Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10459406May 23, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE REVERSING OUT OF HIS RESIDENTIAL GARAGE AND ENGAGING THE BRAKES, THE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE CONTACT STATED THAT HE WAS UNABLE TO STOP THE VEHICLE AND CRASHED AGAINST A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT ON THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,600...UPDATED 07/13/12 *BF THE CONSUMER STATED THE BRAKES COMPLETELY FAILED AS HE WAS BACKING OUT OF THE DRIVEWAY INTO THE CIRCULAR END OF A CUL-DE-SAC ON LEVEL GROUND. HE APPLIED THE BRAKES SEVERAL TIMES WHILE KEEPING THE STEERING WHEEL HARD TO A HARD RIGHT. WHEN THE BRAKES FAILED TO RESPOND, HE TURNED OFF THE IGNITION SWITCH, WHILE KEEPING HIS FOOT HARD ON THE BRAKE PEDAL. THE VEHICLE COMPLETED AN ARC OF ABOUT 120 DEGREES BEFORE IT HIT A TREE AT THE END OF HIS NEIGHBORS DRIVEWAY AND CAME TO A COMPLETE STOP. WHEN HE STARTED THE VEHICLE AND MOVED IT AWAY FROM THE TREE, THE BRAKES WORKED. UPDATED 07/31/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10458746May 16, 2012
UNKNOWN OR OTHER, VISIBILITY/WIPER
THE SUN VISOR DROPS DOWN AND BLOCKS VIEW WHILE DRIVING. THE VISOR WILL NOT STAY UP AND SO WE HAVE TO HOLD IT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458521May 15, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 55 MPH WHEN HE HEARD SOMETHING CRACK UNDERNEATH THE DRIVERS SEAT. THE FAILURE CAUSED THE SEAT TO WOBBLE AND BECOME EXTREMELY UNSTABLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458087May 11, 2012
VISIBILITY
AT SPEEDS FROM 15 MPH AND UP TO HIGHWAY SPEEDS DRIVER SUN VISOR IS DROPPING DOWN ON MINOR BUMPS ON THE ROAD COVERING DRIVER VISIBILTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457926May 9, 2012
SEATS
MY DRIVER SEAT IS WOBBLY . IT ROCKS. I DO NOT FREE SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457447May 4, 2012
VISIBILITY
THE SUN VISOR ON THE DRIVER SIDE WILL NOT STAY UP AND FALLS INTO THE LINE OF SIGHT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457169May 2, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 20 MPH WHEN THE BOTTOM OF THE DRIVER'S SEAT FRACTURED FROM THE TRACK. THE CONTACT HAD TO HOLD HERSELF UP WITH THE STEERING WHEEL WHILE CAREFULLY MANEUVERING OFF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THE LINK ASSEMBLY AND THE MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,453.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456508April 25, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED THAT THE DRIVER'S SEAT WAS NOT ATTACHED TO THE FRAME. THE SEAT BRACKET WAS ALSO FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456039April 22, 2012
SEATS
DRIVER'S SIDE POWER SEAT WILL NOT MOVE FORWARD OR BACKWARD ANYMORE. IT IS STUCK AT THE FAR BACK POSITION. NISSAN SAYS THAT THE PART REPLACEMENT WOULD COST AROUND $1000 PLUS LABOR. THIS IS NOT A PART THAT IS SUPPOSED TO WEAR OUT AND TOO EXPENSIVE. IT IS A SAFETY HAZARD NOT TO BE ABLE TO MOVE THE SEAT FORWARD, BUT I CAN'T AFFORD TO SPEND $1300 TO FIX THIS ISSUE. FROM A FORUM ONLINE, IT APPEARS THAT MANY, MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE NISSAN MURANO DRIVER'S SEAT AND NISSAN IS REFUSING TO ACCEPT THIS AS A DESIGN FLAW AND FIX THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456049April 22, 2012
SEATS
THE DRIVER'S SEAT FRAME BROKE IN MY 2007 NISSAN MURANO. FORTUNATELY AT THE TIME MY SEAT SNAPPED I HAD PARKED MY CAR IN THE DRIVEWAY AND WAS GETTING OUT; HAD I BEEN GOING DOWN THE FREEWAY AT 65 MPH THE RESULT COULD'VE BEEN MUCH WORSE. AFTER A THOROUGH LOOK WE FOUND A METAL SUPPORT BRACKET ON THE BACK LEFT SIDE OF THE CHAIR SNAPPED IN TWO RESULTING IN A CHAIR THAT WAS UNSTABLE AND ROCKED. THIS PROBLEM IS WELL KNOWN TO NISSAN. A LOOK AT MURANO FORUMS WILL DEMONSTRATE THAT MANY PEOPLE ARE HAVING THE SAME ISSUE AND THE COST TO REPLACE OR REPAIR THE SEAT IS CONSIDERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455450April 16, 2012
VISIBILITY
DRIVERS SIDE VISOR FAILED TO STAY IN THE UP POSITION RESULTING IN POOR VISIBILITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453114March 26, 2012
VISIBILITY
I AM FILING A COMPLAINT ON THE SUN VISOR. BOTH OF THE VISORS, DRIVER SIDE AND PASSENGER SIDE WOULD NOT STAY UP, FLOPPED DOWN, DUE TO HOW OUTRAGEOUS THE PRICES ARE, I HAVE BEEN VELCRO/HOT GLUING IT TO KEEP IT UP. IT HAS BEEN OVER TWO YEARS AND I JUST NOW SUCCUMBED TO PURCHASING NEW VISORS. IT IS RIDICULOUS THAT A CONSUMER HAS TO PAY $386.63 FOR PARTS THAT IS CLEARLY A DEFECT FROM NISSAN. SAFETY ISSUE WISE, OUR HEAD HITS THE VISORS AS IT WOULD NOT STAY UP. NISSAN REALLY NEED TO HAVE A RECALL ON THIS ISSUE AND FIX/REPAY WHAT WE HAVE PURCHASED. I AM NOT THE FIRST AND I KNOW I WILL NOT THE LAST TO COMPLAIN ABOUT THIS ISSUE. I AM SEEKING RESTITUTION, AND I WILL GO TO ANY CONSUMER COMPLAIN SITE TO SPREAD THIS ISSUE UNTIL THERE ARE RESULTS. NOT A HAPPY NISSAN CUSTOMER, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453076March 23, 2012
SEATS
TRIED TO ADJUST THE SEAT AND HEARD A LARGE CRACK. SEAT HAS NEVER WORKED WELL AGAIN. SEAT IS LIKE A WEEBLE WOOBLE. IT LEANS TO THE RIGHT. NISSAN HAS TO KNOW ABOUT THIS PROBLEM, CONSTRUCTION PROBLEM WITH THESE PARTICULAR MODELS AND YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452613March 22, 2012
SEATS
THERE IS A LOCAL USED AUTO DEALER SELLING THIS MURANO AND HAS SOLD ANOTHER ONE YESTERDAY A 2005 WITH THE SAME DIAGONAL TILTING DRIVERS SEAT ISSUE THAT IS A SAFETY PROBLEM AND THE COST WHEN A DEALER LOOKED AT IT AND SAID THAT THE LIFTER LINK SLIDE ASSEMBLY WAS BROKEN WAS $600 TO FIX. HE ALSO STATED THERE HAS BEEN A SERVICE BULLETIN OPEN FOR YEARS ON THE MURANO IN GENERAL FOR THIS ISSUE. THE LOCAL DEALER TOLD ME THAT IT WAS NORMAL AND HAS SOLD MANY WITH THIS SAME ISSUE USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451106March 11, 2012
SEATS
AS WITH ALL OF THE OTHER COMPLAINTS REGARDING THE SEATS, IT APPEARS THAT MY FRONT DRIVER SIDE SEAT HAS THE SAME PROBLEM. IT ROCKS BACK AND FORTH AND I CAN SEE THAT THE BRACKET HAS SNAPPED. NISSAN NEEDS TO BE HELD RESPONSIBLE FOR THIS SAFETY ISSUE. THERE WASN'T AN ACCIDENT THAT CAUSED THIS AND I'M NOT OBESE. I'M SURE IF THERE WAS AN ACCIDENT THIS PROBLEM WOULD RENDER THE AIRBAGS AS INEFFECTIVE. I WAS DRIVING AND GOING AROUND A TURN WHEN I NOTICED IT ROCKING. I DO KNOW IF I HAD TO STOP ABRUPTLY I'D PROBABLY END UP THROUGH THE WINDSHIELD. I DON'T THINK CONSUMERS SHOULD BEAR THE COST OF $1500 FOR A SEAT ONLY TO HAVE IT HAPPEN AGAIN IN ANOTHER 4 YEARS WHICH IS HOW LONG I'VE OWNED THE CAR. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450723March 8, 2012
SEATS
THE PASSENGER SIDE SEAT BEGAN TO ROCK SIDE TO SIDE. THERE WAS NOT ACCIDENT OR ANY THING. IT WAS FINE ON THE WAY TO THE STORE BUT GETTING BACK INTO THE SEAT WHEN LEAVING THE STORE WE NOTICED THE ROCKING OF THE SEAT. AFTER TAKING IT TO THE SHOP THAT NIGHT WE WERE INFORMED THAT THE SEAT FRAME WAS BROKEN. THE WELD HAD FAILED. AFTER TALKING WITH THE MECHANIC WE WERE INFORMED THAT THIS IS A FAIRLY COMMON PROBLEM. A VERY EXPENSIVE PROBLEM THAT CAN HURT PEOPLE. IF NOT FIXED THIS COULD LEAD TO SERIOUS INJURIES IN AN ACCIDENT. WHY IS NISSAN NOT RESPONSIBLE FOR FIXING THIS COMMON PROBLEM THAT CAN HARM THEIR CUSTOMERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449521February 28, 2012
POWER TRAIN
LOUD THUMPING, COULD BARELY STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448855February 21, 2012
SEATS
SEAT MOTOR TWISTED SEAT CLOCKWISE WHILE MOVING MAKING THE PEDALS UNREACHABLE BY WIFE. SEAT CANNOT BE ADJUSTED FRONT AND BACK NOW AND ONLY TWISTS AS THERE IS NO MOVEMENT ON RIGHT SIDE OF SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447945February 14, 2012
SEATS
UPON ENTERING MY MURANO AND BACKING OUT OF MY DRIVEWAY THERE WAS A LOUD SNAP. THE SEAT BEGAN TO TILT. DROVE STRAIGHT TO THE DEALERSHIP. THEY INFORMED ME THAT THE BRACKET THAT HOLDS THE SEAT HAD SHEARED OFF AND THE ONLY FIX WAS TO REPLACE THE SEAT TO THE COST OF ABOUT $1500. I AM VERY GLAD I WASN'T TRAVELING AT A HIGH RATE OF SPEED WHEN THIS OCCURRED. IT SEEMS RIDICULOUS THAT A 4 YEAR OLD CAR WOULD HAVE METAL UNDERNEATH A SEAT BREAKING UNLESS IT WAS BEING PUT UNDER TREMENDOUS WEIGHT. AS AN AVERAGE SIZED PERSON THIS SEEMS COMPLETELY THE FAULT OF THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447027February 7, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE HEARD A LOUD NOISE THAT SHE COULD NOT DISTINGUISH AND DROVE THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD A FRACTURED REAR DIFFERENTIAL AND STATED THAT IT NEEDED TO BE REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER FAILED TO OFFER ANY ASSISTANCE EITHER BECAUSE THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS AWAITING REPAIRS AT A PRIVATE FACILITY. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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