Nissan · Model Report
Showing safety data for the 2021 model year only.
2021 Nissan Titan XD was being driven. I was listening to an audio book through android auto. I began to hear a noice I can best describe as a beep or squeal like you might hear from an electronic toy with a battery about to die. I thought the sound was coming from the center console and was trying to identify the source when I observed flames erupt behind the passenger door speaker grill. I exited the vehicle and opened the passenger side door where I patted the speaker grill and was able to extinguish the flame. I called 911. The call connected via bluetooth and I was able to hear the call through the other speakers. I pulled the door panel cover open and was able to observe the speaker was damaged. I reached in and pulled the connector out of the top of the speaker to hopefully ensure it would not reignite. The connector was not hot, melted or damaged.
Dealership signed off on NHTSA Recall 22V671 / Nissan Bulletin NTB22-085 in 2023 as 'reprogramming not needed.' The vehicle's transmission software is currently mismatched/corrupted, causing transmission fault codes. The manufacturer (Nissan Consumer Affairs) and the local dealer are refusing to honor the safety remedy and are attempting to charge a $240 diagnostic fee to investigate a failed recall campaign.
No injuries · No fire · No crash
Paint chipping and bubbling on roof
No injuries · No fire · No crash
Two different incidents involving the transmission. The first was going at a moderate speed, it’s a nine speed transmission. It shifted down into second gear, revving the engine horribly and throwing me forward somewhat. If this had happened at highway speeds it could have locked up the back wheels causing me to loose control of the vehicle. I have picture of the dash panel showing it shifted down to second gear. I’m not sure how to attach it here. I pulled over and put it in park, then went back to drive and it reset itself. When I took it to the dealership they said since it wasn’t actively doing it they could not help me. It was still under warranty at this point. The second incident was when I was at a stop sign on an uphill grade. The service transmission light came on and the vehicle started to roll backwards very fast. I hit the brake but had nowhere to go but forward. I had to accelerate quite a bit just to get it to barely move forward and get out of traffic. Luckily I was near my house. I returned home and having some automotive knowledge I disconnected the battery and it reset the computer and transmission. Once again it drove normal. Had this happened in heavy traffic at high speeds I could have been stranded on a busy freeway. Once again the dealership said if it wasn’t actively doing the problem they couldn’t help me. I have since read their is a lawsuit pending against Nissan for these very issues, telling me I’m not the only one having these problems. The second incident occurred just a few weeks after the 5 years warranty was out. The vehicle still only has 45,000 miles on it. Both these defects could cause injury to myself or others.
No injuries · No fire · No crash
I am filing this complaint due to persistent and repeated failures of the vehicle’s head unit infotainment system and rear backup camera, and mirror controls on my 2021 Nissan Titan. These failures have occurred multiple times despite repairs covered under an extended warranty. The issues severely impair vehicle safety and usability. The infotainment head unit screen is completely black and unresponsive. The rear backup camera fails to activate when the vehicle is shifted into reverse, eliminating a federally mandated safety feature. During the first failure, the mirror adjustment controls stopped functioning simultaneously with the infotainment failure. Steering wheel audio controls do not activate or change the issue. Although my phone shows as connected to CarPlay when plugged into the vehicle, no display or control function during the failure. These failures have recurred three times, the 2nd time immediately after the first repair. Despite replacing the head unit on the 2nd attempt, it is in for a third time. In total, the truck has been out of service for nearly a month due to these electrical issues. The problem points to a systemic electrical or communication fault affecting multiple vehicle systems. The loss of the backup camera constitutes a significant safety hazard. The vehicle is currently unusable in its full potential in this condition. Repairs have been conducted under an extended warranty with Zurich, including previous head unit replacements. The dealer has performed extensive diagnostics. Electrical grounds, wiring harnesses, and control modules are suspected to be involved. Despite these efforts, the issue persists, significantly impacting vehicle safety and operation. The inability to use the backup camera compromises safety while reversing. The loss of infotainment and steering wheel controls reduces driving convenience and distracts from safe operation. Extended repair downtime affects my ability to use the vehicle reliably. Please advise.
No injuries · No fire · No crash