Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10083488September 21, 2004
VEHICLE SPEED CONTROL
WHEN STOPPING AT A TRAFFIC LIGHT, THE VEHICLE SURGED FORWARD WITHOUT WARNING. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER REAR-ENDED ANOTHER VEHICLE AS A RESULT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. *JB THE DEALER COULD NOT DUPLICATE THE PROBLEM. RECALL #10072202 & 10072201. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091366September 20, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN EVER THE CAR IS IN STOP AND GO TRAFFIC IT BEGINS TO HESITATE WHEN THE GAS PEDAL IS DEPRESSED AND THEN LURCHES FORWARD. THE EFFECT IS LIKE A RUBBER BAND STRETCHING AND THEN RELEASING QUICKLY. NUMEROUS CLOSE CALLS HAVE OCCURRED BASED ON OTHER VEHICLES ASSUMING THAT WE ARE ALLOWING THEM TO ENTER THE ROAD AHEAD OF US ONLY TO SEE THE CAR LURCH AND THE BRAKES APPLIED HEAVILY.AFTER EACH OF THESE OCCURENCES SPEED CONTROL BEGINS TO SURGE AND DECLINE WHEN ENGAGED. FOUR VISITS JANUARY 14 2004 SERVICE DEPARTMENT CANNOT DUPLICATE PROBLEM. MAY, 26,2004 DEALER FOUND MASS AIR FLOW SENSOR COULD BE PROBLEM JUNE 3,2004 DEALER REPLACED MASS AIR FLOW SENSOR. JUNE 4 2004 RETURNED TO SERVICE DEPARTMENT FOR SAME PROBLEM DEALER SERVICE CANNOT REPLICATE. SEPT 14004 SAME PROBLEM DEALER CLAIMS DROVE CAR 160 MILES NOT IN STOP AND GO FOPR MORE THAN A SHORT PERIOD AND CANNOT REPLICATE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091324September 20, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
ALTERNATOR FAILED ON 2003 NISSAN MURANO AT 11,000 MILES I MISSED WORKED STUCK ON THE SIDE OF THE ROAD FOR 5 HOURS REPLACED ALTERNATOR.... TALKED TO A FEW PEOPLE ONA NEWS GROUP AND AND 47 OUT OF 118 HAD A BAD ALTERNATOR . *AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091208September 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
DRIVING VEHICLE AT NIGHT 300 MILES FROM HOME WHEN THE "BATTERY" AND BRAKE TROUBLE LIGHTS CAME ON. CAR COMPLETELY LOST POWER SUDDENLY AND I WAS NOT ABLE TO GET THE VEHICLE TO THE ROAD SHOULDER. THIS WAS VERY DANGEROUS. I WAS TOWED TO A LOCAL DEALER AND HAD TO RENT A CAR HOME AND RENT A CAR TO COME BACK FOR MY VEHICLE. ALTERNATOR WAS DIAGNOSED AS FAILED. NISSAN DEALER COULD NOT OBTAIN PART FOR 7 DAYS. NO EXPLAINATION.*AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090452September 5, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE TRANSFER CASE AND DRIVESHFT HAD TO BE REPLACED DUE TO A HORRIBLE NOISE THAT STARTED OCCURING AT 10200 MILES ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090454September 5, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER SEAT TRACK HAS BEEN REPLACED 2XS AND STILL HAS ROCKING MOTION PROBLEM, VERY ANNOYING NISSAN MIGHT AS WELL PUT THUMB TACS ON THE STEERING WHEELS OF THEIR CARS IF THEY FIND THIS PROBLEM ACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088684August 27, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR WENT BAD AFTER 36000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088247August 20, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING HOME WITH AROUND 5000 MILES ON THE ODOMETER, THE BATTERY AND BRAKE LIGHT ON THE DASH TURNS ON. I CALLED THE DEALER TO SEE WHAT IT MEANT AND THEY TOLD ME THAT WAS THE WARNING SIGN OF A FAILED ALTERNATOR. THEY ADVISED ME TO TOW THE CAR TO THE NEAREST DEALER BECAUSE THE CAR WAS BASICALLY RUNNING OFF THE BATTERY. THE DEALER WAS CLOSING, SO I HAD TO LEAVE IT THERE OVERNIGHT WITHOUT A RENTAL CAR. THE NEXT DAY THE DEALER WAS ABLE TO SWAP THE ALTERNATOR WITH A NEW ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088190August 19, 2004
STRUCTURE:BODY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THREE SEPARATE INCIDENTS OF CD-CHANGER/PLAYER FAILURE, EACH TIME UNIT WAS REPLACED WITH A "NEW" ONE. TWO FAILURES OF REAR CUP HOLDER. ONE FAILURE OF VEHICLE ALTERNATOR AT APPROXIMATELY 19,000 MILES. MOST RECENT FAILURE WAS THE IPDM CONTROL MODULE AT APPROXIMATELY 20,000 MILES. MYSTERIOUS ONGOING TRANSMISSION HESITATION, CAUSE UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088166August 18, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
03 NISSAN MURANO SL BATTERY WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATED AND WOULD NOT GO OUT ALTERNATOR WAS DIAGNOSED BY DEALER AS BEING BAD ALTERNATOR REPLACED UNDER WARRANTY BY DEALER I AM A SUBSCRIBER TO A INTERNET FORUM FOR MURANO'S AND HEARD OF THE WARNING SIGNS AND SUBSEQUENT ALTERNATOR FAILURES FROM OTHER OWNERS. THIS IS NOT AN ISOLATED OCCURANCE FOR MURANO OWNERS SOMEWHERE AROUND 30% OF VEHICLES HAVE SUFFERED THIS FAILURE AND SOME MORE THAN ONCE. I BELIEVE THAT NISSAN SHOULD ACKNOWLEDGE THIS AND CONDUCT A RECALL FOR REPLACEMENT OF THESE ALTERNATORS TO INCLUDE A NEW DESIGN OR NEW SUPPLIER TO CORRECT THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087030August 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY ALTERNATOR FAILED. I WAS STRANDED ON A BUSY FREEWAY. WHEN I CALLED NISSAN ROADSIDE, I WAS INFORMED THAT MY VEHICLE DID NOT HAVE ROADSIDE COVERAGE AND THEY WOULD NOT TOW IT TO THE DEALER. I HAD TO MAKE MY OWN ARRANGEMENTS, AT MY EXPENSE, TO GET IT THERE TO HAVE THE WARRANTY REPAIR COMPLETED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087032August 17, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER WENT OUT ON MURANO LEAVING ME WITH NO BRAKES. NO ADVANCE WARNING TO FAILURE. MASTER CYLINDER WAS REPLACED BY NISSAN UNDER WARRANTY. '03 NISSAN MURANO WITH 15,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087049August 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING HOME FROM WORK APPROXIMATELY 3.5 MILES ON JULY 22ND 2004, I NOTICED THE BRAKE AND BATTERY LAMPS WERE ILLUMINATED ON THE DASHBOARD OF MY 2003 NISSAN MURANO SE AWD MANUFACTURED IN MARCH 2003. AFTER CONTACTING UNIVERSITY DEALERSHIP IN LANSING, MI ON JULY 23RD 2004, I WAS INFORMED TO BRING IT IN RIGHT AWAY. I DROVE IT ABOUT 10 MILES THAT DAY WITHOUT A CHANGE IN BEHAVIOR FROM THE VEHICLE BUT THE LAMPS WERE STILL ON. LATER THAT DAY I WAS INFORMED IT WOULD NEED A NEW ALTERNATOR. I DID NOT HEAR ABOUT ANY PROGRESS UNTIL AUGUST 2ND 2004 WHICH IS 10 DAYS LATER. THE DEALERSHIP CLAIMED THE ALTERNATOR WAS ORDERED THE PREVIOUS FRIDAY (30 JULY) AND SHOULD BE IN "LATE TODAY OR TOMORROW". I RECEIVED NO UPDATE UNTIL 7 DAYS LATER (AUGUST 10TH) WHEN I CALLED THE DEALER AND WAS INFORMED THE ALTERNATOR HAD COME IN AND IT SHOULD BE DONE THE NEXT DAY. ON AUGUST 10TH, I WAS ALLOWED TO PICK UP THE REPAIRED VEHICLE. IN TOTAL I WAS WITHOUT THE VEHICLE FOR 18 CONSECUTIVE DAYS WHILE WAITING FOR A REPLACEMENT FOR A FAULTY ALTERNATOR WHICH ARE IN SHORT SUPPLY. I WAS STILL RESPONSIBLE FOR MAKING LOAN PAYMENTS DURING THE 18 DAYS I WAS NOT ABLE TO USE THE VEHICLE AND HAD TO ARRANGE ALTERNATE TRANSPORTATION TO WHERE I WORK. THE NATURE OF THE FAILURE COULD HAVE LEAD TO A SERIOUS SAFETY CONCERN AS THE ANTILOCK BRAKES WERE DISABLED, AND IF THE VEHICLE HAD LOST POWER (SOME DO, SOMETIMES DUE TO SIMULTANEOUS BATTERY FAILURE) CONTROL OF THE VEHICLE COULD HAVE BEEN LOST. IT IS ALSO AN IMPOSITION ON THE CUSTOMER TO HAVE TO WAIT AN EXTENDED PERIOD FOR REPLACEMENTS TO BE DELIVERED FOR COMMONLY FAULTY PARTS. THE ALTERNATOR FAILING IN THE MURANO IS NOT AN INFREQUENT OCCURRENCE, IT APPEARS TO HAPPEN IN A LARGE PERCENTAGE OF VEHICLES. ONE DISCUSSION FORUM AND POLL RELATING TO THE MATTER CAN BE FOUND HERE: HTTP://WWW.NISSANMURANO.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=2113. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088084August 17, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
2003 MURANO. THE POWER STEERING FADES IN AND OUT WHILE TURNING AT SLOW SPEEDS . TURN THE STEERING ONE WAY TO ONE DIRECTION AND TRY TO QUICKLY TURN IT BACK TO THE OPPOSITE WAY WHILE SLIGHTLY ACCELERATING. ALL OF A SUDDEN, STEERING BECOMES VERY DIFFICULT AND REQUIRES MUSCLE POWER CAUSING A FEW NEAR COLLISIONS WHEN CHANGING LANE OR MANEUVERING OUT OF SUDDEN AVOIDANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088096August 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
BATTERY LIGHT AND BRAKE LIGHT ILLUMINATED. THE NEXT DAY, CAR STOPPED, WHILE DRIVING, ALMOST CAUSING A REAR END ACCIDENT. ALL POWER WAS LOST. DEALER REPLACED ALTERNATOR. 2003 MURANO, AWD, 11000 MILES. *JB PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088092August 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED ON MY CAR THAT IS LESS THAN A YEAR OLD. THIS PROBLEM IS HAPPENING VERY OFTEN AND NISSAN NEEDS TO ADDRESS THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086778August 13, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED WHILE DRIVING NORMALLY. NO PRIOR WARNING. HAD TO REPLACE BATTERY TO GET CAR HOME. PARTS REPLACED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086498August 9, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE DRIVERS SEAT IN MY 2003 MURANO HAD AN EXCESSIVE ROCKING PROBLEM SINCE PURCHASED NEW AND PROCEEDED TO GET WORSE AND WORSE UNTIL I COULD NOT TAKE IT ANYMORE.WELL NISSAN REPLACED THE WHOLE TRACK ASSEMBLY ON JULY 20, 2004. TO MY SURPRISE THE NEW ONE, ONLY BEING 3 WEEKS OLD IS ALREADY AS BAD AS THE ORIGINAL ONE BUT NOW IT MAKES AN EXCESSIVE CREEKING NOISE.MAYBE THE 3RD ONE WILL BE THE CHARM ?????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086321August 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2003 NISSAN MURANO SE AWD. ALTERNATOR FAILED AT 13,000 MILES. NO PREVIOUS SYMPTOMS. APPARENTLY THIS IS A COMMON PROBLEM WITH MURANOS AND SHOULD BE A SUBJECT FOR A RECALL BY NISSAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086326August 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SEATS
MY ALTINATOR BROKE ON MY 2003 NISSAN MURANO WITH ABOUT 8500 MILES ON THE WHOLE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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