Pontiac Bonneville Complaints

1,973 consumer complaints on file.

#10164746July 25, 2006
STEERING
2003 BONNEVILLE MADE A CLUNKING NOISE IN THE STEERING. MECHANIC REPLACED THE INTERMEDIATE STEERING SHAFT. PROBLEM HAS RECURRED. *KB THE CONSUMER WAS INFORMED IT WAS A NORMAL FIX, THAT WILL CONTINUE TO OCCUR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164762July 25, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
2000 BONNEVILLE BRAKE PEDAL WHEN PRESSED GOES TO THE FLOOR AFTER THE GEAR HAS BEEN PLACED IN REVERSE. *TS THE CONSUMER BELIEVED THE PROBLEM HE EXPERIENCED WAS RELATED TO RECALL 00V114000, HOWEVER THE MANUFACTURER REFUSED TO PAY FOR THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162716July 18, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE VEHICLE STALLED SUDDENLY WITHOUT WARNING WHILE DRIVING AT ANY SPEED. THE DEALERSHIP AND AN INDEPENDENT MECHANIC REPLACED THE ELECTRONIC COIL AND ELECTRONIC CONTROL MODULE SIX TIMES. EACH TIME THE PARTS FAIL WITHIN SIX MONTHS OF BEING INSTALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162275July 12, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
VEHICLE IS EQUIPPED WITH FACTORY HEATED CLOTH SEATS. FOR THE FIRST TWO YEARS ALL WAS WELL THEN THE DRIVERS SEAT STOPPED HEATING. DEALER REPLACED ELEMENTS. SINCE THEN, REPEATED ELEMENTS AND FABRIC HAVE BEEN CHANGED. ELEMENT IMPRESSION HAS BEEN IN THE FABRIC EVER SINCE. SEAT RUNS EXTREMELY HOT AND HAS BEEN SERVICED SEVERAL TIMES SINCE NEW. GM/PONTIAC DEEMED THIS NORMAL OPERATION AND SENT THE CUSTOMER HOME. THIS VEHICLE HAS BEEN SERVICED AT LEAST THREE OR FOUR TIMES FOR THIS SAME PROBLEM AND GM HAS NO ANSWERS. OBVIOUSLY THERE IS A TEMPERATURE ISSUE IF YOU CAN SEE THE HEAT ELEMENT IMPRESSION IN THE CLOTH UPHOLSTERY. AT THIS POINT WE DON'T FEEL COMFORTABLE USING THIS OPTION DUE TO EXCESSIVE HIGH TEMPERATURE. CONCERNED THAT THERE MAY BE A FIRE ISSUE IF WE CONTINUE TO USE IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162060July 10, 2006
ELECTRICAL SYSTEM
ON JUNE 17, 2006 THE REAR DRIVERS SIDE WINDOW ON MY 2000 PONTIAC BONNEVILLE DROPPED AND WOULD NOT GO BACK UP UNLESS PULLED UP BY HAND. EVEN THEN IT DOES NOT STAY UP WHEN IT RAINS, THE WETNESS SEEMS TO MAKE IT SLIP. JUST PURCHASED FROM BASIL RESALE IN FEB. 2006 WITH 45,000 MILES. TOOK IT BACK TO THEM AND WAS TOLD IT WAS NOT A WARRANTY COVERED PROBLEM AND WOULD COST ABOUT $400 TO REPAIR. FROM WHAT I HAVE BEEN FINDING ONLINE I THINK GM SHOULD CHECK INTO THIS PROBLEM AS IT LOOKS LIKE A MANUFACTURERS DEFECT. I HAVE NOT HAD IT REPAIRED AS OF YET BECAUSE I CANNOT AFFORD TOO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161164June 30, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
NOTICED SMELL OF GAS WHEN AUTO PARKED IN GARAGE..FURTHER INVESTIGATION NOTED THAT FUEL LEAKING FROM FUEL LINE..TOOK AUTO TO DEALER AND DEALER STATED THAT BOTH FUEL LINES HAVE DETERIORATED, CAUSING THE LEAKS..WHILE I HAVE BEEN FAMILIAR WITH FUEL LEAKS FROM LOOSE CONNECTIONS, I CAN NOT IMAGINE HOW FUEL LINES CAN NOT BEEN BUILT TO LAST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161104June 29, 2006
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER, ELECTRICAL SYSTEM:WIRING
DT: THE CONTACT STATED WHILE DRIVING AT ANY SPEED MPH ON NORMAL ROAD CONDITIONS THE ENGINE STALLED, NO WARNING LIGHTS ILUMINATE IN THE DASH BOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED NO PROBLEMS IN THE ENGINE OR ELECTRICAL SYSTEMS. THE CONTACT CONTINUES TO DEAL WITH THE STALLING ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160971June 28, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE THE TIRES WERE BEING ROTATED THE VEHICLE DEALER DISCOVERED THE BELTS ON THE INSIDE OF ALL FOUR TIRES HAD SEPARATED. THE TIRES WERE TAKEN TO THE TIRE DEALER WHO INFORMED THE CONTACT THE TIRES WERE SEVEN YEARS OLD. THE TIRE MANUFACTURER HAS BEEN ALERTED. UPDATED 7/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160073June 17, 2006
AIR BAGS
AIR BAG DEPLOYED AT 25 - 30 MPH WITHOUT ANY CAUSE. NO ACCIDENT AT ALL. SHATTERED MY WHOLE WINDSHIELD AND BLEW APART MY DASHBOARD. MY DAUGHTER WAS IN THE PASSENGER SEAT AT THE TIME AND SHE WAS VERY UPSET. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10160018June 16, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE IT BACKFIRED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE INTAKE MANIFOLD WAS LEAKING COOLANT AND THE GASKETS NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157549May 15, 2006
AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE PASSENGER SIDE AIR BAG DEPLOYED. THE CONTACT DID NOT HIT ANYTHING IN THE ROAD. THE SEAT BELTS WERE IN USE. THERE WERE NO LIGHTS ILLUMINATED ON THE DASH PRIOR TO THE INCIDENT. THE DEALERSHIP HAS BEEN INFORMED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157566May 15, 2006
STEERING
I HAVE A 2002 BONNEVILLE. TWICE DURING THE EXTENDED WARRANTY PERIOD, THE DEALER REPAIRED AND REPLACED BEARINGS IN THE STEERING MECHANISM BECAUSE OF CLUNKING, BANGING, RUBBING NOISES AND PLAY IN THE STEERING. AT 87,000 MILES, IT BEGAN HAPPENING AGAIN. THIS TIME THEY SAID IT WAS A DEFECT THAT THEY DIDN'T HAVE REPLACEMENT PARTS ON AND NOW THE FIX WAS TO CHANGE THE OIL IN THE MECHANISM WITH A HEAVY DUTY OIL AT $160. IT LASTED 3 WEEKS. THEY HAVE NO IDEA HOW TO FIX THE PROBLEM. WHEN I CONTACTED GM CUSTOMER SERVICE THEY SAID THERE WAS NOTHING MORE THAT COULD BE DONE. THIS HAS BECOME A SAFETY CONCERN DUE TO THE SLOPPY STEERING THAT INCREASES AS THE NOISES INCREASE . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157205May 10, 2006
AIR BAGS:FRONTAL
WAS DRIVING DOWN THE ROAD AT 35 MILES AN HOUR, PASSENGER SIDE AIRBAG SPONTANEOUSLY DEPLOYED, SHATTERING THE FRONT WINDSHIELD AND TORE UP THE DASH BOARD. DRIVERS SIDE DID NOT GO OFF. BROUGHT VEHICLE TO A GM DEALERSHIP TO GET AN ESTIMATE FOR REPAIR. SAID THEY WOULD LOOK AT IT AND WAIT TO HEAR FROM GM IN REGARDS TO COVERAGE ETC. IN THE MEANTIME THE DEALERSHIP LEFT THE CAR OUT IN THE RAIN FOR A WEEK CAUSING WATER DAMAGE TO THE INTERIOR OF THE CAR. AFTER MANY ATTEMPTS TO RESOLVE WITH GM CUSTOMER SERVICE, THEY REPLIED A WEEK LATER REFUSING TO COVER ANY COSTS IN REPAIR. HAD TO PAY FOR A RENTAL CAR FOR TWO WEEKS BECAUSE DEALERSHIP REFUSED TO PROVIDE ONE DURING INTERIM. NOW NOT ONLY THE COST OF THE WINDSHIELD, DASH AND AIRBAG TO BE COVERED, THERE IS WATER DAMAGE TO CAR, AS WELL AS POSSIBLE ELECTRICAL PROBLEM DUE TO THE WATER GETTING INSIDE THE DASH BOARD. SO FAR EVERYONE I HAVE CONTACTED HAVE REFUSED TO DO ANYTHING, BECAUSE THE WARRANTY HAS RUN OUT. I DO SEE THAT THERE HAVE BEEN TWO OTHER COMPLAINTS JUST ON YOUR WEBSITE OF THE SAME PROBLEM YEAR AND MAKE. WITH THE SAME RESULTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156711May 3, 2006
STEERING:RACK AND PINION
RACK AND PINION STEERING FAILED WHILE DRIVING, WOULD NOT ALLOW A LEFT TURN. RIGHT TURNING CAN BE ACCOMPLISHED WITH ONE FINGER, HOWEVER LEFT TURNS REQUIRE TREMENDOUS STRENGTH. RECALL ISSUED FOR GRAND PRIX AND SIMILAR 97 PONTIAC'S, BUT NOT THE BONNEVILLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156582May 2, 2006
AIR BAGS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AIRBAG DEPLOYED WHILE DRIVING. LIGHT CAME ON AND ABOUT 30 SECONDS LATER PASSENGER BAG WENT OFF AND BLEW OUT THE WINDSHIELD. THE INSURANCE COMPANY FIXED THE WINDOW BUT ARE CLAIMING THAT THIS IS A MECHANICAL DEFECT AND IS NOT COVERED UNLESS A RIDER IS PRESENT ON THE POLICY. I FEEL THIS IS A DISCLOSURE VIOLATION AS I WOULD HAVE HAD THAT RIDER IN TACT. THIS VEHICLE STILL NEEDS AIRBAGS AND SYSTEMS REPAIRED. THE DRIVER SIDE HAS BEEN DISCONNECTED TO ALLOW FOR THE VEHICLE TO BE DRIVEN AS THE INSURANCE COMPANY HAS HALTED THE RENTAL CAR AND ARE DRAGGING THERE FEET GETTING AN AGENT TO THE HOUSE TO LOOK AT THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10156493May 1, 2006
STEERING
DT*: THE CONTACT STATED TWO YEARS AGO THE STEERING BEGAN TO MAKE A GRINDING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THE INTERMEDIATE SHAFT HAD FAILED WHICH INTERFERED WITH THE STEERING. THE MECHANIC REPLACED THE SHAFT, AND EXPLAINED IT WAS UNUSUAL FOR THIS PART TO FAIL. THE MANUFACTURER WAS CONTACTED, AND A COMPLAINT WAS FILED. TWO YEARS AFTER THE REPLACEMENT THE SAME PART NEEDED TO BE REPLACED AGAIN. UPDATED 05/30/2006. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155493April 17, 2006
STRUCTURE:FRAME AND MEMBERS
I OWN A 1993 PONTIAC BONNEVILLE, VIN [XXX] WITH JUST OVER 160,000 MILES ON IT. ON THE EVENING OF APRIL 6TH, 2006 MY WIFE WAS DRIVING THIS CAR NEAR OUR HOME. SHE WAS AT A STOP SIGN ON ORTMAN ROAD AND AS SHE PULLED ONTO CHERRY CREEK ROAD SHE HEARD A LOUD CLUNK. AT THE SAME TIME SHE LOST ALL STEERING ABILITY. WHEN SHE TURNED THE STEERING WHEEL IT JUST SPUN IN CIRCLES AS IF IT WERE NO LONGER ATTACHED TO ANYTHING. I WAS CALLED AND WENT TO SEE WHAT HAD HAPPENED. UPON INSPECTION OF THE VEHICLE I SAW THAT THE SUB FRAME AND MOTOR HAD DROPPED DOWN ABOUT 6 INCHES. THERE ARE FOUR BOLTS THAT ATTACH THE SUB FRAME TO THE BODY OF THESE VEHICLES. THE BOLTS WERE ALL IN PLACE AND IN GOOD SHAPE. EACH BOLT HAS A WASHER, WHICH RETAINS THE SUB FRAME TO THE BODY OF THIS CAR. ON MY CAR THE WASHERS CORRODED AND WORE TO THE POINT THAT THEY WOULD NO LONGER RETAIN THE SUB FRAME. THE BOLTS PULLED THROUGH THE MOUNTING HOLES OF THE SUB FRAME, THUS ALLOWING THE ENGINE AND ALL RELATED COMPONENTS TO DROP ABOUT 6 INCHES. WHEN THIS HAPPENED THE SHAFT FROM THE RACK AND PINION STEERING TO THE STEERING WHEEL PULLED APART, THEREBY LEAVING THE OPERATOR OF THE VEHICLE WITH NO ABILITY TO STEER. ON FRIDAY APRIL 7TH I CALLED PUBLIC SERVICE GARAGE IN MARQUETTE MI. AND SPOKE TO THE SERVICE MANAGER. HE SAID THAT THERE WAS ??NO RECALLS FOR THIS PROBLEM AND THAT HE SEES THIS A FEW TIMES A YEAR??. I CALLED AND FILED A COMPLAINT WITH PONTIAC ALSO. I HAVE BEEN TOLD THAT IT IS ??VERY UNLIKELY THAT PONTIAC WILL DO ANYTHING BECAUSE THIS ONLY HAPPENS IN THE MIDWEST WHERE THE WINTER ROADS ARE SALTED?? THUS CAUSING HIGH RATES OF CORROSION. THIS WOULD HAVE BEEN A FIVE-MINUTE FIX IF IT WERE DONE BEFORE THE FAILURE. YOU COULD PULL THE BOLTS OUT ONE AT A TIME AND SIMPLY REMOVE THE OLD WASHER AND REPLACE IT WITH A NEW ONE. I FEEL THAT THE OWNERS SHOULD BE MADE AWARE OF THIS POSSIBLE PROBLEM. I ALSO BELIEVE THIS PROBLEM EXISTS ON OTHER MAKES AND MODELS OF GM VEHICLES. *NM UPDATED 07/16/2012*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155137April 12, 2006
ENGINE AND ENGINE COOLING
DISAPPEARING COOLANT - NO VISIBLE LEAKS. ENGINE QUIT RUNNING REQUIRED TOW. REPLACED PLASTIC INTAKE MANIFOLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154960April 10, 2006
STRUCTURE, VISIBILITY:WINDSHIELD
WINDSHIELD SEEMS WATERY! SEEMS AS THOUGH THE PLASTIC INSIDE IS DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154992April 10, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2000 PONTIAC BONNEVILLE SE WITH 56000 MILES. COOLANT LEAK DUE TO DEFECTIVE PLENUM, PONTIAC HAD REPLACED THROTTLE BODY NUTS 3 EACH P/N 011517293, 4 EACH COOLING S, P/N012378254 AND 58 EACH COOLING E, P/N012377963, AT DEALERSHIP 10/27/03 WITH 35499 MILES ON CAR UNDER CUSTOMER SATISFACTION RECALL, NOW AT 56000 MILES PLENUM IS BAD AND REPAIR AT DEALERSHIP IS ESTIMATED AT SEVERAL HUNDRED DOLLARS WHICH THE DEALER CLAIMS THAT THE ABOVE REPAIR DONE 10/27/03 COVERED THE PLENUM PROBLEMS AND STATE THAT CURRENT PROBLEM NOT COVERED. AFTER SOME RESEARCH FOUND THAT A LOT OF OTHER OWNERS ARE HAVING THE SAME PROBLEMS AND THAT THE SERVICE DONE 2003 WAS NOT A PROPER REPAIR BECAUSE SOME OF THE PARTS USED TO REPAIR THE LEAKING COOLANT WAS TO ADD STOP LEAK PELLETS TO THE COOLING SYSTEM TO PATCH PARTS THAT ARE CLEARLY DEFECTIVE AND SHOULD HAVE BEEN REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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