Nissan Quest Complaints

2,121 consumer complaints on file.

#10512735May 19, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I WAS GOING TO GET GAS FOR MY NISSAN QUEST, THE READING SAID I HAD 30 MORE MILES TO GO BEFORE EMPTY. I DROVE AROUND THE CIRCLE IN THE ROAD AND MADE THE TURN ONTO THE ROAD AND MY CAR STALLED. I WAS ALMOST HIT BY A TRUCK BEHIND ME, BUT IT SWERVED OFF THE ROAD TO AVOID MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512523May 17, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE HATCH LIFT WILL NOT CLOSE OR OPEN WITH THE KEY OR PUSH BUTTON; IT IS AN OPEN POSITION. WE CONTACT A NISSAN DEALER AND WAS QUOTE $900 TO REPAIR. IN 2012 WE HAD TO REPLACE THE TRANSMISSION THAT COST US $2500. THE DASHBOARD ALL THE LIGHTS HAVE GONE OUT AND THE COST TO REPLACED THAT WHOLE IS OVER $600 JUST FOR THE PARTS NOT INCLUDING LABOR. WHEN WE BOUGHT THE VAN WE WERE VERY HAPPY WITH IT. BUT IN THE LAST 3YEARS IT HAS GONE DOWN HILL. I CAR THAT WE BOUGHT BRAND NEW FOR OVER $30,000 SHOULD LAST MORE THAN 7 YEARS. I DON'T KNOW IF YOU CAN FORCE NISSAN TO LOOK AT ALL THE PROBLEMS THAT ARE IN THIS MODEL. WE ARE PLANNING A NEW CAR NEXT YEAR; AND I KNOW WE WILL NOT BE PURCHASING A NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511376May 10, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR SLIDING DOOR COULD NOT BE OPENED, CLOSED, OR LATCHED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ADVISED THAT FAILURE WAS INTERMITTENT THEREFORE THEY WERE UNABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510871May 6, 2013
WHEELS, TIRES
I BOUGHT A 2012 NISSAN QUEST ALMOST 2 YEARS AGO. I HAVE 20,000 MILES ON THE VEHICLE AND THE TIRES ARE HORRIBLE! THEY ARE BRIDGESTONE TURANZA EL 400. THEY ARE FEATHERING AND BALDING. IT IS VERY DIFFICULT TO DRIVE IN THE RAIN OR OTHER WEATHER CONDITIONS. THESE TIRES HAVE BEEN ROTATED EVERY 5,000 MILES...IT IS EXTREMELY FRUSTRATING THAT YOU BUY A 30,000 VEHICLE AND HAVE TIRES THAT AREN'T WORTH ANYTHING ON IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510323May 1, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
AS YOU START OFF FROM A STOP THE TRANSMISSION JERKS IN THE LOWER GEARS, THE SPEED SURGES THEN GOES BACK DOWN AND THERE IS AN INFREQUENT KNOCKING NOISE. THE TRANSMISSION ALSO STARTS TO GEAR DOWN AS YOU GO DOWN A DECLINE AT SPEEDS OF 45-50 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509710April 26, 2013
AIR BAGS, SEAT BELTS
AIRBAG DEPLOYED WHILE DRIVING. NO ACCIDENT. NO IMPACT. THE DRIVERS SIDE AIRBAG DEPLOYED WHILE DRIVING IN A TRAVEL LANE, NO OTHER VEHICLES NEAR BY, NO OBJECTS WERE HIT. NO INDICATION OF IMPACT TO THE BODY OF THE VEHICLE. THE SEAT BELTS ALSO HAVE LOCKED UP AS THOUGH THERE WAS AN ACCIDENT. IT APPEARS TO BE A MALFUNCTION OF THE AIRBAGS. OUR CONCERN IS PRIMARILY THAT IF THIS IS A POTENTIAL DEFECT IN THE SYSTEM THAT IT COULD BE MUCH MORE SERIOUS FOR SOMEONE DRIVING ON A BUSY STREET OR FREEWAY. THE INCIDENT OCCURRED AT A LOW SPEED ON A CITY STREET WHEN NO OTHER VEHICLES WERE NEAR. IF THE NHTSA WANTS TO INVESTIGATE WE NEED TO KNOW SOON. OTHERWISE WE WILL ARRANGE TO HAVE THE SRS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505857April 10, 2013
ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT AFTER ACCELERATING FROM A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED TO CLEAR THE ENTIRE WINDSHIELD, WHICH CREATED A BLIND SPOT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34. UPDATED 7/15/13 *CN THE CONSUMER STATED THE STALLING HAS PROGRESSED, WHICH ALSO OCCURRED WHILE THE VEHICLE WAS IN REVERSE. UPDATED 07/22/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505390April 2, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
PROBLEMS WITH THE FUEL PUMP/SYSTEM HAVE OCCURRED SEVERAL TIMES. ON OR ABOUT 1/6/2013, WHILE DRIVING 20 MPH AND COMING TO A LIGHT, THE CAR TURNED OFF. THE GAUGE SHOWED 1/4 TANK. THE MECHANIC REPLACED THE FUEL PUMP AND ADDED 1 GALLON OF GAS. NEXT DAY, THE SAME THING HAPPENED AS APPROACHING A RED LIGHT. FUEL LEVEL STILL AT 1/4 TANK. MECHANIC ADDED GAS AND THE CAR STARTED. GAS GAUGE IS INACCURATE AND DANGEROUS. IN FEBRUARY 2013, ON SEVERAL OCCASIONS, AFTER DRIVING/PARKING THE VAN, IT WOULD START AND THEN TURN OFF, START AND THEN TURN OFF. I WAS ABLE TO GET IT TO RUN BY GIVING IT GAS AS SOON AS IT STARTED. ON 3/13/2013, AFTER DRIVING THE VAN AND PARKING IT, IT WOULD NOT START. IT KEPT CRANKING, BUT NOTHING. MECHANIC FOUND ELECTRICAL PROBLEM IN THE WIRING AND WAS ABLE TO FIX IT. ON 3/28/2013, THE CAR STARTED AND THE FUEL GAUGE DROPPED TO EMPTY WITH SERVICE ENGINE LIGHT ON. VAN HAD A FULL TANK OF GAS. MECHANIC REPLACED THE FUEL PUMP AND SAID THERE IS AN ELECTRICAL PROBLEM WITH THE FUEL PUMP GROUNDING. ON A NISSAN FORUM I DISCOVERED THE FOLLOWING RECALL: "THE RECALL AFFECTS 2005 - 2008 NISSAN TITAN, ARMADA AND INFINITI QX56S AS WELL AS NISSAN FRONTIER PICKUPS AND PATHFINDER AND XTERRA SUVS PRODUCED BETWEEN JANUARY AND MARCH 2006 AND BETWEEN OCTOBER 2007 AND JANUARY 2008. DUE TO A PROBLEM WITH A SENSOR INSIDE THE FUEL TANK, THE GAUGES CAN SHOW GAS TANKS A QUARTER FULL WHEN THEY ARE IN FACT EMPTY." I THINK THE NISSAN QUEST SHOULD ALSO BE RECALLED BECAUSE THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM WHICH IS ENDEMIC TO THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505210April 1, 2013
EXTERIOR LIGHTING
BRAKE LIGHTS AND TAIL LIGHTS FAIL TO COME ON AND DASH LIGHTS HAVE ALSO FAILED,DEALER STATES VEHICLE NOT COVERED UNDER RECALL 96V253004 . SEVERAL OTHER COMPLAINS ABOUT THIS FROM DIFFERENT MANUFACTURING DATES AND VIN#. SEEMS TO BE MORE UNIVERSAL THAN PREVIOUSLY THOUGHT. HOPING NISSAN CAN RESOLVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504244March 23, 2013
ENGINE, SERVICE BRAKES, HYDRAULIC
VEHICLE COMING OFF TURNPIKE ENTERING ONTO THE INTERSTATE WOULD NOT ACCELERATE PAST 45 MPH ONTO THE INTERSTATE ALMOST RAN OVER BY VEHICLES WHEN I WAS COMING OFF THE RAMP. VERY DANGEROUS. MANAGED TO GET VAN TO A SAFE PLACE WHERE WE HAD IT TOWED TO OUR HOME. WE HAD OUR MECHANIC LOOK AT IT AND HE DIAGNOSED IT AS THE TIMING CHAIN TENSIONERS NEEDED REPLACING AND IT HAD JUMPED TIME. HE WOULD NOT TOUCH IT SINCE THIS IS A KNOWN PROBLEM AND THERE IS A TECHNICAL SERVICE BULLETIN ISSUED FOR THIS YEAR VAN CONCERNING THE TENSIONERS. HAD IT THEN TOWED TO NISSAN AND THEY QUOTED 1700 TO FIX THE MECHANIC EVEN STATED THAT IT IS A HUGE PROBLEM AND HE IS SEEING AT LEAST 1 A WEEK WITH THIS VERY SAME ISSUE. BUT NISSAN WONT ISSUE A RECALL. IS IT GOING TO TAKE SOME FATALITIES FOR THEM TO WAKE UP AND REALIZE THIS IS SERIOUS. AFTER WORK PERFORMED TO VAN THEY CALLED AND SAID IT IS STILL MISFIRING THAT THEY FOUND VALVE COVER LEAKING OIL ON SPARK PLUGS ANOTHER 600 DOLLARS TO FIX THIS. I JUST REPLACED SPARK PLUGS IN 2010. ALSO REPLACED BRAKES 3 TIMES AND TIRES 2 TIMES NOW. ALTERNATOR ALSO REPLACED. I BOUGHT THIS VAN HOPING IT WOULD BE A SAFE AND RELIABLE VAN FOR MY FAMILY TO ENJOY FOR A LONG TIME IT HAS LOW MILES AND I HATE TO GET RID OF IT. I AM AT THE POINT THOUGH THAT I KEEP PUTTING MONEY INTO IT THINKING WE WILL BE ABLE TO BE SAFE AND NEXT THING YOU KNOW SOMETHING ELSE IS WRONG. I FEEL NISSAN SHOULD RECALL ALL MODELS AFFECTED AND FIX THIS PLASTIC TENSIONER ON THE METAL CHAIN, THEY KNOW BETTER THIS IS A WAY FOR THEM TO BECOME RICHER OFF THE PEOPLE THAT TRUSTED THEM. NEVER WILL MY FAMILY OR FRIENDS BUY NISSAN AGAIN> SINCE THIS HAS HAPPENED I HAVE TALKED WITH MANY PEOPLE THAT OWN OR HAVE OWNED A QUEST AND THEY WERE NOT HAPPY EITHER. PLEASE START A INVESTIGATION BEFORE WE LOSE A LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503555March 19, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FUEL GAUGE INCORRECTLY DISPLAYED THAT THE FUEL TANK WAS HALF FULL. THE ENGINE STALLED WITHOUT WARNING DUE TO THE EMPTY FUEL TANK LEVEL. THE VEHICLE WAS REFUELED AND RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE 152,617.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502162March 9, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
FUEL GAUGE NOT REGISTERING PROPERLY. LAST FEW DIGITS OF ODOMETER WILL DISAPPEAR OR NOT SHOW UP ALL THE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502061March 8, 2013
ENGINE
I HAVE RECENTLY FILED A COMPLAINT WITH NISSAN USA REGARDING THE TIMING CHAIN RATTLING NOISE ON MY 2007 NISSAN QUEST. I WAS TOLD THAT THE COMPANY IS NOT RESPONSIBLE FOR THE REPAIRS SINCE MY CAR WAS OUT OF WARRANTY. HOWEVER, THE COMPANY HAS ISSUED SERVICE BULLETIN ON THIS ISSUE INDICATING A MAJOR DESIGN DEFICIENCY WITH CHAIN GUIDE, TENSIONER AND CHAINS. TIMING CHAIN IS NOT SUPPOSED TO GO OUT AT THIS LOW MILES INTERVAL, AND NOTING THE VARIOUS COMPLAINTS ON THE WEB, I WOULD REQUEST THAT THIS ISSUE BEING INVESTIGATED AND BE MADE INTO A RECALL FOR THESE VEHICLES. THIS CAN BE A SAFETY ISSUE IF THE CHAIN WERE TO BREAK WHILE OPERATING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501463March 5, 2013
SERVICE BRAKES
ABS AND TRACTION CONTROL SYSTEM FAILURE. ABS ACTUATOR FAILS TO PROPERLY ENGAGE UPON STARTING VEHICLE. "ABS", "TCS OFF", "SLIP" WARNING LIGHTS ALL ILLUMINATED AT START OF VEHICLE. ABS ACTUATOR MAKES PRONOUNCED NOISE (PUMPING BUT NOT ACCUMULATING NECESSARY PRESSURE) AT START OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501027March 2, 2013
POWER TRAIN
WHILE DRIVING TO WORK, I NOTICED MY VAN WAS HAVING ACCELERATION PROBLEMS. FROM A STOP SIGN WHEN I DROVE THE ENGINE REVVED UP TO ALMOST 5000 RPM THEN SHIFTED HARD INTO 2ND GEAR ON MY AUTOMATIC TRANSMISSION. THEN WHILE DRIVING 40 MPH THE VEHICLE FELT LIKE IT WAS CONTINUALLY SHIFTING BETWEEN GEARS. THEN WHEN I TRIED TO PARK AT MY WORKS PARKING LOT, THE VAN WOULD NOT SHIFT INTO REVERSE AT ALL. THEN WOULD I TOOK IT TO THE NISSAN DEALERSHIP THEY CHARGED ME $93.50 ON 02/27/2013 AND TOLD ME I NEEDED A NEW TRANSMISSION AND THE COST WOULD BE APPROXIMATELY $2500. I'VE ONLY HAD THE VEHICLE FOR LESS THAN THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500989March 1, 2013
ENGINE AND ENGINE COOLING
THE TIMING CHAIN ISSUE WAS OFFICIALLY CONFIRMED. WE WERE ASSURED BY THE TECHNICIAN AT NISSAN SANTA ROSA THAT UPON INVESTIGATION WE WERE NOT RESPONSIBLE FOR THE WEAR AND DAMAGE OF THE PARTS. I HAVE A CONCERN THAT THERE IS A POSSIBILITY THAT FRAUD AND DECEPTION WAS COMMITTED WHICH IS A VIOLATION OF THE DECEPTIVE TRADE PRACTICES ACT (DTPA). AS PER THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301) DEFINES MOTOR VEHICLE SAFETY AS 'THE PERFORMANCE OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT IN A WAY THAT PROTECTS THE PUBLIC AGAINST UNREASONABLE RISK OF ACCIDENTS OCCURRING BECAUSE OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF A MOTOR VEHICLE, AND AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN AN ACCIDENT, AND INCLUDES NONOPERATIONAL SAFETY OF A MOTOR VEHICLE. GENERALLY, A SAFETY DEFECT IS DEFINED AS A PROBLEM THAT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT THAT: POSES AN RISK TO MOTOR VEHICLE SAFETY, AND MAY EXIST IN A GROUP OF VEHICLES OF THE SAME DESIGN OR MANUFACTURE, OR ITEMS OF EQUIPMENT OF THE SAME TYPE AND MANUFACTURE. A TECHNICAL SERVICE BULLETIN WAS ISSUED DUE TO THE HIGH VOLUME OF PROBLEMS WITH TIMING CHAINS. TIMING CHAINS WERE USED IN PLACE OF BELTS BECAUSE OF THE SUPPOSED MAINTENANCE FREE QUALITY THEY PROVIDED. UNLIKE BELTS, TIMING CHAINS ARE SUPPOSED TO BE GOOD FOR THE LIFE OF THE VEHICLE. HOWEVER, NISSAN WAS USING NYLON GEARS. METAL ON NYLON WILL WEAR OUT AND SHOULD NOT BE BOASTED AS 'GOOD FOR LIFETIME OF VEHICLE.' MULTIPLE WEBSITES AND FORUMS HAVE POSTED THE PROBLEMS AND EXPENSES INCURRED WITH THEIR NISSAN TIMING CHAIN ISSUES. THE NISSAN TECHNICIAN AT NISSAN SANTA ROSA STATED THAT THIS IS WHY NISSAN SWITCHED BACK TO USING BELTS BECAUSE SO MANY PEOPLE WERE HAVING ISSUES WITH THEIR 'LIFETIME CHAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500104February 26, 2013
FUEL/PROPULSION SYSTEM
THIS IS THE 3RD TIME THE CAR STALLED WHEN ABOUT A QUARTER LEFT IN FUEL. THIS SEEMS TO HAPPEN ON INCLINES. IT SEEMS VERY UNSAFE FOR MY WIFE AND FAMILY. I CALLED NISSAN AND THEY SAID THE FUEL COMPUTER WAS FIXED AND THEY CAN'T DO ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499833February 24, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE DRIVING ON HIGHWAY THE VAN STARTED TO SHAKE WHILE APPLYING THE BRAKE AND THEN THERE WAS NO POWER AS THE GAS WAS PRESSED. THE GAS WAS TO THE FLOOR AND THE MAX SPEED WAS 50 MPH. THE MORE YOU DROVE THE WORST IT GOT. I AM ONLY TALKING DRIVING APPROXIMATELY 15-20 MILE. WHEN YOU FIRST START OUT IT IS NOT AS BAD, BUT IT IS ABSOLUTELY NOT SAFE TO DRIVE NOR AM I WILLING TO DRIVE IT ANYMORE. I HAVE READ ARTICLES ON THIS AND IT CERTAINLY SEEMS LIKE A COMMON PROBLEM. LETS GET IT TOGETHER NISSAN!!!!! I REALLY WANT TO KNOW IF GOING IMPORT IS WORTH IT. I HAVE A 2001 GMC WITH OVER 175,000 WITH NO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499867February 24, 2013
POWER TRAIN
MY 2004 NISSAN QUEST SE WOULD LOOSE POWER WHEN SLOWING DOWN TO 30 MPR. I WAS TOLD THAT 2ND OR 3RD GEARS ARE LOCK ENGAGED. IT WOULD THEN MAKE A LOAD CRUSHING SOUND LIKE THE TRANSMISSION WAS KNOCKING AGAINST THE GEARS. THIS IS VERY HARD TO DRIVE EARLY IN THE MORNING. I TOOK THE VEHICLE TO AAMCO. THEY TOLD ME THAT I CAN HAVE A REBUILT TRANSMISSION FOR ABOUT $2300.00. I DON'T KNOW ABOUT YOU BUT I CAN NOT AFFORD THIS ON MY INCOME AND OUT OF WORK. DO ANYONE HAVE A SOLUTION TO THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498339February 16, 2013
ELECTRICAL SYSTEM
AT AROUND 83700 MILES, THE LAST THREE DIGITS OF THE MILEAGE BECAME GARBLED, AND NOW THEY DON'T SHOW UP AT ALL. ALSO, OTHER INDICATORS ON THE DISPLAY ARE GOING OUT AS WELL, SUCH AS THE GAS GAUGE. THE POSSIBLE SAFETY CONSIDERATIONS ARE OBVIOUS: BEING UNABLE TO DETERMINE WHEN MAINTENANCE IS DUE, RUNNING OUT OF FUEL ON THE HIGHWAY, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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