Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10968555March 26, 2017
POWER TRAIN
MY NISSAN MURANO SL HAD 35K MILES WHEN PURCHASED. COMPLAINED 5 TIMES TO THE DEALERSHIP ABOUT GROANING NOISE AND MAJOR OIL LEAK. MAJOR VIBRATIONS OCCURRED WHILE DRIVING AND PULLED OVER SO I COULDN'T DRIVE ANYMORE. BURNING SMELL OF OIL THAT WAS LEAKING FOR MONTHS AND WAS NOT NOTICED BY CERTIFIED MECHANICS. ALSO BUCKING MOTIONS. TOWED MURANO FOR REPAIR AND LATER DIAGNOSED AS TRANSFER CASE AND TAIL SHAFT DESTROYED. THE CVT TRANSMISSION NEEDED SLIGHT REPAIRS TOO WITH TRANSFER CASE. COST ~$3500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960424March 13, 2017
ENGINE, WHEELS
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 25 MPH, THE VEHICLE WOULD WOBBLE AND THE ENGINE SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948817February 1, 2017
STEERING, SUSPENSION, WHEELS
COIL SPRING ON RIGHT FRONT STRUT SPLIT AND DUG INTO TIRE CAUSING THE TIRE TO BLOW-OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938334December 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
ON BUSY FAST CALIFORNIA FREEWAY WHEN TRAFFIC SLOWED, SO DID I, THEN I WENT TO SPEED UP TO KEEP UP WITH TRAFFIC AND MY CAR WOULD NOT MOVE. I WAS PRESSING ACCELERATOR AND MY CAR LITERALLY WAS NOT MOVING! MY CHECK SERVICE ENGINE LIGHT CAME ON (NO WARNING, JUST NOW) I WAS SO SCARED! I PUT MY HAZARDS ON, AND I HAD TO DRIVE A FEW MILES GOING 25 MPH, AND MAKING MY WAY ACROSS LANES TO GET OFF THE FREEWAY TO SAFETY. ONCE OFF FREEWAY I PULLED OVER AND TURNED CAR OFF. WHEN ASSISTANCE ARRIVED MY NISSAN MURANO STARTED FINE AND APPEARED OK. I DROVE TO HOTEL AND AS I WAS IN THE MIDDLE OF A BUSY INTERSECTION MAKING A LEFT TURN, I PRESSED THE ACCELERATOR AND MY CAR DID NOT MOVE! IT THEN STALLED AND BY NOW THE LIGHT TURNED RED AND I WAS SITTING IN THE MIDDLE OF THE INTERSECTION! I STARTED MY CAR AND IT ZOOMED PRETTY QUICK. PROBLEM IS, I CANNOT DRIVE A CAR I CANNOT TRUST. THIS IS A DEATH TRAP WAITING TO HAPPEN. I NOTICED SO MANY OTHERS HAVE EXPERIENCED THIS, SO I WONDER WHY THIS VEHICLE WAS NEVER RECALLED FOR THIS?? I HAVE MAINTAINED MY MURANO VERY GOOD, I HAVE ALWAYS BACKED AND BELIEVED IN NISSAN- NOW I WONDER. ON XMA EVE IT DID THIS, AS I WENT TO PROCEED ON A GREEN LIGHT. IT WAS NIGHT, RAINING, WINDY AND MY CAR FINALLY DIED. I PUT ON HAZARDS, BUT I WAS IN DANGEROUS LOCATION- IN MIDDLE OF ROAD. I GOT OUT OF MY CAR AND WAITED FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937528December 27, 2016
ELECTRICAL SYSTEM
WHEN YOU RUNNING THE CAR SUDDENLY THE CAR LOST THE POWER AND STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935369December 14, 2016
ELECTRICAL SYSTEM
ALTERNATOR FAILURE MANY TIMES UNKNOWN REASON LAST TIME HAPPENED WHILE DRIVING ON THE A BUSY STREET DIED AND WON'T START SECOND TIME IT HAPPENED IN LESS THAN ONE WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928202November 28, 2016
POWER TRAIN, ENGINE
I'M HAVING PROBLEMS WITH MY CVT TRANSMISSION, WHEN I PRESS ON THE GAS PEDAL IT HESITATE TO GO I WENT TO A MECHANIC AND THEY SAY IT WAS THE CVT. I RESEARCHED THE PROBLEM AND SEE OWNERS HAVING THE SAME PROBLEM, I'M JUST WONDERING WHY THIS ISN'T A RECALL. THIS VEHICLE ALWAYS GET MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925515November 11, 2016
POWER TRAIN
TRANSMISSION FAILED WITHOUT WARNING AT 68K MILES. WHILE ON HIGHWAY ENGINE JUST STARTED FREE REVING. HAD TO COAST TO SIDE OF ROAD. NISSAN WILL NOT ASSIST IN REPAIR AS CAR IS OVER 10 YEARS OLD. DEALER WORKED ON TRANSFER CASE IN MAY; THOUGHT THEY REPORTED ALL WAS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916310October 16, 2016
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TAKATA RECALL REPORT DATE: MAY 19, 2009 NHTSA CAMPAIGN NUMBER: 09V169000 ENGINE AND ENGINE COOLING IT WAS ME AN FAMILY DRIVE HOME ON HWY 55 AN MY INTAKE RESONATOR STARTED THEN CAR SPEED LIMITS FIRST THEN CAR CRANK CAM POSITION SENOR CVT TRANSMISSION INTERNAL TEMPERATURE SENSORS CIRCUIT. BOARD FOR CRANK POSITION SENSORS. REPORT RECEIPT DATE: JULY 14, 2005 NHTSA CAMPAIGN NUMBER:05V319000 COMPONENT:ELECTRICAL SYSTEM ALTERNATOR STOP THE BATTERY FROM CHARGING THEN BATTERY BEGIN TO DISCHARGE ONLY STAY CHARGE FIVE MINS HAVING SENSOR DEFUAT.. THAT CAN CASE MY FAMILY TO HAVE A CRASH NEED HELP WITH THIS. THANK YOU HAVE PAPERWORK SHOWING DEFAULT ON MY 2004 NISSAN MURANO SL FWD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10908760September 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A LEAK ON THE FRONT AND REAR FLOORS THAT PROGRESSED WITHOUT WARNING. WHEN THE AIR CONDITIONER WAS ACTIVATED, IT DRIPPED WATER. IN ADDITION, THERE WAS WATER NEAR THE SPARE TIRE CARRIER. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FREON NEEDED TO BE FILLED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895594August 13, 2016
POWER TRAIN
2004 MURANO WOULD NOT EXCEL AT STOP SIGNS/RED LIGHTS OR LOW SPEEDS. TESTED BY NISSAN DEALERSHIP, CODES SHOW TRANSMISSION GOING OUT. LOVE MY CLEAN, LOOKS LIKE NEW MURANO EVEN AT IT'S AGE AND 136,000 MILES. OWNED NISSAN'S SINCE LATE 80'S. NISSAN CORP. WILL NOT HELP WITH REPAIR. SO NOT FAIR. NISSAN KNOWS THEIR PRODUCT WAS INFERIOR. BEING FORCED TO PURCHASE A NEW VEHICLE. REPAIRS ALMOST AS MUCH AS VEHICLE'S VALUE. I LOVED MY MURANO SO MUCH I TALKED THEM UP TO FRIENDS/FAMILY SO THEY PURCHASED NISSAN'S. OPPOSITE OPINION NOW!!! GOODBYE NISSAN!!!!! YOU HAVE HURT ME FINANCIALLY SO I HOPE TO DO THE SAME!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894024August 8, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG EXPLODED AND METAL SHARDS OF SHRAPNEL VIOLENTLY EMITTED FROM THE AIR BAG. THE CONTACT ALSO NOTICED AN OVERPOWERING ODOR SIMILAR TO GUN POWDER, WHICH CAUSED HER TO HAVE BREATHING PROBLEMS. THE CONTACT WAS ABLE TO EXIT THE VEHICLE, BUT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS DIAGNOSED WITH PERMANENT LUNG DAMAGE AS A RESULT OF BREATHING IN THE CHEMICALS FROM THE AIR BAG, IN ADDITION TO FRACTURED RIBS. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 75,000.....UPDATED 08/11/16 *BF **** UPDATED 12/21/16*LJ UPDATED 12/27/16.*JB *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10892876August 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I'D LIKE TO START BY SAYING THIS IS MY 3RD OR 4TH COMPLAINT PERTAINING TO THE SAME ISSUE AND I HAVE YET TO GET A RESPONSE. CUSTOMERS HAVE THE OPTION TO LIST THEIR COMPLAINTS, HOWEVER, I BELIEVE THIS IS A SERIOUS MATTER NOT TO MENTION SAFETY ISSUE. THERE'S NO RHYME OR REASON THIS MATTER SHOULD BE OVER LOOKED BY NO MEANS. ONCE AGAIN AS I AM DRIVING WITH MY KIDS THIS IS MY BIGGEST CONCERN WITH NISSAN, TRAFFIC IS FLOWING BUT HAVE STOP AND GO MOMENTS, SO AS I WAS AT A STOP MOMENT, THEN PROCEEDED TO GO, I PRESSED ON THE ACCELERATOR AS I NORMALLY DO, PRESSED ALL THE WAY DOWN, NOTHING, I REPEAT NOTHING HAPPENED MY CAR DIDN'T MOVE AT ALL, INSTEAD IT LOSS POWER, THE RPMS INCREASED THAT'S ABOUT ALL. MIND YOU I'M ON THE EXPRESSWAY I-55 WITH MAJORITY OF THE VEHICLES ARE SEMI-TRUCKS THIS IS VERY FRIGHTENING, NOT KNOWING WHEN THIS WILL OCCUR. ME AND MY KIDS LIFE ARE AT STAKE EACH AND EVERY TIME WE'RE IN THIS VEHICLE. NO ONE HAS REACHED OUT TO ME AND OTHER FAMILY'S I'M SURE, WHY? I DON'T KNOW. THIS IS A SAFETY ISSUE, NO INDICATION THAT LOSS OF POWER IS ABOUT TO HAPPEN, AND OR WILL HAPPEN. I SAVED UP AND SPENT MY HARD EARNED MONEY BUYING THIS VEHICLE BECAUSE I HEARD THAT THE NISSAN NAME/BRAND WAS GOOD, RELIABLE, ETC. NOT SURE IF I BELIEVE THAT NOW AFTER THE MANY ISSUES AND CONCERNS I HAVE WITH MY NISSAN MURANO. HOW LONG DOES IT TAKE TO MAKE A DECISION THAT OBVIOUSLY THERE NEED TO BE A RECALL ON THE POWERTRAIN DUE TO CVT FAILURE. I'M VERY DISAPPOINTED IN THE DECISION I MADE TO PURCHASE THIS VEHICLE. IN ADDITION, TO THAT I DISAPPOINTED IN THE LACK OF CONCERN FROM THE MAKER OF THIS VEHICLE. I'M HOPING THAT THIS MATTER GETS RESOLVED SOON BEFORE LIVES ARE LOST. NO FATALITIES SHOULD COME OF THIS IF THE ISSUE IS ADDRESSED NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887883July 22, 2016
UNKNOWN OR OTHER
DOOR LOCK ACTUATORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884120July 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER AND DID NOT ACCELERATE. THE RPMS INCREASED, BUT DID NOT AFFECT THE POWER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000....UPDATED 08/15/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883309July 7, 2016
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875878June 22, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WHILE DRIVING IN RUSH HOUR TRAFFIC MIND U A BIG TRUCK WAS BEHIND ME TRAFFIC IS STOP AND GO, AS I PRESS DOWN ON THE ACCELERATOR THERE WAS NO MOVEMENT FROM MY VEHICLE, LIKE IT LOSS POWER, I THOUGH MAYBE THE GEAR WAS CHANGED, BUT THEN IT DAWNED ON ME THAT THIS HAS HAPPENED TO ME NOT ONCE OR TWICE, BUT IT'S BEGINNING TO HAPPEN MORE FREQUENTLY THIS IS NOT NORMAL. I CONFIRMED THAT THE GEAR WAS STILL IN DRIVE, AS I PRESSED DOWN ON THE ACCELERATOR MY VEHICLE JERKED AS IT PROCEEDED TO TAKE OFF (AS IF IT WAS IN TURBO BOOST), I COULD HAVE HIT SOMEONE ELSE'S CAR (GOOD THING I DIDN'T). THIS IS A VERY SERIOUS MATTER MANY, MANY LIVES ARE AT STAKE. I'M DISAPPOINTED THAT THIS MATTER HAVE NOT RAISED CORPORATE EYES AT NISSAN . THE REASON FOR THIS PAGE IS FOR CONSUMERS TO REPORT COMPLAINTS BUT IT SEEMS AS IF I'M NOT GETTING THE ANSWERING THAT'S NEEDED TO FIX THIS SERIOUS ISSUE AND NOR ARE THE OTHER OWNERS WHO HAVE LISTED THEIR COMPLAINTS. THIS ISSUE SHOULD NOT BE ADDRESSED AFTER PEOPLE HAVE LOST THEIR LIVES BY HAVING/CAUSING ACCIDENTS DUE TO LOSS OF POWER. THIS IS SCARY FOR MYSELF AND MY FAMILY. I GET NERVOUS WHEN DRIVING ON THE HIGHWAY AND OR THE EXPRESSWAY NOT KNOWING WHEN THIS FAULTY POWER TRAIN ISSUE WILL HAPPEN. GOOD THING THAT BIG TRUCK DIDN'T RUN INTO THE BACK OF ME THAT WOULD HAVE BEEN DEADLY. NO ONE SHOULD HAVE TO JEOPARDIZE THEIR LIVES AND OTHERS. NISSAN SHOULD CORRECT THIS PROBLEM IMMEDIATELY. HOW AND WHEN IS IT DETERMINED ON WHAT COMPLAINT GET ADDRESSED. DISAPPOINTED CUSTOMER. ALSO, THE ACTUATORS ON MY PASSENGER SIDE BOTH FRONT AND BACK DOES NOT WORK THEY HAVE TO BE LOCKED MANUALLY ALONG WITH THE HATCH IT DOESN'T SEEM TO LOCK EITHER. THE ACTUATORS SHOULD NOT GO OUT AND SHOULD BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873017June 7, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871583May 31, 2016
ENGINE, POWER TRAIN
WHILE IN THE PROCESS OF ACCELERATING MY VEHICLE FROM A STOP, I PUSHED ON THE ACCELERATOR, THE VEHICLE DID NOT MOVE, I THOUGHT MAYBE IT WAS OUT OF GEAR FOR THE SIMPLE FACT THAT IT DID NOT RESPOND WHEN PUSHING DOWN ON THE ACCELERATOR; CLEARLY THAT WAS NOT THE CASE THE VEHICLE WAS STILL IN DRIVE. HOWEVER, I PUSHED ON IT AGAIN AN IT WAS BIG JERK BEFORE THE VEHICLE MOVED FORWARD.... THIS PROBLEM/ISSUE HAS BECOME VERY ANNOYING, BUT MOST OF ALL DANGEROUS AN ARE PEOPLE LIVES AT RISK AND JEOPARDY OF CAUSING AN ACCIDENT. IT'S VERY SCARY DRIVING MY VEHICLE NOT KNOWING IF THE VEHICLE WILL OR WILL NOT ACCELERATE PROPERLY AS IT SHOULD. DRIVING ON A HIGHWAY THIS MATTER BECOMES EVEN MORE DANGEROUS. IN ADDITION TO THAT WHEN PRESSING ON THE ACCELERATOR THE VEHICLE SEEMS TO BE VERY LOUD, EACH AND EVERY TIME WHEN PRESSING THE ACCELERATOR. I DO NOT LIKE PUTTING MY FAMILY'S LIFE AT RISK WHEN THEY'RE RIDING ALONG WITH ME. THIS ISSUE MUST AND NEED TO BE ADDRESS ASAP. I AM VERY DISAPPOINTED BECAUSE THE FACT OF THE MATTER NISSAN AND OR THE NHTSA HAVE NOT RECALLED THE 2004 NISSAN MURANO TO CORRECT THIS SERIOUS MATTER. LORD AND BEHOLD IT SHOULDN'T TAKE ANYONE TO LOSE THEIR LIFE OR (LIVES) BEFORE THIS STALLING ISSUE IS CORRECTED. PEOPLE BOUGHT THIS VEHICLE BECAUSE NISSAN IS KNOWN TO MAKE GOOD QUALITY VEHICLES AND HAVE BEEN KNOWN TO HAVE A GOOD REPUTATION FOR SAFETY. I'M BEGINNING TO SECOND GUESS THE QUALITY OF NISSAN VEHICLES. MY KIDS ARE EVERYTHING TO ME, SO WITH KIND REGARDS CAN THIS MATTER BE TAKEN SERIOUS. ALL LIVES MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870949May 26, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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