Nissan Rogue Complaints (2014)

440 consumer complaints on file.

#10881509June 29, 2016
FUEL/PROPULSION SYSTEM
REC'VD NOTICE OF NHTSA RECALL 16V-149 IN EARLY TO MID MAY 2016. WITH 1ST CALL TO DEALER, THEY HAD NO INFORMATION ON THE RECALL. UPON 2ND CALL ON 5/31 DEALER CLAIMED TO BE WAITING FOR PARTS AND WOULD CALL ME. UPON 3RD CALL ON 6/27, DEALER AGAIN REPORTED THAT NISSAN STILL HAS NOT SUPPLIED THE REQUIRED PARTS TO CORRECT DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875734June 21, 2016
AIR BAGS
THIS VEHICLE HAS HAD PASSENGER AIR BAG PROBLEM SINCE LAST YEAR WHEN I BROUGHT IT TO THE ATTENTION OF THE TASCA DEALERSHIP. WAS TOLD IT WAS FINE YET THE PROBLEM PERSISTED. THE PASSENGER AIR BAG LIGHT ILLUMINATES INDICATING AIR BAG OFF, WHEN A PASSENGER OF PROPER WEIGHT IS SEATED IN THE PASSENGER SEAT. RETURNED WITH VEHICLE 3/8/16 AT WHICH TIME THEY DISCOVERED THAT THERE WAS A PROBLEM. THE VEHICLE REMAINED THERE UNTIL 4/15/16. THE PROBLEM CONTINUES AND NOW THE RECALL. I'M NOT SURE WHAT WILL BE DONE DIFFERENTLY NOW WITH A RECALL IN EFFECT WHEN THIS PROBLEM SHOULD HAVE BEEN RESOLVED BEFORE CAR WAS GIVEN BACK. FAILURE TO FIX THIS PROBLEM SHOULD RESULT IN A BUY OUT OF THIS LEMON. VEHICLE RETURNS TO DEALERSHIP FOR RECALL AND OTHER PROBLEMS WITH VEHICLE ON 6/28/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875220June 20, 2016
FUEL/PROPULSION SYSTEM
I HAVE TRIED UNSUCCESSFULLY TO HAVE THE RECALLED FUEL PUMP REPLACED AND HAVE BEEN TOLD FOR OVER A MONTH IT IS NOT AVAILABLE. THIS IN SPITE OF THE FACT THAT THE RECALL CLEARLY STATES IF IT FAILS AT HIGHWAY SPEED IT COULD RESULT IN A SEVERE ACCIDENT. I AM A 100% DISABLED VET AND COULD NOT DEAL WITH SUCH AN ACCIDENT, NOR SHOULD I HAVE MY LIFE OR THAT OF MY WIFE PUT IN DANGER WHEN THE DEALER COULD EASILY REMOVE A NEW FUEL PUMP FROM ONE OF THE VEHICLES THEY HAVE AND INSTALL IT IN MINE. THIS IS CLEARLY "RECKLESS DISREGARD FOR HUMAN LIFE AND SAFETY", AND I WOULD LIKE YOUR OFFICE TO TAKE ALL STEPS NECESSARY TO REMEDY THIS SITUATION. RECALL # 16V-149
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874998June 18, 2016
FUEL/PROPULSION SYSTEM
"TAKATA RECALL" I RECEIVED THE RECALL NOTICE A MONTH AGO AND THE SAME DAY I CONTACTED THE DEALER SHIP, I WAS TOLD THAT THEY WILL ORDER THE PART AND CALL ME W/IN A WEEK AND SINCE I DIDN'T HEAR ANYTHING AFTER A WEEK I CALLED AND MADE THE APPT FOR THE FOLLOWING SATURDAY 5/28/16 I TOOK THE SUV AND AN HOUR LATER I WAS TOLD BY KEVIN GRUBIC THAT THE SUV HAD 3 RECALLS IN TOTAL INCLUDING THE GAS PUMP ISSUE HOWEVER THEY DINT FIXED THAT ONE BECAUSE THE PUMP THAT THEY USE IT DIDN'T WORK AND THAT I WILL HAVE TO BRING THE SUV AGAIN ITS BEEN 2 WEEKS AND I KEEP CALLING AND THE REP HECTOR KEEP TELLING ME THAT THE PART HASN'T ARRIVE AND I TOLD HIM THAT I WILL DO THE COMPLAIN AND HE SAYS YOU CAN DO IT IF YOU WANT. I DON'T FEEL SAFE DRIVING THE SUV DUE OF THAT ISSUE AND I FEEL THAT I AM PUTTING MY LIFE AND FAMILY LIFE IN DANGER WHICH IS NOT GOOD FOR SOMETHING THAT IM PAYING ON TIME. I ALSO BRING THE RECALL PAPER AND THEY TOOK THE BOTTOM PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874357June 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V197000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874378June 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V149000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873846June 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. WHILE DRIVING 70 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 11,800. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873920June 13, 2016
AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO SUPPLY THE PARTS WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBERS: 16V149000 (FUEL SYSTEM, GASOLINE), 16V219000 (STRUCTURE), AND 16V244000 (AIR BAGS). THE DEALER SCHEDULED AN APPOINTMENT AND THEN CANCELED THE APPOINTMENT MONTHS AGO. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873510June 9, 2016
FUEL/PROPULSION SYSTEM
I RECEIVED NOTICE OF A RECALL CONCERNING A DEFECT WITH THE FUEL TANK THAT COULD CAUSE THE CAR TO STALL. I BROUGHT MY CAR IN TO THE NISSAN IN BOARDMAN, OH ON MAY 17TH TO HAVE THE ISSUE ADDRESSED. THEY TOLD ME THEY NEEDED TO ORDER PARTS FOR IT, AND THAT WOULD TAKE APPROXIMATELY 1-2 WEEKS TO COME IN. IT HAS BEEN OVER 3 WEEKS NOW, SO I CALLED TO CHECK THE STATUS. THEY SAID THE PARTS WERE BACK ORDERED, AND THAT THEY WOULD NOT HAVE IT IN UNTIL MID JULY. THEY INSISTED THERE WAS NO REAL DANGER AND TOLD ME TO CONTINUE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872717June 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I PREVIOUSLY PUT A COMPLAINT IN, NO ONE CONTACTED ME. I WAS TOLD BY NISSAN REPRESENTATIVE THEY WILL NOT COVER THE PROBLEM (06/04/2016). I'VE TAKEN MY VEHICLE TO TWO OTHER NISSAN DEALERS AND THEY STATED THERE IS A SERIOUS PROBLEM WITH THE CAR, BUT, WERE I PURCHASED MY VEHICLE AT TOLD ME I WAS HEAVY ON THE GAS, THAT IF THERE WAS A RECALL ON MY CAR PARTS, THE NUMBER STAMPED TO THAT PART, WOULD OF FLAGGED MY CAR. WHAT NONSENSE. WELL, HERE'S THE PICTURES THAT I'M UPLOADING. THE FUEL TANK DIDN'T EVEN COME ON EVEN AT 1 MILE LEFT TO GAS STATION. LIKE I SAID I BOUGHT MY VEHICLE IN CONCORD, NC. (MODERN NISSAN OF CONCORD). I WOULD LIKE NISSAN TO STEP UP TO THE PLATE AND CORRECT THESE PROBLEMS. IT'S NOT GOOD CUSTOMER SERVICE, AND WORD WILL GET AROUND. I DON'T PROMOTE NISSAN OR MY ROGUE ANYMORE. DUE TO POOR SERVICE, AND NOT TAKING CARE OF THE CONSUMERS COMPLAINTS AND FIXING THE PROBLEMS. PLEASE READ ALL THE COMPLAINTS ABOUT THE ROGUES, NISSAN, DOESN'T STAND BEHIND THERE BRAND, BECAUSE IF THEY DID, WE WOULDN'T BE ONLINE COMPLAINING. I EXPECT THE NHTSA, TO DO INVESTIGATIONS ON OUR COMPLAINTS, SO FAR NO ONE CONTACTED ME. I SAY THERE IS COMPUTER SOFTWARE GLITCH, IF THE GAS TANK DOESN'T ILLUMINATE. ALSO, THE GEAR SHIFT, ONLY ILLUMINATE WHEN IT WANTS TOO !!I GUESS THEY WILL BACK UP NISSAN AND NOT REMEDY THE PROBLEMS. I'M ABOUT TO CALL THE LOCAL T.V. STATION AND HAVE THEM INVESTIGATE, AND GET SOME ANSWERS FROM NISSAN, WHY THEY AREN'T TAKING CARE OF THE CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872795June 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872189June 2, 2016
POWER TRAIN
FOR THE THIRD TIME MY NISSAN ROGUE 2014 FAILED TO ACCELERATE AS THE CVT TRANSMISSION SLIPPED AND WOULD NOT RE ENGAGE. TO MAKE MATTERS WORSE I WAS STUCK ON A MOUNTAIN ON A 95 DEGREE DAY WITH NO CELL PHONE SERVICE. THE VEHICLE HAS 28,000 MILES CURRENTLY. THIS FIRST TIME IS HAPPENED IT HAD 9,000 MILES. THERE IS A LAWSUIT FOR 2013-14 PATHFINDERS BUT THE ROGUES SHOULD BE INCLUDED IN A RECALL FOR VEHICLES UNFIT FOR OPERATION. IT IS A SAFETY HAZARD TO HAVE A VEHICLE TRAVELING AT 70MPH LOSE ACCELERATION CAPABILITIES AND STOP MOVING FORWARD. I WAS ALMOST REAR ENDED AND DROVE OFF OF THE ROAD. I'VE FILED A COMPLAINT WITH THE BBB AS WELL AS THE CORPORATION AND REQUESTED TO BE ABLE TO RETURN THE VEHICLE WITH NO FURTHER COSTS. THIS REQUEST WAS DENIED SO I AM FORCED TO OWN A VEHICLE THAT IS UNSAFE AND THE COMPANY REFUSES TO TAKE RESPONSIBILITY FOR. THERE WERE NO FATALITIES THIS TIME BUT I CAN'T SAY THE SAME FOR MY NEXT DRIVE TO THE STORE. MANY PEOPLE HAVE FILED COMPLAINTS ON THESE MODELS AND NOTHING IS BEING DONE TO ENSURE SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871830June 1, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENDING UNIT IN THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V149000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870850May 25, 2016
POWER TRAIN
NISSAN IS COVERING-UP A VERY SERIOUS AND ON-GOING PROBLEM WITH ITS CVT TRANSMISSION. I BOUGHT A 2014 NISSAN ROGUE NEW IN MAY 2014. THE VEHICLE NOW HAS 70,700 MILES ON IT. AFTER ONLY 24 MONTHS, THE CVT TRANSMISSION FAILED AND, ACCORDING TO THE LOCAL NISSAN DEALERSHIPS, I NEED A NEW TRANSMISSION AT A COST OF $4,000. THE NISSAN DEALERSHIP IMPLIED (BUT WOULD NOT STATE DIRECTLY) THAT THERE IS A PROBLEM WITH NISSAN'S CVT TRANSMISSION WHICH HAS BEEN ON-GOING FOR 10+ YEARS. HOWEVER, MY CAR IS OUT OF WARRANTY AND I MUST PAY FOR THE NEW TRANSMISSION. THE TRANSMISSION SHOULD NOT FAIL AFTER 24 MONTHS. NISSAN SHOULD ADDRESS THE SYSTEMIC PROBLEM WITH ITS CVT TRANSMISSIONS AND EXTEND ITS WARRANTY FOR CVT TRANSMISSIONS AS IT DID IN 2010 FOR NISSAN VEHICLES IN MODEL YEARS 2003 TO 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864952May 14, 2016
AIR BAGS
WHILE SITTING STILL, OUR VEHICLE WAS HIT HEAD ON BY ANOTHER CAR. ALTHOUGH THE OTHER CAR WAS NOT GOING FAST, THE IMPACT WAS NEAR MIDDLE OF THE FRONT OF THE CAR. JUST UNDER $4000 OF DAMAGE WAS DONE. BOTH THE AIR CONDENSER AND THE RADIATOR HAD TO BE REPLACED. NEITHER AIR BAG WAS INFLATED EVEN THOUGH MY WIFE AND I WERE BOTH IN THE FRONT SEAT. OUR SEAT BELTS WERE BEING USED. NEITHER OF US WAS INJURED. THE ACCIDENT OCCURRED WHILE EXITING A PARKING LOT ONTO A ROAD. THE OTHER CAR TURNED INTO OUR LANE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10863540May 6, 2016
WHEELS
FROM JANUARY 22, 2016 , COMPLETE APPLICATION FORM WITH BRIDGESTONE WARRANTY , FOR MY BANDS ARE YOU RUN FLAT BREAKING OFF THE SMILES . THEY CLAIM THAT IS A PROBLEM THAT BRINGS THE BUS NISSAN ROGUE 2014 FACTORY IN THE FRONT AXLE . TAKE ME TO INSPECT THE BUS TO AN AUTHORIZED DEALER NISSAN AND NOT FOUND NO PROBLEM . FOR THE ABOVE RESPECTFULLY YOU INTERVENE IN THIS ISSUE BECAUSE FEAR FOR MY LIFE WHICH IS ONE OF THE TIRES WHILE FENCE TO EXPLODE 'M DRIVING . I HOPE HIS USUAL ATTENTION TO THE ISSUE .BRIDGESTONE WANTS ME TO SEE THAT THE PROBLEM IS NOT THE MANUFACTURE OF TIRES , BUT THE FRONT OF THE NISSAN ROGUE 2014 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862998May 4, 2016
WHEELS
DESDE EL 22 DE ENERO DE 2016, LLENE UN FORMULARIO DE APLICACIN DE GARANTA CON LA BRIDGESTONE, PORQUE MIS GOMAS RUN FLAT SE LE ESTN DESPRENDIENDO LOS PEDASOS. ELLOS ALEGAN QUE ES UN PROBLEMA QUE TRAE LA GUAGUA NISSAN ROGUE 2014 DE FBRICA EN EL TREN DELANTERO. YO LLEVE A INSPECCIONAR LA GUAGUA A UN DEALER NISSAN AUTORIZADO Y NO LE ENCONTRARON NINGN PROBLEMA. POR LO ANTES EXPUESTO RESPETUOSAMENTE USTEDES INTERVENGAN EN ESTE PROBLEMA, YA QUE TEMO POR MI VIDA QUE UNA DE LAS LLANTAS SE VALLA A EXPLOTAR MIENTRAS ESTOY MANEJANDO. ESPERO SU ACOSTUMBRADA ATENCIN AL ASUNTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861801April 27, 2016
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861620April 26, 2016
ENGINE, FUEL/PROPULSION SYSTEM
FUEL PUMP FAILED LEADING TO STALL ON BUSY INTERSTATE, CREATING A SAFETY RISK FOR 3 PASSENGERS IN THE VEHICLE. NISSAN FAILED TO NOTIFY ME AHEAD OF TIME THAT THE FUEL PUMP FAILURE WAS UNDER ACTIVE RECALL - I COULD HAVE HAD IT REPAIRED AHEAD OF TIME. AS IT TURNED OUT, THE STALL OCCURRED OVER 375 MILES FROM MY HOME, AND FORCED ME TO OVERNIGHT IN MONROE LA, INCLUDING HOTEL AND RENTAL CAR COSTS - AS I HAD TO ABANDON MY CAR THERE WHILE THEY WAITED TO OBTAIN A REPLACEMENT FUEL PUMP. NISSAN COULD HAVE ALERT ME AND I COULD HAVE PROACTIVELY REPLACED THE DEFECTIVE FUEL PUMP, BUT THEY DID NOT DESPITE MY USING THE NISSAN DEALER FOR ROUTINE OIL CHANGES. NEITHER DEALER NOR CORPORATION NOTIFIED ME OF THE SAFETY RISK OR RECALL. THE FAILURE HAS SO FAR INCURRED DIRECT COSTS TO ME IN EXCESS OF $1000 PLUS LOSS OF TWO DAYS OF MY TIME, AND THE NEAR MISS RISK SAFETY EVENT FOR 3 PERSONS. I AM VERY UNHAPPY WITH THE VEHICLE AND WITH THE CORPORATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853812April 6, 2016
FUEL/PROPULSION SYSTEM, SUSPENSION, UNKNOWN OR OTHER
PURCHASED 2014 ROGUE SELECT IN CONCORD, NC, JULY 2014. VEHICLE WOULDN'T START, ABOUT 4 MONTHS AFTER PURCHASED, USED JUMPERS TO GET STARTED AT HOME. THEN ANOTHER TIME I HAD TO USE JUMPER CABLE TO GET IT STARTED, AFTER I LEFT WALMART. HAD WALMART CAR DEPT. TO CHECK MY VEHICLE. I HAD A NEIGHBOR LOOK AT IT, PROBLEM WAS PROBABLY FUEL LINE. I FILL TANK UP, AND WILL ONLY DISPLAY BETWEEN 100-180 MILES, BEFORE HAVING TO REFUEL. BUT, SHOWS THAT THE TANK IS FILLED. NEVER RECEIVED A RECALL LETTER, REGARDLESS THAT I MOVED. SAD THAT I NEVER RECEIVED A NOTICE REGARDLESS THAT I MOVED, NO EXCUSE. AT ALL. IF THEY CAN SEND ME EMAILS A LOT, THEN I EXPECT I NOTICE. COME ON NISSAN, DO YOUR PART AND ACKNOWLEDGE OUR VEHICLES. I PAID GOOD MONEY FOR MY ROGUE. I WILL REMEMBER WHEN I PURCHASE ANOTHER VEHICLE, AND IT WON'T BE A NISSAN. I WILL GO WITH TOYOTA, SINCE THEY ACKNOWLEDGE THERE PROBLEMS, WHEN THEY ARISE, AND HAVE NO PROBLEM FIXING THEM. THAT'S HOW NISSAN IS GOING TO LOSE CONSUMERS, BY NOT STANDING BY THERE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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