Nissan Quest Complaints
2,121 consumer complaints on file.
- #10588843May 16, 2014FUEL SYSTEM, GASOLINE
MY FUEL GAUGE READ THAT I HAD APPROXIMATELY 45 MILES LEFT IN MY TANK. I HAD A SHORT TRIP TO THE DOCTOR'S OFFICE WITH MY CHILD. I PLANNED ON STOPPING FOR GAS AFTER THE APPOINTMENT. I MADE IT ABOUT A HALF A MILE AND THE VAN STALLED. BEING THAT THE GAUGE READ THAT I HAD GAS, I THOUGHT THERE WAS NO WAY THE VAN RAN OUT OF GAS. AFTER THIS INCIDENT, MY GAUGE NEVER READ THE FUEL LEVELS CORRECTLY AGAIN. WHEN THE GAUGE SAID IT WAS AT A QUARTER TANK, IT REALLY MEANT IT WAS ON EMPTY. I LEARNED THAT DURING THE SECOND INCIDENT OF RUNNING OUT OF GAS. MY GAUGE NOW IS EMPTY AT A HALF TANK. IT ALSO RANDOMLY PUTS ITSELF AT EMPTY AFTER I KNOW I PUT A FULL TANK IN. SO, NOW I USE MY MILEAGE TO CALCULATE HOW MUCH GAS IS TRULY IN THE TANK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10588791May 16, 2014ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
YESTERDAY MY WIFE WAS DRIVING MY 7 YR OLD DAUGHTER TO SCHOOL. WHILE TRAVELING ON A 8 LANE INTERSTATE AT APPROX 65MPH THE VAN STARTED HESITATING AND SLOWING DOWN AND THEN SHE LOST ALL POWER TO THE ENGINE AND LUCKILY WAS ABLE TO MAKE IT TO THE SHOULDER OF THE INTERSTATE. WE PAID TO HAVE IT TOWED TO OUR MECHANIC. THIS MORNING WE SPOKE WITH OUR MECHANIC AND HE TOLD US THE VAN HAD RUN OUT OF GAS EVEN THOUGH OUR GAS GAUGE SHOWED WE HAD 1/4 OF A TANK OF GAS IN THE VEHICLE AND OUR "MILES TO EMPTY" SHOWED APPROX 60 MILE LEFT UNTIL EMPTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10588677May 15, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION SLIPPED OUT OF GEARS WITHOUT WARNING. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10588061May 13, 2014TIRES, TIRES:SIDEWALL
SET OF 4 NEW GOODYEAR VIVA 2 TIRES PURCHASED FROM WAL-MART. ONE TIRE FAILED DUE TO SIDEWALL SEPARATION AT 72 MPH. WAS ABLE TO SAFELY MOVE FROM MIDDLE LANE TO RIGHT SHOULDER. WAL-MART REPLACED THE TIRE. TIRES HAVE ABOUT 2,900 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10588121May 13, 2014FUEL SYSTEM, GASOLINE
THE VEHICLE'S FUEL TANK INDICATOR HAS SUDDENLY BECOME FAULTY. THE NEEDLE FOR FUEL CAPACITY SHOWED ABOUT 1/4 GAS TANK FULL, YET MY VAN STOPPED IN THE MIDDLE OF THE STREET. THERE WAS NO GAS IN THE VEHICLE, YET THE INDICATOR SHOWED 1/4TH AVAILABLE. IT WAS A BIG INCONVENIENCE, I HAD GET EMERGENCY HELP FOR FUEL, ETC. I WAS LUCKY IT HAPPENED WHEN I WAS IN THE RIGHT LANE OF A SLOW MOVING ROAD THAT HAD A SHOULDER ON THE RIGHT. I WAS ALSO FORTUNATE TO CARRY MY CELL PHONE WITH ME AT THE TIME OF THAT JOURNEY ! I TOOK IT TO THE REPAIR SHOP, THEY REPLACED THE FUEL TANK, ETC. THE PROBLEM OCCURED AGAIN EVEN AFTER THE FIX. THE TECHNICIANS POINTED OUT TO A REPORT ON NHTSA SITE THAT POINTS TO A OPEN TICKET FOR THIS MODEL AND ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585246April 28, 2014ENGINE
TL- THE CONTACT OWNS A 2005 NISSAN QUEST. THE CONTACT STATED THAT THE TIMING CHAIN SLACK QUIDE. THE TIMING CHAIN FIXTURE CAN NOT KEEP THE CHAIN TIGHT. THE CONTACT DID NOT CONTACT THE MANUFACTURE. THE APPROXIMATE DATE OF THE FAIILURE WAS DECEMBER 12, 2012. THE CONTACT HAVE NOT HAD ANY REPAIRS MADE ON THE VEHICLE. THE MILAGE AT TIME OF PURCHASE WAS 120,000 THE MILAGE ON VEHICLE AT THE TIME OF FAILURE 121,000. LG
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10583466April 18, 2014ELECTRICAL SYSTEM
MY VAN INDICATED A PROBLEM WITH A MIL ON THE DASH. AFTER GETTING IT TESTED THE CODE INDICATED AN ISSUE WITH A VENT VALVE P0447. I REPLACED THE SUGGESTED PART AND IT DID NOT FIX THE PROBLEM. AFTER RESEARCHING THE ISSUE, I FOCUSED MY ATTENTION ON THE ECM AS IT CONTROLS ALL THE SENSORS IN THE VEHICLE. I REMOVED THE ECM AND NOTICED RUST AND CORROSION RIGHT AWAY. NISSAN DOES NOT CONSIDER IT BE A DEFECT, HOWEVER THE ECM IS MOUNTED UNDER THE LEAF SCREEN WHERE WATER IS SUPPOSED TO DRAIN. UPON REMOVING THE COVER TO THE ECM IT WAS DISCOVERED THAT THE CORROSION FROM THE WATER ATE AWAY AT THE METAL AND CREATED A HOLE IN THE SEALED ECM AND ALLOWED WATER TO GET AND CAUSE DAMAGE TO THE CIRCUIT BOARD. MY PROBLEM WAS ONLY 1 SENSOR, BUT IT WON'T PASS REQUIRED EMISSION IN MY STATE. THERE WERE SOME REPORTS OF DRIVABILITY ISSUES BY OTHERS THAT HAD THE DEALER TELL THEM THEY NEED THE ECM REPLACED AND IT WAS NOT COVERED UNDER WARRANTY. THIS IS A DESIGN FLAW AND SHOULD BE REPLACED BY THE MANUFACTURER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10583179April 16, 2014POWER TRAIN
AFTER HAVING DRIVEN MY NISSAN QUEST TO A FRIEND'S HOUSE, I WAS ATTEMPTING TO BACK OUT OF THE DRIVEWAY. WHEN I SHIFTED INTO REVERSE, THERE WAS A LOUD THUD FROM THE TRANSMISSION. I WAS ABLE TO BACK OUT OF THE DRIVEWAY, BUT WHEN I SHIFTED INTO DRIVE, THERE WAS AGAIN A LOUD THUD. I ACCELERATED AND ALTHOUGH THE ENGINE RPM INCREASED, THE VAN HARDLY MOVED. I SHOULD HAVE BEEN GOING 25MPH, BUT WAS GOING ONLY 5MPH. I DISENGAGED THE OVERDRIVE BUTTON ON THE SHIFTER AND ATTEMPTED TO ACCELERATE AGAIN. I WAS ONLY ABLE TO GO 10MPH AND THE ENGINE RPM INDICATED 3500RPM. I PULLED THE VAN OVER TO THE CURB AND CAME TO A STOP. I SHIFTED INTO 3RD GEAR. THERE WASN'T AS LOUD OF A THUD, BUT THERE WAS A NOTICEABLE LURCH FORWARD. I WAS ABLE TO DRIVE IN 3RD GEAR TO GET HOME USING SIDESTREETS, HOWEVER, I WAS TURNING 3500 RPM AT 34MPH. THERE HAD BEEN NO INDICATION OF ANY ISSUES ON THE WAY OVER TO MY FRIEND'S HOUSE AND THE MAINTENANCE ON THIS VAN HAS BEEN PRETTY METICULOUS. THE AUTOMATIC TRANSMISSION FLUID LEVEL WAS CHECK AFTER I ARRIVED HOME AND THE LEVEL INDICATES THAT IT IS FULL. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10579231April 11, 2014ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE REVVED WITH HESITATION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE OPERATE NORMALLY AFTER WAITING FOR ONE HOUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT WAS UNCERTAIN OF THE MALFUNCTION DETECTED BY THE TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10578048April 7, 2014SERVICE BRAKES, AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CALIPER, BRAKES, ROTORS, FRONT BRAKE, FRONT DRIVER'S SIDE WHEEL BEARING, PASSENGER'S SIDE LOWER CONTROL ARM, AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 06/15/16*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10575767March 31, 2014ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY WIFE NOTIFIED ME THAT WHILE DRIVING TO WORK, OUR VAN A 2005 NISSAN QUEST 3.5 S, WITHOUT WARNING COMPLETELY SHUT OFF LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC. AFTER A FEW MINUTES AND SEVERAL ATTEMPTS SHE WAS ABLE TO RESTART THE VEHICLE AND RETURN HOME. ON ANOTHER OCCASION WHILE I WAS DRIVING THE VEHICLE AROUND TOWN I EXPERIENCED A SIMILAR INCIDENT WHEN AGAIN WITHOUT WARNING THE VAN SHUT COMPLETELY OFF AS I WAS APPROACHING AN INTERSECTION ON A RED LIGHT. AFTER BRINGING THE VEHICLE TO A COMPLETE STOP WITHOUT BRAKING ASSIST OR POWER STEERING IT RESTARTED AFTER A FEW ATTEMPTS. DURING BOTH INCIDENCES THE VEHICLE HAD A FULL TANK OF FUEL AND SHOWED NO INDICATIONS OF TROUBLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10575926March 31, 2014ENGINE AND ENGINE COOLING, POWER TRAIN
THE TIMING CHAIN GUIDES (TEFLON BASED MATERIAL) IN THE VQ35 ENGINES WERE PREMATURELY CAUSING AUDIBLE RUBBING AND BANGING UPON START UP AND EARLY WARM UP IDLE CONDITIONS. THIS PREMATURE WEAR OF THE TENSION GUIDES IS A SAFETY HAZARD DUE TO THE FACT THAT THE TIMING CHAIN HAS UNDO SLACK FROM EARLY DEGRADATION OF TENSION GUIDES WHICH MAY CAUSE THE TIMING CHAIN TO WEAR/BREAK PREMATURELY AND WITHOUT WARNING WHILE DRIVING AT HIGHWAY SPEEDS. THIS WOULD CAUSE THE ENGINE TO SHUT DOWN UNEXPECTEDLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10576094March 31, 2014POWER TRAIN
THIS IS SAFETY CONCERN FOR ME AND MY FAMILY. MY NISSAN QUEST 2006 SE WHEN IT DOWN SHIFTS DOES NOT ACCELERATE. THIS PROBLEM IS A SERIOUS RISK FOR ME AND MY FAMILY WHEN WE ARE ON THE INTERSTATE AND THEN EXIT AND WAIT AT THE SIGNAL THE CAR DOES NOT MOVE AND JUST REVS UP WITH ALMOST ZERO ACCELERATION. I WANT NISSAN TO TAKE THIS CAR BACK AND PROVIDE ME A REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10575303March 28, 2014FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT THE FUEL GAUGE INDICATOR DISPLAYED INACCURATE INFORMATION AND AS A RESULT THE VEHICLE STALLED AND BEGAN TO HESITATE BECAUSE THE FUEL TANK WAS EMPTY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 92,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574869March 26, 2014FUEL SYSTEM, GASOLINE
WHILE TRAVELING ON A HIGHWAY THE VAN LOST POWER AND STOPPED. THE GAS GAUGE SHOWED THE TANK WAS HALF FULL, HOWEVER THERE WAS NO GAS IN THE TANK. THE INCIDENT HAPPENED ON A BUSY HIGHWAY, AND THERE WERE CHILDREN IN THE CAR. BASED ON WHAT I'VE READ ONLINE - THIS IS NOT AN ISOLATED OCCURRENCE. NISSAN HAS RECALLED CARS WITH SIMILAR PROBLEMS BUT NOT THE QUEST MODEL. THIS IS A VERY DANGEROUS ISSUE AND COULD HAVE RESULTED IN DEATHS OF THREE PEOPLE. THE PROBLEM WITH THE GAS GAUGE HAS BEEN CONFIRMED BY A NISSAN DEALER AS WELL AS AN INDEPENDENT CAR MECHANIC. PLEASE RECALL THE GAS GAUGE IN NISSAN QUEST BEFORE SOMEONE DIES!...UPDATED 04-10-14 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573973March 21, 2014AIR BAGS
ADVISED NISSAN THAT AIRBAG SENSOR LIGHT KEEPS FLASHING. AIRBAG LIGHT CAME ON WHEN I STARTED CAR FOR NO PARTICULAR REASON. NISSAN TOLD ME IT WAS GOING TO COST $800 TO REPAIR. I DECIDED TO REPORT THIS INCIDENT AFTER MY HUSBANDS CAR ALSO A NISSAN (PATHFINDER) STARTED HAVING THE SAME PROBLEM IN FEB 2014. BOTH CARS ARE 2007 AND SEEMED TO HAPPEN AROUND THE SAME VEHICLE MILEAGE. NISSAN ALSO ADVISED ME THAT THE AIRBAGS WOULD NOT DEPLOY IF THEY WERE NOT FIXED. SO NOW BOTH OF OUR NISSAN CARS HAVE THERE AIRBAG SENSOR LIGHTS FLASHING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568736March 12, 2014STEERING, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO SHAKE WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY EVERY FOUR MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THE VEHICLE HAD A DESIGN FLAW AND THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,799. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567265March 11, 2014ENGINE AND ENGINE COOLING
2004 NISSAN QUEST. CONSUMER WRITES IN REGARDS TO A FAULTY DESIGN/ INSTALLATION OF ENGINE CONTROL MODULE. *SMD THE CONSUMER STATED THE ECM WAS INSTALLED DIRECTLY UNDER THE WINDSHIELD PLASTIC COWL. THE OPEN MESH COWL WOULD DRAIN ALL THE WATER DIRECTLY ONTO THE ECM. IT WAS HOW WATER DRIPPED ON THE ECM'S ENCLOSURE, THAT CAUSED THE CORROSION PREMATURELY. THE REPAIRMAN EVEN DECIDED NOT TO INSTALL THE REPLACEMENT IN ITS ORIGINAL BRACKET TO AVOID ACCUMULATING MOISTURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568302March 10, 2014FUEL SYSTEM, GASOLINE, ENGINE, ELECTRICAL SYSTEM
THIS HAS HAPPENED TO ME ON TWO OCCASIONS NOW. DRIVING ALONG IN PEAK TRAFFIC AND SUDDENLY VEHICLE SHUTS OFF. NO POWER STEERING AND ALMOST INVOLVED IN ACCIDENTS BOTH OCCASIONS THE FIRST TIME I WAS ALONE THE SECOND TIME I HAD MY GRAND BABIES WITH ME AND THAT WAS TERRIFYING FOR THEM AS THE OTHER ROAD USERS WHERE WHIZZING PAST AND THEY WERE STOPPED. BOTH TIMES I LOOKED AT THE DIGITAL READING ON THE DISPLAY AND IT DISPLAYED THE MILES AS 80 MILES TO EMPTY AND 60 MILES TO EMPTY AND THE MANUAL GAUGE STILL SHOWED JUST UNDER 1/4 TANK LEFT. THE LOW FUEL LIGHT NEVER CAME ON EITHER TIME. THIS NEEDS TO BE SORTED OUT BEFORE SOME ONE GETS KILLED ESPECIALLY AS THIS IS USED TO TRANSPORT CHILDREN....UPDATED 04-10-14 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567174March 6, 2014AIR BAGS
2005 TOYOTA & 2008 NISSAN QUEST. CONSUMER WRITES IN REGARDS TO BOTH VEHICLES DEFECTIVE SPIRAL CABLE BUT ONLY TOYOTA VEHICLE HAD A RECALL NOTICE TO REPLACE CABLE. *SMD THE CONSUMER STATED A YEAR AND A HALF AGO, HE EXPERIENCED A PROBLEM WITH THE SPIRAL CABLE, THE DEALER INFORMED HIM, IT WAS DEFECTIVE. THIRTEEN MONTHS LATER, THE SPIRAL CABLE FAILED AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0