Pontiac Aztek Complaints

566 consumer complaints on file.

#10073202May 26, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION:FRONT:HUB, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM
HAVE HAD ON-GOING ISSUES WITH ELECTRICAL SYSTEM AND A/C EVAPORATOR DRAIN. HAVE HAD THE DRAIN CLEANED TWICE AND REPAIRED ONCE. STILL HAVE WATER DRAINING INTO PASSENGER COMPARTMENT. HAVE REPLACED BOTH FRONT HUBS, FOUR WIRING HARNESSES, THE FUEL PUMP, THE BATTERY, AND THE BLOWER MOTOR TWICE. MOST OF THESE FAILURES DUE TO CORROSION/MELTING. ANOTHER HARNESS NOW NEEDS TO BE REPLACED DUE TO CORROSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073220May 26, 2004
ELECTRICAL SYSTEM
THIS PONTIAC AZTEK HAS ELECTRICAL PROBLEMS THAT CAUSE THE ENTIRE VEHICLE TO SHUT DOWN WHILE DRIVING. WHEN IT OCCURS, EVERYTHING STOPS WORKING INCLUDING THE STEERING, THEREFORE MAKING IT IMPOSSIBLE TO STEER OFF THE ROAD SAFELY. WE HAVE BEEN IN 3 NEAR ACCIDENTS SINCE THE VEHICLE ELECTRONIC SYSTEM ALWAYS SEEMED TO SHUT DOWN WHILE WE WERE DRIVING ON BUSY HIGHWAYS. THE RESULT OF THE ELECTRICAL SYSTEM FAILURE HAS BEEN 3 BURNED OUT FUEL PUMPS (EACH COSTING $700.00 TO REPLACE), AN ELECTRICAL HARNESS NEEDING REPLACEMENT AND CONTINUED ELECTRONIC FAILURES. ALL THE REPAIRS HAVE BEEN DONE AT MY EXPENSE. PONTIAC REFUSES TO PROVIDE ANY ASSISTANCE OR EVEN ASSIST WITH FINDING A REMEDY TO THE PROBLEM. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10072707May 16, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I TOOK MY 2001 PONTIAC AZTEK IN FOR A/C SERVICE ON 5/11/04 BECAUSE THE AIR EMITTED WAS NOT COOL. THEY RECHARGED THE A/C. LESS THAN 24 HOURS LATER, THE AIR WAS WARM AGAIN. I TOOK IT BACK TO THE GARAGE WHERE THEY RAN DYE THROUGH THE A/C AND FOUND THE COMPRESSOR NEEDS REPLACED AT AN ESTIMATE OF $1000.00. THEY SAID THIS SHOULD NOT HAPPEN AT 43,000 MILES AND COULD BE A MANUFACTURER PROBLEM. I CHECKED SEVERAL VEHICLE INFORMATION SITES ON THE INTERNET AND FOUND THIS TO BE A COMMON PROBLEM AT THE SAME MILEAGE, BUT GM WILL NOT ISSUE A RECALL. THIS IS A VERY EXPENSIVE REPAIR AND IS OBVIOUSLY THE FAULT OF THE MANUFACTURER. IT'S A SHAME THAT GM WILL LOSE VALUABLE CUSTOMERS OVER SOMETHING LIKE THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072660May 15, 2004
SUSPENSION:FRONT:WHEEL BEARING
MY CAR HAS 36,700 MILES ON IT AND I'VE NOTICED AN INCREASE IN DRIVING NOISE COMING FROM THE FRONT OF THE CAR. WHEN I TOOK IT IN FOR AN OIL CHANGE I WAS TOLD THAT THE BEARINGS REQUIRE REPLACEMENT. I WAS THEN INFORMED THAT THIS IS A COMMON PROBLEM WITH ALL AZTEKS. THE SERVICE TECHNICIAN EVEN SHOWED ME SOME SERVICE RECORDS OF OTHER WHO HAD THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072511May 12, 2004
TIRES
TIRES ON MY AZTEK SQUEEK. I BROUGHT TO DEALERSHIP. DEALER STATED THAT THIS WAS A COMMON PROBLEM ON PRIOR YEAR GRANDAMS. THERE ARE NO SERVICE BULLETINS ON THIS PROBLEM. TO FURTHER EXPLAIN PROBLEM....TIRE BEADS RUB ON RIM CAUSING A SQUEEKING NOISE. THIS IS ASSOCIATED WITH THE TIRE BRAND....GOODYEAR EAGLE RS-A. I AM "FIGHTING" WITH THE PONTIAC DEALER AND PONTIAC CUSTOMER SERVICE. THEY MAY REPLACE THE FRONT TIRES ONLY...IF PONTIAC APPROVES. I WAS TOLD BY SERVICE AT THE CAR DEALERSHIP THAT THIS WILL TEMPORARILY CORRECT THE PROBLEM UNTIL TIRES ARE ROTATED. THEN THE PROBLEM WILL OCCUR AGAIN WITH THE OTHER SET OF TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071971May 3, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING AT 50 MPH PASSENGER SIDE EXTERIOR VIEW MIRROR DETACHED AND HIT THE PASSENGER WINDOW. CONSUMER WAS CONCERNED THAT IF THE WINDOW WOULD BE OPENED IT WOULD HIT HER DAUGHTER'S FACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068156May 1, 2004
ENGINE AND ENGINE COOLING
AS OF YET DO NOT HAVE A PROBLEM BUT I HAVE A 2001 PONTIAC AZTEK MADE BY GM I WAS INFORMED OF THE LEAKY GASKET WHEN I WENT IN FOR A OIL CHANGE. THEY QUOTED ME $755.00 TO FIX IT. WE DON'T HAVE THAT KIND OF MONEY AND EVEN THOUGH THERE ARE SERVERAL OTHER CASES IN THE AREA GM REFUSES TO DO ANYTHING ABOUT IT. AFTER READING ABOUT THE PROBLEM ONLINE I AM AFRAID TO DRIVE MY CAR BECAUSE OF THE POSSIBLITY OF IT STALLING OUT IN SOME RANDOM PLACE. I HAVE A 7 MONTH OLD BABY THAT I WANT TO TRY AND PROTECT. PLEASE MAKE GM RESPONSIBLE FOR THERE MISTAKE IN INSTALLING BAD PARTS NOT THE CONSUMERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071929April 29, 2004
VISIBILITY:GLASS, SIDE/REAR
DIFFICULTY SEEING OUT THE REAR WINDOW DUE TO THE SPOILER AND LACK OF A WINDSHIELD WIPER. *PH THAT GAVE CONSUMER DIFFICULTY IN SEEING INCOMING VEHICLES ESPECIALLY DURING THE EVENING HOURS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071680April 27, 2004
TIRES:TREAD/BELT
FIRESTONE, WILDERNESS HT TIRES. SIZE P21570R1575 PERFORMED ERRATICALLY. WHILE DRIVING 70 MPH CONSUMER NOTICED THAT STEERING WHEEL SHOOK. HE PULLED THE VEHICLE OVER, AND NOTICED THAT TIRE TREAD SEPARATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067941April 27, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I HAVE TAKEN MY 2002 AZTEK TO THE DEALER REPAIR SHOP 6 TIMES WITH COMPLAINTS THAT THE REAR LIFTGATE/HATCH RELEASE MECHANISM DOES NOT ALWAYS WORK WITH THE REMOTE AND INTERIOR RELEASE BUTTONS, AND THAT IT IS ESPECIALLY WORSE IN COLDER WEATHER. REPEATED ATTEMPTS TO OPEN IT HAVE TO BE MADE. THE FIRST 3 COMPLAINTS RESULTED IN 3 SEPARATELY-DATED REPAIRS DURING THE FIRST WARRANTY YEAR, BUT THE PROBLEM CONTINUES. A DEALER SERVICE AGENT INFORMED ME ON APRIL 27, 2004 THAT A SERVICE BULLETIN BY PONTIAC IS OUT BUT HE DID NOT KNOW THE DETAILS YET AND NEITHER DO I. I WILL FOLLOW-UP WITH THAT INFORMATION WITHOUT ANY ASSURANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067578April 21, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING CONDENSOR LEAKING, ON OUR 2002 PONTIAC AZTEK, HEARD FROM REPAIR SHOP THAT THIS IS THE 4TH ONE SO FAR THIS WEEK WONDERED IF WE CONTACTED THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063323April 20, 2004
ELECTRICAL SYSTEM:WIRING
ON 2/8/2004 CONSUMER STARTED THE VEHICLE AND TURNED THE WINDSHIELD WIPERS ON. THE WINDSHIELD WIPERS STOPPED OPERATING AND BEGAN TO SMOKE. THE VEHICLE CAUGHT ON FIRE DUE TO A MALFUNCTION IN THE WINDSHIELD WIPER MOTOR WHICH WAS REPLACED BY THE DEALER. TWO WEEKS AFTER BEING REPAIRED THE WINDSHIELD WIPERS FAILED TWICE DURING INCLEMENT WEATHER, CAUSING POOR VISIBILITY TO THE DRIVER WHILE ON THE HIGHWAY. *AK THE VEHICLE HAD AN ELECTRICAL FIRE. THE WINDSHIELD WIPERS WIRES WERE BURNT UP MAKING A HOLE IN THE WINDSHIELD FLUID CONTAINER. THE CONSUMER REQUESTED REIMBURSEMENT FOR MISSING WORK, STRESS, AND CAR PAYMENT. *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10067192April 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER IS CONCERNED WITH THE REAR BRAKES AND ROTORS. CONSUMER STATES,THAT THE REAR BRAKES AND ROTORS HAVE BEEN REPLACED ON THREE SEPARATE OCCASIONS BUT THE PROBLEM STILL OCCURS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066141April 14, 2004
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION:MODULE
CAN NOT REMEMBER SPECIFIC DATE 1.THE CHANGE THE OIL LAMP CAME ON AND VEHICLE WAS TAKEN TO DEALERSHIP TO CHANGE OIL. SHORTLY THEREAFTER WE NOTICED THE CHANGE THE OIL LAMP WOULD COME ON. THE VEHICLE WAS TAKEN BACK TO HALL IN HAMPTON ROADS AND THE LAMP WAS TURNED OFF BUT THE ORIGINAL CHIMING FOR SIGNALING THE DOOR IS LOCKING CEASED. WHEN THE VEHICLE WAS TAKEN BACK TO FIX THIS ERROR WE WERE INFORMED THAT PONTIAC TECHNICIANS COULD NOT FIX AND COULD NOT GIVE ANY REASON FOR THIS CHANGE. 2.A PORTABLE DVD PLAYER WAS HOOKED UP TO THE VEHICLE FROM THE PLUG IN LOCATED BETWEEN THE TWO FRONT SEATS AND THE TAPE ATTACHMENT WAS INSERTED INTO THE TAPE DECK. THE VEHICLE WAS RUNNING FOR ABOUT 1 TO 1.5 HOURS WITH THE PORTABLE DVD PLAYER WHEN AN ERROR CODE AND SECURITY CODE CAME ON. THE DEVICE WAS IMMEDIATELY DISCONNECTED FROM THE VEHICLE. THEREAFTER THE VEHICLE WHEN TURNED OFF THE RADIO WOULD TURN ON BY ITSELF WITH OUT KEY IN IGNITION, THE GAGES ALTHOUGH ON FULL AND VEHICLE RUNNING WOULD NOT MOVE, AIRBAG ICON WOULD BLINK AND CHIMING WAS DIM. UPON TAKING VEHICLE TO DEALERSHIP IT WAS FOUND THAT THE BODY CONTROL MODULE WENT BAD WITH NO FURTHER EXPLANATION. 3.ONE WEEK AFTER GETTING VEHICLE FROM NUMBER 2 ABOVE THE VEHICLES BATTERY WORKED BUT WOULD NOT TURN OVER AND THE PLUG IN LOCATED IN NUMBER 2 ABOVE WERE NOT WORKING. IT WAS FOUND THAT THE POWER TRAN CONTROL MODULE AND FUEL SENSOR NEEDED REPLACING AND THAT A SWITCH IN THE CONSOLE AREA FROM NUMBER 2 ABOVE NEEDED FIXING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067035April 12, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE MALFUNCTIONED WHILE DRIVING. FUEL GAUGE READ EMPTY, AND THE LOW FUEL LIGHT CAME ON. THE FUEL TANK WAS FULL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064445April 3, 2004
SERVICE BRAKES, HYDRAULIC
MY REAR BRAKES HAD TO BE CHANGED THE FIRST TIME AT 13,590 MILES AND I WAS TOLD IT WAS NOT COVERED UNDER MY WARRANTY MY BRAKES THEN HAD TO BE REPLACED ON THE REAR AGAIN AT 16,473 AND SINCE THEN MY BRAKES HAVE BEEN PADS AND ROTORS AND BRAKES HAVE BEEN LIKE CHANGING OIL EVERY THREE THOUSAND MILES . I HAVE ALSO HAD TO HAVE MY BODY CONTROL MODULE REPLACED MY SECURITY CONTROL MODULE AND MY RADIO ,FUEL SENSOR AND WINDSHIELD WIPER SENSOR AND BRAKES AGAIN I CURRENTLY HAVE A COMPRESSOR THAT NEEDS REPLACEMENT AND A AIR CONDITIONER AND HEATER THAT ARE NO LONGER WORKING I HAVE CALLED THE BBB AUTO LINE AND FILED TWO COMPLAINTS WITH THEM AND NUMEROUS COMPLAINTS TO MY DEALER AND GM I HAVE BEEN OFFERED FREE OIL CHANGES AND TIRE ROTATIONS AND EXTENDED WARRANTY ON A CAR THAT IS AN ACCIDENT WAITING TO HAPPEN .MY HATCH DOES NOT WORK CORRECTLY I HAVE THE TICKING NOISE IN MY ENGINE AND MY DASH BOARD LIGHTS ARE ON OR OFF DEPENDING ON THE MOMENT . I AM AMAZED AT HOW MANY OF THESE VEHICLES AND THERE DEALERS SAY THEY WILL REPAIR AND FIX THE PROBLEM THEN THE MOMENT IT IS OUT OF THE SHOP IT IS THERE AGAIN . I THINK IT WILL TAKE A TRAGIC ACCIDENT FOR PONTIAC OR GM TO REALIZE THAT THESE VEHICLES ARE VERY DANGEROUS TO THE FAMILY'S WHO OWN THEM I HAVE TO SMALL CHILDREN AND THIS IS MY TRANSPORTATION I WOULD HOPE IT WOULD NOT HAVE TO TAKE A HORRIBLE ACCIDENT BEFORE PEOPLE LISTEN TO WHAT WE HAVE TO SAY . I AM VERY CONCERNED FOR THE SAFETY OF MY SELF AND MY CHILDREN AND ANYONE WHO OWNS ONE OF THESE . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064183March 30, 2004
UNKNOWN OR OTHER
2001 PONTIAC AIR CONDITOR STOP WORKING AT 41,000 TOOK CAR TO DEALER THERE WAS NOTHING THEY COULD DO, WARRANTY WAS UP. I CALLED PONTIAC AND WAS TOLD THAT THEY HAVE NOT HAD ANY OTHER COMPLAINTS WITH THE AIR IN THESE VEHICLES. I TALK WITH SOMEONE AT THE REPAIR SHOP AT DOBBS PONTIAC ABOUT THE A\C HE SAID THEY HAVE HAD SEVERAL PEOPLE COME IN HAVING PROBLEMS WITH THE A\C UNIT BUT THERE WAS NOTHING THEY COULD DO UNLESS THE MANUFACTURE HAD DONE SOMETHING WRONG WHEN MAKING THE UNIT. I HAVE RESEARCHED THE A\C UNIT AND FOUND OUT THERE ARE A LOT OF PEOPLE HAVING PROBLEMS WITH THE 2001 AZTEX A\C. PONTIAC WILL NOT HELP. THEY MAKE THESE VEHICLES AND REFUSE TO TAKE RESPONSIBILITY WHEN SOMETHING IS WRONG. IF THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEM WITH THE SAME KIND OF VEHICLE IT MUST BE THE MANUFACTURE DOING SOMETHING WRONG. WHY SHOULD THE PEOPLE WHO ALREADY PAID TOO MUCH FOR VEHICLE HAVE TO AGAIN PAY FOR PONTIAC MISTAKES? PLEASE LET ME KNOW WHAT I CAN DO. IT JUST IS NOT RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064211March 30, 2004
SUSPENSION:FRONT:WHEEL BEARING, VISIBILITY:WINDSHIELD WIPER/WASHER
WE PURCHASED OUR 2003 PONTIAC AZTEK LAST JULY (03). THIS JANUARY, THE VEHICLE STARTED MAKING A HORRIBLE GRINDING NOISE WHEN DRIVING ON THE HIGHWAY. WE TOOK IT TO OUR LOCAL GM DEALER FOR REPAIR, AND THE LEFT FRONT WHEEL BEARING HAD SEPARATED INTERNALLY AND NEEDED TO BE REPLACED ON 2/4/04. A FEW WEEKS LATER, NOISE RETURNED. THE RIGHT FRONT WHEEL BEARING HAD TO BE REPLACED TODAY (3/29/04). THIS VEHICLE HAS LESS THAN 12,000 MILES ON IT. ONE OF THE EMPLOYEES AT THE DEALERSHIP SAID ANOTHER AZTEK WITH LOW MILEAGE HAD TO HAVE ONE BEARING REPLACED TWICE. COULD GM HAVE GOTTEN A DEFECTIVE BATCH OF BEARINGS, OR IS THERE POSSIBLY SOME DESIGN FLAW THAT CAUSES THE BEARINGS TO WEAR OUT ABNORMALLY QUICKLY? FOR THE MOST PART, I LOVE THIS VEHICLE, BUT THERE ARE TWO OTHER ISSUES WITH IT WHICH COULD MAKE IT LESS SAFE TO DRIVE. THE 'SPOILER' BETWEEN THE SLANTED AND VERTICLE PARTS OF THE BACK WINDOW DOES IMPAIR REARWARD VISION (I USUALLY USE THE OUTSIDE MIRRORS TO CHECK BEHIND ME BECAUSE OF THAT FACT). ALSO, THE WINDSHIELD WIPERS MOVE MORE SLOWLY, EVEN IN THE FAST POSITION, THAN MOST VEHICLES WE'VE OWNED, WHICH IMPAIRS VISIBILITY EVEN IN MODERATE RAINFALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063870March 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS AUTOMATIC BUT STILL ROLLS BACKWARD IN DRIVE. DEALER'S SERVICE DEPARTMENT SAYS THIS IS NORMAL. I'VE DRIVEN FOR ALMOST 50 YEARS AND NO OTHER VEHICLE I HAVE DRIVEN THAT WAS AUTOMATIC DID THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063655March 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MU AUTOMATIC TRANSMISSION FAILED AT 43,000 MILES. CATASTROPHIC FAILURE- FIRST SHOOK, MADE GRINDING NOISES, THEN FAILED TO ENGAGE AND DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac Aztek