VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, POWER TRAIN
When driving anywhere from 30-50 mph the vehicle goes into Neutral without any warning. I know this because when I accelerated the engine just revved. This has happened when I was driving and also happened when my husband was driving. This has happened approximately 8-10 times since owning the vehicle. If I had been crossing an intersection when this happened it could cause a crash. One time I did pull over on the side of the road to keep the car behind me from running into me since I lost the ability to accelerate.I have less than 5,000 miles on my vehicle. I have taken the vehicle 3 times and it is still there now to the Nissan dealership I bought it from. They cannot duplicate it and have not fixed it. It has been in the shop around 20 working days altogether. No messages appear when this happens.
SERVICE BRAKES, POWER TRAIN
Purpose of this complaint I am asking Nissan North America to review Nissan's part of what happened with my practically new 2026 Pathfinder. I am not asking Nissan to pay for the collision itself, and I am not asking Nissan to reimburse expenses that were the responsibility of my automobile insurer. My accident occurred [XXX]. State Farm provided rental coverage through [XXX]. My complaint concerns what happened after that coverage ended, including additional delay and expense while Nissan parts and Nissan-related technical or programming issues prevented completion and return of my vehicle. The dealership-versus-body-shop issue Nissan Consumer Affairs told me that rental assistance might have been considered if my vehicle had been sitting at a Nissan dealership. That reasoning does not address the reality of my situation. Nissan dealerships in Memphis do not perform the collision body repairs my Pathfinder required. Had I taken my wrecked vehicle to a Nissan dealership, I would have been directed to a collision repair facility. Pre-accident concerns: fluid leak, brakes, and AEB Before the collision on [XXX], I had already noticed a spot from fluid leaking underneath my Pathfinder in my garage. I sent photographs and discussed the condition with Brock Carroll, the finance manager. He told me to bring the vehicle in to be looked at. I also told him that the brakes did not feel right. The Pathfinder had only approximately 800 miles on it. I was on my way to Nissan to have those concerns checked when the collision occurred. Immediately before impact, I remember the vehicle stopping, releasing, and stopping. I also noticed that my vehicle wasn't driving right anymore. Taking off and power was and is still have a slow take-up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES, POWER TRAIN
What failed: The powertrain and transmission systems are malfunctioning. The vehicle exhibits severe gear-shifting hesitation, stutters when braking or reversing, and rolls backward slightly even when shifted entirely into Park. This component is available for inspection upon request. Safety risk: The vehicle's failure to securely hold position in Park creates an immediate roll-away hazard, and the stuttering/hesitation during braking, reversing, and acceleration compromises safe vehicle control in traffic. Dealer/Manufacturer status: The vehicle has been taken to authorized Nissan service centers twice for these recurring transmission and mechanical issues. On the latest report, the service department claimed the vehicle shifts normally "as Pathfinders do" and dismissed the issues, and Nissan corporate has denied buyback assistance despite the unresolved safety defects. Warning signs: The mechanical stuttering and shifting delays occur consistently during operation without triggering persistent dashboard warning lights, making it a hidden mechanical hazard that first appeared shortly after purchase
AIR BAGS, SEAT BELTS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Side airbags did not deploy during a 45-35mph left turn collision to drivers fender, door, rear door and the auto brake engaged impeding the vehicle to clear the lane. Not positive but the body shop said the seat belt did not engage properly? Injuries sustained to driver was loss of consciousness from head impact breaking door window, whiplash and broken right tibial plateau fracture. Still suffering side effects from severe concussion and fracture
STEERING, UNKNOWN OR OTHER
My brand new Pathfinder platinum 2026 is very hard to drive on grooved concrete roads. It tramlines severely and the car sways dangerously back and forth needing constant steering adjustments. I believe it could be the Bridgestone Alenza tires on it but not 100% sure. It is very dangerous and the general manager at Nampa Idaho has told me is is aware of this problem too but there is nothing he can do. I had to exit the freeway when this happened because the car was jerking back and forth so bad. All steering assist was turned off so that is not the issue. This has happened 4 times now on grooved roads. Tires are correctly inflated to manufactures advised weight.