Nissan Versa Complaints (2010)

269 consumer complaints on file.

#11035400October 21, 2017
AIR BAGS
TAKATA RECALL I WAS TOLD BY THE DEALER THAT THE PARTS TO REPAIR THE AIRBAG WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018. IT IS NOW OCTOBER 2017 AND MY TEENAGE DAUGHTER IS THE PRIMARY DRIVER OF THIS VEHICLE. THERE HAS NOT BEEN AN ACCIDENT, BUT THE WEBSITE SAID TO COMPLETE FORM IF THE REPAIR COULD NOT BE DONE IN A TIMELY MANNER. 6 MONTHS IS NOT A TIMELY MANNER FOR MY CHILD TO BE AT RISK FOR INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035196October 20, 2017
AIR BAGS
TAKATA RECALL - PENDING PARTS AVAILABILITY FOR REPLACEMENT. THE DRIVER'S SIDE AIRBAG NEEDS TO BE REPLACED HOWEVER NISSAN INDICATES THE PARTS WILL NOT BE AVAILABLE UNTIL FIRST OR SECOND QUARTER OF 2018. THE MANUFACTURER AND THE DEALER HAVE OFFERED NO ASSISTANCE WITH A LOANER. NISSAN INDICATED WE CAN SUBMIT AN EXPENSE FOR A RENTAL CAR, BUT THERE IS NO GUARANTEE IT WILL BE REIMBURSED. THIS IS COMPLETELY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033931October 16, 2017
AIR BAGS
AIRBAG KEEPS FLASHING AND I SEE THAT THERE IS A RECALL IN PLACE FOR THIS ALREADY, BUT NO DEALERSHIP HAS CONTACTED ME REGARDING THIS AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033048October 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTUTER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,486. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032880October 11, 2017
AIR BAGS
TAKATA RECALL: I'VE BEEN TRYING TO GET A LOANER VEHICLE AND NONE OF THE NISSAN DEALERSHIPS IN CENTRAL FLORIDA OR EVEN IN SOUTH FLORIDA HAVE RENTALS. I ESCALATED MY CASE TO THE CONSUMERS AFFAIRS DPT AT NISSAN CORP AND THEY HAVE NOT HELPED AT ALL. THEY CAN'T OFFER ANY LOANERS, NO RENTALS. THEY ARE ONLY OFFERING TO "REVIEW" ANY RECEIPTS I MAY HAVE FOR RENTALS, BUT THEY WILL NOT BE GUARANTEED TO BE REIMBURSED. DEALERSHIPS DO NOT KNOW WHAT IS GOING ON. SOME EMPLOYEES SAID PARTS WILL BE HERE IN WEEKS, BUT KNOW I KNOW PARTS WILL NOT ARRIVE UNTIL SPRING 2018. I AM MOVING AND THEY WON'T EVEN PAY FOR MY CAR TO BE TRANSPORTED FROM CENTRAL FLORIDA TO SOUTH FLORIDA. NISSAN CONSUMER'S AFFAIR DPT. SAID THEY WON'T COVER THOSE COSTS. THEY ARE OFFERING NO HELP TO HAVE SAFE CARS ON THE ROAD, MUCH LESS TO PROTECT DRIVERS LIVES. NISSAN CORP., RESPONDED "THEY CAN'T DICTATE WHAT DEALERSHIPS CAN OR NOT DO BECAUSE THEY ARE INDEPENDENTLY OWNED" WHEN I ASKED WHY THEY ARE NOT COLLABORATING WITH DEALERSHIPS TO PROVIDE MORE RENTALS TO COSTUMERS AFFECTED BY THE TAKATA RECALLS. I'VE BEEN DEALING WITH THIS SITUATION FOR WEEKS. I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032726October 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT WHILE STATIONARY AND DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED WITHOUT WARNING. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 155,815.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031840October 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GREENVILLE NISSAN, 991 GREENVILLE BLVD SW, GREENVILLE, NC 27834) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030816October 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030322September 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DICK SMITH NISSAN OF LEXINGTON (5536 SUNSET BLVD, LEXINGTON, SC 29072, 803-957-7760) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029935September 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 AND 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROBBINS NISSAN, 18711 US-59, HUMBLE, TX 77338) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-867-7669 AND PROVIDED CASE NUMBER: 28452502. THE MANUFACTURER STATED THAT THE PARTS FOR THE FRONT DRIVER'S SIDE AIR BAG WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018, AND THE CONTACT COULD USE A LOANER VEHICLE UNTIL THAT TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029946September 26, 2017
AIR BAGS
I BOUGHT THIS CAR OVER A YEAR FROM A DEALER ..I NOTICED WHEN AM DRIVING ON THE HIGHWAY . AIRBAG SIGN FLASHING . TURN OFF SOMETIMES ..I TOOK IT TO TWO NISSAN . THEY SAID IT COSTS A THOUSAND OVER DOLLARS ..FINALLY I TOOK IT TO SKOKIE AND FIX IT FOR A LITTLE LESS ..I GOT A LETTER YESTERDAY ..IMPORTANT SAFETY RECALL..I VE BEEN CALLING THE ALL DAY .18006477261.. NO ANSWER . SOMETIMES I STAYED ON HOLD FOR MORE THAN ONE HOUR ..PLEASE TELL ME WHAT DO I HAVE TO DO ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025294September 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACTED CALLED A LOCAL DEALER (BOMMARITO NISSAN HAZLEWOOD, 661 DUNN RD, HAZELWOOD, MO 63042, 877-306-3113) AND BOMMATITO NISSAN WEST (14747 MANCHESTER RD, BALLWIN MO, 63011) AND WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO SECURE A LOANER VEHICLE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH THEM DUE TO HIGH CALL VOLUME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025320September 25, 2017
AIR BAGS
TAKATA RECALL RECEIVED RECALL LETTER WHICH SAID PARTS WOULD BE AVAILABLE SPRING 2018 AND TO SEE OUR LOCAL NISSAN DEALER IF WE NEEDED LOANER VEHICLE. WENT TO SOMERSWORTH NISSAN AND THE SERVICE MANAGER SAID HE HAD NO LOANER VEHICLES AVAILABLE. HE TOLD US IF THERE WAS A PROBLEM THE AIRBAG MALFUNCTION LIGHT WOULD BE ON. IT DIDN'T SAY THAT IN THE RECALL LETTER. HE SAID THE ONLY THING HE COULD DO FOR US WOULD BE T LEAVE OUR CAR THERE AND WHEN HE GOT A CHANCE THEY WOULD LOOK AT IT TO SEE IF IT WOULD BE DANGEROUS TO DRIVE. I ASKED HIM IF THEY WOULD LOOK AT IT TODAY AND E SAID NO THEY DIDN'T HAVE TIME. WE HAVE TO GO TO WORK TOMORROW SO WE'LL BE DRIVING THE RECALLED CAR BECAUSE EVEN THOUGH WE DID EVERYTHING WE WERE TOLD TO DO IN THE RECALL LETTER WE COULDN'T GET ANY HELP. I'VE TRIED CONTACTING NISSAN NORTH AMERICA TO ASK THEM IF THE CAR IS SAFE TO DRIVE AND HAVE BEEN ON HOLD FOR OVER TWO HOURS. NO ONE IS ANSWERING THE PHONE THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025495September 25, 2017
AIR BAGS
TO WHOM IT MAY CONCERN: I RECENTLY CALLED MY NEAREST NISSAN DEALER AND ASKED THE REPRESENTATIVE IF I AM ABLE TO GET A LOANER CAR BECAUSE I NO LONGER FEEL SAFE DRIVING AFTER RECEIVING A SAFETY RECALL LETTER IN THE MAIL. HE RESPONDS BY SAYING YES JUST COME ON IN AND FILL OUT THE PAPER WORK FOR IT. SHORTLY AFTER HANGING UP I HEAD TO THE DEALER, I GET THERE AND LET THE SERVICE REPRESENTATIVE KNOW WHY I'M THERE. SOON AFTER HE SCHEDULED ME TO COME IN WHEN I HAVE MY INSURANCE TRANSFERRED OVER TO THE LOANER VEHICLE. COME TO FIND OUT THAT I NEEDED FULL COVERAGE TRANSFERRED TO THE LOANER VEHICLE WHICH I DON'T HAVE WITH MY CURRENT INSURANCE. HOWEVER, I STILL HAVE INSURANCE. I RECALL THE GUY SAYING TO ME THAT ONCE I GET THE LOANER VEHICLE, I CAN NO LONGER DRIVE MY NISSAN VERSA 2010 THAT HAS BEEN RECENTLY RECALLED. NOT ONLY ARE YOU GUYS RISKING MY LIFE BUT ALSO NOW MY INSURANCE ISN'T GOOD ENOUGH. FOR ONE, ITS ON NISSAN'S FAULT THAT MY CURRENT ISN'T SAFE FOR ME TO DRIVE AND NOW I HAVE TO PAY FOR NISSAN'S MISTAKE. WHEN WITH MY CURRENT VEHICLE MY CURRENT INSURANCE IS PERFECT SHOULD NOT HAVE TO SUFFER OR PAY OUT OF POCKET ANY MONEY AT ALL. THIS IS NISSAN'S PROBLEM AND THEY NEED TO FIX IT BECAUSE IF I DO GET INTO MY CAR AND LETS SAY I GET I GET INTO A CAR ACCIDENT I WILL SUE. MY SAFETY AND MY MONEY IS SOMETHING I TAKE VERY SERIOUSLY SO I NEED THIS ISSUE TO BE RESOLVED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025086September 22, 2017
AIR BAGS
I HAVE CONTACTED 3 DIFFERENT NISSAN DEALERS IN FRESNO, CLOVIS, MERCED AND NONE OF THEM NO ANYTHING ABOUT THE RECALL NOTICE I RECEIVED. WHAT'S MORE RIDICULOUS IS IT CANNOT BE FIXED UNTIL SPRING OF 2018! THIS IS A DEFECT WITH THE DRIVER SIDE AIRBAG THAT CAN CAUSE DEATH. I NEED TO BE IN A RENTAL CARE UNTIL THIS CAN BE FIXED. NOTICE RECEIVED IN MAIL 9/21/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025111September 22, 2017
AIR BAGS
AIR BAGS CAN EXPLODE DUE TO HUMIDITY AND FAULTY PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025112September 22, 2017
AIR BAGS
HELLO I JUST RECEIVED NHTSA RECALL 17V-449 FOR MY NISSAN VERSA HATCHBACK VIN [XXX]. I AM THE ORIGINAL OWNER. I HAVE PARKED THE VEHICLE AND IT WILL NOT BE MOVED UNTIL THE REPAIRS ARE MADE. HOWEVER NISSAN SAYS IT WILL TAKE 8 MONTHS UNTIL PARTS ARE AVAILABLE. YOU PEOPLE AT THE NHTSA ARE PART OF THE RECALL AND YOU ALLOW IS! THIS IS NOT ACCEPTABLE. HOW COULD YOU ALLOW A COMPANY 8 MONTHS TO CORRECT A DEADLY PROBLEM. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022097September 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2010 NISSAN VERSA. WHILE DRIVING AT HIGHWAY SPEEDS IN POOR WEATHER CONDITIONS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. NONE OF THE AIR BAGS DEPLOYED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD AND DECLARED THE VEHICLE DESTROYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER SENT AN INSPECTOR WHO INDICATED THAT THERE WAS NO SIGNIFICANT FAILURE. THERE WAS A RECALL FOR NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11021834September 6, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2010 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNKNOWN LOCATION. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED AN INVESTIGATION. THE CONTACT WAS UNAWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE FAILURE MILEAGE WAS 23,000. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/11/17 *BF ...UPDATED 10/11/17 *BF UPDATED04/02/18 *BF *CN *JS *JS *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11015439August 15, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED MY FIRST NOTICE NHTSA RECALL 16V349 EARLY IN 2017. IT WAS A PRELIMINARY LETTER TO ADVISE OF THE PROBLEM WITH THE DEFECTIVE AIRBAGS AND NISSAN WAS WAITING FOR PARTS TO FIX THE VEHICLES. THEN I GOT A SECOND LETTER AND IT INSTRUCTED ME TO CALL MY LOCAL NISSAN DEALER AND HAVE THE CAR SERVICED. I TOOK MY CAR IN TODAY, 8/15/17 AND AFTER WAITING FOR TWO HOURS, WAS TOLD THEY WOULD NOT SERVICE JUST THE PASSENGER AIRBAG AND THAT I HAVE TO WAIT UNTIL 2018 WHEN THEY GET THE OTHER PART. KNOWING THE DANGER HERE, I WANT TO HAVE THE PASSENGER AIRBAG FIXED IMMEDIATELY! IF SOMETHING TRAGIC WERE TO HAPPEN, NISSAN WOULD BE RESPONSIBLE AND LIABLE SINCE YOU PUT ME ON NOTICE AND THEN DON'T CORRECT THE PROBLEM. I WOULD LIKE TO BE CONTACTED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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