Nissan Murano Complaints (2016)

109 consumer complaints on file.

#10909617September 26, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893745August 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET INTO THE LEFT LANE TO MAKE A TURN IN ABOUT A 1/3RD OF A MILE AFTER MAKING A RIGHT ON HIGHWAY AND THE ENGINE BOGGS DOWN AND WILL NOT ACCELERATE AFTER GOING OVER ROAD IRREGULARITIES PUTTING ME IN CONSTANT DANGER EVERY DAY LEAVING FOR WORK. THE SAME PROBLEM HAS HAPPENED MAKING A LEFT TURN ACROSS TRAFFIC IF A POT HOLE IS PRESENT AND I HAVE THE SAME PROBLEM COMING OUT OF STORES OR SHOPPING CENTERS DUE TO CURB CUTS. THE CAR JUST WILL NOT ACCELERATE AND TAKES OVER 16 SECONDS TO ACCELERATE FROM 0-60 MPH LEAVING ME WITH MANY CARS COMING DOWN ON MY BACK AT 55 MPH WHICH IS VERY SCARY AND PLACES ME IN DANGER ALMOST EVERY DAY. MAKING LEFTS AT LARGE INTERSECTIONS CAN ALSO BE VERY SCARY, BECAUSE I NEVER KNOW IF I WILL BE T-BONED IF THERE IS IRREGULARITY IN THE INTERSECTION. THE PROBLEM OCCURS FROM A DEAD STOP WITH THE ENGINE HOT OR COLD. I DID A TEST DRIVE WITH A NISSAN TECHNICIAN AND HE WAS ABLE TO SEE THE PROBLEM FIRST HAND, BUT SAYS THAT THE CAR IS SUPPOSED TO DO THAT DUE TO THE TRACTION CONTROL SYSTEM. WE THEN TURNED THE SYSTEM OFF AND THE SAME PROBLEM HAPPENED AGAIN. THIS IS A VERY SCARY DEFECT THAT PUTS MY LIFE IN DANGER ALMOST EVERY DAY. I HAVE LIVED IN THE SAME DEVELOPMENT FOR 15 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR THAT I OWNED, IF THIS DEFECT IS INHERENT IN THIS VEHICLE, THE CAR SHOULD BE RECALLED. NISSAN HAS PRETTY MUCH WASHED THEIR HANDS OF THE SITUATION AND I DON'T KNOW WHERE TO TURN. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893526August 5, 2016
VISIBILITY/WIPER
SUNROOF EXPLODED WHILE DRIVING. NO OBJECTS FELL ONTO THE CAR. WE HAD NO IDEA WHAT THE LOUD BANG/EXPLODING SOUND WAS UNTIL WE WERE ABLE TO SAFELY PULL OFF THE ROAD AND EVALUATE. THE HOLE WAS NOT INWARD, LIKE SOMETHING FELL INTO IT, BUT THE GLASS WAS PUSHED UPWARDS. WE WERE ON A 4-LANE STRAIGHTAWAY GOING MAYBE 35 OR 40 MPH AND NOT UNDER ANY BRIDGES, TREES, ETC. NO VEHICLES AROUND US, ETC. IT WAS ABOUT 8:30PM IN JULY IN SOUTH CAROLINA. THE NOISE WAS VERY LOUD AND VERY STARTLING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885664July 18, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED APPROXIMATELY 50 FEET BEFORE STRIKING ANOTHER VEHICLE. THE "PLEASE PUT FOOT ON THE BRAKE AND PRESS THE START BUTTON" WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 997.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10871647May 31, 2016
POWER TRAIN
I WAS PARK IN A SUPERMARKET PARKING LOT AND TURN MY CAR I REVERSE AND WHEN I CHANGE GEAR TO DRIVE MY CAR DIDN'T MOVE TURN OFF CAR TO TRY AGAIN AND THIS TIME NOTHING HAPPEN NOT EVEN REVERSE OR NEUTRAL I DIDN'T KNOW ANYTHING ABOUT THIS ISSUES WITH THIS TYPE OF VEHICLES I CALL NISSAN AND I WAS TOLD THAT THE EXTENSION ON MY VEHICLE EXPIRED JANUARY 31, 2016 SORRY. I FOUND OUT THERE'S A RECALL ON MY VEHICLE BUT UP TO TODAY I HAVEN'T RECEIVED ANYTHING I DON'T HAVE THE MONEY TO FIX ISSUE AND STILL PAYING FOR MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870943May 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864633May 12, 2016
VEHICLE SPEED CONTROL
THREE TIMES IN TWO WEEKS I HAD CRUISE SET AT 49MPH AND SET INTELLIGENT CRUISE CONTROL RANGE TO THREE CAR LENGTHS AHEAD OF ME. ALL THREE TIMES THE VEHICLE THAT WAS AT LEASE 6-7 CAR LENGTHS AHEAD HAD MADE A RIGHT TURN AND WAS OUT OF MY LANE WHEN SUDDENLY THE CRUISE SHUTS DOWN AND THE AUTO BRAKES ARE ACTIVATED HARD ENOUGH TO LURCH ME FORWARD IN MY SEAT, THE THIRD TIME I ALMOST GOT REAR ENDED. TOOK TO THE DEALER WHO OF COURSE COULDN'T DUPLICATE THE ISSUE AND WAS TOLD NOT TO USE CRUISE CONTROL AROUND TOWN!!! I HAVE DOCUMENT ION INDICATING TIME AND DATES OF OCCURRENCES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864093May 10, 2016
VEHICLE SPEED CONTROL
CAR HESITATION. I FIND THAT AFTER I AM STOPPED AT A RED LIGHT AND THEN I PULL OUT TO THE MIDDLE OF THE INTERSECTION WHEN THE LIGHT CHANGES (STOPPING AGAIN WAITING FOR ONCOMING TRAFFIC), THE GAS PEDAL DOES NOTHING WHEN I TRY TO MAKE THE TURN. I HAVE TO RELEASE THE PEDAL AND PUSH IT AGAIN, USUALLY IN A HURRY SO I DON'T GET HIT BY ONCOMING CARS. THE PROBLEM IS NOT CONSISTENT. PRETTY SCARY WHEN YOU EXPECT THE CAR TO MOVE AND IT DOES NOT. SO IT APPEARS THAT THE PROBLEM BECOMES EVIDENT WHEN I MAKE A SMALL MOVEMENT, STOP AND THEN GO AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862335April 30, 2016
AIR BAGS
THE FRONT PASSENGER AIR BAG SENSOR CONSISTENTLY FAILS TO RECOGNIZE THE 150 POUND PASSENGER RIDING IN THE CAR. IF, WHILE STARTING THE CAR, THE FRONT PASSENGER MOVES IN ANY FASHION, THE AIR BAG INDICATOR REMAINS ON, INDICATING THE AIR BAG IS "OFF". NO MATTER WHAT THE PASSENGER DOES, INCLUDING PUTTING THE SEAT BELT ON OR OFF, ONCE THE AIR BAG SENSOR IS ON, IT WILL NOT GO OFF. I MUST THEN TURN THE CAR OFF, ASK THE PASSENGER TO HOLD PERFECTLY STILL, THEN RESTART THE ENGINE. IF THE PASSENGER REMAINS PERFECTLY STILL WHILE THE CAR IS TURNED ON, THE AIR BAG SENSOR WILL TURN OFF, INDICATING THE AIR BAG IS "ON". THIS OCCURS EVERYTIME I START THE CAR. IF I DO NOT TAKE THIS VERY SPECIFIC SET OF STEPS, AND I SUBSEQUENTLY FAIL TO NOTICE THE INDICATOR REMAINS ON (AIR BAG OFF), MY PASSENGER IS IN DANGER WHILE DRIVING. IF THE PASSENGER ENTERS THE CAR WHILE THE ENGINE IS ALREADY RUNNING, I GET NO INDICATION WHATSOEVER FROM THE AIR BAG SENSOR. FOR EXAMPLE, IS IT ACTIVATED OR NOT? I HAVE ZERO CONFIDENCE IN THE FRONT PASSENGER AIR BAG SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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