Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10236275July 29, 2008
LATCHES/LOCKS/LINKAGES
I OPENED THE DRIVER'S DOOR AND THE DOOR LATCH SNAPPED CLOSE ON MY INDEX FINGER. I HAD TO OPEN THE DOOR LATCH TO RELEASE MY FINGER. SEVEN STITCHES, XRAYS OF THE FINGER AND A TETANUS SHOT FOLLOWED. NOT A PLEASANT EXPERIENCE, THIS OCCURRED ON A 2007 NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10231285June 17, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES ON OUR 2007 NISSAN MURANO, WITH OVER 7000 MILES, STILL SQUEAL EXCESSIVELY IN REVERSE. WE ARE CONCERNED WITH EVENTUAL DAMAGE TO PADS AND/OR ROTORS AND SUBSEQUENT BRAKE FAILURE. AT THE DEALER FOR A SCHEDULED SERVICE VISIT, SERVICE MANAGER RECENTLY CLAIMER "ALL CARS HAVE SAME BRAKE NOISE" AND "ALL BRAKE PADS ARE THE SAME", AND "THERE IS NOTHING WRONG AND THE BRAKE NOISES ARE NORMAL." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225193April 20, 2008
VISIBILITY:WINDSHIELD
IN FEBRUARY 2008 MY 2007 MURANO DEVELOPED A WINDSHIELD STRESS FRACTURE. IT WAS REPLACED BY THE DEALER AND INSTALLED BY A GLASS COMPANY. AS OF TODAY I HAVE ANOTHER STRESS FRACTURE OF THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219245February 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WAS A DISTINCT CLICKING COMING FROM THE FRONT AREA OF THE CAR AS I ACCELERATED. WENT TO THE DEALER AND WAS TOLD THERE WAS DEBRIS IN THE TRANSMISSION AND THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215839January 24, 2008
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FUEL SENDING UNIT FAILED ON DECEMBER 7, 2007. ON DECEMBER 22, 2007, WHILE DRIVING APPROXIMATELY 20 MPH IN COLD WEATHER, THE VEHICLE STALLED IN TRAFFIC. PRIOR TO THE FAILURE, THE VEHICLE JERKED. THE VEHICLE RESTARTED, BUT THEN STALLED AGAIN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD NOT ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION FAILED. ON JANUARY 9, 2008, WHILE DRIVING APPROXIMATELY 70 MPH IN DRY CONDITIONS, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE JERKED FORWARD AND THREW THE CONTACT INTO THE STEERING WHEEL. THE CONTACT BRUISED HER CHEST. THE INTERIOR LIGHTS DIMMED AND THE RADIO SHUT OFF TEMPORARILY. THE VEHICLE CONTINUALLY LOST POWER AND WOULD ONLY SHIFT INTO LOW GEARS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE FUEL PUMP ON JANUARY 11, 2008. A FEW DAYS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND SHE SMELLED A STRANGE ODOR. THE FUEL GAUGE WENT FROM THREE QUARTERS OF A TANK TO A FULL TANK. THE SPEEDOMETER BEGAN TO DISPLAY INACCURATE READINGS AND THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED BACK TO THE DEALER ON JANUARY 20, 2008 AND THEY STATED THAT THE FUEL SENDING UNIT FAILED AGAIN. THE CURRENT MILEAGE WAS 6,900 AND FAILURE MILEAGE WAS 5,200.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10214477January 11, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
I HAVE A 2007 NISSAN MURANO THAT WE PURCHASE A FEW MONTHS AGO. WHEN THE VEHICLE IS IN REVERSE AND THE BRAKE PEDAL IS APPLIED, THERE IS A HORRIBLE SQUEAKING/WHISTLING/GRINDING NOISE THAT OCCURS. I HAVE TAKEN THE CAR TO THE DEALER 4 TIMES AND THEY CONSISTENTLY STATE THEY ARE WORKING ON A SOLUTION BUT NISSAN DOES NOT KNOW WHAT IS REALLY WRONG WITH THEM AND ONLY OFFER A SUGGESTIVE CHANGE IN BRAKE PADS AND USING A SPECIAL GREASE TO LESSEN THE NOISE FOR A FEW DAYS. THEY EVENTUALLY CHANGED OUT THE ROTORS ON THE LAST TRIP A COUPLE WEEKS AGO AND TOLD US THE PROBLEM NISSAN STATES IS THERE WAS A CHANGE IN THE "NISSAN BRAKE PADS" AND THERE IS TO MUCH METALLIC IN THE PADS NOW WHICH IS CAUSING THE NOISE. SINCE THAT VISIT, WE HAVE TAKEN THE VEHICLE TO ANOTHER REPAIR SHOP AND HAD AND "AFTER-MARKET BRAKE PAD" PLACED ON THE CAR SINCE NISSAN STATES IS WAS ONLY A PROBLEM WITH THEIR MAKE OF BRAKE PAD. WE VERY QUICKLY LEARNED THIS WAS NOT TRUE! THE NOISE AND GRINDING IS WORSE. IT HAS EVEN BECOME NOTICEABLE ANYTIME YOU APPLY THE BRAKES AND THE BRAKES DO NOT FEEL LIKE THEY ARE GRABBING CORRECTLY. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND DO NOT THINK WE SHOULD HAVE TO PAY $40K FOR A CAR AND NOT HAVE SECURITY WITH THE BRAKING SYSTEM. I THINK THE DEALERS SHOULD REPLACE THE VEHICLES BEFORE SOMEONE GETS HURT OR KILLED DUE TO THE BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208874November 13, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES/EXCESSIVE SQUEAKING ESPECIALLY IN REVERSE. HORRIBLE SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207796November 2, 2007
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE GENTLY APPLYING BRAKES, THE VEHICLE SOMETIME LUNGES FORWARD AND THE BRAKE PEDAL MUST BE PRESSED HARDER TO CONTINUE SLOWING AT THE SAME RATE. A NISSAN AREA TECHNICAL REPRESENTATIVE DROVE THE VEHICLE WITH ME. I TOLD HIM HE WAS STOPPING TOO QUICKLY TO NOTICE THE PROBLEM. I NEVER COULD GET HIM TO TRY IT WHILE STOPPING GENTLY. IT MAY BE A SITUATION RELATED TO THE CVT TRANSMISSION DISENGAGING FROM ENGINE BRAKING AND ONLY HAPPEN ON WHILE DOWNHILL BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203086September 15, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
MY WIFE AND I PURCHASED A 2007 NISSAN MURANO A FEW MONTHS AGO. SINCE THAT TIME WE HAVE EXPERIENCED PROBLEMS WITH VERY LOUD SCREECHING NOISES WITH THE BRAKES. WE HAVE TAKEN IT BACK TO THE DEALER WHERE WE BOUGHT IT IN LUBBOCK, TX AND TO A DEALER IN HOUSTON. BOTH SAID THIS IS A COMMON PROBLEM IN MURANOS AND THEY ARE HOPING FOR SOME SORT OF FIX FROM NISSAN. THEY BOTH SAID THAT TO DATE THERE HAS BEEN NO REPAIR INITIATED FROM THE FACTORY. I WROTE AN EMAIL TO NISSAN CUSTOMER SERVICE TO ASK FOR ASSISTANCE AND THEY DID NOT CARE TO RESPOND. SINCE THE BRAKES ARE SUCH A VITAL PART OF AUTOMOTIVE SAFETY AND THESE ARE OBVIOUSLY NOT RIGHT I WANT TO ASK FOR YOUR ASSISTANCE IN GETTING THIS PROBLEM RESOLVED. IF IT CANNOT BE RESOLVED WOULD YOU PLEASE ADVISE ME AS TO HOW TO RETURN THIS CAR UNDER THE "LEMON LAW" AS WE DO NOT FEEL SAFE WHEN DRIVING IT. WE HAVE TAKEN IT TO TWO DEALERS AND BOTH RECOGNIZE THAT IT IS A PROBLEM BUT NEITHER CAN RECOMMEND A FIX. I DO NOT BELIEVE WE SHOULD HAVE TO CONTINUE TO DRIVE A CAR WE BELIEVE IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200070August 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE A NEW 2007 NISSAN MURANO SL WHEN THE VEHICLE IS IN REVERSE AND BRAKE PEDAL APPLIED, THERE IS A HORRIBLE SCREECHING/SQUEALING NOISE THAT OCCURS. IT IS A VERY LOUD NOISE THAT CAN BE HEARD FROM FAR AWAY. THIS HAPPENS ALMOST EVERY TIME THE CAR IS IN REVERSE. THE PROBLEM DOES NOT OCCUR WHEN VEHICLE IS GOING FORWARD. THE BRAKES CONTINUE TO WORK EXCEPT FOR THE NOISE. I HAVE CALLED THE DEALER COUNTLESS TIMES AND THEY SAY A FIX IS BEING WORKED ON, BUT NO RESOLUTION AS TO WHEN IT WILL HAPPEN. NOT SURE IF THE DEALER IS LYING TO ME, OR IF NISSAN IS REALLY TRYING TO FIGURE IT OUT. THE DEALER DOES NOT KNOW HOW TO FIX THE PROBLEM AT THIS TIME. I TOOK THE MURANO IN TO BE FIXED THINKING THEY HAD A AN OFFICIAL SOLUTION, BUT ALL THEY DID WAS INSPECT THE BRAKES. THIS NEEDS TO BE CORRECTED SOON AS I HAVE READ MANY FORUMS WHERE 06 AND 07 MURANO OWNERS HAVE THE EXACT SAME PROBLEM WITH BRAKE SQUEAL. IT IS SO LOUD MY NEIGHBORS CAN HERE IT FROM THERE HOUSES. THERE NEEDS TO BE A RECALL ON THIS BEFORE THE BRAKES FAIL AND SOME GETS HURT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196337July 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I STOPPED COMPLETELY (I.E., STOP SIGN, STOP LIGHT, ETC.) I COULD MASH THE ACCELERATOR TO THE FLOOR AND THE CAR WOULD ONLY GO ABOUT 2 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194103June 25, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 15 MPH THROUGH A PUDDLE OF ANY SIZE, WATER SPLASHES ONTO THE FRONT WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE AND REPAIR THE VEHICLE. THE CURRENT MILEAGE IS 500 AND FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188413April 20, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
ON TWO OCCASIONS WITH HEAVY WET SNOW THE WINDSHIELD WIPERS BECAME STUCK. BOTH TIMES IT WAS IMPOSSIBLE TO PULL OVER TO CLEAR THE ICE BUILD UP FROM UNDER THE ARM AND INSIDE THE HOOD. THIS CREATED AN EXTREMELY HAZARDOUS DRIVING SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185516March 19, 2007
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DUE TO CLOSE PROXIMITY (AND SAME "LEVEL") OF BRAKE PEDAL AND GAS PEDAL, THE THROTTLE IS ACCIDENTALLY ENGAGED WHEN TRYING TO STOP (UNDER BRAKING). THIS CAUSES THE BRAKING TO BE LESS EFFECTIVE (ENGINE WORKING AGAINST BRAKES), WITH MODERATE LOSS OF CONTROL, UNUSUAL RESULTS, AND NEAR ACCIDENTS. THIS HAS OCCURED THREE TIMES TO ME, AND HAS OCCURRED TWICE TO MY WIFE, ON THIS VEHICLE. WE HAVE BOTH BEEN DRIVING MANY DIFFERENT TYPES OF VEHICLES FOR MANY YEARS, AND NEVER HAD THIS HAPPEN TO EITHER OF US BEFORE. THEREFORE, IT MUST BE AN "UNUSUAL" DESIGN CAUSE ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185076March 14, 2007
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
1. BRAKES SQUEAK IN REVERSE HORRIBLY!!! ALWAYS WHEN RESTED A FEW HOURS AS WELL AS OVER NIGHT BUT NEVER IN FORWARD. 2. ONE TIME HESITATED TO START. KEPT CRANKING, AFTER 2ND ATTEMPT , STARTED, PHEW! WOULD HAVE BEEN MIGHTY EMBARASSING AT THE PARTY FOR A NEW VEHICLE NOT START! OTHERWISE I LIKE THE S.U.V... *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181677February 5, 2007
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 NISSAN MURANO SE AWD. WHEN THE VEHICLE IS IN REVERSE AND BRAKE PEDAL APPLIED, THERE IS A HORRIBLE SCREECHING/SQUEALING NOISE THAT OCCURS. IT IS A VERY LOUD NOISE THAT CAN BE HEARD FROM FAR AWAY. THIS HAPPENS ALMOST EVERY TIME THE CAR IS IN REVERSE. THE PROBLEM DOES NOT OCCUR WHEN VEHICLE IS GOING FORWARD. THE BRAKES CONTINUE TO WORK EXCEPT FOR THE NOISE. I HAVE CALLED THE DEALER COUNTLESS TIMES AND THEY SAY A FIX IS BEING WORKED ON, BUT NO RESOLUTION AS TO WHEN IT WILL HAPPEN. NOT SURE IF THE DEALER IS LYING TO ME, OR IF NISSAN IS REALLY TRYING TO FIGURE IT OUT. THE DEALER DOES NOT KNOW HOW TO FIX THE PROBLEM AT THIS TIME. I WILL NOT TAKE THE MURANO IN TO BE FIXED UNTIL NISSAN HAS AN OFFICIAL SOLUTION, AS I DO NOT WANT THEM RANDOMLY REPLACING PARTS WITHOUT KNOWING WHAT THE PROBLEM IS. THIS NEEDS TO BE CORRECTED SOON AS I HAVE READ MANY FORUMS WHERE 06 AND 07 MURANO OWNERS HAVE THE EXACT SAME PROBLEM WITH BRAKE SQUEAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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