Nissan Versa Complaints (2011)

269 consumer complaints on file.

#10721782May 27, 2015
SUSPENSION
I WAS DRIVING ON FLAT ROAD AND HEARD A LOUD BANG. I PULLED OVER AND SAW MY LEFT FRONT END HAD DIPPED DOWN. MY LEFT FRONT COIL SPRING CRACKED INTO TWO PIECES.I WAS NOT COVERED UNDER ANY WARRANTY. I BOUGHT MY CAR BRAND NEW. IN 2013 I HAD TO HAVE THE FRONT STRUT MOUNT BEARINGS REPLACED (UNDER WARRANTY). INSULATION TUBES WERE INSTALLED ON THE TOP AND BOTTOM OF THE COIL SPRINGS AT THAT TIME. HOW COULD I HAVE SO MANY SUSPENSION ISSUES WITH SUCH A YOUNG CAR? MY RESEARCH SHOWS COIL SPRINGS HAVE BEEN AN ISSUE FOR NISSAN VERSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721555May 26, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING AT 50 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 7/8/15*CN THE CONSUMER STATED THE TRANSMISSION GOES INTO FAIL SAFE MODE. THE ENGINE WOULD IDLE, BUT THERE WOULD NO POWER. UPDATED 08/11/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712760April 24, 2015
ENGINE
FIRST THE ENGINE OIL LIGHT DOES NOT WORK. THIS CAR BURNS OIL QUICKLY. DUE TO THIS I HAD BEEN RUNNING MY CAR WITH LOW OIL. WHICH RESULTED WITH A PISTON POPPING OUT AND IT IS REQUESTED I REPLACE MY ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711805April 20, 2015
SUSPENSION
PULLING OUT OF MY DRIVEWAY,HEARD A LOUD CLUNK FROM FRONT DRIVERS SIDE,GOT OUT AND CHECKED VEHICLE,THE DRIVERS SIDE SPRING WAS BROKEN. THANKFULLY THIS DIDN'T HAPPEN ON THE HIGHWAY AT A HIGHER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704658April 9, 2015
SUSPENSION
MY DAUGHTER PULLED OUT OF HER PARKING SPOT, TURNED INTO TRAFFIC AND SPED UP TO 30 MILES AN HOUR. SHE HEARD A LOAD NOISE AND AFTER MAYBE A 100' SMELLED SOMETHING BURNING. SHE PULLED OVER AND CALLED FOR A TOW TRUCK. THE CAR WAS DROPPED AT A NISSAN DEALERSHIP TO BE LOOKED AT. WE WERE CALLED A LITTLE LATTER THAT THE RIGHT FRONT COIL SPRING WAS BROKEN. I AM HAVING BOTH FRONT COIL SPRINGS REPLACED AS RECOMMENDED BY THE DEALERSHIP. THEY SAID THEY HAVE REPLACE COIL SPRINGS ON OTHER VERSA MODELS FOR PREMATURE BREAKING AND THAT WAS ONE OF THE REASONS THEY RECOMMENDED REPLACING BOTH. IF THIS HAPPENED AT HIGHER SPEEDS AND THE COILS WENT INTO THE TIRE IT COULD HAVE A CAUSE AN ACCIDENT. I LOOKED ONLINE AND THERE ARE MANY NISSAN VERSA MODELS WITH LOW MILEAGE WITH FAILED COIL SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703126April 1, 2015
SUSPENSION
WHILE DRIVING TO WORK I HAD A FLAT TIRE. A GARAGE FIXED IT. MY CAR WAS MAKING FUNNY NOISES AND BANGS WHEN I DROVE IT. I WENT TO A DIFFERENT GARAGE, THE MECHANIC WOULDN'T LET ME DRIVE IT OFF THE LOT AS IT WAS TOO DANGEROUS. HE FIXED THE CAR. THE PROBLEM WAS THAT THE FRONT END STRUTS AND SPRINGS BROKE IN HALF, THAT IS WHY I HAD THE FLAT IN THE FIRST PLACE. WHY WOULD A CAR THAT IS ONLY 5 YEARS OLD FALL APART LIKE THAT? AFTER THE TIRE WAS FIXED I DROVE THE CAR FOR ANOTHER MONTH IN THIS DAMAGED CONDITION, IT COULD HAVE BROKEN COMPLETELY WHILE I WAS IN IT. PLUS I JUST PAID 1060.00 TO FIX IT. HAS THIS HAPPENED TO OTHER NISSANS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694156March 13, 2015
SUSPENSION
NISSAN VERSA 2011 HATCHBACK SL. FRONT RIGHT(PASSENGER SIDE) COIL SPRING SNAPPED AND HIT AGAINST INNER FENDER. SPRING SNAPPED NEAR THE TOP OF THE COIL WHERE THE FIRST FULL DOWNWARD COIL COMES IN CONTACT WITH THE UPPERMOST END OF THE SPRING. I FIRST NOTICED A NOISE WHEN BACKING OUT OF THE DRIVEWAY ONTO THE STREET. OUR LOCAL NISSAN SERVICE DEPARTMENT SAID, "HAVEN'T HAD THAT PROBLEM", AND SUGGESTED I CONTACT NISSAN USA WHEN I INQUIRED ABOUT POSSIBLE COMPENSATION FOR THE DEFECT. I HAVE NOT RECEIVED AN ACKNOWLEDGMENT OR REPLY FROM NISSAN. THE LOCAL NISSAN DEALER COULDN'T TELL ME IF THEY HAD THE SPRINGS IN STOCK FOR THE REPAIR, BUT IN A WAY, WOULD I REALLY WANT THEM? I HAD TO PUT TWO, AFTERMARKET STRUT/SPRING ASSEMBLIES IN THE CAR TO GET IT BACK ON THE ROAD A.S.A.P. CRAZY FOR A CAR WITH 65K MILES ON ASPHALT ROADS. I FEEL FOR THE PEOPLE WHO HAVE HAD TIRES PUNCTURED BY THE BROKEN SPRINGS AND I TOO AM STILL CONCERNED ABOUT MY WIFE DRIVING THE CAR ON THE INTERSTATE, EVEN WITH THE DIFFERENT BRAND STRUTS/SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689723February 20, 2015
STEERING
I WAS DROPPING OFF SOMEONE, THE CAR WAS IDLING, AND ONCE IT WAS CLEAR TO DRIVE THE POWER STEERING WENT OUT AND IT WAS VERY HARD TO TURN THE STEERING WHEEL. I DROVE IT TO A SCHOOL THAT WAS A MILE AWAY, PARKED, AND THEN TURN IT OFF. I GAVE IT A COUPLE OF MINUTES AND THEN I TURNED IT ON AND THE STEERING WORKED FINE. SO FAR IT HAS NOT HAPPENED AGAIN. THIS CAR IS ALMOST 4 YEARS OLD AND ONLY HAS 30,000 MILES. WE ARE VERY SURPRISED, THOUGH I HAVE GONE ON SOME NISSAN WEBSITES AND SAW THAT THIS IS HAPPENING TO OTHER OWNERS. CURRENTLY THIS IS NOT UNDER RECALL, BUT ARE HOPING IT WILL BE. WE TOOK IT TO NISSAN THIS WEEKEND AND THEY TOLD US THE PART RUNS 600.00$, THE DIAGNOSTIC TEST IS 175.00$, AND THEN THE LABOR COST. WE WERE NOT EXPECTING TO HAVE SUCH AN EXPENSIVE PROBLEM WITH THE NEWEST CAR WE OWN. PLEASE LET ME KNOW IF I THERE IS ANYTHING FURTHER THAT I CAN DO. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676449January 19, 2015
ELECTRICAL SYSTEM
THIS MORNING, MY CAR WOULD NOT START. I USED A BATTERY CHARGER PACK, AND IT STARTED. HOWEVER, AFTER DRIVING 3 MILES TO THE LOCAL AUTO ZONE CAR STORE TO CONDUCT A FREE BATTERY AND ALTERNATOR TEST, THE CAR STALLED OUT. AFTER USING THE BATTERY PACK TO JUMP START IT AGAIN, THEIR BATTER/ALTERNATOR CHECK MACHINE CONCLUDED THAT IT WAS THE ALTERNATOR. IT IS 1/19/2015 AND THE CAR IS A MANUAL TRANSMISSION 2011 NISSAN VERSA WITH 33,000 MILES ON IT; THERE ARE NO MODIFICATIONS ON IT. I AM CONCERNED THAT THE ALTERNATOR HAS STOPPED WORKING AFTER ONLY 33,000 MILES WHEN THE AVERAGE LIFESPAN OF NISSAN FACTORY ALTERNATORS TEND TO LAST TO OVER 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670038January 5, 2015
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2011 NISSAN VERSA. WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE. PRIOR TO THE FAILURE, THE WINDSHIELD WIPERS ACTIVATED, THE INTERIOR AND EXTERIOR LIGHTING FLASHED, AND THE DOORS LOCKED AND UNLOCKED. THE VEHICLE CRASHED INTO A POLE. THE DRIVER SUFFERED FROM BRUISES TO THE UPPER CHEST AND BURNED HANDS DUE TO THE AIR BAG DEPLOYMENT. THE PASSENGER SUSTAINED BRUISES TO THE CHEST AND WAIST AREA. MEDICAL ATTENTION WAS RECEIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10661335November 30, 2014
SERVICE BRAKES
ON 11/29/2014 I WAS I WAS TRAVELING ON A STATE HWY AT 55 MILES PER HOUR AT A MILD DESCENT IN ELEVATION IN THE RAIN WHILE APPROACHING A RED TRAFFIC SIGNAL AND INTERSECTION APPROXIMATELY 1/4 MILE AHEAD. WHEN I APPLIED THE BRAKES TO SLOW DOWN THE PEDAL WENT FLAT TO THE FLOOR, I REAPPLIED AT LEAST FIVE TIMES OVER AND EXPERIENCED THE SAME RESPONSE. I THEN WENT TO APPLY THE EMERGENCY BRAKE AND REAPPLIED THE BRAKE PEDAL SIMULTANEOUSLY AND AT THAT TIME IT WAS SO OVERLY SENSITIVE THAT IT OVER-BROKE AND NEARLY CAUSED A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659245November 19, 2014
ELECTRICAL SYSTEM, ENGINE
DROVE CAR TO STORE, CAME BACK OUTSIDE AND CAR WOULD NOT START, ONLY A FEW INDICATOR LIGHTS CAME ON THE INSTRUMENT PANEL. JUMP STARTED THE CAR IT STARTED RIGHT AWAY, TURNED ON THE HEADLIGHTS AND CAR INSTANTLY STOPPED AND WOULD NOT RESTART. TOWED TO REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653893November 10, 2014
AIR BAGS
MY AIRBAG LIGHT HAS BEEN ON SINCE EARLIER THIS YEAR. I HAVE NEVER BEEN IN ANY ACCIDENTS. IT JUST CAME ON ONE DAY AND NEVER TURNED OFF. ITS MY PASSENGER FRONT SEAT. I'M WORRIED IF AND WHEN I ACTUALLY DO GET INTO A ACCIDENT GOD FORBID IT WON'T DEPLOY. I ASKED THE NISSAN DEALERSHIP ABOUT IT AND ALL THEY SAID I COULD DO WAS TO PAY $108 TO RUN A TEST TO SEE WHAT THE PROBLEM IS. I THINK THAT'S OUTRAGEOUS TO HAVE TO PAY $108 TO CHECK TO SEE IF THERE IS A POTENTIAL ISSUE. AND THEN WHAT IF ITS A MANUFACTURER ISSUE AM I GOING TO GET MY MONEY BACK AND CAR FIXED FOR FREE?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648953October 20, 2014
AIR BAGS
THE AIRBAG LIGHT CONTINUOUSLY BLINKS AND SAYS THAT IT IS TURNED OFF, I AM AFRAID THAT IF I AM IN AN ACCIDENT THE AIRBAGS WON"T DEPLOY AND MY LIFE IS IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631814September 9, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
2011 NISSAN VERSA CAR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE FROM A STOP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627749August 23, 2014
FUEL SYSTEM, GASOLINE
THE CAR BEGAN TO RUN VERY LOUDLY, FUEL CONSUMPTION WAS INCREASED, POWER OF VEHICLE DECREASED. THE FIRST MECHANIC STATED IT COULD HAVE BEEN THE CATALYTIC CONVERTER. AFTER RESEARCH I FOUND THAT MANY NISSAN VERSA OWNERS HAVE BEEN COMPLAINING ABOUT THE SAME SYMPTOMS AND THE TAILPIPE COULD HAVE A BREAK IN IT. I TOOK IT TO MIDAS AND IT WAS FOUND THAT THE MUFFLER WAS STAINLESS STEEL BUT THE WELD GOING FROM THE MUFFLER TO THE FLANGE/TAILPIPE WAS REGULAR STEEL WHICH CORRODES VERY EASILY CAUSING BREAKAGE. IF THIS HAD NOT BEEN FIXED IT IS POSSIBLE THAT THE MUFFLER COULD HAVE FALLEN OFF WHILE THE VEHICLE WAS BEING OPERATED, AS WELL AS MANY OTHER POSSIBLE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627754August 23, 2014
ENGINE
APPROXIMATELY 2 MONTHS AFTER I PURCHASED MY 2011 NISSAN VERSA I NOTICED A KNOCKING SOUND UNDER THE HOOD. IT ALMOST SOUNDED AS THOUGH THE CAR WAS LOW OF OIL BUT THIS WASN'T THE CASE. I TOOK IT TO THE NISSAN DEALERSHIP AND WAS TOLD THAT "THE VALVES OR VALVE SLEEVES WERE CUT TOO LONG DURING THE MACHINING PROCESS OF THE MOTOR AND THEY WERE TAPPING AGAINST THE BOTTOM OF THE MOTOR". HE EXPLAINED TO ME THAT THIS SHOULD NOT CAUSE ANY PROBLEMS, HOWEVER... AFTER READING SEVERAL OTHER STORIES OF WHAT SOUNDS LIKE THE SAME SYMPTOMS AND THEN HAVING TO HAVE THE MOTOR REPLACED I DECIDED TO WRITE THIS IN HOPES OF AN INVESTIGATION OF A POSSIBLE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616199July 25, 2014
AIR BAGS, SEATS
AFTER ARRIVING HOME WHILE TAKING GROCERIES OUT OF THE CAR MY GRANDSON CLOSED THE DOOR I DON'T BELIEVE IT WAS HARD (HE'S 4YRS OLD) THE AIRBAG DEPLOYED THIS IS A CAUSE FOR CONCERN IF A FOUR YEAR OLD CAN CAUSE AN AIRBAG DEPLOYMENT THERE IS OBVIOUSLY A PROBLEM WITH THE SENSOR WHEN I CALLED TO REPORT IT I FIND OUT THAT IM NOT THE ONLY ONE THAT THIS HAS HAPPENED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616070July 24, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT SHE WAS MADE AWARE BY AN INDEPENDENT MECHANIC DURING A ROUTINE MAINTENANCE THAT THE STRUT MOUNTS WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615648July 23, 2014
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE TURNING THE VEHICLE AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE NEAR THE STEERING COLUMN. THE NOISE WAS HEARD FOR SIX MONTHS. THE DEALER STATED THAT THE STRUT MOUNTS AND SPRING TUBS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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