Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10282812September 3, 2009
SEATS
1. 2005 NISSAN MURANO - EVERYDAY USE LED UP TO THE FAILURE. 2. THE SEAT BRACKET ON THE DRIVER SIDE HAS BROKEN OR SHEARED OFF AT A POINT AND THIS CAUSES THE SEAT TO ROCK BACK AND TO THE LEFT DRAMATICALLY WHILE DRIVING. 3. NISSAN REFUSED TO COVER UNDER WARRANTY, AND WITH THE PART COSTING $750, IT IS YET UNFIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283228September 2, 2009
SEATS
LETTER FROM CONGRESSMAN GERLACH ON BEHALF OF CONSTITUENT RE PROBLEM WITH HER 2005 NISSAN MURANO. *NJ THE DRIVER'S SEAT ANCHOR BROKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282637September 2, 2009
SEATS
DRIVER SEAT BRACKET BROKEN IN THE REAR LEFT (BY THE DOOR) SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282588September 1, 2009
SEATS
2005 NISSAN MURANO- DRIVER'S LEFT REAR SEAT MOUNT FAILED CAUSING SEAT TO SWAY DURING TURNS AND BREAKING. SEAT MOUNTS LIKELY TO TOTALLY FAIL IN CRASH SITUATION. NUMEROUS INCIDENTS KNOWN FROM INTERNET SEARCH FOR SIMILAR FAILURES ON THIS MAKE AND MODEL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282461August 31, 2009
SEATS
2005 NISSAN MURANO. DRIVER'S SEAT REAR LEFT BRACKET IS BROKEN. IT IS A SMALL, THIN, L-SHAPED BRACKET THAT IS BROKEN IN TWO PLACES. THE SEAT IS NO LONGER "ATTACHED" TO THE FRAME (ON THIS CORNER) AND THE SEAT ROCKS WHEN YOU SIT IN IT AND AS YOU ARE DRIVING IT. THERE WAS NO CRASH AND BOTH DRIVERS OF THIS VEHICLE WEIGH LESS THAN 200 LBS, SO OVER-STRESSING IS NOT A PROBLEM. THIS OCCURRED IN AUGUST OF 2009 AND IT HAS NOT YET BEEN REPAIRED. THE DEALERSHIP WANTS $910 FOR THE REPAIR OR $700 FOR THE PART ALONE. I AM CONCERNED THAT IF THERE IS A CRASH, THE SEAT WILL NOT REMAIN ATTACHED TO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282356August 31, 2009
SEATS
THE BRACKET FOR MY 2005 NISSAN MURANO DRIVER SEAT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282240August 29, 2009
SEATS
I WAS DRIVING MY 2005 NISSAN MURANO; ALL OF A SUDDEN I HEARD SOMETHING SNAP/BREAK IN MY CAR SEAT AND THE SEAT FELL BACK; I GRABBED THE STEERING WHEEL REAL TIGHT SO I WOULN'T LOOSE CONTROL OF THE VEHICLE;THE SEAT IS VERY LOOSE AND THE LEFT SIDE OF THE SEAT LEANS AGAINST THE INSIDE OF THE CAR. THERE WAS NO WARNING, JUST A BREAKING METAL SOUND; NOT A SINGLE PROBLEM PRIOR TO THIS SUDDEN BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282177August 28, 2009
SEATS
SITTING IN MURANO HEARD A CRACK NOISE FROM BELOW THE SEAT AND SEAT FALLS SIDEWAYS WITH DRIVER LEANING AGAINST THE DRIVER'S SIDE WINDOW. AFTER CLOSE INSPECTION - THE METAL ANCHOR THAT SECURES THE SEAT FRAME TO THE CAR HAS BROKEN - METAL WELDING IS BROKEN. I CAN NO LONGER SAFELY DRIVE THE CAR AS IT IS NOT SECURED TO THE FLOOR. NISSAN CUSTOMER SERVICE SAYS THERE IS NOT A RECALL, DEALERSHIP SAYS IT WILL COST ME OVER $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281585August 24, 2009
LATCHES/LOCKS/LINKAGES
1. DOORLOCKS NOT OPERATING PROPERLY. 2. OCCURRENCE INTERMITTENT; SAFETY CONSEQUENCE, DOORS ARE UNLOCKED. 3. DEALER REPLACED 2 ACTUATORS AT A COST OF $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281495August 23, 2009
SEATS
DRIVER SIDE SEAT IN MY 2005 NISSAN MURANO BROKE WITHOUT WARNING. CAR WAS PARKED AT THE TIME. THE SEAT TILTED TO THE LEFT AND WAS UNSTABLE. I AM UNABLE TO ADJUST THE SEAT TO THE PROPER HEIGHT FOR THE BEST DRIVING POSITION. NISSAN HAS REFUSED TO COVER REPAIR OR REPLACEMENT COSTS EVEN THOUGH THE VEHICLE IS COVERED UNDER EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281496August 23, 2009
SEATS
DRIVER SIDE SEAT IN NISSAN MURANO BROKE AGAIN WITHOUT WARNING. SEAT TILTED TO THE LEFT AND WAS UNSTABLE. I WAS UNABLE TO ADJUST THE SEAT TO THE PROPER DRIVING POSITION. CAR WAS PARKED AT THE TIME. I WAS GETTING INTO THE CAR AND ONCE SEATED IT BROKE. NISSAN SAID THE ONLY REPAIR IS TO REPLACE THE SEAT ENTIRELY AT $1,000! NISSAN CONSUMER AFFAIRS REFUSES TO COVER THE COSTS TO REPLACE THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281156August 20, 2009
SEATS
2005 NISSAN MURANO. SEAT BRACKET THAT ANCHORS DRIVERS' SEAT TO CAR HAS BROKEN -ALLOWING SEAT TO ROCK AND MOVE FREELY WHILE DRIVING. THIS IS A SERIOUS DEFECT IN THE VEHICLE AND APPARENTLY VERY COMMON FROM THE INFORMATION THAT I HAVE FOUND. THE FACT THAT THE DRIVER'S (OR ANY SEAT FOR THAT MATTER) WOULD NOT REMAIN ATTACHED TO THE VEHICLE THROUGH EVERY DAY USE IS A HUGE CAUSE FOR CONCERN. NOT ONLY A HAZARD TO DRIVER (ESPECIALLY IN EVENT OF ACCIDENT)- BUT ALSO TO PASSENGERS IN THE VEHICLE. THIS CAR IS NOT ABLE TO PASS INSPECTION AND IS TOTALLY UNSAFE TO DRIVE IN ITS CURRENT CONDITION. SOMEONE IS GOING TO HAVE AN ACCIDENT,BE KILLED OR SERIOUSLY INJURED IF THIS KNOWN DEFECT IS NOT RESOLVED. NISSAN APPARENTLY IS NOT GOING TO DO MUCH ABOUT THE SITUATION ON THEIR OWN AND THUS WE MUST RELY ON NHTSA TO MAKE THEM CORRECT THE PROBLEM. USING CHEAP BRACKETS/PLASTIC PARTS TO ANCHOR SEATS TO VEHICLE MAY SURVIVE IN A CRASH LAB- BUT I AM PUTTING MY CHILDREN IN THIS VEHICLE- NO ONE AT NHTSA WILL I BET- KNOWING THIS PROBLEM. REPAIR IS ESTIMATED BY DEALER AT $1000 FOR THE CONSUMER. OUTRAGEOUS CONSIDERING THEY KNOW THEY HAVE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280955August 19, 2009
SEATS
THE DRIVER'S SIDE SEAT IS LOOSE ON ITS FRAME. I BROUGHT IT IN THE DEALER AND THE FIX IS OVER $650. I HAVE AN EXTENDED WARRANTY, BUT THEY INDICATE THAT THIS IS NOT COVERED. HOWEVER, WE ARE WORKING ON THAT. THE REAL SAFETY ISSUE IS IF THE SEAT BREAKS WHILE DRIVING, THERE IS A VERY HIGH LIKELIHOOD OF A CRASH. I WILL GET THE SEAT FIXED THIS WEEK. HOWEVER, IN REVIEWING INFORMATION FROM OTHER COMPLAINTS, I HAVE SEEN MANY, MANY OTHERS REPORTING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281026August 19, 2009
LATCHES/LOCKS/LINKAGES
I NOTICED MY PASSENGER SIDE DOOR LOCK WOULD NOT AUTOMATICALLY LOCK OR IF I MANUALLY LOCKED IT WOULD NOT UNLOCK BY PUSHING THE LOCK BUTTON IN MY 2005 NISSAN MURANO PROBABLY ABOUT THREE MONTHS AGO. SO NOW I HAVE TO MANUALLY LOCK AND UNLOCK THAT DOOR EVERYTIME. ABOUT TWO WEEKS AGO I WAS GOING TO LOAD GROCERIES IN THE BACK OF MY VEHICLE AND WHEN I HIT THE SECURITY UNLOCK DEVICE THE BACK HATCH NEVER UNLOCKED. SO NOW I CAN NEVER OPEN MY BACK HATCH BECAUSE THERE IS NO KEY ENTRY ON THE TRUNK. THIS IS A HUGE SAFETY ISSUE. I TOOK IT TO MY LOCAL MECHANIC AND HE SAID IT WAS THE LOCKING SYSTEM IN THE CAR AND WOULD COST ME OVER $700.00 TO FIX IT. NISSAN NEEDS TO TAKE CARE OF THIS BECAUSE IT IS HAPPENING TO ALOT OF PEOPLE AND IT IS ONLY A MATTER OF TIME BEFORE AN UNSAFE SITUATION OCCURS AND IS IN THE MEDIA DUE TO NOT HAVING THE ABILITY TO LOCK OR UNLOCK YOUR CAR DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281119August 19, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 MURANO; MY PROBLEM IS: MY DRIVER'S SIDE DOOR LOCK ONLY WORKS INTERMITTENTLY, AND I CAN'T ALWAYS TELL WHETHER THE DOOR IS LOCKED OR NOT. IT SOUNDS LIKE IT IS LOCKING/UNLOCKING, BUT IT DOESN'T ALWAYS SEEM TO BE THE CASE. I HAVE GOTTEN TWO DIFFERENT QUOTES FROM NISSAN DEALERSHIPS, AND BOTH SERVICE MANAGERS SAID THAT IT IS A COMMON PROBLEM. I FEEL LIKE IT IS UNSAFE, AND IT SEEMS LIKE IT IS AN ISSUE THAT SHOULD FALL UNDER THE "RECALL" POLICY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280718August 17, 2009
LATCHES/LOCKS/LINKAGES
I WAS TRAPPED IN MY NISSAN MURANO DURING 115 DEGREE DAY IN ARIZONA FOR 20 MINUTES. I HAD TO RESTART THE CAR AND DRIVE TO A FACILITY WHERE I COULD BE FREED FROM THE VEHICLE. THE DOOR LOCK ACTUATOR SOLENOID ONLY PARTIALLY ACTIVATES LOCKING ASSEMBLY ON DRIVERS DOOR AND ONLY PARTIALLY DISENGAGES. THIS CREATES A SITUATION WHERE YOU CANNOT OPEN THE DOOR FROM THE OUTSIDE OR INSIDE OF THE VEHICLE IN AN EMERGENCY. THIS PARTIAL DISENGAGEMENT ALSO KEEPS THE DOOR HANDLE FROM OPENING THE DOOR MANUALLY. EVIDENTIALLY I AM NOT THE ONLY NISSAN OWNER WHO HAS HAD THE SAME PROBLEM. THE INTERNET HAS NUMEROUS DOCUMENTED OWNERS OF NISSAN VEHICLES WITH THE SAME EXACT PROBLEM. NISSAN HAS FAILED TO ADDRESS THIS PROBLEM IN A TIMELY MANNER AND POSSIBLE DEATH OR SERIOUS INJURY COULD RESULT IN THE EVENT OF A COLLISION OR FIRE DUE TO THE INABILITY OF THE DOORS TO BE OPENED MANUALLY DURING THIS PARTIAL LOCK SITUATION. THE DOOR HANDLE SHOULD ALWAYS OPEN FROM THE INSIDE AND OVER-RIDE THE LOCK ON THE DRIVERS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280722August 17, 2009
SEATS, STRUCTURE
2005 NISSAN MURANO DRIVER'S SEAT BRACKET BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280380August 13, 2009
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE SEAT BRACKET THAT HOLDS THE SEAT TO THE FLOOR FAILED. WHEN HE ENTERED THE VEHICLE, HE NOTICED THAT THE SEAT WAS ON THE FLOOR. THE DEALER STATED THAT THE FAILURE WAS NOT CAUSED BY A DEFECT, AND WOULD COST $800 TO REPAIR. THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE FOR THIS SAME FAILURE. THE FAILURE MILEAGE WAS 70,585 AND CURRENT MILEAGE WAS 74,953. UPDATED 09/18/09. *LJ UPDATED 09/18/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280164August 11, 2009
SEATS
2005 NISSAN MURANO DRIVER SEAT DEFECT : BRACKET ON THE FRAME'S SUDDENLY BROKEN THE PART NUMBER FROM NISSAN LOCAL SHOP : 87450CA68B THE FAILURE NOT FIXED YET BC TOO EXPENSIVE $950 ... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279509August 5, 2009
VISIBILITY
THE DRIVER'S SIDE VISOR ON MY NISSAN MURANO KEEPS FALLING DOWN CONSTANTLY. IT WILL NOT STAY UP ON ITS OWN. I WAS BACKING OUT OF A PARKING STALL, AND THE VISOR FELL DOWN (AT THE EXACT WRONG MOMENT) BLOCKING MY VISION. THIS CAUSED ME TO BE DISTRACTED AND BUMP MY CAR INTO A POLE. THE DAMAGE TO MY CAR WAS JUST ENOUGH WHERE MY WHOLE BUMPER HAD TO BE REPLACED. THE COST OF THE REPAIRS FROM THE AUTO BODY SHOP WAS $1,050.00. THIS IS A FACTORY SAFELY HAZARD FAILURE FROM NISSAN. THE EXPENSE TO REPLACE MY VISOR IS A RIDICULOUS $400.00. NISSAN NEEDS TO DO A RECALL OR AT LEAST SELL THIS PART AT COST. I HAVE SINCE HAD TO VELCRO THE VISOR IT INTO PLACE. THE VELCRO IS NOT A SOLUTION AND MAKES THE VISOR USELESS. THIS VISOR PROBLEM IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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