Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10279042August 1, 2009
SEATS
2005 NISSAN MURANO. THE DRIVER'S SEAT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278865July 31, 2009
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHENEVER THE CONTACT SITS ON THE FRONT DRIVER'S SEAT, THE LEFT CORNER OF THE SEAT FALLS DOWN. WHILE DRIVING 15 MPH, THE SEAT SHAKES AND CAUSES UNSTABLE VISIBILITY. HE TOOK THE VEHICLE TO TWO DEALERS AND BOTH STATED THAT THE WELDING IN THE SEAT NEEDED TO BE REPAIRED. THROUGH ONLINE RESEARCH, HE FOUND NUMEROUS COMPLAINTS ON THIS VERY SAME FAILURE FOR THIS VEHICLE. HE STATED THAT IT APPEARED TO BE A MANUFACTURER DEFECT THAT SHOULD BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 71,294.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278276July 25, 2009
SEATS
FRONT DRIVER SEAT HAS BROKEN OFF OF TRACK, AND MOVES/ROCKS DURING DRIVING CAUSING SAFETY ISSUE. 1000 TO REPAIR., NISSAN WILL NOT FIX DEFECT, AND CHARGED ME ADDITIONALLY JUST TO LOOK AT IT( COULDN'T AFFORD THE FIX AT $1000). ATTACHED WEBSITE INDICATE 149 COMPLAINTS ON THE EXACT SAME THING TO DATE. NEED HELP TO GET THIS VERY DANGEROUS DEFECT RESOLVED. NUMBER OF COMPLAINTS CAN BE FOUND AT WWW.MYCARSTATS.COM. NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277645July 21, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. SINCE APRIL OF 2009, THE VEHICLE HAS BEEN LOSING POWER WHILE DRIVING 55 MPH. THE SPEED HAS DECREASED TO 5 MPH ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT THEY COULD NOT DIAGNOSE THE FAILURE WITH THE COMPUTER SYSTEM/ENGINE. THE CONTACT IS CONCERNED THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276921July 15, 2009
LATCHES/LOCKS/LINKAGES
1. THERE WERE NO EVENTS THAT LEAD UPTO THE FAILURE OF THE LOCKING MECHANISM. 2. THE FAILURE STARTED AUTOMATICALLY. THERE IS A PROBLEM IN THE LOCKING ACTUATOR. THE LOCK SWITCH DOES NOT LOCK THE DOOR EVEN THOUGH THE SWITCH IS PRESSED AND THE LOCKING SOUND IS HEARD. THIS MAKES PERSONAL SAFETY A BIG CONCERN. IF THE DOOR IS UNLOCKED WHEN THE LOCKING SWITCH IS PRESSED, IT CAN STILL BE OPENED FROM THE OUTSIDE. IN ENVIRONMENTS WHEN PERSONAL SAFETY IS OF STRONG CONCERN, THERE SHOULD BE SOME SENSE OF FEELING SECURED WITHIN THE CAR WHEN THE DOOR IS "LOCKED." SOMEONE COULD BE HURT, ROBBED, CARJACKED, OR EVEN MURDERED BECAUSE OF A SIMPLE LOCKING MECHANISM FAILURE. THIS FAILURE IS ALL AROUND WITH MANY CARS HAVING ALL 4 DOOR LOCKS FAIL AT ONCE ACROSS ALL NISSAN CAR/SUV/TRUCK MODELS. THE REPLACEMENT COST FOR 4 ACTUATORS FROM THE NISSAN DEALERSHIP IS $1600. THIS IS A SAFETY CONCERN AND A RECALL SHOULD BE MADE FOR ALL NISSAN MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276475July 12, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 NISSAN MURANO, PURCHASED IN 2005. RECENTLY I HAVE BEEN HAVING PROBLEMS WITH THE RIGHT FRONT PASSENGER DOOR AND HATCHBACK NOT LOCKING OR UNLOCKING BY USE OF THE FOB. THE RIGHT FRONT PASSENGER DOOR DOES NOT HAVE A KEY LOCK AND APPARENTLY WHEN THIS DOOR LOCK MOTOR IS NOT LOCKING OR UNLOCKING, NEITHER IS THE REAR HATCH. I BELIEVE THAT THIS IS A SAFETY ISSUE AND NHTSA SHOULD FOURCE NISSAN TO RECALL ALL THEIR VEHICLES WITH THIS PROBLEM FOR REPLACEMENT W/O COST TO THE CONSUMER. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT IS IMPERATIVE NO ONE SHOULD HAVE ACCESS TO THE VEHICLE. IF ANYONE CAN SIMPLY OPEN THE DOOR TO BAIN ACCESS, CARJACKING, INJURY OR EVEN AN ASSAULT IF MUCH EASIER FOR THE PERPERTRATORS. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT AND ELIMINATES SOME OF THESE TERRIFYING SCENARIOS. NISSAN, KNOWING THERE IS A SECURITY AND POSSIBLY SAFETY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THESE VEHICLES FOR CONSUMER PROTECTION AND SAFETY, IS NEGLIGENT. THEIR ACTION WILL OPEN THE DOOR TO A CLASS ACTION LAWSUIT SHOULD SOMEONE BE MURDERED, ROBBED, RAPED OR ASSAULTED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE APPARENT LOCKING SOUND. REMEMBER, IN THIS CASE THERE ARE NO OBVIOUS INDICATIONS THE DOOR ISN'T LOCKED, WHEN IT REALITY IS AN "OPEN DOOR" WITH THE OCCUPANTS EASY TARGETS. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK AND OTHER TIMES THEY DON'T. IN EMERGENCIES IT IS IMPORTANT TO BE ABLE TO UNLOCK DOORS IMMEDIATELY. DURING A CRISIS SITUATION THE DRIVER AND PASSENGERS USE THE DOOR ROCKER BUTTON TO UNLOCK THE DOORS, THE LOCKING/UNLOCKING SOLENOID OR ACTUATOR MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCIES. NISSAN'S USUAL QUOTE OF $1600.00 TO REPAIR AND REPLACE ALL THE DOOR LOCK AND ACTUATORS IS RIDICULOUS, AND SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276199July 9, 2009
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE DRIVER'S SEAT BEGAN MOVING FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BASE NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, SHE NOTICED THAT THE SEAT WAS NOT POSITIONED PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 57,472.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276282July 9, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A MURANO WHERE THE AIR INTAKE KEEPS COMING LOOSE AND WON'T STAY THEREFORE MAKING THE CAR STALL ON THE INTERSTATE WHILE TRYING TO PICK UP SPEED. IT'S BEEN FIXED ONCE BUT IT STILL KEEPS HAPPENING. I CAN'T PULL INTO TRAFFIC FOR THE FEAR THE CAR WILL CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276069July 8, 2009
SEATS
MY HUSBAND PURCHASED A NEW NISSAN MURANO IN 2005. IN 2006 WE GAVE THE CAR TO OUR 16 YEAR OLD DAUGHTER. THE VEHICLE HAS 23,000 (!) ON IT. LAST WEEK SHE INFORMED ME THAT HER SEAT "MOVES" WHEN SHE TURNS THE VEHICLE. WE TOOK THE CAR TO CROWN NISSAN AND WAS INFORMED THAT THE "LIFTER LINK" WAS BROKEN AND WOULD NEED TO BE REPLACED AT THE COST OF $600 PARTS AND $250 LABOR. I AM QUESTIONING WHY A NISSAN PRODUCT AND AT 4 YEARS OF AGE WOULD HAVE A BROKEN SEAT??? AFTER RESEARCHING THIS ON THE INTERNET THIS APPEARS TO BE A KNOWN PROBLEM WITH PREVIOUS COMPLAINTS FILED WITH YOUR OFFICE. WHY HAS THIS NOT BEEN ADDRESSED? A SEAT BRACKET BREAKING IS NOT A NORMAL WEAR & TEAR ITEM. I CAN SEE A PATTERN DEVELOPING AND CERTAINLY YOU FOLKS MUST BE ABLE TO ALSO. HOW MANY SEATS/PASSENGERS HAVE BEEN EJECTED FROM WRECKED VEHICLES? HOW PEOPLE HAVE BEEN HUNG BY THEIR SEATBELT IN THE EVENT OF A CRASH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276111July 8, 2009
SEATS
A BRACKET ON THE DRIVER'S SIDE POWER SEAT HAS BROKEN, AND THE SEAT TILTS TO ONE SIDE AND ALSO FORWARD. IT IS LOOSE AND WILL MOVE FORWARD SEVERAL INCHES WHEN I DECELERATE/ACCELERATE OR GET IN/OUT OF THE VEHICLE. THE DRIVER'S SEAT IS NOW VERY LOOSE. THE SEAT MOVES UPON EXIT/ENTERING THE CAR AND WHILE DRIVING. A SMALL SUPPORT BRACKET IS BROKEN AND NISSAN CLAIMS THE WHOLE SEAT ASSEMBLY NEEDS TO BE CHANGED, COST $1000+. IT SEEMS TO ME THAT SEAT BRACKET SHOULD NOT BREAK UNDER NORMAL CONDITIONS AND I WAS VERY SURPRISED WHEN I LOOKED AROUND ONLINE AND FOUND MANY PEOPLE WITH THE SAME PROBLEM. HAVE THE DRIVERS SEAT MOVE AROUND WHILE THE CAR IS MOVING SEEMS TO ME LIKE A SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275591July 2, 2009
SEATS
THE DRIVERS SEAT ON MY 2005 NISSAN MURANO S IS DEFECTIVE. THE FRAME UNDER THE SEAT THAT HOLDS THE SEAT TO THE CHASSIS OF THE VEHICLE SOMEHOW BROKE OFF AT ONE OF THE CORNERS. WHEN SITTING IN THE SEAT, THE SEAT ROCKS SIDE TO SIDE. I'VE OWNED THE VEHICLE SINCE OCTOBER 2007, AND THE PROBLEM AROSE ABOUT 6 MONTHS AFTER OWNING THE VEHICLE. THIS ISSUE IS VERY WORRYING BECAUSE IT FEELS AS IF THE SEAT IS NOT HELD ON PROPERLY, AND FEELS AS IF THE SEAT IS GOING TO COMPLETELY COME OFF THE FRAME. I CONTACTED NISSAN AND I WAS TOLD THAT THE ISSUE WILL COST ABOUT $1,000 TO REPAIR BECAUSE ITS NOT COVERED BY NISSAN. THIS PROBLEM NEEDS TO BECOME A RECALL BECAUSE THE PROBLEM SEEMS TO AFFECT THOUSANDS OF NISSAN MURANO OWNERS. THE PROBLEM HAS GOTTEN WORSE AND WORSE AS TIME HAS PASSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275654July 2, 2009
SEATS
WHILE SITTING IN THE DRIVER'S SEAT THE BRACKET THAT HOLDS THE SEAT IN ITS POSITION BROKE. THE SEAT ROCKED BACK AND FORTH CAUSING A SAFETY HAZARD FOR ME WHILE DRIVING THE VEHICLE. TOOK IT TO THE DEALER WAS TOLD THAT IT WOULD COST APPROXIMATELY $1000 OR MORE TO REPAIR. VEHICLE ONLY HAD AT THE TIME APPROX 81,000 MLS. THIS DEFECT SHOULD BE FURTHER INVESTIGATED AND A RECALL ISSUED AS IT APPEARS TO BE A MANUFACTURE DEFECT WITH THE NUMBER OF COMPLAINTS THAT HAVE BEEN SUBMITTED. THOSE WHO HAVE HAD THIS EQUIPMENT REPAIRED AS I HAVE SHOULD BE PROPERLY REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275508July 1, 2009
VISIBILITY
I JUST BOUGHT MY 2005 NISSAN MURANO IN MAY 2009 AND HAVE JUST STARTED EXPERIENCING MY DRIVERS SIDE VISOR WILL NOT STAY UP. AT FIRST I THOUGH IT WAS JUST GOING TO HAPPEN A FEW TIME, BUT NOW IT WONT STAY UP BUT FOR LIKE 2 MINUTES THEN FALLS BACK DOWN. I THINK THAT THIS IS A MAJOR SAFTEY ISSUE, BECAUSE FOR THAT SPLIT SECOND THAT THE VISOR IS DOWN I COULD WRECK. I HAVE ALSO HEARD OF OTHER COMPLAINTS BECAUSE OF PASSENGER SIDE VISORS DOING THE SAME THING, BUT NOTHING SEEMS TO BE GETTING DONE. OBVIOUSLY THIS IS A DEFECT AND SOMETHING SHOULD GET REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275520July 1, 2009
SEATS, EQUIPMENT:MECHANICAL
2005 NISSAN MURANO. THE LEFT SEAT ( DRIVERS ). ABOUT ONE MONTH AGO I NOTICED THAT THE SEAT WAS LOOSE ON THE LEFT SIDE OF THE SEAT. I TOOK IT TO THE DEALERS AND THEY FOUND THAT THE AFT LIFT ROD HAD CRACKED. THE REPAIR WOULD COST OVER 1000 DOLLARS. I MADE A REPAIR ON THE SEAT BY WELDING THE BROKEN PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275284June 29, 2009
LATCHES/LOCKS/LINKAGES
THERE IS A FAULTY DOOR LOCK MECHANISM ON MY 2005 NISSAN MURANO. 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275292June 29, 2009
LATCHES/LOCKS/LINKAGES
THE POWER LOCK ON MY 2005 NISSAN MURANO WILL NOT LOCK/UNLOCK. I TOOK IT TO THE DEALER AND WAS TOLD IT IS NOT COVERED UNDER MY EXTENDED WARRANTY AND WOULD COST OVER $500, PARTS AND LABOR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274694June 23, 2009
SEATS
FAILURE OF THE LEFT REAR ANCHOR OF THE DRIVER'S SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274367June 19, 2009
SEATS
I CURRENTLY OWN A 2005 NISSAN MURANO WITH APPROX. 60K MILES. TO MY SURPRISE WHILE DRIVING THE CAR, THE SEAT BEGAN TO ROCK BACK AND FORTH FOR NO APPARENT REASON. AFTER TAKING THE CAR INTO OUR LOCAL NISSAN DEALER, I WAS INFORMED THAT THE WELDS ON THE DRIVERS SEAT HAD BROKEN AT THE BASE AND THIS WAS A COMMON PROBLEM. UNFORTUNATELY, THIS REPAIR WOULD COST AROUND $1,000 TO REMEDY. AFTER RESEARCHING THIS PROBLEM ONLINE, I HAVE FOUND THAT THIS IS INDEED A VERY COMMON ISSUE WITH NISSAN MURANO'S, BUT NISSAN CORP. HAS NOT ISSUED A SAFETY RECALL. THIS IS A VERY SERIOUS SAFETY DEFECT. SOME OWNERS HAVE STATED THAT THEY WERE DRIVING WHEN THIS DEFECT OCCURRED AND IT CAUSED THE DRIVER TO VEER INTO ONCOMING TRAFFIC DUE TO THE SURPRISE OF THE SEAT FALLING TOWARDS THE DRIVERS DOOR. AFTER SPEAKING WITH NISSAN CONSUMER AFFAIRS, I WAS INFORMED THAT THERE WAS NOT A RECALL ISSUED AND THAT I WOULD BE RESPONSIBLE FOR THE CORRECTION OF THIS SAFETY DEFECT. SOME OWNERS HAVE PAID TO HAVE THIS ISSUE CORRECTED, ONLY TO HAVE IT OCCUR YET AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274186June 17, 2009
SEATS
MY 2005 NISSAN MURANO DRIVER'S SEAT POPPED WHILE AT A STOP LIGHT WHEN I REPOSITION MYSELF IN THE SEAT. IT WAS THE LEFT REAR BRACKET. IN READING SEVERAL WEBSITES, THIS APPEARS TO BE AN INTERNATIONAL PROBLEM AND IS POSSIBLY A DESIGN FLAW AND COULD CAUSE SERIOUS INJURY IF THIS HAPPENS WHILE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273544June 11, 2009
SEATS
BROKEN DRIVER'S SEAT. SEAT SEEMS TO HAVE DETACHED FROM BASE AND ROCKS BACK AND FORTH; WHEN TURNING THE ONLY THING HOLDING ME ONTO THE SEAT IS MY SEATBELT. CAR IS A 2005 MURANO WITH 39,700 MILES ON IT PURCHASED NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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