Nissan Versa Complaints (2011)
269 consumer complaints on file.
- #11002477June 30, 2017AIR BAGS, SEAT BELTS, STEERING
ON SEPTEMBER 8, 2016, I WAS DRIVING AND ALL OF A SUDDEN THE CAR'S STEERING VIOLENTLY PULLED TO THE RIGHT AND WHEN I TRIED TO CORRECT IT, THE CAR THEN TURNED ALL OF THE WAY TO THE LEFT, CAUSING THE CAR TO ROLL OVER SEVERAL TIMES. ALTHOUGH I HAD MY SEAT BELT ON, THE PRE-TENSIONERS DIDN'T FIRE TO KEEP ME FROM MOVING AROUND AND HITTING MY HEAD. NONE OF THE AIRBAGS WENT OFF EITHER, NOT EVEN THE ONES ON THE DRIVER'S SIDE CURTAIN WHERE THE CAR WAS DAMAGED. AFTERWARDS, I WENT TO THE DOCTOR AND A CHIROPRACTOR BECAUSE I HURT MY BACK, NECK AND MY HEAD. I ALSO GOT A LAWYER BECAUSE I HAD NOT DONE ANYTHING WRONG WHILE DRIVING. THE STEERING PROBLEM JUST CAME OUT OF NOWHERE. NISSAN, TAKATA, TKH AND MY LAWYER INSPECTED THE CAR IN MARCH AND FOUND THAT NONE OF THE AIR BAGS WENT OFF, THE SEAT BELT PRE-TENSIONERS DIDN'T ACTIVATE, THE CAR'S VEHICLE SPEED SENSOR HAD A FAULT CODE, THE CAR'S INTAKE AIR TEMPERATURE SENSOR HAD A FAULT CODE AND NISSAN'S ENGINEER THAT WAS THERE WAS UNABLE TO ACCESS THE POWER STEERING MODULE WITH HIS MACHINE. NEXT, WE FOUND OUT THAT THE ELECTRONIC POWER STEERING SYSTEM CAN SHUT DOWN DUE TO EXCESSIVE STEERING AT SLOW SPEEDS. THAT IS BAD BECAUSE NISSAN HAD A TECHNICAL SERVICE BULLETIN THAT SAID THAT THE CAR CAN PULL TO ONE SIDE EVEN WHEN ALIGNED BASED ON NISSAN'S REQUIREMENTS. THIS MEANS THAT THE REASON PEOPLE HAVE HAD STEERING PROBLEMS IS BECAUSE OF THE CAR'S DESIGN, NISSAN'S ALIGNMENT REQUIREMENTS AND THE CAR NEEDING TO BE ALIGNED DIFFERENTLY. ALSO THE INTAKE AIR TEMPERATURE SENSOR CAN CAUSE A CAR TO SURGE AND SPUTTER, THIS CAN BE WHY PEOPLE HAVE HAD PROBLEMS WITH ACCELERATION. THERE IS NO REASON WHY THE SEAT BELT PRETENSIONERS DIDN'T PROTECT ME. I ALSO BELIEVE THAT THE SPEEDOMETER RECALL MAY BE DUE TO THE VEHICLE SPEED SENSOR PROBLEM. MY CAR WAS TOTALED AND THESE THINGS NEED TO BE INVESTIGATED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11001556June 26, 2017AIR BAGS
PASSENGER AIR BAG RECALL WAS FIXED BUT AIR BAG LIGHT IS STILL BLINKING. DEALER SAYS PROBLEM IS NOW WITH DRIVER SIDE. DEALER SAYS WE MUST PAY TO HAVE IT ANALYZED AND THEN PAY FOR WHAT EVER IS WRONG WITH IT. TO ME AN AIRBAG IS AN AIRBAG NO MATTER WHAT SIDE. TV NEWS SHOWS DRIVER SIDE AIRBAGS BLOWING UP. IT SHOULD BE A RECALL AS WELL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10993848June 7, 2017AIR BAGS
I WAS DRIVING MY VERSA LIKE ALWAYS GETTING BACK HOME AND THEN THE AIR BAG SIGNAL APPEAR ON MY DASH WITHOUT ANY REASON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10992588May 31, 2017SUSPENSION
STEERING WHEEL WOULD SNAP BACK FOR TWO WEEKS AND THEN ALL OF A SUDDEN ONE MORNING I HEARD A LOUD SNAP ON THE CONTROL ARM AND THE VEHICLE CAME TO A GRINDING STOP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10991544May 24, 2017STEERING
POWER STEERING LIGHT COMES ON AND POWER STEERING IS LOST MAKING IT IMPOSSIBLE TO TURN WHEEL. HAS HAPPENED MULTIPLE TIMES WHILE STARTING THE CAR AND HAS HAPPENED TWICE WHILE DRIVING. TURNING THE CAR OFF AND RESTARTING SEEMS TO HELP, HOWEVER WHILE DRIVING THIS ISN'T ALWAYS POSSIBLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10985474May 12, 2017AIR BAGS
I DO NOT KNOW IF IT IS A TAKATA RECALL. HOWEVER, I WAS NOTIFIED OF THE RECAL BACK IN SEPTEMBER/OCTOBER OF 2016. IT IS NOW MAY 2017. SHOULDN'T THERE HAVE BEEN A REMEDY TO CORRECT THIS ISSUE BY NOW?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10983694May 5, 2017AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/28/17*LJ *AS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10983466May 4, 2017AIR BAGS
JUST DRIVING ONE DAY AND AIRBAG LIGHT COMES ON, FLASHING ON AND OFF. THE DEALER TELLS ME THAT THE SPIRAL CABLE ASSEMBLY, CAUSED FROM PINCHED WIRES IN STEERING COLUMN WENT OUT AND DRIVER'S SIDE AIRBAG WILL NOT WORK. TOOK THE CAR TO THE DEALER YESTERDAY AND WILL HAVE TO PAY FOR REPAIR. I SAW A FB POST THAT NHTSA IS INVESTIGATING THAT PROBLEM ON 2012 VERSA. ARE THERE ANY RECALLS AND DOES IT INCLUDE 2011 VERSA? ANY SUGGESTIONS?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10983048May 2, 2017AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10983095May 2, 2017AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPIAGN NUMBER: 16349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10981623May 1, 2017AIR BAGS
AWAITING REPAIR OF THE TAKATA PASSENGER-SIDE AIRBAG, I NOTICED ON THE NHTSA WEBSITE THAT NISSAN HAD PUBLISHED A FIX FOR THE ISSUE. I DROVE TO MY LOCAL DEALERSHIP THIS MORNING TO START THE REPAIR PROCESS BUT I'M TOLD THAT THERE'S NO RECALL ON MY VEHICLE (DESPITE PROOF THAT I'M IN THE FIRST OF THREE GROUPS LISTED FOR DEALERS). SO I'M MORE AWARE OF NISSAN'S DOCUMENTED RECALL THAN NISSAN ITSELF?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10980342April 24, 2017AIR BAGS
TAKATA, THIS CAR HAS A PASSENGER AIRBAG RECALL. WE GOT THE RECALL NOTICE SOMETIME LAST YEAR IN MARCH.SINCE THE I HAVE CALL THE DEALER MANY TIME AND ALL THE CAN TELL ME IS THAT THEY DON'T HAVE THE PARTS IN YET. I JUST CAN T BELIEVED THAT THEY TAKE MORE THAN A YEAR TO GET THESE PARTS IN.IT HAS BEEN A BIG INCONVENIENCE THAT WHEN I WANT TAKE A TRIP WITH MY FAMILY AND NOT BEING ABLE TO GO CAUSE OF THIS RECALL,. DON'T THINK I WILL BUY NISSAN CAR EVER AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10979621April 20, 2017AIR BAGS
TAKATA RECALL IN JULY 2016, I RECEIVED A LETTER FROM NISSAN ADVISING ME OF THE TAKATA PASSENGER AIRBAG RECALL. CONTINUED EXPOSURE TO AREAS WITH HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE FRONT PASSENGER AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY. I CALLED IN SEPT - THEY TOLD ME I WOULD GET ANOTHER LETTER IN OCT FOR THE FIX. I CALLED IN NOV - THEY TOLD ME I WOULD GET ANOTHER LETTER IN DEC FOR THE FIX. I CALLED IN JAN - THEY TOLD ME I WOULD GET ANOTHER LETTER IN MAR FOR THE FIX. IT'S NOW APRIL 2017, STILL NO FIX. I LIVE IN SOUTH FLORIDA WITH HIGH LEVELS OF HUMIDITY AT TIMES. I CAN'T HAVE ANYONE IN MY CAR, AND RISK DRIVING MY CAR EVERYDAY. IT'S BEEN 10 MONTHS. WHAT IS THEIR OBLIGATION HERE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10968899March 28, 2017AIR BAGS
TAKATA RECALL: I WAS NOT INFORMED ABOUT THIS RECALL UNTIL A BARE MENTION IN JANUARY, 8 MONTHS INTO THE RECALL. SINCE REPAIR IS NOT AVAILABLE, IT REQUIRES ME TO KEEP FRONT PASSENGER SEAT EMPTY, AND I WAS NOT TOLD THIS. THE RECALL HAS BEEN EXTANT FOR A YEAR, I CANNOT USE THE FRONT SEAT, AND NO REPAIR IS STILL AVAILABLE. THIS MAKES MY CAR SIGNIFICANTLY LESS USEFUL FOR MY FAMILY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10968957March 28, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/01/17*LJ *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10968005March 23, 2017SUSPENSION
AT AROUND 72,000 MILES, BOTH FRONT SPRINGS BROKE. AS ONE OF THE ATTACHED PICTURES SHOWS, A VERY SHARP END OF ONE OF THE SPRINGS WAS LESS THAN 2 INCHES AWAY FROM A FRONT TIRE. BAD SPRINGS ON THIS CAR ARE A KNOWN SAFETY ITEM FOR NHTSA, BUT ONLY IN WHAT ARE CALLED "SALT STATES" - PLACES WHERE THEY USE SALT ON THE ROADS. THAT IS SIMPLY WHITEWASHING THIS PROBLEM. I DO NOT LIVE IN A SALT STATE, NOR HAS THIS CAR EVER BEEN IN ONE IN WINTER. NHTSA SHOULD TAKE CARE OF THIS PROBLEM BEFORE SOMEONE DIES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10966275March 16, 2017AIR BAGS
IT HAS BEEN NEARLY A YEAR SINCE I WAS TOLD NOT TO USE MY PASSENGER SEAT BECAUSE THE AIRBAG COULD EXPLODE AND HARM OR KILL THE PASSENGER. IT THE AIRBAG GOES OFF WITH JUST A DRIVER, IT COULD EASILY CAUSE A CRASH, HARMING OR KILLING THE DRIVER AND OTHERS. I LIVE IN FLORIDA, ULTRA HIGH HUMIDITY, WHICH IS THE WORSE CONDITION FOR THE AIRBAGS. NOW I AM STUCK WITH A REDUCED USE VEHICLE, THE VALUE IS REDUCED BECAUSE WHO WANTS TO BUY A CAR WHEN YOU CAN'T USE PARTS OF IT, OR ANY OF IT,SAFELY. WE ARE CONSTANTLY TOLD THE AIRBAGS ARE NOT AVAILABLE, BUT MIRACULOUSLY THEY ARE STILL BUILDING CARS WITH AIRBAGS. IF THE CAR MAKERS OR OUR OWN GOVERNMENT CARED, THERE SHOULD BE A SHORT DEADLINE WHEN AFTER A CERTAIN DATE, THEY COULD NO LONGER SELL CARS UNTIL ALL DANGEROUS PROBLEM VEHICLES ARE CORRECTED . THIS IS OUTRAGEOUS THAT THIS IS ALLOWED TO HAPPEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10957775March 1, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10957818March 1, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34900 (AIR BAGS) FOR THE FRONT PASSENGER SIDE INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10956269February 22, 2017SUSPENSION
THE FRONT COIL SPRINGS BROKE SHORTLY AFTER 70,000 MILES. AS FAR AS I KNOW, THEY FAILED AT THE TIME I WAS PULLING OUR OF MY DRIVEWAY. THERE WAS A LOUD NOISE AT THE TIME. I KNOW THAT THERE IS A RECALL FOR THESE MODELS IN THE SO CALLED "SALT STATES", BUT MY STATE IS NOT INCLUDED. THERE ARE FAR TOO MANY FAILURES OF THIS KIND IN NON SALT STATES. THIS SHOULD BE ADDRESSED BY A MANDATORY RECALL. EVENTUALLY, SOMEONE WILL DIE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0