Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10229366May 30, 2008
SEATS
DRIVERS SEAT BROKEN. POSSIBLY A BROKEN BRACKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229263May 29, 2008
STRUCTURE
I AM NOT SURE OF THE EVENTS LEADING UP TO THE FAILURE; OTHER THAN NORMAL USAGE. THE FAILURE IS THE DRIVER SIDE VISOR WILL NOT STAY UP. IT OCCURS ALL OF THE TIME. MY WIFE IS THE PRIMARY DRIVER AND IS ABLE TO DEAL WITH IT EASIER THAN I BECAUSE SHE IS SHORTER. HOWEVER WHEN I DRIVE THE VEHICLE I HAVE TO MOVE THE VISOR TO THE SIDE. THE CONSEQUENCES ARE THE VISOR BLOCKS MY VISUAL VIEW AND MY HEAD COMES CLOSE TO HITTING IT WHEN I DRIVE. IF I REMOVE THE VISOR THEN BRIGHT SUN PROHIBITS MY VIEW. THIS IS A SERIOUS CONCERN OF MINE. I WISH TO REPLACE IT BUT I AM UNABLE TO FIND ONE ONLINE. IN SEARCHING ONLINE I FOUND THE FOLLOWING THREAD. HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML WHAT WORRIES ME HERE IS THAT IT SEEMS TO BE COMMON PROBLEM. IN FACT ONE POSTER THAN POSTS AS A NISSAN TECHNICIAN EVEN CLAIMS THAT IT IS A COMMON PROBLEM. I FIND THAT DISTURBING. NOTHING WAS DONE TO CORRECT THE FAILURE AS I AM UNABLE TO FIND THE PART. I COULD GO TO THE DEALER BUT THEN I FIND $200 FOR A DEFECT REPLACEMENT TO BE A BIT MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228728May 23, 2008
SEATS
MY 05 MURANO, JUST 33K MILES...THE DRIVER'S SEAT HAS BECOME DETACHED AND THE SERVICE DEPARTMENT TOLD ME IT MAY HAVE BEEN A WELDING DEFECT. WHEN I ASKED ABOUT THE COST FOR REPAIR AND WHAT WAS INVOLVED, PARTS AND LABOR ARE APPROX. $1,000. THEY SAID I NEED TO REPLACE THE ENTIRE SEAT BOTTOM. SAID THE ASSEMBLY JUST COMES APART AND IS NOT REPAIRABLE. HE TOLD ME EVEN WITH AN EXTENDED WARRANTY, THIS STILL WOULD NOT BE COVERED. I HAVE ESCALATED A CLAIM WITH THE CONSUMER AFFAIRS DEPARTMENT AT NISSAN AND THEY ARE SUPPOSED TO CONTACT ME SOMETIME TODAY. SO FAR, I'VE BEEN TOLD THAT THE POWERTRAIN WARRANTY WILL NOT COVER THIS AS WELL. I CAN'T BELIEVE HOW MANY COMPLAINTS ARE ON THE INTERNET FOR THIS SAME PROBLEM AND SAFETY ISSUE. THIS SHOULD DEFINITELY BE A RECALLED ITEM FOR NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228526May 21, 2008
VISIBILITY
2005 NISSAN MURANO WITH APPROXIMATELY 53,000 MILES. THE SUN VISOR ON THE DRIVER'S SIDE REFUSES TO MAINTAIN POSITION, JUST QUIT WORKING. WE HAVE AN EXTENDED WARRANTY, BUT THE DEALERSHIP IN JACKSON, TN (CARLOCK) SAYS IT IS NOT COVERED. SEARCHED INTERNET AND FOUND OTHERS HAVING SAME PROBLEM. IT IS A MECHANICAL DEFECT AND ALSO A SAFETY HAZARD. PLEASE ADDRESS THIS PROBLEM AND HAVE NISSAN ANSWER TO THESE DEFECTS IN THEIR SUN VISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228534May 21, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHENEVER THE VEHICLE IS DRIVEN OVER ANY BUMPS AT VARIOUS SPEEDS, THE SUN VISOR ON THE DRIVER SIDE FALLS INTO THE CONTACT'S VIEW OF THE ROAD. THE VISOR CAN ONLY BE PUT IN THE UP POSITION OR THE DOWN POSITION, AND THE LEVEL CANNOT BE ADJUSTED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227074May 8, 2008
SEATS
2005 NISSAN MURANO THE DRIVER SEAT BAR UNDER THE SEAT SNAPPED AS I WAS DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226854May 6, 2008
SEATS
BROKEN SEAT FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225614April 24, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWELVE TIMES DUE TO THE FAILURE AND THEY ONLY PERFORMED A TEMPORARY REMEDY. THE DEALER STATED THAT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 36,500 AND FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225499April 23, 2008
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE TRACK ASSEMBLY IN THE DRIVER'S SIDE POWER SEAT FAILED. WHEN ENGAGED THE MOTOR ASSEMBLY WOULD NOT MOVE FORWARD OR BACKWARD BUT INSTEAD WOULD CAUSE THE ENTIRE SEAT TO SWIVEL TO THE RIGHT. PRIOR THE FAILURE THERE WAS A GRINDING NOISE. ANY ATTEMPT TO SHIFT THE POSITION OF THE SEAT WHILE DRIVING COULD HAVE CAUSED A SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224156April 10, 2008
SEATS
POWER DRIVERS SIDE SEAT IN NISSAN MURANO 2005 JAMMED ON THE RIGHT SIDE AFTER 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223522April 7, 2008
SEATS:FRONT ASSEMBLY:POWER ADJUST
A BRACKET ON THE DRIVER'S SIDE POWER SEAT HAS BROKEN, AND THE SEAT TILTS TO ONE SIDE AND ALSO FORWARD. IT IS LOOSE AND WILL MOVE FORWARD SEVERAL INCHES WHEN I DECELERATE/ACCELERATE OR GET IN/OUT OF THE VEHICLE. THIS PROBLEM HAS OCCURRED UNDER NORMAL USE. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT NOR ANYTHING OTHER THAN ORDINARY DRIVING ON STREETS. THE BROKEN BRACKET APPEARS TO BE VERY SMALL FOR A WEIGHT-BEARING PIECE. THIS PIECE WOULD CERTAINLY NOT SURVIVE A CRASH. IF STILL INTACT, THE PIECE WOULD CERTAINLY BREAK DURING A CRASH. THIS COULD CAUSE THE DRIVER'S SEAT TO MOVE DANGEROUSLY CLOSE TO THE STEERING WHEEL, ALLOWING THE DRIVER TO POSSIBLY IMPACT THE STEERING WHEEL OR WINDSHIELD. I HAVE NOT REPAIRED THIS YET, AS I NEED TO DECIDE WHAT ROUTE TO TAKE. APPARENTLY THE DEALERSHIP CHARGES ABOUT $1,000 TO REPAIR/REPLACE THE OFFENDING PART, BUT THEY WILL REPLACE IT WITH THE SAME FRAGILE PART. IT APPEARS THAT CONTACTING A PROFESSIONAL WELDER MAY BE A BETTER CHOICE, AS THEY CAN WELD THE PIECES TOGETHER AND STRENGTHEN THE PIECES TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222524March 27, 2008
SEATS
SEAT SUPPORT ON DRIVER'S SEAT BROKE. READ ON INTERNET ABOUT SEVERAL SIMILAR FAILURES. 2005 NISSAN MURANO, 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10222438March 26, 2008
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CVT TRANSFER CASE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222252March 25, 2008
SEATS
AS I WAS LEAVING MY GARAGE, I HEARD A CLICK AND A SNAP AND REALIZED (AFTER MY SEAT STARTED LEANING TO THE LEFT) THAT THE DRIVER'S SEAT ON MY 2005 NISSAN MURANO BROKE. LUCKILY I WASN'T IN HEAVY TRAFFIC AND WAS ABLE TO PULL OVER. IT IS UNBELIEVABLE THAT NISSAN HAS YET TO VOLUNTARILY RECALL THIS DEFECT. CURRENTLY THE VEHICLE IS AT THE DEALER AND I AM WAITING FOR NISSAN TO TAKE RESPONSIBILITY FOR THIS ISSUE. THIS IS THE 3RD INCIDENT I HAVE HAD WITH THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222259March 25, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 30 MPH, THE DRIVER SIDE SEAT TILTED TO THE LEFT WHEN SHE MADE A TURN. AS A RESULT, THE CONTACT HIT HER HEAD ON THE DRIVER SIDE WINDOW. THE DEALER INSPECTED THE VEHICLE AND RECOMMENDED SHE REPLACE THE ENTIRE SEAT. THE CONTACT FILED A COMPLAINT WITH NISSAN HOWEVER; THEY REFUSED TO COVER THE DAMAGES. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 65,519. THE CONSUMER STATED THE BRAKCET SHEARED OFF DUE TO WHAT HE BELIEVED WAS A MANUFACTURER'S DEFECT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10222078March 23, 2008
AIR BAGS, AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I PURCHASED MY 2005 NISSAN MURANO IN NOV 2005. ON FEB 24, 2006, I BROUGHT THE VEHICLE IN TO THE DEALER BECAUSE THE AIRBAG LIGHT WAS FLASHING. THEY "ERASED ALL DTC'S AND RETESTED THE SYSTEM." IN MARCH 2006, I RETURNED WITH THE SAME PROBLEM. AT THAT TIME, THEY REPLACED THE DRIVER AIRBAG MODULE, SPIRAL CABLE, AND DIAGNOSTIC SENSOR. IT WAS OK FOR A YEAR, BUT THEN STARTED FLASHING AGAIN. I TOOK IT BACK ON OCT. 12, 2007. THEY REMOVED AND REPLACED THE DRIVER SIDE AIRBAG MODULE (AGAIN). THREE DAYS LATER, IT STARTED FLASHING AGAIN. I WASN'T ABLE TO TAKE IT IN AGAIN UNTIL MARCH 21, 2008. AT THAT TIME, THEY REPLACED THE APIRAL CABLE (AGAIN) AND INFORMED ME THAT IT MIGHT NOT BE FIXED BUT, ACCORDING TO NISSAN PROTOCOL, THAT'S ALL THEY COULD DO. IF IT STARTS FLASHING AGAIN, THEY CAN REPLACE THE NEXT PART. IN THE MEANTIME, I HAVE NO MORE OF AN IDEA TODAY THAT MY VEHICLE IS SAFE THAN I HAVE EVER HAD. EVEN IF I TAKE IT IN A 5TH OR 6TH TIME, HOW CAN I BE SURE IT WILL WORK IF AND WHEN I NEED IT? IN THE VERY BEGINNING, THEY DID REPLACE THE WHOLE UNIT, AND THAT DIDN'T WORK. I NO LONGER HAVE CONFIDENCE IN NISSAN'S SAFETY PROTOCOLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222027March 22, 2008
SEATS
DRIVER SIDE SEAT BRACKET BROKE. JUST CRACKED. IT APPEARS SEVERAL PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. CONCERN ABOUT THE INTEGRITY IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221709March 19, 2008
SEATS, STRUCTURE
2005 NISSAN MURANO FAILING MOUNTING BRACKETS. CONSUMER WOULD LIKE TO KNOW IF WHILE CRASH TESTING THE NISSAN MURANO IF THEY ENCOUNTERED FAILURE A FAILURE WITH THE DRIVER SIDE MOUNTING BRACKETS. *KB WHILE NAVIGATING A LEFT TURN, THE DRIVERS SIDE SEAT SUDDENLY TITLED TO THE LEFT CAUSING THE CONSUMER TO LEAN AGAINST THE DOOR AND BUMP HER HEAD ON THE DRIVERS SIDE WINDOW. THE SUDDEN SHIFT ALSO CAUSED AN INJURY TO THE CONSUMERS LOWER BACK. THE BRACKET SHEARED DUE TO WHAT THE CONSUMER BELIEVED WAS A MANUFACTURING DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219770March 1, 2008
SEATS
NISSAN '05 MURANO POWER DRIVER'S SEAT BROKEN SEVERAL TIME I TOOK IT THE FIRST TIME TO THE DEALER AND GOT IT FIX FOR $1200 THAN BROKE AGAIN LAST MONTH I REPORTED THE ISSUE WITH NISSAN BUT THEY WONT RESOLVE THE ISSUE. I THINK IT IS A VERY SERIOUS ISSUE THAT SHOULD BE TAKING CARE OFF. GOD FOR BET I GET TO AN ACCIDENT I COULD EASILY FLY OUT OF THE CAR. THIS IS A BAD SAFETY ISSUE AND NEED TO PAY ATTENTION TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219098February 25, 2008
STRUCTURE, SEATS:FRONT ASSEMBLY:RECLINER, AIR BAGS
WHILE DRIVING DOWN THE HIGHWAY I COULD HEAR WHAT COULD BEST BE DESCRIBED AS A COMBINATION CLICK AND SNAP. AT THE SAME TIME I FELT THE LOWER LEFT SIDE OF THE DRIVERS SEAT MOVE. AFTER FURTHER INVESTIGATION (PICTURES AVAILABLE), I FOUND THAT A SUPPORTING BRACKET HAS SHEARED IN TWO PLACES. THIS CAUSES THE SEAT TO BE VERY LOOSE. ONE OF THE POWER SEAT FUNCTIONS WILL CAUSE THE SEAT TO RAISE UP ONLY ON THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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