Nissan Rogue Complaints (2013)

610 consumer complaints on file.

#10714327May 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE THE DRIVER WAS AT A STOP SIGN ATTEMPTING TO TURN LEFT, THE CONTACT NOTICED ANOTHER VEHICLE COMING TOWARDS HER. AS A RESULT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO THE REAR DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10714517May 4, 2015
POWER TRAIN
TRAVELING FROM NY TO PA 2 HR TRIP 112MILES 287S TO I78W ALL HIGHWAY SPEED LIMIT 65MPH TRAVEL 70MPH TOWARD THE END OF THE TRIP LOST ALL POWER PEDAL TO FLOOR TRANSMISSION WHINING HAD TO PULL OVER FROM THE LEFT LANE OVER TO THE RIGHT LANE SHOULDER WITH OUT HAVING AN ACCIDENT, WENT TO CHECK THE TRANSMISSION FLUID AND NOTICED WHITE SMOKE COMING FORM THE DIP STICK FLUID SEEM TO BE OK, LET IT COOL DOWN FOR ABOUT 15MIN STARTED THE VEHICLE AND IT RAN LIKE NOTHING HAPPENED GOT TO MY DESTINATION WEIRD COMING HAD NO PROBLEM, SO I TOOK IT TO THE DEALER ON SEPT. 6, 2014 AND THEY FOUND THE NOISE COMING FROM THE TRANSMISSION AS WELL AS AN ABS CODE IN THE SYSTEM C1106 CLEARED THE CODE ROAD TESTED THE VEHICLE SAID VEHICLE WAS NORMAL, OTHER PROBLEMS FOUND WERE MID EXHAUST CAT REPLACED AND REAR DIFFERENTIAL COUPLER REPLACED, THIS IS PART 1 OF 3. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714534May 4, 2015
POWER TRAIN
7 MONTH'S LATER AGAIN TRAVELING FROM NY TO PA 2 HR TRIP 112MILES 287S TO I78W ALL HIGHWAY SPEED LIMIT 65MPH TRAVEL 70MPH TOWARD THE END OF THE TRIP LOST ALL POWER PEDAL TO FLOOR TRANSMISSION WHINING THIS TIME I PULLED OVER FROM THE RIGHT LANE TO THE SHOULDER WENT TO CHECK THE TRANSMISSION FLUID AND NOTICED WHITE SMOKE AGAIN COMING FORM THE DIP STICK FLUID SEEM TO BE OK, LET IT COOL DOWN FOR ABOUT 15MIN OR SO STARTED THE VEHICLE AND IT RAN LIKE NOTHING HAPPENED GOT TO MY DESTINATION AGAIN COMING HOME HAD NO PROBLEM, I AM UNABLE TO TRUST THIS VEHICLE ON LONG TRIPS, SO I TOOK IT TO THE DEALER AGAIN ON APRIL. 21, 2015 AND THEY COULD NOT DUPLICATE THE PROBLEM, THEY TOLD ME THAT THE TRANSMISSION IS OVER HEATING AT SOME POINT AND GOING INTO WHAT THEY CALL 'FAIL SAFE MODE" VERY DANGEROUS IF YOU ARE DRIVING AT HIGH SPEEDS, BUT COULD NOT HELP ME UNLESS THERE WAS A CODE IN THE SYSTEM OR THEY COULD DUPLICATE THE PROBLEM, I TOLD THEM I WILL BE CALLING "NISSAN CONSUMER AFFAIRS" REF # 18608068 ABOUT THE TRANSMISSION COOLING PROBLEM, RECEIVED A CALL FROM NISSAN ON MONDAY APRIL 27, 2015 TOLD HER MY PROBLEM AND SHE SUGGESTED I BRING IT TO A DIFFERENT DEALER FOR A SECOND OPINION FOR WHICH I HAVE DONE ON APRIL 30, 2015 MLG AT 45,963 AND THEY COULD NOT DUPLICATE THE PROBLEM AS WELL SO I AM BACK TO SQUARE ONE AND I AM WAITING TO HERE BACK FROM "NISSAN CONSUMER AFFAIRS" THIS IS PART 2 OF 3... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714544May 4, 2015
POWER TRAIN
WHILE WAITING TO HERE BACK FROM "NISSAN CONSUMER AFFAIRS" ABOUT THE TRANSMISSION OVER HEATING AND GOING INTO FAIL SAFE MODE" AFTER PICKING IT UP FROM THE DEALER ON MAY 1, 2015, I AM NOT GOING TO SIT BACK AND NOT DRIVE MY VEHICLE UNTIL I AM TOLD SO AND IF AN ACCIDENT OCCURS WELL SO BE THAT'S WHY WE HAVE INSURANCE JUST HOPEFULLY NO ONE GETS KILLED, SO ON SAT MAY 2, 2015 I DECIDED TO HEAD TO PHILLY 2HRS 20MIN TRIP 139MILES I95 SOUTH JUST BEFORE ENTERING PHILLY I DECIDED TO PULL OFF THE HWY BECAUSE I FELT THE CAR LOSING POWER AS I EXITED THE HWY I SAW A MCDONALD'S AND JUST MADE IT INTO THE PARKING LOT ONCE I STOPPED I TRIED ALL GEARS PEDDLE TO THE FLOOR IT MOVED LIKE A TURTLE IN ALL GEARS, WENT TO GET A BIT TO EAT LET IT SIT STARTED THE CAR IT WAS LIKE THE PROBLEM NEVER EXISTED AT THAT MOMENT I CALLED "NISSAN CONSUMER AFFAIRS" AND LEFT MESSAGE AS TO WHAT HAPPENED AT THAT MOMENT AND THEN HEADED TO MY DESTINATION ON THE WAY BACK HOME NOT A PROBLEM, ON MONDAY MAY 4, 2015 STILL WAITING TO HERE BACK FROM "NISSAN CONSUMER AFFAIRS" I DECIDED TO CALL THE SERVICE MANAGER AT THE LAST NISSAN DEALER AND EXPLAIN THE SITUATION AND HE TOLD ME THAT THERE IS A SERVICE BULLETIN TSB # NTB12-057 IF THE CVT TRANSMISSION FLUID TEMP. RISES ABOVE A CERTAIN THRESHOLD THE CVT GOES INTO "FAIL SAFE MODE" CAUSING ENGINE PERFORMANCE TO BE REDUCED "VERY NICE" NOW HERE'S THE FUN PART IT ONLY APPLIES FROM 2008-2011 ROGUES SO IF THIS THE PROBLEM THEY NEED TO EXTEND IT TO FURTHER YEARS AND MAYBE THAT WHY NONE OF THE TECHNICIAN CONSIDERED THAT TSB SO I HAD TO HERE IT FROM THE SERVICE MANAGER, SO I WILL BE APPLYING THAT SERVICE BULLETIN TSB # NTB12-057 AT MY FRIENDS SHOP ON TUES MAY 5, 2015 TO SEE IF THIS SHOULD SOLVE THE OVER HEATING PROBLEM AND I ALSO HOPE FROM ALL OF THE OVER HEATING IT HASN'T DAMAGED THE CVT TRANSMISSION INTERNALLY THIS IS PART 3 OF 3... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705177April 12, 2015
ENGINE
SUMMARY: I BOUGHT MY CAR NEW IN APRIL ,2014 AND AFTER A WHILE I NOTICED THAT IT WAS MAKING A WEIRD NOISE WHEN GOING AT HIGH SPEED.VERY SCARY SOUND COMES FROM RIGHT SIDE YOU CAN AND CANNOT FIND WE CANNOT DUPLICATE THE SOUND VERY SCARY TO DRIVE IS AT HIGHWAY SPEEDS MY CAR WAS BRAND NEW UNDER 25 MILES WHEN I BOUGHT IT IS THIS A LEMON SCARY SOUNDS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703816April 5, 2015
ELECTRICAL SYSTEM
RECALL 15V-032. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703319April 2, 2015
STRUCTURE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE DRIVING AT NIGHT, THE LIGHTING ON THE INSTRUMENT PANEL SPONTANEOUSLY PRODUCED A BLINDING FLASH OF ILLUMINATION. THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 5/19/15*CN THE CONSUMER STATED THE DEALER ADVISED THEY WOULD HAVE TO WITNESS THE CONDITION IN ORDER TO MAKE A DIAGNOSIS. THE CONSUMER SAW MOISTURE ON THE DRIVER'S SIDE FLOOR BOARD AFTER IT WAS LEFT OUTSIDE DURING RAIN. UPDATED 11/19/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703423April 2, 2015
VEHICLE SPEED CONTROL
I BOUGHT MY CAR NEW IN MAY,2013 AND AFTER A WHILE I NOTICED THAT IT WAS MAKING A WEIRD NOISE WHEN GOING AT HIGH SPEED. I TOLD THE DEALERSHIP ABOUT IT AT EVERY SERVICE, AND THEY SAID IT WAS NOTHING, OR THEY COULD NOT DUPLICATE IT. IN FEB 2015 I TOOK IT AGAIN AND ASKED THEM TO ADDRESS IT SERIOUSLY, THEY CLAIMED THEY CAN'T DUPLICATE IT BUT THAT THE TRANSMISSION FLUID WAS OVER FULL AND THEY FIXED THAT. THEY ALSO SAID THERE WERE SOME TUBES CRACKED AND THEY REPLACED THEM... NOW MY CAR MAKES THE NOISE A LOT MORE, IT IS NOT ALL THE TIME BUT WHEN IT DOES IT IS LOUD AND SCARY. I CONTACTED NISSAN USA AND IT HAS BEEN HARD COMMUNICATING WITH THEM AND I THINK MY CAR IS UNSAFE AND MIGHT BE A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695188March 18, 2015
STRUCTURE
NHTSA RECALL 15V-032:A MIXTURE OF SNOW/WATER AND CARRIED ONTO THE DRIVER SIDE FLOOR AREA CAN SEEP INTO THE CARPET NEAR THE HARNESS CONNECTOR AREA AND EVENTUALLY CAUSE AN ELECTRIC SHORT TO OCCUR. THIS MAY LEAD TO CONNECTOR DAMAGE, POSSIBLY CAUSING A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694515March 16, 2015
ELECTRICAL SYSTEM
RECEIVED A RECALL NOTICE WITH LESS THAN 10000 MILES FOR KICK PANEL WIRING HARNESS CONNECTOR THAT CAN CAUSE AN ELECTRICAL SHORT TO OCCUR AND FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693833March 12, 2015
ELECTRICAL SYSTEM
RECALL FOR A MIXTURE OF SNOW/WATER AND SALT CAN CAUSE AN ELECTRIC SHORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693395March 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE DRIVING AT 70 MPH, THE CONTACT NOTICED AN ANTIFREEZE ODOR COMING FROM THE AIR VENTS OF THE VEHICLE AS WELL AS EMITTING FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677004January 21, 2015
ENGINE AND ENGINE COOLING
MY 2013 NISSAN ROGUE MAKES A LOUD HOWLING NOISE AT SPEEDS OVER 65 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676174January 17, 2015
AIR BAGS
ON APRIL 24, 2014, I WAS A VICTIM IN COLLISION WHEREFORE THE FRONTAL AND BACK AIR BAGS FAILED TO DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660736November 24, 2014
FUEL/PROPULSION SYSTEM
THE DATE AND SPEED ENTERED ARE AVERAGES, BECAUSE OF MULTIPLE EVENTS AT VARIOUS TIMES AND CIRCUMSTANCES. I SELDOM KNOW HOW MUCH GAS I HAVE BECAUSE THE GAUGE GOES UP AND DOWN WITHOUT EXPLANATION. SINCE I DON'T DRIVE A LOT I CAN JUST KEEP TRACK OF THE AMOUNT I PUT IN THE TANK AND FILL UP WHEN I THINK I SHOULD. TODAY AS AN EXAMPLE, MY GAUGE SHOWED 1/2 TANK. I SAT IN A PARKING LOT WITH THE ENGINE RUNNING WHILE WAITING FOR A FRIEND TO FINISH AN ERRAND. DURING THAT 10 MINUTES, THE GAS GAUGE WENT UP BY ABOUT 1/8 OF A TANK. THIS WAS SITTING ON LEVEL GROUND IN A PLAZA PARKING LOT, SO NO SLANT TO THE TANK TO GIVE A FALSE READING. SO FAR I HAVE HAD NO SERIOUS ISSUES, BUT DUE TO THE FACT THAT I AM ON OXYGEN, I COULD BE IN SERIOUS TROUBLE IF I HAD TO WAIT A LONG TIME FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658719November 17, 2014
FUEL/PROPULSION SYSTEM
THE FUEL GUAGE IS JUMPING AROUND. I HAVE READ DOZENS AND DOZENS OF ISSUES WITH THIS SAME THING WITHOUT ANY REAL RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649061October 21, 2014
ELECTRICAL SYSTEM, STEERING
1ST ELECTRICAL PROBLEM STARTED WHILE DRIVING ON HIGHWAY WHEN ON VACATION AUGUST 2014. NAVIGATIONAL SYSTEM AND RADIO WOULD NOT WORK. STEERING WHEEL IF SHARP TURN MADE A LOUD NOISE. HAPPENED FOR 1 DAY AND THEN EVERTHING WORKED AGAIN. 9/24/14 MY NISSAN ROGUE 2013 WAS NOW COMPLETELY DEAD AND HAD TO MANUALLY UNLOCK DOOR. CALLED AAA WHO JUMP STARTED VEHICLE AND STATED REPLACING BATTERY WOULD NOT SOLVE PROBLEM. THE AAA MECHANIC STATED THERE WAS AN ELECTRICAL PROBLEM....SOMETHING CONTINUED TO DRAIN THE BATTERY EVEN AFTER THE JUMP START. BROUGHT TO COASTAL NISSAN WHERE I WAS TOLD THE VEHICLE TESTED FINE AND DID NOT HAVE AN ELECTRICAL PROBLEM. NEVER WAS I INFORMED THERE ARE COMPLAINTS FROM OTHER OWNERS OF INTERMITTENT ELECTRICAL PROBLEMS AND THE ROGUE NOT STARTING. MY VEHICLE IS ALMOST AT THE END OF ITS WARRANTY. 10/21/14 COMING OUT OF THE GARAGE LATE LAST NIGHT WHEN MAKING SHARP TURNS THE STEERING WHEEL MAKE LOUD NOISES. WHEN I ARRIVED HOME THE DRIVER'S SIDE WINDOW WOULD NOT GO UP. THIS MORNING THE VEHICLE MADE A CLICKING NOISE BUT THE ENGINE WOULD NOT START. THE DRIVERS' SIDE WINDOW WILL NOT GO UP OR DOWN ALTHOUGH THE LIGHTS AND OTHER WINDOWS WORK. DECLINED AAA JUMPSTART SINCE THIS HAS BEEN INTERMITTENT AND I NEEDED COASTAL NISSAN TO NOT BE ABLE TO DENY ANY PROBLEM. AFTER CHECKING ON LINE IT APPEARS MANY OTHER NISSAN OWNERS ARE HAVING SIMILAR PROBLEMS. IT IS VERY IMPORTANT TO HAVE AN AGENCY LIKE YOUR'S TO ENSURE OTHERS ARE AWARE OF SAFETY ISSUES AND DEFECTS IN VEHICLES. I ALSO CONTACTED THE CONSUMER AFFAIRS AT NISSAN PER THE EMAILS I SAW FROM OTHER OWNERS. IF ANYONE ELSE HAS THIS INTERMITTENT ELECTRICAL PROBLEM JUST HAVE VEHICLE TOWED SO NISSAN CANNOT DENY A PROBLEM OR FAIL TO ADDRESS AND FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644946October 15, 2014
ELECTRICAL SYSTEM, AIR BAGS
I WAS TRAVELING ON A BLACKTOP ROAD WITH A VEHICLE IN FRONT OF MY VEHICLE ABOUT 4 CAR LENGTHS AHEAD. I HAD TO SUDDENLY STOP TO AVOID A DEER ON MY RIGHT SIDE. I HIT THE CAR IN FRONT OF ME WHICH WAS TURNING LEFT BUT HAD NO BLINKER LIGHTS OR BRAKE SHOWING . AIR BAG ON STEERING WHEEL DID NOT DEPLOY UNTIL AFTER THE CAR STOPPED AND I WAS GETTING OUT OF VEHICLE. SIDE AIR BAGS CAME OUT BUT HAD NO AIR IN THEM..UPDATED 11/03/14 *BF..UPDATED 11/18/14 *BF UPDATED 5/7/2015 *JS UPDATED 08/30/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644211October 13, 2014
EXTERIOR LIGHTING
FOG LIGHT EXPLODED WHILE CAR WAS PARKED & ON. WITNESS BY MYSELF & [XXX] AS WE STOOD IN FRONT OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643758October 10, 2014
AIR BAGS
AS I WAS PULLING ONTO FREEWAY AROUND 55-60 MPH, THE PASSENGER AIR BAG BLINKS ON AND OFF. IT DOES THIS CONTINUALLY. I PULLED OVER AND TURNED OFF IGNITION OF VEHICLE FOR OVER 15 MINUTES. ONCE I STARTED VEHICLE AGAIN, SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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