FEW OTHERS HAVE HAD THE SAME PROBLEM. THIS IS TOTALLY UNACCEPTABLE. THE NHTSA NEEDS TO CONDUCT AN INVESTIGATION. MY LOYALTY TO AND CONFIDENCE IN PONTIAC IS NOW SOMEWHAT COMPROMISED AND I HOPE SOMETHING IS DONE ABOUT THIS SITUATION SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128272August 22, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONSUMER WAS DRIVING HOME FROM WORK AND THE BACK DRIVER'S SIDE WINDOW FELL DOWN IN IT'S WINDOW SLOT HALFWAY WITHOUT ANY INDICATION. THE DRIVER HEARD AIR AND WIND COMING INTO VEHICLE AND DISCOVERED THAT THE POWER WINDOW HAD OPENED HALFWAY BY ITSELF. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE WINDOW REGULATOR WHICH FAILED. AFTERWARDS, THE FRONT DRIVER'S SIDE POWER WINDOW HAS FAILED AND THE WINDOW WILL NOT GO UP BY ITSELF WITHOUT MANUALLY HELPING TO MANEUVER IT BACK UP. THERE IS A GRINDING NOISE. THE SECOND FAILURE HAS NOT BEEN REPAIRED OR TAKEN BACK TO THE DEALER AS OF YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133508August 19, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
DT THE HEAD REST DID NOT PROVIDE ANY TYPE OF SUPPORT. VEHICLE WAS INVOLED IN A REAR END CRASH IN FEBRUARY. IT DOES NOT PROVIDE ANY SUPPORT. HAD A CASE OF WHIP LASH. THE CONSUMER CAN RAISE THE HEAD REST UP BUT CAN NOT PULL IT FORWARD. THIS FEBR 14TH, 2005. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10133433August 12, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
1995 PONTIAC BONNEVILLE EXPERIENCED BRAKE FAILURE AS A RESULT OF THE REAR WHEEL BRAKE CYLINDERS LEAKING. *MR ERRATIC BRAKING, SWERVING AND THE ANTI LOCK PROBLEMS OCCURRED DUE TO THE LEAKAGE. BOTH REAR CYLINDERS WERE LEAKING. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132500August 11, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
DEAR SIR OR MADAM, I WAS INVOLVED IN A REAR-END COLLISION IN A 2002 PONTIAC BONNEVILLE AND RECEIVED A CASE OF WHIPLASH, WHICH I BELIEVE WAS DUE TO A POORLY DESIGNED HEAD REST. WHEN I PURCHASED THE CAR I DID NOT CHECK OUT THE HEAD REST AS I DON'T USE HEAD RESTS DURING THE COURSE OF NORMAL DRIVING. IT WAS NOT UNTIL A FEW MONTHS LATER THAT I NOTICED I COULD NOT TOUCH THE BACK OF MY HEAD TO THE HEAD REST UNLESS I LEANED SO FAR BACK THAT THERE WAS NO WAY I COULD DRIVE, AND IT WAS VERY UNCOMFORTABLE. THERE ARE NO ADJUSTMENTS TO BRING THE HEAD REST FORWARD ONLY ONE ADJUSTMENT TO RAISE THE HEAD REST HEIGHT. OF COURSE THIS MAKES THE HEAD REST EVEN MORE UNUSABLE BECAUSE THE HIGHER YOU RAISED IT THE FARTHER YOU HAD TO LEAN YOUR HEAD BACK TO MAKE CONTACT WITH THE HEAD REST. I COMMENTED TO MY WIFE THAT IF WE WERE EVER INVOLVED IN A REAR-END COLLISION THESE HEAD RESTS WOULD PROVIDE NO PROTECTION AND OUR HEADS AND NECKS WOULD TAKE THE FULL IMPACT OF THE COLLISION. WOULDN'T YOU KNOW THAT ON FEBRUARY 14, 2005 I WAS HIT FROM BEHIND ON THE WAY TO WORK. THE OTHER DRIVER WAS GOING NO MORE THAN 15 OR 20 MPH, BUT MY HEAD NEVER TOUCHED THE HEAD REST AND I RECEIVED A CASE OF WHIPLASH FAR MORE SERIOUS THAN ONE WOULD PROBABLY EXPERIENCE IF THE HEAD REST HAD ABSORBED SOME OF THE IMPACT INSTEAD OF MY HEAD AND NECK TAKING THE FULL FORCE OF THE COLLISION. THE DAMAGE TO MY CAR WAS ONLY ABOUT $600, SO THE OTHER DRIVER'S INSURANCE COMPANY SAYS MY INJURY COULD NOT BE A SEVERE AS I AM CLAIMING. THEREFORE, THEY ARE ONLY WILLING TO PAY PART OF MY MEDICAL BILL. I WOULD LIKE TO FILE A COMPLAINT AGAINST GENERAL MOTORS AND PONTIAC FOR THE FAULTY DESIGN OF THIS HEAD REST. I NO LONGER OWN THE 2002 PONTIAC BONNEVILLE AS I WAS NOT ABOUT TO KEEP A CAR THAT INJURED ME INSTEAD OF PROTECTING ME DURING A MINOR ACCIDENT. SINCERELY, SHAWN BRENNING. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10130741August 1, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WITHIN A MONTHS TIME I HAVE HAD TO REPLACE BOTH REAR WINDOW REGULATOR ASSEMBLIES IN MY 2000 PONTIAC BONNEVILLE. THE FIRST WINDOW WENT DOWN ON ITS OWN AND WOULD NOT GO BACK UP. LESS THAN A MONTH LATER, THE OTHER WINDOW DID THE SAME. I TOOK THE CAR TO A LOCAL DEALERSHIP ON 2 SEPARATE OCCASIONS TO HAVE THIS FIXED. THESE PARTS ARE VERY EXPENSIVE. I FIND IT ODD THAT A 5 YEAR OLD CAR WITH ONLY 60,000 MILES SHOULD HAVE SUCH A PROBLEM, ESPECIALLY IN SUCH A SHORT PERIOD OF TIME. COULD YOU GIVE ME SOME INSIGHT ON WHY THIS COULD BE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127294August 1, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT: CONSUMER OWNS A 1996 PONTIAC BONNEVILLE. HE STATES THAT THERE WAS RECALL 96V116000 CONCERNING INTAKE MANIFOLD. HE SPOKE WITH THE MANUFACTURER, AND THEY STATED HIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONSUMER WAS TOLD THAT THERE WAS A TECHNICAL SERVICE BULLETIN. HE BROUGHT IT TO DEALER FOR SERVICE ON JUNE 28, 2005, AND HAD THE UPPER MANIFOLD INTAKE REPLACED. THE CONSUMER HAS A PRINT OUT FROM THE REPAIR SHOP THAT HE WOULD LIKE TO MAIL IN.*AK JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126193August 1, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: CALLER SAID THE PLASTIC INTAKE MANIFOLD BROKE . THIS HAPPENED WITHOUT WARNING. CALLER'S WIFE HAD TO GET HELP TO PUSH THE CAR OFF THE ROAD, AND CAR WAS TOWED TO A DEALER. CALLER SAID THERE WAS A RECALL # 04V090000. MANUFACTURER SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL AND WOULD NOT OFFER ANY ASSISTANCE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130694July 31, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2000 PONTIAC BONNEVILLE. TWICE IN THE LAST FIVE YEARS BOTH REAR WINDOW WINDING MECHANISMS HAVE FAILED WITHIN A PERIOD OF TWO WEEKS. ONCE COULD BE COINCIDENCE, BUT TWICE: IS VERY SUSPICIOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130697July 31, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MY CAR RECENTLY FAILED TO START. AFTER A JUMP START FROM AAA I MANAGED TO DRIVE THE VEHICLE HOME. THE CAR AGAIN FAILED TO START. I DIAGNOSED THE PROBLEM AS A BAD BATTERY AND AFTER LOCATING THE BATTERY UNDER THE REAR SEAT I WAS HORRIFIED TO FIND THAT THERE WAS ALREADY CORROSION UNDER AND AROUND THE BATTERY AREA. I FOUND A HOLE IN THE BOTTOM OF THE CAR. THIS IS A DANGEROUS SITUATION SINCE I HAD NO PREVIOUS INDICATION OF THE PROBLEM AND THE LEAKING BATTERY HAD OBVIOUSLY EXISTED FOR SOME TIME. THE AAA REPRESENTATIVE WHO REPLACED THE BATTERY, MADE BY AC DELCO, SUGGESTED IT IS NOT UNCOMMON FOR THE BATTERY TO FAIL AROUND THE + CONNECTION. I THINK I WAS LUCKY NOT TO EXPERIENCE ACIDIC VAPORS INSIDE THE CAR. I WAS SURPRISED TO FIND THAT THERE IS NO DRIP TRAY UNDER THE BATTERY WHICH WOULD HAVE AVERTED THE CORROSION TO THE VEHICLE UNDER THE SEAT AREA. BATTERIES, LIKE OTHER PARTS, FAIL (THIS WAS THE ORIGINAL BATTERY) BUT STEPS SHOULD BE TAKEN TO PROHIBIT THE CORROSION PROBLEM PARTICULARLY IN AN AREA THAT IS ONLY INSPECTED AFTER THE FAILURE. UNDER THE HOOD BATTERIES ARE FAR MORE VISIBLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130717July 31, 2005
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM PROBLEM. WINDOWS QUIT WORKING, DIRECTLY RELATED TO ENGINE NOT FIRING UP. ALSO AFFECTS DOOR CHIMES, SECURITY, SEAT CONTROLS, INTERIOR LIGHTING. MULTIPLE ATTEMPTS OF TRYING TO FIX PROBLEM, BATTERY CABLES, BATTERY, REPLACING IGNITION WIRES TO NO AVAIL. PROBLEM CONTINUES TO WORSEN. HAD TO HAVE TOWED TO DEALER, SINCE LOCAL MECHANICS COULD NOT FIND INITIAL PROBLEMS. CAR DOES NOT RUN AT THIS TIME. I EVEN PUT ON A FUEL PUMP(WHICH DIDN'T NEED REPLACING) DUE TO SHUT OFF OF MOTOR. WHEN WINDOWS QUIT WORKING IT ALSO AFFECTS THE FUEL AND SPARK. WE THINK ITS IN THE COMPUTER AND/OR SECURITY SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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