Nissan Versa Complaints (2011)

269 consumer complaints on file.

#10607804July 2, 2014
VISIBILITY/WIPER, EXTERIOR LIGHTING
I PURCHASED MY 2011 NISSAN VERSA 1.8 BASE MODEL HB AT THE END OF 2010, ALMOST 1 YEAR LATER MY VEHICLE BEGAN GIVING ME PROBLEMS: THE HEADLIGHT BULBS WERE BURNING OUT AFTER USING THE HIGH BEAMS FOR A SHORT PERIOD OF TIME. I'VE CHANGED MY BULBS OVER 10 TIMES SINCE I'VE HAD MY VEHICLE. THE NEXT ISSUE I HAVE IS THE WINDSHIELD/REAR WINDOW SPRAY PUMP, IT SUDDENLY STOPPED WORKING SO I CHECKED TO SEE IF IT WAS LOW ON LIQUID IT WAS I REFILLED BUT IT STILL WOULD NOT WORK, SO I TOOK THE CAR IN AT VACAVILLE NISSAN TO SEE IF THEY CAN FIND ANY LEAKS. NO LEAKS WERE FOUND. SO WHERE IS THE LIQUID GOING? ALL IN ALL I ASKED IF MY CAR WAS ON RECALL, THEY SAID NO! I GO THROUGH LIGHT BULBS ALMOST EVERY MONTH, AND ITS BAD THAT I HAVE TO PULL OVER INTO A GAS STATION EVERY TIME MY WINDSHIELD GETS DIRTY, THIS IS NOT FAIR TO ME AS TO WHY THIS IS HAPPENING! I THEN, WENT BACK TO NISSAN TO SEE HOW MUCH IT WOULD COST TO NOT ONLY DIAGNOSE THE ISSUE WITH MY HEADLIGHTS BUT TO PAY FOR AND INSTALL A NEW SPRAY PUMP. DIAGNOSE $250...I DON'T HAVE THAT KIND OF MONEY!, NEW SPRAY PUMP + INSTALLATION LABOR =$4500, REALLY?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598713June 16, 2014
AIR BAGS
THE VERSA WAS AT A STOP LIGHT AND A DRUNK DRIVER CAME IN THE BACK AND SLAMMED INTO THE CAR. THE VERSA IS TOTALED AND THE DRIVER AND PASSENGER WERE BOTH HURT, NONE OF THE AIRBAGS DEPLOYED AND THERE WERE HEAD, NECK, BACK AND BROKEN WRIST FROM THIS ACCIDENT. WOULD LIKE TO KNOW WHY THE AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10597324June 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER BOTH SUSTAINED INJURIES AND WERE TRANSPORTED TO A HOSPITAL FOR MEDICAL ASSISTANCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10584244April 22, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584304April 22, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS
THE TIRE PRESSURE SENSOR CONTINUALLY LIGHTS UP CAUSING PANIC AND EXTREME INCONVENIENCE. WE NEVER KNOW IF THE TIRES ARE FLAT OR IF IT IS A MALFUNCTION. WE HAVE CHECKED ONLINE AND FOUND SEVERAL COMPLAINTS. WHEN WE TOOK IT TO THE DEALERSHIP WE WERE TOLD THAT WE WERE RESPONSIBLE FOR FIXING THE PROBLEM. HOW CAN THIS BE? THE MALFUNCTION IS ALMOST ALWAYS ON THE FREEWAY AND AT VERY DANGEROUS TIMES AND UNSAFE AREAS. THE DEALERSHIP WAS WELL AWARE OF THE PROBLEM, BUT HAD NO INTENTION OF HELPING US. THIS IS SOMETHING NISSAN KNOWS ABOUT, IT IS UNSAFE AND NEEDS TO BE FIXED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575624March 29, 2014
STEERING
I WAS DRIVING HOME AND THE STEERING WHEEL LOCKED UP. CAUAING ME TO HIT A PARKED CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10574788March 25, 2014
AIR BAGS
I WAS IN A CAR CRASH; I LOST CONTROL OF THE CAR AND IT VEERED OF THE ROAD, CRASHED INTO A GUARDRAIL,ROLLED SEVERAL TIMES. THE CAR EXPERIENCED FRONT IMPACT, SIDE IMPACT, REAR IMPACT, THE ROOF OF THE CAR CRUSH IN AND NOT ONE OF THE AIR BAGS DEPLOYED. I HAVE PICTURES AVAILABLE IF NEEDED. I FEEL THIS IS A HUGE SAFETY DEFECT AND I FEAR THAT EVEN THOUGH I WAS FORTUNATE TO NOT BE CATASTROPHICALLY INJURED THAT SOMEONE ELSE MAY NOT HAVE THE SAME FORTUNE IF THIS MATTER IS NOT INVESTIGATED AND RESOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10566491February 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK AND SUSTAINED A CONCUSSION. THE FRONT PASSENGER SUFFERED NECK AND BACK PAINS AND THE REAR DRIVER'S SIDE PASSENGER SUFFERED NECK PAINS. THE CONTACT WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT COLLISION CENTER HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MECHANIC DISCOVERED THAT THE DRIVER'S SIDE AIR BAG HAD ONLY PARTIALLY DEPLOYED DURING THE CRASH AND THE SEAT HAD TO BE REPLACED IN ORDER TO CORRECT THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10562485February 1, 2014
SUSPENSION
WHILE CAR WAS SITTING IN DRIVEWAY (GETTING WASHED), I HEARD LOUD POP AND FRONT END DROPPED A COUPLE OF INCHES. RIGHT FRONT COIL SPRING SPONTANEOUSLY BROKE. CAR HAS BEEN VERY GENTLY DRIVEN FOR 3 YEARS, 28,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554177November 30, 2013
TIRES
TIRE WARNING LIGHT FLASHES THEN GOES SOLID. INTERMITTENT. FILLING WITH AIR MAKES NO DIFFERENCE. REPLACED TIRE STEMS. REPLACED TIRE MONITORING IN RIGHT FRONT TIRE. WARNING LIGHT IS ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548574October 20, 2013
ELECTRICAL SYSTEM, SUSPENSION, POWER TRAIN
2011 NISSAN VERSA WAS TAKEN INTO THE DEALERSHIP FOR NOT SHIFTING OUT OF PARK. AT THE TIME, POWERTRAIN WARRANTY WAS NO LONGER IN EFFECT. DEALER ADVISED, THAT THE SHIFTER SOLENOID IS NOT FUNCTIONING AND NEEDS TO BE REPLACED. THE COST FOR THE SHIFTER SOLENOID IS APPROXIMATELY $600.00 DOLLARS. I CONDUCTED A RESEARCH AND DISCOVERED NISSAN HAS THIS PROBLEM WITH MOST OF THEIR VEHICLES AT LOW MILEAGE. NISSAN HAS NOT ISSUED A RECALL ON THE VEHICLE. IN ADDITION, THE SUSPENSION IS ALSO MAKING NOISES AND HAS BEEN DIAGNOSED BY AN AUTOMOTIVE TECHNICIAN, WHO HAS ADVISED THE STRUT NEEDS TO BE REPLACED. THE VEHICLE MAKES CLICKING NOISED WHEN TURNING TO THE RIGHT OR LEFT. THE COST FOR OEM STRUT IS APPROXIMATELY $ 200.00. I AM HAVING TO MANY ISSUES WITH THIS VEHICLE AND CONSIDERED TO TRADE IT IN IF NISSAN DOES NOT RECALL VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524678July 13, 2013
ENGINE, ELECTRICAL SYSTEM
THE SERVICE ENGINE LIGHT BEGAN TO GO ON AND OFF AS WELL AS A KNOCKING SOUND HAD DEVELOPED. WE HAD OUR SON, WHO HAD ATTENDED SCHOOL TO BECOME A MECHANIC, CHECKED IT LOOKING AT THE OIL LEVEL. THE OIL WAS ABOUT A QUART LOW AND HE ADVISED US TO TAKE IT TO CARMAX WHERE WE HAD PURCHASED THE CAR. AFTER TWO DIAGNOSTIC TESTS AND AN OIL CHANGE AT $140.00, MY HUSBAND WAS TOLD THAT IT NEEDED A NEW ENGINE. IT IS BURNING OIL AND IS BEING EMITTED OUT THE EXHAUST AND HAS EXCESSIVE ENGINE BLOW BY. WE HAVE BEEN ADVISED BY MAXCARE, CARMAX'S WARRANTY COMPANY, THAT IN ORDER TO PROPERLY DIAGNOSE THE PROBLEM AND DETERMINE IF IT IS COVERED BY WARRANTY WE HAVE TO PAY ANOTHER $400.00 TO HAVE THE ENGINE TORN DOWN WITH NO GUARANTEE REPAIRS WILL BE COVERED BY THE WARRANTY THE ANOTHER $400.00 TO PUT IT BACK TOGETHER IF IT IS NOT FIXED. ALSO, AT LEAST 3 TIMES WHEN THE SERVICE ENGINE LIGHT BEGAN TO TURN ON AND OFF THE VERSA STALLED WHILE IN HEAVY TRAFFIC. WE ALSO COMPLAINED TO CARMAX THAT THE CHECK TIRES INDICATOR LIGHT WOULD GO ON AND OFF CAUSING US TO CONSTANTLY STOP TO CHECK THE PRESSURE AND OFTEN IT WAS OK. CARMAX OFFERED TO RUN ANOTHER DIAGNOSTIC TEST FOR MORE MONEY TO TRY TO FIND OUT WHAT THE PROBLEM WAS. BOTH PROBLEMS COULD CAUSE SERIOUS DAMAGE IN THE FUTURE AND IT SEEMS THE ONLY WAY TO GET IT REPAIRED IS TO PAY OUT OF OUR POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521938June 26, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE MADE A KNOCKING NOISE WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520571June 18, 2013
ENGINE
MY HUSBAND PURCHASED THE NISSAN VERSA 4HB 2011 BRAND NEW. A FEW MONTHS BACK WHILE DRIVING ON THE TEXAS FREEWAYS 70 MPH...THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE SHUT DOWN AND I LOST POWER AND SPEED, THIS WAS FRIGHTENING AND VERY DANGEROUS....WE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THE THROTTLE BODY NEED TO BE REPLACED: PRICE, OVER $1000.00...OUR PERSONAL MECHANIC WAS ABLE TO DO THE JOB BUT UNFORTUNATELY IT WAS SHORT LIVED AND HAPPENED AGAIN. WE WENT TO ANOTHER DEALERSHIP AND WAS TOLD THE SAME THING ABOUT REPLACING THE THROTTLE BODY, WE EXPLAINED IT WAS REPLACED BUT NEEDED THE VEHICLE TO BE RECODED...THE GUY SAID THE PART WAS DEFECTIVE, SO WE TOOK IT BACK TO THE MECHANIC, AND HAD IT REPLACED, BUT IT HAPPENED AGAIN...SO WE WENT TO THE DEALERSHIP AGAIN AND WAS TOLD THEY WOULD RECODE THE MONITOR...WHICH WAS DONE...BUT HERE NOW IT HAPPENED AGAIN, PUTTING ME IN A DANGEROUS SITUATION ON TEXAS FREEWAYS....NOW SITTING IN MY GARAGE. I NEED HELP ADVICE ANYTHING THAT WOULD GIVE US A CLUE AS TO WHY SO MUCH TROUBLE WITH A VEHICLE BARLEY 2 YEARS OLD....I DO NOT WANT TO DIE ON TEXAS FREEWAYS.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513001May 21, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE, THE POWER LOCKS AND ELECTRICAL SYSTEM FAILED. THE CONTACT ALSO STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST AND THE BRAKES FAILED WITHOUT WARNING, CAUSING HER TO CRASH INTO A TELEPHONE POLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED HEAD TRAUMA AND BURNS TO THE HANDS. THE PASSENGER SUSTAINED BACK INJURIES, A HEMATOMA AND BRUISING TO THE LEFT LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,150. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10507449April 8, 2013
VISIBILITY/WIPER
THE DRIVER SIDE POWER WINDOW GOES DOWN EVERY TIME AS EXPECTED, BUT DOES NOT ALWAYS ROLL UP AS EXPECTED. SOMETIMES I HAVE TO WAIT SEVERAL MINUTES BEFORE THE SWITCH WILL DO ANYTHING AT ALL, SOMETIMES I ONLY HAVE TO WAIT A FEW SECONDS. THE AUTO-UP FUNCTION STOPS WORKING FREQUENTLY, AND THE MOTOR FOR THE POWER WINDOW HAS TO BE RESET FOR IT TO START FUNCTIONING PROPERLY AGAIN. THE DEALERSHIP'S FIX TO THE PROBLEM WAS TO SHOW ME HOW TO RESET THE MOTOR INSTEAD OF ACTUALLY FIXING THE WINDOW. IT'S ESPECIALLY PROBLEMATIC WHEN IT'S RAINING OUTSIDE AND THE WINDOW DECIDES IT'S NOT GOING TO ROLL UP, BUT IT DOES IT IN RAIN OR SHINE, SO I KNOW IT'S NOT A PROBLEM OF THE CONTROLS GETTING DRIPPED ON. I BOUGHT THE CAR PREOWNED WITH 40K MILES ON IT, SO I DON'T KNOW IF THIS HAS ALWAYS BEEN A PROBLEM, OR IF IT STARTED AFTER I PURCHASED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490246December 27, 2012
EXTERIOR LIGHTING
I WAS DRIVING 50 MPH AT NITE AND WANTED TO DIM MY BRIGHTS FOR ONCOMING TRAFFIC. I PULLED BACK ON THE STEM IN ORDER TO DO SO. AT THAT SAME TIME I LOST MY HEADLIGHTS COMPLETELY. I WAS SCARED TO DEATH BECAUSE IT WAS A DARK NIGHT AND ALL I COULD SEE WAS THE HEADLIGHTS OF THE ONCOMING CAR-- BUT NOT MY ORIENTATION TO THE ROAD. I IMMEDIATELY USED THE BREAK AND EASED THE CAR ONTO THE SHOULDER AND STOPPED. I FOUND THE HEADLIGHT KNOB TURNED TO THE OFF POSITION. I WAS CONFUSED BECAUSE I DID NOT BELIEVE THAT I HAD ROTATED IT MYSELF. THIS HAPPENED ON SEVERAL MORE OCCATIONS IN THE FIRST WEEKS AFTER PURCHASING THE CAR. EVENTUALLY I REALIZED THAT THE TURN-ON ROTATOR FOR THE HEADLIGHTS IS SO LOOSE, AND FREE-TURNING, THAT THE SIMPLE MOTION OF ACTIVATING OR DEACTIVATING THE BRIGHTS LOCATED ON THE SAME STEM AS THE HEADLIGHTS CAN CAUSE IT TO TURN THE LIGHTS OFF AS AN UNINTENDED CONSEQUENCE. MY HUSBAND AND DAUGHTER EXPERIENCED THE SAME THING SEVERAL TIMES EACH. THEY FELT AS PANICED AS I HAD BEEN WHEN IT HAPPENED TO THEM THE FIRST TIME. NOW WE KNOW THAT IF WE TOUCH THE HEADLIGHT STEM FOR ANY REASON THAT WE MUST BE PREPARED TO TURN THE HEADLIGHT ROTATOR BACK TO THE ON POSITION IMMEDIATELY. THIS IS DEFINITELY A SAFETY HAZZARD THAT COULD BE LIFE-THREATENING. WE ASKED THE DEALER WHO SOLD US THE CAR TO PLEASE SEE IF IT COULD BE FIXED. THEY SAID NOTHING COULD BE DONE. I WOULD NOT GIVE THIS CAR TO AN INEXPERIENCED LOVED ONE TO DRIVE AS THEY MAY PANIC AND CAUSE AN ACCIDENT OR INJURY TO THEMSELVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485006November 17, 2012
ENGINE, POWER TRAIN
I HAD TO ATTEMPT A SUDDEN BRAKE AND THE VEHICLE MADE A WEIRD NOISE. THE VEHICLE THEN STOPPED IN THE MIDDLE OF TRAFFIC AND STALLED. I CALLED AAA HAD IT TOWED TO TEMECULA CA TO THE NISSAN DEALERSHIP AND CHECKED. FOUND OUT THAT THE TRANSMISSION NEEDS TO BE REPLACED AND MY ENGINE. I HAVE A WARRANTY ON MY TRANSMISSION AND ITS COVERED. THE ENGINE IS NOT APPARENTLY. WHAT I DON'T UNDERSTAND IS WHY DIDN'T ANYONE TELL ME ABOUT THE RECALL, NOW THEY REFUSE TO FIX MY CAR OR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482545October 29, 2012
ELECTRICAL SYSTEM
MY CAR THAT I BOUGHT IN 2011 BRAND NEW HAS CUT OFF WHILE DRIVING EVERY OTHER MONTH . IT IS VERY RANDOM AND NO LIGHTS COME ON IN THE CAR. THE LAST TIME MY WIFE WAS DRIVING 35 MPH ON A HIGHWAY AND SHE HAD TO STOP IN THE MIDDLE OF TRAFFIC, PUT THE CAR IN PARK, AND START IT BACK AGAIN. I HAVE BROUGHT MY CAR TO THE NEAREST NISSAN DEALERSHIP, BUT THEY CAN NOT FIND ANYTHING WRONG. THEY HAVE DRIVEN IT OVER 140 MILES, SCANNED 4 TIMES FOR FAILURES IN WHICH NONE CAME UP. I COMPLAINED TO THE NISSAN CORPORATION AND THEY SAY ONLY WAIT UNTIL IT HAPPENS AGAIN AND BRING IT INTO THE DEALERSHIP. THIS HAS HAPPENED A TOTAL OF 6 TIMES WHILE DRIVING IN THE PAST YEAR. MY CAR HAS ALSO NOT CRANKED UP FOR A TOTAL 10 MINUTES AT A TIME. THIS HAS OCCURRED AT LEAST 15 TIMES IN THE PAST YEAR. I DO NOT FEEL SAFE DRIVING MY CAR. THEY LEAVE ME WITH NO OTHER OPTION THAN TO DRIVE IT AND WAIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482562October 29, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I CONTINUE HAVING CONCERNS WITH THIS CAR BECAUSE THE VEHICLE WILL BLOW OUT COLD AIR CONTINUOUSLY FOR ABOUT 45 MINUTES THEN IT WILL START BLOWING OUT WARM AIR. WHEN I TAKE IT TO THE DEALER TO BE REPAIRED THEY REPAIR SOMETHING OR CAN NOT SEEM TO FIND ANYTHING WRONG. THIS VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE DAY ONE OF PURCHASE FOR THE SAME THING AND THE CAR IS STILL NOT REPAIRED. THE NISSAN CORPORATION DOES NOT WANT TO CONSIDER IT A LEMON BUT I HAVE HAD THE CAR SINCE SEPTEMBER 2, 2011 BOUGHT IT WITH 15 MILES AND HAD TO TAKE IT TO THE DEALER ON SEPTEMBER 3, 2011. THE BRAKE ROTORS WERE NOT SET, THE GAS TANK WIRE BROKE WHEN FIRST PULLED. WHAT IS IT GOING TO TAKE FOR NISSAN TO REALIZE THERE IS SOMETHING IS WRONG WITH THIS VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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