Nissan Murano Complaints (2009)

635 consumer complaints on file.

#11348645August 11, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING THE CAR AND STOPPED AT A RED LIGHT. WHEN I HIT THE GAS TO GO WHEN THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. IT TOOK ABOUT 20 SECONDS BEFORE IT WOULD GO AND WHEN IT DID IT ACTED LIKE I HAD MY FOOT ON THE GAS PEDAL WHICH I DID NOT. IT HAS DONE THIS NUMEROUS TIMES. I REPLACED THE FUEL PUMP AND TOOK IT TO A MECHANIC TWICE. NOTHING THAT HAS BEEN DONE HAS FIXED THE PROBLEM. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE THE FACT THAT THE CAR STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342722August 1, 2020
AIR BAGS
AIRBAG WARNING LIGHT ON DASHBOARD STARTED BLINKING AND WILL NOT STOP. TOOK 2009 MURANO TO DEALERSHIP AND WAS TOLD THE AIRBAG SENSORS WAS MALFUNCTIONING AND I WOULD HAVE TO REPLACE MY ENTIRE PASSENGER SEAT TO FIX IT, AT A COST OF OVER $5,000. THE MAKE, MODEL AND YEAR OF MY VEHICLE IS INCLUDED IN THE NHTSA CAMPAIGN 08V521000, WHICH HIGHLIGHTS THIS IDENTICAL PROBLEM YET MY VIN IS NOT INCLUDED IN THE RECALL. HOW CAN THIS BE? NISSAN SHOULD COVER THIS SEVERE SAFETY FAILURE THAT IS HAPPENING TO A LOT OF 2009 MURANOS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS ABOUT 80,000 MILES. VEHICLE NO LONGER FEELS SAFE TO DRIVE AND REPAIR COST IS PROHIBITIVELY HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341965July 28, 2020
POWER TRAIN
TRANSFER CASE IS LEAKING. KNOWN DEFECT IN NISSAN MURANOS. THE DEALERSHIP RESEALED THE TRANSFER CASE THE FIRST TIME ($2000 +). TWO WEEKS LATER IT STARTED LAKING AGAIN. THEY FIXED IT FOR FREE UNDER REPAIR WARRANTY. TWO MORE WEEKS LATER, THEY ARE SAYING I NEED A NEW TRANSFER CASE WHICH WILL COST $4000. NISSAN NEEDS TO TAKE ACCOUNTABILITY FOR MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341389July 24, 2020
SERVICE BRAKES
NISSAN PREFORMED WORK ON THIS VEHICLE FOR RECALL # RECALL 18V916000. A YEAR LATER THE SAME EXACT PROBLEM OCCURRED AND NISSAN SAYS WE ARE NOW RESPONSIBLE FOR THE BILL BECAUSE THEY ONLY HAVE TO ATTEMPT TO FIX RECALLS ONCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339921July 17, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED A STATE SAFETY INSPECTION DUE TO BRAKE PEDAL BEING DEPRESSED TO THE FLOOR BOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKE MASTER CYLINDER WAS REPLACED HOWEVER, THE VEHICLE FAILED A SECOND INSPECTION. THE CONTACT WAS INFORMED BY THE INSPECTOR THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO HALL NISSAN VIRGINIA BEACH (3757 BONNEY RD, VIRGINIA BEACH, VA 23452) AND REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337337July 3, 2020
UNKNOWN OR OTHER
AS I SEEN IN RECENT RECALLS, MY TIRE LIGHT STAYS ON AFTER THE CAR STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329517June 18, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE TRAVELLED OVER A POTHOLE AND THE SUB-FRAME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE SUB-FRAME DETACHED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322061April 23, 2020
POWER TRAIN
THE CVT TRANSMISSION MALFUNCTIONS AND VEHICLE ENTERS FAILSAFE 'LIMP' MODE WHEN TRANSMISSION IS AT PEAK OPERATING TEMPERATURE (APPROXIMATELY 20 MINUTES OF STOP AND GO ACCELERATION FROM A COLD VEHICLE). VEHICLE BEGINS TO SHUTTER (SHAKE) WHEN ACCELERATING FROM A STOP. THE SHUTTERING DURING ACCELERATION PROGRESSIVELY GETS WORSE TO A POINT THE VEHICLE ENTERS A FAILSAFE 'LIMP' MODE. ONCE IN FAILSAFE 'LIMP' MODE YOU ABSOLUTELY HAVE NO ACCELERATION AND VEHICLE TRAVELS APPROXIMATELY 2-3 MPH. THIS PUTS THE OCCUPANTS OF THE VEHICLE IN GRAVE DANGER, ESPECIALLY IN SCENARIOS WHILE IN A LEFT TURN LANE WITH 50 MPH ONCOMING TRAFFIC THAT I HAD TO EXPERIENCE WITH MY FAMILY. THE BROUGHT THE VEHICLE TO THE DEALERSHIP AND THEY INDICATED THAT THE VEHICLE REQUIRES A NEW TRANSMISSION; $5,000. THE VEHICLE HAS A CURRENT MARKET VALUE OF $5,000. NISSAN WILL NOT COVER THE COSTS OF THE REPAIR. CVT TRANSMISSION DEFECTS ARE A KNOWN PROBLEM AND NISSAN EXTENDED THE WARRANTY FOR THE CVT TRANSMISSION TO 10 YEARS / 120,000 MILES. MY VEHICLE IS 11.5 YEARS OLD AND AT 127,000 MILES AND THEY WILL NOT COVER THE COST OF REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319343March 26, 2020
SUSPENSION
2009 NISSAN WITH 174,220 MILES NOTICED STEERING WHEEL WAS NOT ALIGNED AND BACK WHEELS WERE NOT LINING UP. ALSO, WHEN DRIVING ON THE HIGHWAY THE CAR WANTS TO SWAY TO THE LEFT OR RIGHT OR BOTH WHEN A BUMP IS HIT IN THE ROAD. THE MURANO WAS TAKEN TO NISSAN DEALER TO HAVE THE CAR CHECKED AND THEY STATED THAT THE K-FRAME ON THE REAR WAS RUSTED AND BROKE COMPLETELY IN HALF CAUSING MY TIRES TO FLARE OUT AND WORN TO THE BELTS ON THE INSIDE OF BOTH REAR TIRES. I HAVE RESEARCHED AND FOUND MANY COMPLAINTS ON 2005-2010 MURANO'S WITH THE SAME ISSUE. THIS IS SURELY A RECALL THAT THE NISSAN MANUFACTURER WOULD NEED TO REPLACE. NOW I WILL NEED THE FULL K-FRAME REPLACED, NEW EXHAUST AND TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318757March 19, 2020
SERVICE BRAKES, WHEELS
THERE WAS A STABILIZER THAT WAS NOT CONNECTED ON THE RIGHT FRONT SIDE. FOUND OUT WHEN I WAS IN THE MECHANICS. AS FOR THE BRAKES THEY HAVE WORN DOWN QUICKLY AND HAD PROBLEMS. INCLUDING A DRIVER SIDE REAR LINE. THE TIRE PRESSURE WARNING LIGHT REMAINS ON EVEN WHEN TIRES ARE BALANCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316439March 5, 2020
POWER TRAIN
BROUGHT MY VEHICLE INTO THE SHOP FOR MAINTENANCE AND WAS TOLD THAT THE TRANSFER CASE IS LEAKING. THIS IS A KNOWN ISSUE WITH THE 2009-2014 MURANO AND THERE ARE NUMEROUS COMPLAINTS ACROSS SEVERAL FORUMS. THE TRANSFER CASE CANNOT BE REPAIRED AND HAS TO BE REPLACED. THE COST TO REPLACE IT BY THE DEALERSHIP IS $3500 AND THERE ARE NUMEROUS REPORTS THAT IF THE TRANSFER CASE IS NOT FIXED THE ENGINE WILL SEIZE UP AT HIGHWAY SPEEDS. WHILE I'M LUCKY THIS HASN'T HAPPENED TO ME, IT DOESN'T MEAN IT WON'T HAPPEN TO SOMEONE ELSE WHO IS UNAWARE THAT THEIR TRANSFER CASE IS LEAKING. THIS REPAIR IS ALSO NOT COVERED UNDER WARRANTY. THERE ARE REPORTS THAT THIS ISSUE IS ONLY WITH TRANSFER CASES MANUFACTURED BETWEEN 2009 AND 2014, WHICH SOUNDS LIKE A MANUFACTURER DEFECT. GIVE THAT WHY IS THIS NOT REQUIRED TO BE COVERED UNDER A RECALL, OR AT THE VERY LEAST THE WARRANTY? SOMETHING NEEDS TO BE DONE TO FORCE THE MANUFACTURER TO BE RESPONSIBLE FOR THEIR DEFECTIVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312188February 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY MURANO LOSES POWER WHILE STOPPED OR UPON ACCELERATION FROM A STOPPED POSITION. ALL MY VEHICLE LIGHTS INSIDE AND OUT FLICKER AND FLASH. THESES LIGHTS INCLUDE DOME, DASH, RADIO, OUTSIDE LIGHTS HEADLIGHTS, PARK LIGHTS, BRAKE LIGHTS. I'VE TAKEN IT TO THE DEALER FOR DIAGNOSTIC AND THEY ALWAYS SAY IT'S THE BATTERY. I'VE HAD 5 NISSAN BATTERIES IN 5 YEARS. I'VE HAD THE ALTERNATOR REPLACED WITH NO RELIEF FOR THE ELECTRICAL PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308577February 11, 2020
SERVICE BRAKES
BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307618February 6, 2020
UNKNOWN OR OTHER
1/31/2020 - BRAKE LIGHT AND BATTERY LIGHT CAME ON. AT A TRAFFIC LIGHT, WENT TO PROCEED WHEN LIGHT TURNED GREEN, CAR LITERALLY DIED AS I ACCELERATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302633January 28, 2020
AIR BAGS
MY VEHICLE WAS INVOLVED IN A RESIDENTIAL HEAD ON COLLISION WITH A PARKED CAR GOING AT A 35-40 MPH SPEED. THE AIRBAGS HOWEVER DID NOT DEPLOY AND BY THE LOOKS OF THE CRASH I FEEL LIKE THEY SHOULD HAVE.I WAS NOT HURT IN THE ACCIDENT MY CAR WAS STOLEN IT WAS REPORTED AND RECOVERED.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11301479January 23, 2020
SERVICE BRAKES
WOULD LOSE BRAKE PRESSURE GOING OVER A MANHOLE COVER/ANY UNEVEN SURFACE WHILE BRAKING, GENERALLY BRAKING TO A STOP. THIS WOULD HAPPEN PERIODICALLY FOR ABOUT A YEAR (2016-2017). ON 9/3/2017 I WAS BRAKING FOR A RED LIGHT, WENT OVER A MANHOLE COVER AND LOST ALL BRAKE PRESSURE. VEHICLE WOULD STOP BUT YOU WOULD NEED TO PRESS THE PEDAL TO THE FLOOR. I BROUGHT MY CAR TO THE DEALERSHIP WHERE THEY DETERMINED THE ABS CONTROL UNIT WAS INOPERABLE. THE DEALERSHIP REPLACED THE UNIT 9/14/17. I CONTACTED NISSAN AND WAS GIVEN A CASE NUMBER (28309423) BUT WAS NEVER CONTACTED. I AM REPORTING THIS NOW AS MY VIN IS NOT INCLUDED IN THE CURRENT RECALL AND I FEEL IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300843January 21, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ON THE PASSENGER SIDE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER MODERN NISSAN OF WINSTON SALEM, 5795 UNIVERSITY PKWY, WINSTON-SALEM, NC, 27105, THEY DETERMINED THAT THE SENSOR ON THE PASSENGER SIDE SEAT HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,488.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292132December 30, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED FOR AN EXTENDED AMOUNT OF TIME AND ALMOST TO THE FLOORBOARD BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE FAILED TO STOP IMMEDIATELY AND TOOK AN EXTENDED AMOUNT OF TIME. HAWKINSON NISSAN (LOCATED AT 5513 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 708-252-3769) DIAGNOSED THAT THE ABS HAD NO FAILURE WITH THE HCU. THE DEALER FLUSHED THE BRAKE FLUID, BUT DID NOT REPLACE THE HCU. THE REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A VALVE ISSUE REGARDING THE ABS, WHICH WAS A MECHANICAL DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290345December 20, 2019
AIR BAGS
FRONT AND PASSENGER BAGS JUST WENT OUT. WAS NEVER INVOLVED IN A WRECK. VERY STRANGE. WORRIED SICK NOW ABOUT THE SAFETY OF DRIVING IT. PLEASE HELP *DT CONSUMER IS STILL WAITING FOR A RESPONSE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289998December 19, 2019
SERVICE BRAKES
MY WIFE WAS DRIVING THE VEHICLE ON A FRIGID NIGHT AND SHE FELT THAT SHE NEEDED TO PUMP THE BRAKE UNTIL IT HITS THE FLOOR TO STOP, NEXT DAY AS SHE WAS DRIVING FROM OUR GARAGE IT JUST SLID OFF THE SLOPED DRIVEWAY. I NEEDED TO DRIVE HER TO WORK IN ANOTHER VEHICLE. I HAD THE BRAKE PADS REPLACED BECAUSE THE MECHANIC SUGGESTED THAT THE SPONGINESS OF THE BRAKE MIGHT GO AWAY IF I HAVE A NEW BRAKE PAD. AFTER THE REPLACEMENT IT WAS IF NOTHING WAS DONE TO THE BRAKES IT WAS STILLSPONGY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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