Nissan Versa Complaints (2009)

504 consumer complaints on file.

#10667940December 23, 2014
AIR BAGS
MY LIGHT CAME ON BLINKING REGARDING MY AIR BAGS. I TOOK THE VEHICLE TO THE NISSAN DEALERSHIP. THEY ADVISED ME THAT THE AIR BAGS WILL NOT DEPLOY DUE TO A SENSOR THAT HAS FAILED IN THE FRONT PASSENGER SIDE SEAT BOTTOM. I WAS FURTHER ADVISED THAT THEY CANNOT REPLACE JUST THE SENSOR, IT WILL BE $660 TO REPLACE THE WHOLE SEAT BOTTOM.I CONTACTED NISSAN CONSUMER AFFAIRS AS I BELIEVE THIS IS A BASIC SAFETY ISSUE AND THAT THEY SHOULD ASSIST WITH THE FIX. I HAVE NOT ABUSED THE SEAT, IT IS NOT DAMAGED OR TORN, IT HAS NOT BEEN IN AN ACCIDENT. THE ONLY REASON I HAVE NO WORKING AIRBAGS IS BECAUSE THE PART NISSAN PUT IN THE VEHICLE HAS FAILED. NISSAN HAS FAILED TO ASSIST ME AND I STILL DO NOT HAVE WORKING AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667845December 23, 2014
SUSPENSION
WHEN I PUT THE CAR IN DRIVE TO PULL OUT OF MY PARKING SPOT I HEARD A NOISE AND THE FRONT END DRIVER SIDE DROPPED. I HAD TO REPLACE THE COIL SPRING AND STRUT. THE STRUT WAS DAMAGED DUE TO THE COIL SPRING BREAKING. I HAD TO FIX BOTH SIDES AND GET FRONT END ALIGNMENT WHICH COST OVER $700.00. BASED ON WHAT I HAVE READ THIS IS A KNOW PROBLEM WITH THE NISSAN VERSAS AND THERE SHOULD HAVE BEEN A RECALL. I DRIVE ON A HIGHWAY IN BUMPER TO BUMPER TRAFFIC DAILY AND WAS LUCKY IT DID NOT HAPPEN THERE. THE NEXT PERSON MAY NOT BE SO LUCKY. NISSAN NEEDS TO DO SOMETHING ABOUT THIS BEFORE A SERIOUS ACCIDENT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667071December 18, 2014
SUSPENSION
I STARTED TO BACK OUT OF MY DRIVE WAY WHEN I HEARD A LOUD CLUCK SOUND. UPON CHECKING THE GROUND I FOUND PART OF THE PASSENGER SIDE SPRING LAYING ON THE GROUND. THERE IS NO RUST. THE PART JUST BROKE. THIS APPEARS TO BE A PROBLEM. I AM JUST GLAD THAT I WAS ON MY WAY DOWN THE HIGHWAY WHERE SOMEONE COULD HAVE DIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664615December 16, 2014
POWER TRAIN, AIR BAGS
PASSENGER SIDE AIRBAG LIGHT IS ON AND BLINKING ON DASHBOARD. NISSAN STATES THAT ENTIRE PASSENGER SEAT NEEDS TO BE REPLACED. COMPUTER WAS RESET TWICE AND LIGHT IS STILL BLINKING. THE VEHICLE WAS PURCHASED NEW AND HAS NEVER BEEN IN AN ACCIDENT. I AM AFRAID THIS MIGHT BE PART OF A EARLIER RECALL SINCE I CAN NOT DETERMINE IF MY PASSENGER SIDE AIRBAG IS A 2009 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663102December 9, 2014
SUSPENSION
WE WERE DRIVING ON THE GARDEN STATE PARKWAY DOING 65 MPH WHEN THE FRONT PASSENGER SIDE COIL SPRING BROKE AND PUNCTURED THE PASSENGER SIDE TIRE CAUSING A BLOWOUT. LUCKILY I WAS ABLE TO MANEUVER THE CAR ONTO THE SHOULDER WITHOUT CAUSING AN ACCIDENT, BUT THE OUTCOME COULD HAVE EASILY BEEN DIFFERENT. AT THE TIME I DIDN'T KNOW IT WAS THE COIL SPRING, I JUST THOUGHT I RAN OVER SOMETHING ON THE HIGHWAY. IT WASN'T UNTIL I GOT TO A SERVICE SHOP THAT I LEARNED THAT IT WAS THE COIL SPRING THAT CAUSED THE BLOWOUT. OPEN INSPECTION WE SAW THAT THE BOTTOM OF THE SPRING HAD JUST BROKEN CLEAN OFF. THERE WAS NO RUST ANY WHERE NEAR WHERE THE SPRING BROKE. I'VE DONE SOME RESEARCH ON THIS PROBLEM AND IT'S ENTIRELY TOO COMMON FOR CARS THAT HAVE UNDER 100K MILES AND ARE 5 YEARS OLD OR LESS. MY CAR HAD 68,432 MILES ON IT WHEN THE SPRING BROKE AND THIS IS SOMETHING THAT SHOULD NOT HAVE HAPPENED. OF THE 159 NHTSA COMPLAINTS FOR THE 2009 VERSA 58 OF THEM ARE FOR THE COIL SPRINGS BREAKING. THAT?S ALMOST 1/3 OF ALL THE COMPLAINTS AND THIS ISN'T JUST A PROBLEM FOR THE 2009 MODEL YEAR. BASED ON THE COMPLAINTS, THIS HAS APPARENTLY BEEN AN ONGOING PROBLEM WITH THE VERSA FROM WHEN IT WAS INTRODUCED TO THE 2011 MODEL YEAR. WHO KNOWS HOW MANY VEHICLES HAD THIS PROBLEM AND THE OWNERS NEVER BOTHERED TO FILE A COMPLAINT. I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS BECAUSE THERE SEEMS TO BE SOME SORT OF ENGINEERING DEFECT WITH THE COIL SPRINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662158December 4, 2014
SUSPENSION
2009 NISSAN VERSA HATCHBACK WITH 50825 MILES. FRONT PASSENGER SUSPENSION COIL (SPRING) BROKE OFF WHILE DRIVING. VERY LOUD CLANG/BANG SOUND. DIDN'T KNOW WHAT HAPPENED. STOPPED VEHICLE AND DID NOT SEE ANYTHING OBVIOUS. WHEN HOME IN GARAGE, UPON CLOSER INSPECTION, NOTICED THAT THE FRONT PASSENGER SIDE COIL HAD BROKEN OFF. IT APPEARED TO HAVE RUST ON IT. I READ NUMEROUS COMPLAINTS ONLINE REGARDING SAME ISSUE ONLINE. THIS IS APPEARS TO BE A DEFECTIVE PART AND A SAFETY CONCERN THAT SHOULD REQUIRE A RECALL. COST TO REPLACE BOTH FRONT COILS = $550. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660067November 21, 2014
SUSPENSION
I PURCHASED THIS CAR TO HAVE A SAFE VEHICLE FOR MY BABY TO RIDE IN AND AM INFURIATED THAT AFTER 5 MONTHS OF PURCHASING IT AND ONLY 72,000 MILES, THE FRONT PASSENGER SIDE SPRING SNAPPED CLEAN OFF. THERE IS NO SIGNS OF RUST AND AFTER READING NUMEROUS COMPLAINTS OF THE SAME PROBLEM FROM OTHER VERSA OWNERS, THIS CLEARLY IS A DEFECT IN THE PART. WHY HAS THERE NOT BEEN A RECALL ON THIS??? IT'S A MAJOR SAFETY HAZARD. IS IT REALLY GOING TO TAKE FOR SOMEONE TO GET INJURED OR KILLED BEFORE SOMETHING IS DONE ABOUT IT, OR IS THIS ISSUE JUST GOING TO BE IGNORED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659632November 20, 2014
SUSPENSION
MY CAR WAS BEING INSPECTED IN NOVEMBER 2013. THE FRONT DRIVER SIDE SPRING COIL WAS CRACKED AND HAD TO BE REPLACED. IN MARCH 2014 I WAS DRIVING SLOWLY AND HEARD A HORRIBLY BREAKING SOUND. I FOUND PART OF MY FRONT PASSENGER SIDE COIL SPRING ON THE GROUND. IT HAD BROKEN AND ALSO HAD TO BE REPLACED. ON THE PART THAT BROKE OFF FROM THE CAR; THERE WAS A CLEAR LINE. THE COIL WAS COATED WITH A PROTECTIVE ENAMEL LIKE COATING AND WAS PERFECTLY FINE. THERE WAS A LINE HOWEVER WHERE THERE WAS NO COATING ON THE COIL. THIS WAS COMPLETELY RUSTED THROUGH. IT IS CLEAR TO ME THAT THERE WAS A DEFECT IN MANUFACTURING OF THE COIL SPRINGS. THE COIL SPRINGS ARE NOT COATED PROPERLY AND ARE THEREFORE RUSTING WHERE THERE IS NO PROTECTIVE COAT AND BREAKING. THERE SHOULD BE AN INVESTIGATION AND RECALL. I HAD PURCHASED AN EXTENDED WARRANTY WHICH COVERED THESE REPAIRS SO FORTUNATELY I DID NOT LOSE ANY MONEY OR SUFFER ANY INJURIES DUE TO THIS NEGLIGENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653189November 6, 2014
SUSPENSION
WHEN PULLING OUT OF GARAGE HEARD LOUD BANG FROM RIGHT FRONT END. THOUGHT HAD RUN OVER SOMETHING IN GARAGE, BUT FOUND NOTHING AT THE TIME. DROVE SEVERAL HOURS ON HIGHWAY WITHOUT FURTHER INCIDENT UNTIL TURNED SHARP INTO DESTINATION DRIVEWAY AND HEARD A DEFINITE SUSPENSION "SPRING-LIKE" SOUND. DROVE AROUND THE BLOCK TURNING HARD, BUT SOUND DID NOT RECUR. SUBSEQUENTLY HEARD THE SAME SPRING SOUND INTERMITTENTLY, ESPECIALLY WHEN MAKING A HARD TURN. HAD PROBLEM EVALUATED BY NISSAN DEALER WHO SAID RIGHT FRONT COIL SPRING WAS BROKEN AND NEEDED REPLACED. SUBSEQUENTLY TOOK IN FOR ACTUAL REPAIR AND DEALER INSTEAD RECOMMENDED TO REPLACE BOTH FRONT COIL SPRINGS (BEST AS A PAIR), BOTH STRUTS (SINCE RIGHT ONE SEEPING SLIGHTLY), AND HAVE ALIGNED. TOTAL QUOTED COST ABOUT $750 FOR ALL REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652917November 5, 2014
STRUCTURE:BODY, AIR BAGS
I TURNED OUT OF A PARKING LOT. MERGED INTO LANE HEADED TOWERED CLEVELAND AVE. I RAN THE RED LIGHT AND HIT A CAR. I HIT IT HEAD ON GOING 40 AND THE AIR BAGS DID NOT DEPLOY. I WAS ALSO 16 WEEKS PREGNANT AND HAD TO BE TAKE TO THE HOSPITAL FOR FURTHER EVALUATION. THE FRONT ON MY CAR WAS DAMAGED SO BAD TO THE POINT WHERE THE WHOLE FRONT OF THE CAR FRAME WAS BENT. THE POLICE SAID THAT THE IMPACT AND HOW MUCH DAMAGE WAS DONE MY AIRBAGS SHOULD HAVE DEPLOYED. BUT THEY DID NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652918November 5, 2014
AIR BAGS
I RAN THE RED LIGHT AND HIT A CAR GOING 40 MPH. THE CAR MAINTENANCE SAID THE IMPACT OF THE CAR THE AIRBAGS SHOULD HAVE DEPLOYED. I WAS 16 WEEKS PREGNANT. THE FRAME OF THE FRONT OF MY THE CAR WAS TOTALLY BENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10650759October 28, 2014
SUSPENSION
WHILE DRIVING AT APPROXIMATELY 35 MPH, THE FRONT RIGHT STRUT SNAPPED. LESS THAN 30,000 MILES ON THE CAR. THERE WERE NO POTHOLES, DITCHES, OR ANYTHING THAT COULD HAVE CAUSED THIS BREAKAGE. THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT..UPDATED 11/03/14 *BF UPDATED 11/06/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649358October 23, 2014
AIR BAGS
VEHICLE HIT THE CORNER OF ANOTHER VEHICLE BACKING AT 25 MPH. VEHICLE FOLDED AROUND OTHER VEHICLE AS IF IT WAS A POLE, CAVING IN THE FRONT BUMPER, RADIATOR, CONDENSER AND FRAME. AIR BAGS DID NOT DEPLOY. SUFFERED WHIPLASH, CRACKED TEETH DESPITE WEARING SEAT BELT. CAR WAS IMMACULATELY MAINTAINED. CAR WAS DECLARED TOTALED AS REPAIRS WERE IN EXCESS OF $7500. BODY SHOP, ADJUSTER AND DEALER PERSONNEL ALL INDICATED AIR BAGS SHOULD HAVE DEPLOYED. PHOTOS AND ESTIMATE AVAILABLE FOR EXAMINATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10645072October 16, 2014
SUSPENSION
BACKING UP TO CHANGE PARKING SPOT AT WORK. HEARD A REALLY LOUD NOISE FRONT RIGHT. IT ENDED UP BEING THE COIL SPRING APPARENTLY. DIDN'T KNOW THAT IT WAS BECAUSE THE CAR DROVE OKAY AFTER THAT. BUT WHEN I TOOK IT IN FOR OIL CHANGE AND TIRE ROTATION, THAT'S WHEN IT WAS DISCOVERED IT WAS BROKEN. QUITE COSTLY TO REPLACE. THEN IN SEPTEMBER OF 2014, I WENT BACK IN FOR A NEW OIL CHANGE & TIRE ROTATION. WHEN MECHANIC WAS ROTATING TIRE, THE FRONT LEFT COIL SPRING JUST SNAPPED RIGHT IN FRONT OF HIS EYES. CAR STILL DRIVABLE, BUT IS COSTLY TO REPLACE. I HAVE A LIMITED INCOME. NOW, THIS SEEMS TO BE AN EXTREME PROBLEM WITH NISSAN VERSA. THIS NEEDS TO BE PUT IN AS A RECALL AND THEY SHOULD BE FOOTING THE BILL FOR THEIR ERRORS, NOT US , THE TRUSTING CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645075October 16, 2014
SUSPENSION
THIS IS SECOND INCIDENT IN WITHIN 3 MONTHS PERIOD. SEPTEMBER OF 2014, I WENT BACK IN FOR A NEW OIL CHANGE & TIRE ROTATION. WHEN MECHANIC WAS ROTATING TIRE, THE FRONT LEFT COIL SPRING JUST SNAPPED RIGHT IN FRONT OF HIS EYES. CAR STILL DRIVE-ABLE, BUT IS COSTLY TO REPLACE. I HAVE A LIMITED INCOME. NOW, THIS SEEMS TO BE AN EXTREME PROBLEM WITH NISSAN VERSA. THIS NEEDS TO BE PUT IN AS A RECALL AND THEY SHOULD BE FOOTING THE BILL FOR THEIR ERRORS, NOT US , THE TRUSTING CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640097September 30, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DEFROSTER BUTTON FAILED AND THE CONTACT WAS UNABLE TO SEE OUT THE REAR WINDOW. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR DEFROSTER BUTTON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630829September 4, 2014
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHEN APPLYING THE BRAKES AT A LOW SPEED THE VEHICLE ACCELERATED TO APPROXIMATELY HALF A THROTTLE FOR ABOUT 10 SECONDS, EVERYTHING WENT BACK TO NORMAL AFTER THIS INCIDENT. THIS HAPPENED 2 OTHER TIMES WITH THE SAME RESULTS. EACH INCIDENT WAS ABOUT A WEEK APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627046August 21, 2014
POWER TRAIN
OUT OF A CLEAR BLUE SKY, THE SHIFTER ON MY 2009 VERSA, WOULD NOT GO INTO PARK. IT WOULD ALSO SLIP OUT OF PARK AT THE SLIGHTEST PRESSURE & PROVACTION & INTO REVERSE. LUCKILY THERE WASN'T ANY PERSONS OR VEHICLES BEHIND ME WHEN THAT HAPPENED, BUT SCARY AS ALL GET OUT. IF YOU ASK ME THE RECENT RECALL OF 2011 & 2009 VERSA'S FOR "DEFECTIVE SHIFTER KNOBS OR SHIFTER ASSEMBLIES" SHOULD BE EXPANDED TO INCLUDE 2009 MODEL YEARS BASED ON MY EXPERIENCE. SINCE THIS HAPPENED I WAS TERRIBLY AFRAID TO USE THE VEHICLE (AND HAVE NOT) SINCE BY IT NOT GOING INTO PARK I ALSO COULD NOT LOCK/SECURE THE VEHICLE & FEARED SOMEONE MIGHT TAKE THE VEHICLE & UNKNOWINGLY CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626403August 19, 2014
SUSPENSION, WHEELS, STEERING
DURING THE MONTH OF MAY 2014 THE VERSA STARTED TO MAKE CLICKING NOISES AT THE FRONT OF THE CAR ESPECIALLY WHEN I APPLIED THE BRAKES. THE SOUNDS GOT WORSE AND THE CAR WAS NOT PERFORMING WELL. I TOOK IT TO THE SERVICE STATION IN MY NEIGHBOURHOOD AND THE PERSON WHO REPAIRED MY CAR HAD TO REPLACE THE 2 FRONT STRUT MOUNTS, 2 FRONT COIL SPRINGS AND ALIGN THE 4'WHEELS! THE CAR ONLY HAD 5420 MILES ON IT AT THAT TIME. NOW TODAY, I TOOK THE CAR BACK TO THE SERVICE PERSON AS THE CAR IS MAKING THE SAME CLICKING NOISES AND THE STEERING COLUMN IS MAKING NOISE WHEN I TURN IT TO THE RIGHT! I SENT AN EMAIL TO NISSAN TODAY TO INFORM THEM OF THESE PROBLEMS AND ALSO TO LET THEM KNOW THAT THE CAR WAS TAKEN IN AGAIN TODAY FOR MORE PROBLEMS THAT HAVE ARISEN! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626402August 19, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RATTLING NOISE UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE MUFFLER WELDING FRACTURED DUE TO ROAD SALT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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