Nissan Rogue Complaints (2023)

759 consumer complaints on file.

#11587077May 5, 2024
SERVICE BRAKES
Electronic parking system warning light is ON on four separate dates(12/29/2023, 03/20/2024, 03/28/2024, 04/17/2024). I have video recording as evidence that the warning light is ON. It is a safety risk because it is suppose to be an emergency brake. Took it to the delearship to be inspected multiple times and as of right now, there has been NO resolution. Even the engineer still can’t find a solution to fix it. The manufacturer has been informed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585879April 29, 2024
SEAT BELTS
Began a Dollar Rental Car rental on April 15th through April 25th. Around April 25th, I attempted to extend the rental. Error message on Dollar site said "... the location requires you to return the car to the renting location or to any corporately owned location on the agree to drop off date for technical inspection." Upon searching the vin - the car was under active recall, and the recall had not been remedied. I only found out because of the online web search on the NHTSA site. It appears the recall was issued Feb 28th, 2024, and then car was rented out prior to repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585097April 24, 2024
STRUCTURE:BODY
Panoramic moonroof exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584543April 22, 2024
ELECTRICAL SYSTEM, ENGINE
The vehicle had a no-start case. It wouldn't catch while turning over. It tried, it had sufficient battery and all operations were done properly like putting break pedal all the way down. Let car sit, opened the door, shut it and hit some other stuff and it started fine. Other people online seem to report similar cases where just leaving the vehicle makes it start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583535April 17, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581231April 4, 2024
TIRES
On [XXX], I bought a 2023 Nissan Rogue Platinum from Car Max, East Haven, CT with 15,500 miles on it, original tires. We noticed the Dunlap GrandTrek PT20 235/55R19 101V treads were warn for only 15,500 miles. Took the car on [XXX] to Town Fair Tire, Milford, CT to measure treads and they agreed that they were too warn for 15,500 miles. Their report showed remaining tread life FL-1, FR-1, RL-1, RR-1 and suggested I had one month left. I then took it to Paul Miller Nissan, Black Rock, CT [XXX] where their report showed "May require future attention" LF 5, RF 5, LR 4, RR 4 and said I WILL need tires before winter. Contacted Good Year claim number [XXX] and had the tires inspected by Jordan of Modern Tires, Shelton, CT who contacted Good Year after inspection. He got a response of tires not covered, too bad for you from Good Year. I'm [XXX] now because how can a 1 year old car with 15,500 miles need new tires? This is [XXX] (sorry) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581200April 4, 2024
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580387April 1, 2024
FUEL/PROPULSION SYSTEM, ENGINE
My vehicle cabin smells like gas after driving for approximately 20 to 30 minutes. I took it back to the dealership in January 10, 2024 where they changed hose assembly blow by PVC hose. This did not resolve the issue. The fuel smell is very strong inside the cab as will as standing outside the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579347March 25, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579127March 24, 2024
ENGINE
On March 13, 2023 I purchased a new Crown Nissan Rogue. For the most part, the car has performed well up until this year when I have had issues with the Engine Malfunction light coming on. Specifically, I get the message:” Engine Malfunction. Power reduced, Service now”. The car then goes into a slow decline of power and the speed reduces significantly at which point I will pull over to a safe spot and turn off the engine. Typically, after waiting a few minutes, I am able to start car without the engine coming on and will proceed home. This is the third such incident of this occurring this year (January, February and now March). I brought the vehicle in for service in February and noted this dilemma. The service personnel did address the issue but could not find anything that they could attribute it to. This latest episode occurred on March 22, 2024. Again, I pulled over and turned off the ignition and called service personnel. After letting the vehicle sit a while, I again was able to start it without the Malfunction light coming on and proceeded home until I can bring it in for service today. I am at the point that I am beginning to feel uncomfortable driving the vehicle because this is the third such time that this has occurred. God forbid that I am out on the highway when this happens. Spoke with service personnel and manager on 3/23/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579037March 23, 2024
ELECTRICAL SYSTEM, ENGINE
I have been driving on hwy and the nissan give me a message (engine reduce power) and it dosent let me accelerate more than 30 mph and if some cases just turns off i took it to the stealership and they told me that everything is right and that is that normal and now it has a vibration and i took it and they say its normal too now a have a piece of crap cmsuv that im paying to not even work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578201March 19, 2024
ENGINE, FUEL/PROPULSION SYSTEM
There is a noise on the engine the change the engine and turbo after that the noise continues they said I need tu put gas 93 unleaded I been putting that gas the car continues with the noise and now is shaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578019March 18, 2024
FUEL/PROPULSION SYSTEM
My car has a horrible gas oder, at first only noticed it in the garage but the more I drive it the more I can smell it. Cannot put windows down while driving or you just smell gas. If you run lots of errands in a day you can start to smell it as you approach your car in the parking lot. I have had it in to nissan twice and all they do is replace a hose. But it is not a fix in fact it doesn't help at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576193March 8, 2024
VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576044March 7, 2024
SEATS
The contact owns a 2023 Nissan Rogue. The contact stated after shifting into drive and driving at low speeds, the front driver’s side seat unintendedly reclined backwards. The vehicle was taken to the same dealer three times, where the computer programming was reset. Additionally, the dealer test drove the vehicle for approximately 400 miles but was unable to duplicate the failure. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,288.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575984March 7, 2024
ENGINE
On [XXX], on our 2023 Rogue with only 9100 miles on it suffered complete engine failure while driving the highway. The car had been operating for about 10 minutes, and we had just onboarded the freeway entrance and after about a mile at normal highway speeds, with no warning, the engine started making loud knocking sounds and there was a immediate loss of motive power. This occurred during heavy traffic and was a close call with drivers behind the car. If the car had been in the left most or middle lanes of the highway it is likely the car would have not made it off the middle of the highway and it likely could have caused a severe chain reaction accident, and it could have been life threatening as it was during rush hour with heavy rush traffic and lots of large trucks. Since we were still in the right most lane we were able to roll onto an exit ramp where the engine stopped all together because there was no more forward momentum. We were not even able to pull off the exit lane completely putting the occupants at risk. We had our 3 year old in the car and the incident was very traumatic as the risk of being rear-ended during and after the failure was significant. Attempt to restart the car resulted in the engine attempting to but failing to turn over. Road side assistance came in about 55 minutes, but we fortunately had family come and take the 3 year old to safety so no longer at risk. The car was towed to a Nissan dealership for service. The service department stated they opened the pan on the engine and large and small pieces of metal were in the pan and just fell out. They said the engine suffered a total failure. We do not feel safe in this car any longer even if they repair it. This is the exact issue being investigated, NHTSA Action Number [XXX]: - Complete loss of motive power due to engine failure. Nissan knows about it yet they have not made the effort to recall the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575308March 4, 2024
ENGINE, UNKNOWN OR OTHER
The 2023 Nissan Rogue we have as a lease with 9,000 miles on it. 10 minutes after driving it and going on the highway with in 1 minutes the engine abruptly started knocking and stuttering and immediate loss of motive power. Fortunately the car was in the left most lane and an exist was able to enter the exit ramp but the vehicle started sputtering and stalled and would not restart. Restart attempts resulted in engine stuttering and it the engine shutting off. We think this is the exact symptoms as described in PE23023 with these Nissan engine failures. Reporting since this should be recalled for safty and because we had a 3 year old child in the card and we fear that this could have caused risk of death by loss of motive power on the highway and if the car was in the fast or middle lanes could have resulted very high risk situation of a car with no power stuck on the highway in rush hour. I'm thankful my family is OK but this failure was a close call that could have caused a chain of accidents on the highway with possible loss of life. There were no warning indications displayed by the before the incident occurred, it was extremely sudden. After car stalled attempts to restart showed maintenance required and what appear to have been several unclear messages. battery charge was checked by tow truck and attempts to start with assisted power from additional battery made no change, the engine could not remain running it turned over and quickly sputtered and stalled and failed. The car is now at the dealership being looked at but we wanted to report this due to the severity of the issue and how it occurred, especially after reading that Nissan is aware of this particular issue as described in PE23023. I would recommend a recall as this is not a safe vehicle. Out family will no longer use this car ever again for our safety and the safety of our young child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574677February 29, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Purchased a 2023 Nissan Rogue in May 2023 with less than 10 miles on it. Shortly after purchase myself and my family noticed the smell of gas fumes in the cabin, which I initially ignored. I took the car back to the dealership in August 2023 at 4,700 miles due to the noxious fumes/smell. The car’s PCV valve was replaced for the first time. I again took the vehicle into the dealership in December 2023 at 12,900 miles due to the extremely strong smell of gas fumes coming into the cabin but also radiating throughout my entire garage. These fumes burn my eyes, throat, make me nauseous, and cause headaches. My heated garage has an open flame heater and I became worried that the potentially uncombusted gas products leaking into the air could cause an explosion or fire. The dealership replaced my PCV hose a second time, but this did not solve the issue. I returned to dealership in February 2024 at 15,000 miles for persistent gas fumes in the cabin and radiating throughout my garage. There was nothing wrong with my PCV hose and the PCV hoses were on “back order”. Nothing was done to my car other than “wash off the engine bay to try to get rid of the smell”. Nissan was unable to resolve the issue or produce any viable solutions, they returned my car to me the next day and after driving it home from work and parking it in my garage, the noxious gas/odor was still strongly present and I was told by family that my clothes smell like gasoline/oil fumes. I am afraid for my health and safety while driving this vehicle. I do not feel that Nissan has adequately addressed this issue and continues to ignore it without producing viable solutions. It appears to me that there is likely a defect in the engineering/manufacturing of this vehicle and intrinsic faults within the engine and its components. I believe that if action is not taken by Nissan or governmental regulatory bodies, consumers will experience serious health and safety consequences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573802February 24, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573443February 22, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Nissan Rouge. The contact stated that while the vehicle was parked, the rear windshield exploded. The vehicle was driven to the residence. The vehicle was diagnosed by a Safelite Auto Glass technician, who observed two holes in the windshield where the defroster connections were on the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue