Nissan Rogue Complaints (2023)

759 consumer complaints on file.

#11561174December 20, 2023
TIRES
DUNLOP GRANDTREK PT21 235/60/R18 TIRES WERE TAKEN OFF WITH 3MM OF TREAD LEFT AT THE TIME THE VEHICLE HAD 5K MILES ON IT, TIRES WERE ON FROM FACTORY. THE TIRES WOULD CAUSE THE VEHICLE TO FISHTAIL AND OR HYDROPLANE, A FEW TIMES WE ALMOST LOST CONTROL OF THE VEHICLE, THANK GOD WE HAD AND ANGEL WATCHING OVER US, AND WAS ABLE TO REGAIN CONTROL. WE PUT A WARRANTY CLAIM INTO DUNLOP FOR THE TIRES, THEY DENIED IT!!! MEANWHILE, I ORDERED A SET OF WINTER TIRES TO REPLACE THESE BALD TIRES, AS NEW YORK STATE WINTER SETS IN, I NEEDED TO BE SAFE! I HAVE A FRIEND THAT BOUGHT HER VEHICLE 3 DAYS AFTER ME AND HER TIRES ARE THE SAME WAY! TO THE POINT WHERE SHE TRADED! THE PROBLEM WAS IDENTIFIED AT A DEALERSHIP WHEN THE WINTER TIRES WERE PUT ON. THE COMPANY OF THE TIRES DIDNT ASK FOR PICTURES OR ANYTHING JUST DENIED THE CLAIM SAYING IT MUST BE A SUSPENSION ISSUE BUT PRIOR TO FINDING THE TIRES BEING BALD IT WAS AT A NISSAN DEALERSHIP TO DIAGNOSE THE ISSUE THEY FOUND EVERYTHING AS IT SHOULD BE, EXCEPT THE TIRES WERE LOW ON TREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560792December 18, 2023
ENGINE
I SMELL A GAS ODOR INSIDE OF MY CLOSE GARAGE AND INSIDE THE CABIN OF MY VEHICLE. I OBSERVED THIS SMELL TODAY. MY VEHICLE 5400 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560729December 18, 2023
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The contact owns a 2023 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle independently decelerated. The contact stated that there was traffic behind, and the vehicle decelerated to 10 MPH. The contact stated that drivers were honking their horns for her to speed up. The check engine warning light and a message stated, “Do Not Drive” was displayed. The vehicle was towed to the dealer where it was diagnosed with a failed EGR module. The contact was informed that the EGR module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,169.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560580December 17, 2023
ENGINE
As I was accelerating to merge onto the toll way from 45 mph to 70 mph, I switched to sports mode and reached almost 74 mph. At that point white smoke started coming from the exhaust and the engine started to severely knock. After a few minutes the check engine, oil and high temperature lights came on, on the dash. The vehicle indicated that I pull over and stopped driving. After towing into the dealership, I was told the engine and turbo system had to be changed. After 2 business days I was informed the engine is on back order and I have been on a loaner for a month as of this report. I escalated the issue to Nissan but I have not got any resolution yet. I drove the vehicle for around 12000 miles for since April this year. Glad it is still under warranty. I asked for a replacement vehicle but nissan said it is not an option and I will have to deal with the base model loaner which is not what I purchased(SV with all upgrades). Any assistance to resolve my situation would be greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560506December 17, 2023
FUEL/PROPULSION SYSTEM
Check light comes on. Vehicle unexpectedly looses engine power while driving. Very dangerous situation as you don’t have time to pull over. Vehicle restarts then it happens again. Nissan dealership has no fix for the problem and gave us the car back. The vehicle has been to the dealership twice already. This is urgent and very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560480December 16, 2023
ENGINE
I was stop at a light and I turned off the radio is here when I noticed my engine shut off. I had to place the vehicle on park to start the vehicle again, this has happen twice already. I am concerned with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560402December 16, 2023
ENGINE
Vehicle just turned 11,000 miles. As I was accelerating up a hill, the RPM’s were extremely high and then I heard an awful noise in the engine. The car immediately shut down and overheated. It was determined the turbo chip blew apart causing catastrophic damage to the engine. I ended up needing to hire a lemon law attorney and Nissan bought the vehicle back from me. Nissan refused to compensate me for any inconveniences I incurred during the time. I had to pay out of pocket for a tow truck to come get the vehicle off the road because I was stuck on a dangerous corner and the police officers said the car needed to be moved ASAP. I had a trip planned with the vehicle in 2 weeks and ended up having to buy plane tickets instead because the loaner vehicle I had to fight the dealership for said the loaner couldn’t leave New York State. It took me a week to fight the dealership to give me a loaner vehicle. Nissan corporate was terrible to deal with. When I went to turn the vehicle in for the buy back process, the dealership told me they are up to 4 vehicles with the same issue now. It’s the new engine in the 2023 Nissans. This needs to be looked into and Nissan needs to be held accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560315December 15, 2023
ENGINE
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the "Emissions Leak" message was displayed, and the contact heard an abnormal knocking sound coming from the engine compartment. The contact also stated that the failure occurred immediately after having the A/C module replaced by the dealer. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another dealer, who diagnosed a failure with unknown clamps within the engine compartment. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560252December 15, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Nissan Rogue. The contact stated that while operating the vehicle, the odor of fuel was present inside and outside the vehicle. Additionally, while operating the vehicle, the contact experienced burning eyes, headaches, and nausea due to the fuel odor. Medical treatment was not required. The vehicle was taken to local dealer who replaced the PVC hoses but the failure reoccurred. The contact also stated that the fuel odor was present in the engine oil. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 488.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559934December 13, 2023
FUEL/PROPULSION SYSTEM
When driving it has a fuel odor in the cab of the vehicle. Also when the vehicle is in the garage (inclosed space) the entire garage smells of fuel. I have had this to the Nissan Dealership and they claim they can't recreate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558715December 6, 2023
FUEL/PROPULSION SYSTEM
Raw fuel smell in vehicle cabin and garage where vehicle is kept. Fuel fumes have proved harmful to humans. I have an appointment with the Nissan dealer on 12/7/2023. Vehicle has no warning lights or messages, however fuel economy is not as high as indicated by manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558598December 5, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2023 Nissan Rogue. The contact stated that after parking the vehicle in the garage and later returning to the vehicle, the odor of fuel was present inside the garage. Also, while driving there was a mild odor of fuel present inside the vehicle. The message "Engine Oil, Service Required" was displayed even though the vehicle was recently purchased as a new vehicle. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558534December 5, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11558368December 4, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I bought my first brand new 2023 Nissan Rogue SV Oct 29th 2022. I noticed a weird acceleration at times. Nissan said nothing wrong. Then I believe in spring time.. maybe April that I started noticing my garage smell of gas, the inside of car smells like gas. Nissan fixes it and said part is on backorder but they were going to use a temporary fix that may or may not hold up. October 30 2023 I brought it back in to have same issued fixed. Week of Nov 27 2023 my garage smelt the worst it has ever smelt. Like gas was spilled all over. It was that strong. Inside of car smelt of gas. I had a headache all week. My son did for 3 days. Id come out of work and I could smell the gas before I even got to my vehicle that has been sitting outside all day. I called Burnsville Nissan and asked for another appt. Went today and said couldn't smell it but replaced tube (same as other 2 times) it's a known problem with 2021-23 Nissan Rogues. I see there are plenty of lawsuits and Nissan is well aware and has been aware of this issue. This issue will cause engine failure. It's unsafe. I have 2 young kids. I'm a single mom. What if my engine fails on a freeway out of nowhere with my kids. This is unacceptable for Nissan and needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558121December 2, 2023
ENGINE
Severe Oil dilution with gasoline and heavy gas smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558076December 2, 2023
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556089November 20, 2023
FUEL/PROPULSION SYSTEM
While on the road the check engine light came on. Immediately took said vehicle to the dealership to discover at under 6k miles and only 1 year old, the fuel pump had already gone bad. It was brought to my attention by an associate of said dealership that this has become a common occurrence, and they were surprised that a recall had not been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555593November 17, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
No component had failed. I feel me and my childrens safety is at risk because when I start my car each time I smell fuel. Most of the time it will eventually dissipate, but sometimes it takes a while. The issue has not been figured out. The vehicle has been inspected. My vehicle isn’t showing any warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555432November 16, 2023
ENGINE
At about 17900 miles on my 2023 Rogue I got a engine malfunction warning the vehicle speed was reduced to 10pm on the freeway. Luckily I was able to pull over immediately. I had it towed to the Nissan dealer. They informed me it was a foot pedal issue and said the car was fixed. I drove it home fine however the following day the vehicle engine started to smoke and there was smoke coming out of the exhaust. I had the vehicle towed to the dealership and it needs a new engine and turbo. They are trying not to assume responsibility saying lack of maintenance. I had the full service done literally 3 weeks before the incident. There seems to be several people dealing with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553248November 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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