Nissan NV Complaints (2014)

10 consumer complaints on file.

#11389860January 25, 2021
UNKNOWN OR OTHER
REAR AIR CONDITIONER WILL NOT COOL, EVEN WITH WARRANTY WORK, NISSAN NEVER FIXED IT. THIS IS A PERVASIVE PROBLEM WITH MOST VANS OF THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327129June 3, 2020
UNKNOWN OR OTHER
THE REAR AC BLOWER MOTOR DIED FOR THE SECOND TIME IN LESS THAN A YEAR. THIS PASSENGER VEHICLE IS THE ONLY MODE OF TRANSPORTATION FOR MY FAMILY WITH 7 SMALL CHILDREN RANGING IN AGE FROM 10 MONTHS TO 11 YEARS OLD. YESTERDAY AND TODAY, THE TEMPERATURE IN THE REAR OF THE VEHICLE HAS REACHED 104 DEGREES INSIDE (86 DEGREES OUTSIDE) WHILE THE AC IS RUNNING ON ITS HIGHEST SETTING IN THE FRONT OF THE VEHICLE. THIS IS A KNOWN ISSUE WITH NISSAN. THEIR AUTO TECH SAID EVERYONE WHO PURCHASES THIS VEHICLE COMES BACK WITHIN A COUPLE OF YEARS TO HAVE THIS PART REPLACED. THEIR CUSTOMER SERVICE ASSOCIATE RECOMMENDED THAT I CONTACT YOU TO FILE A COMPLAINT BECAUSE THEY WILL NOT ISSUE A RECALL UNLESS THEY ARE DIRECTED TO DO SO BY YOU. PLEASE HELP FAMILIES LIKE MINE. HOT VEHICLES ARE EXTREMELY DANGEROUS FOR CHILDREN. PLEASE DO NOT LET SOMEONE LOSE A CHILD BECAUSE OF A FAULTY PART THAT NISSAN AND THE NHTSA KNOWS ABOUT BUT REFUSES TO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265316October 1, 2019
UNKNOWN OR OTHER
LITTLE TO NO AIR COMING OUT OF THE REAR AIR VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114639July 30, 2018
UNKNOWN OR OTHER
THE AIR CONDITIONING FOR THIS PASSENGER VAN IS NOT SUFFICIENT TO KEEP REAR PASSENGERS AT A SAFE TEMPERATURE. THERE IS AN OPEN CASE WITH NISSAN, BUT NO REPAIR HAS BEEN FOUND AT THIS TIME. THESE VEHICLES ARE NOT SAFE FOR TRANSPORT PASSENGERS, ESPECIALLY CHILDREN. SEE ATTACHED IMAGE OF FRONT (INDOOR) AND REAR (OUTDOOR) SEAT TEMPERATURES AFTER OPERATING THE A/C SYSTEM FOR 20-30 MINUTES ON HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071653February 7, 2018
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10968574March 26, 2017
STEERING, STEERING:HYDRAULIC POWER ASSIST SYSTEM
VEHICLE PURCHASED 08/31/2015. WITHIN 1 MONTH OF PURCHASE, ON A BUSINESS TRIP, POWER STEERING STARTED TO MAKE NOISE DURING TURNS. I FOUND THE STEERING FLUID RESERVOIR LOW AND A LEAK UNDER THE VEHICLE. PURCHASED AND TOPPED OFF FLUID, NOTIFIED SERVICE DEPARTMENT AT NISSAN SAN LEANDRO. I WAS TOLD TO KEEP THE FLUID TOPPED OFF AND TO BRING THE VEHICLE IN AS SOON AS I RETURNED. THE PROBLEM WAS REPAIRED AND I WAS TOLD THAT IT WAS A BAD CONNECTION ON A POWER STEERING LINE DUE TO "A ROBOT NOT TIGHTENING THE FITTING ALL THE WAY".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967487March 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 NISSAN NV3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE MOTOR, THE WIRING HARNESS, THE MUFFLER AND EIGHT CATALYTIC CONVERTERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748986August 16, 2015
VEHICLE SPEED CONTROL
I WAS DRIVING ALASKA HWY WITH TRAVEL TRAILER. TOTAL LOAD OF TRAVEL TRAILER 2,000#. AFTER 2-3 HOURS DRIVING ON CRUSE CONTROL UP THE HILL THE CRUSE CONTROL TURNING OF BY ITSELF. THE RPM IMMEDIATELY DROPS FROM 4500 TO 1800 RPM AND YOU NEED TO USE IMMEDIATELY MANUAL ACCELERATION.ALSO YOU CAN SMELL GASOLINE IN CABIN. SINCE THAT IT HAPPENS ABOUT 25-30 TIMES. THIS CARGO VAN I PURCHASED IN DECEMBER 2014. I DID GO TO AUTHORIZED SERVICE IN FAIRBANKS AK. THE SERVICE MAN DROVE THE VAN FOR ABOUT AN HOUR WITHOUT TRAILER AND TOLD ME HE COULD NOT FIND ANYTHING WRONG.THEY CHARGED ME DIAGNOSTIC FEE ON CAR WITH 5 YEARS OR 100K WARRANTY. WHEN WE COME BACK HOME FROM ALASKA I DID CALL DEALER IN VACAVILLE CALIFORNIA. I TOLD MY STORY. HE TOLD ME THE SERVICE ADVISER WILL CALL ME. THAT WAS 2 WEEKS AGO. STILL NO CALL. ALSO I HAVE CASE # WITH NISSAN 19322453. NO HELP FROM THEM EITHER. I THING IS SERIOUS SAFETY ISSUE DUE TO IMMEDIATE LOST OF ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701923March 26, 2015
POWER TRAIN
THE DRIVERLESS VEHICLE ROLLED AWAY (DOWNHILL, GOING FORWARD) WHILE IN PARK, WITH IGNITION TURNED OFF, KEY REMOVED FROM IGNITION AND THE DOORS LOCKED. AFTER ROLLING 30 FEET DOWN HILL THE RUN AWAY VEHICLE STOPPED AFTER STRIKING AND PINNING A PEDESTRIAN BETWEEN THE FRONT BUMPER AND A PARKED CAR. AFTER THE COLLISION THE TRANSMISSION INDICATED TO BE IN PARK. THE ENGINE STARTED NORMALLY AND SHIFTED TO REVERSE IN ORDER TO EXTRICATE THE PEDESTRIAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680689February 2, 2015
STRUCTURE:BODY:DOOR
TODAY IS 25 TO 30 DIGRESS OUTSIDE AND RAINING. THE DOOR HANDLES FROM INSIDE AND OUTSIDE ARE NON OPERABLE AND HAVE TO BANG DOOR HARD WHILE UNLOCKING INORDER TO ENTER/EXIT VEHICLE. ISSUE SEEMS TO BE WITH LINKAGE FREEZING UP, HOWEVER I'M NOT A MECHANIC AND CAN NOT CONFIRM THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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