Nissan Murano Complaints (2013)

74 consumer complaints on file.

#11289363December 16, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279509November 12, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278551November 6, 2019
AIR BAGS
MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266842October 7, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256275September 17, 2019
UNKNOWN OR OTHER
THE SUNROOF EXPLODED WITHOUT ANY CAUSE. IT SOUNDED LIKE A BOMB WENT OFF WHILE DRIVING ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229642July 5, 2019
UNKNOWN OR OTHER
DRIVER SIDE VISOR KEEPS DROPPING DOWN AND OBSCURING MY VIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229643July 5, 2019
UNKNOWN OR OTHER
DRIVER SIDE SUN VISOR KEEPS FALLING DOWN IN OBSCURING OUR VIEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222327June 24, 2019
ELECTRICAL SYSTEM
WHEN I LOCK OR UNLOCK THE DOOR, THE DRIVER DOOR IS NOT RESPONDING LOOKS LOKE THE ACUSCTOR IS GOING BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220854June 18, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207009May 11, 2019
ELECTRICAL SYSTEM
ALL FOUR DOOR ELECTRONIC LOCKS HAVE FAILED WITHIN A 2 WEEK PERIOD. WHEN DRIVING, THE AUTO-LOCK FEATURE NO LONGER WORKS NOR DOES THE PARK AND AUTO-UNLOCK FEATURE. EXTREMELY DANGEROUS WHEN YOURE LOOKING TO PROVIDE SAFETY IN DANGEROUS NEIGHBORHOODS OR TRYING TO ESCAPE A VEHICLE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203529April 24, 2019
STEERING
I HAD MY 2013 NISSAN MURANO REPAIRED FOLLOWING A RECALL INVOLVING THE POWER STEERING. THE WORK WAS COMPLETED ON 2/2/18. ON 4/11/2019 I COMPLETELY LOST POWER STEERING WHILE DRIVING HOME. THANKFULLY I WAS ON NEIGHBORHOOD STREETS AND NOT THE INTERSTATE. BY THE TIME I WAS ABLE TO PULL OVER SMOKE WAS COMING FROM UNDER THE HOOD OF MY CAR AND THERE WERE TWO LARGE PUDDLES OF FLUID UNDER THE FRONT END. AFTER HAVING THE CAR TOWED THE MECHANIC STATED THE CLAMP HAD APPARENTLY COME LOOSE AND RUBBED SEVERAL HOLES IN THE HOSE AND TUBE ASSEMBLY. IT WOULD SEEM THIS IS THE SAME PROBLEM FOR WHICH THE ORIGINAL RECALL WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173577February 1, 2019
STRUCTURE:BODY
PAINT DEFECT. SEVERAL LARGE AREAS OF PAINT CHIPPING AND FLAKING ON DOORS AND HOOD WITHOUT ANY OTHER PHYSICAL DAMAGE CORRESPONDING. THERE ARE SEVERAL LARGE AREAS WHERE THE PAINT JUST FALLS OFF WITH THE SLIGHTEST TOUCH,, IT IS DEFINITELY COMPROMISING THE APPEARANCE OF THE VEHICLE AS WELL AS THE STABILITY OF THE UNDERLYING BODY ALLOWING ELEMENTS TO REACH THE BARE METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171755January 23, 2019
POWER TRAIN
TRANSMISSION SLIPPING CODE P1778
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153439November 23, 2018
ELECTRICAL SYSTEM
MY 2013 MURANO WOULD NOT UNLOCK. SO I CALLED AAA ROADSIDE SERVICE. I WAS ABLE AFTER 10 MINUTES TO UNLOCK THE CAR CANCEL AAA. DRIVE DIRECTLY TO NISSAN DEALERSHIP THEY CHECK THE BATTERY NO PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143476October 28, 2018
UNKNOWN OR OTHER
PAINT PROBLEM. NISSAN IS HAVING PROBLEMS WITH WHITE PAINT AND TRANSPARENT BASE ACCORDING TO PAINT SHOPS. THIS ONE IN PARTICULAR IS PEELING THE HOOD, QUARTER PANELS AND NOW THE ROOF. NISSAN REFUSED TO FIX IT. REEDMAN DEALERSHIP ALSO REFUSED MY REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140713October 16, 2018
UNKNOWN OR OTHER
ON 10/15/2018 MY WIFE HAD CALLED ME TO INFORM ME THAT HER 2013 MURANO WITHOUT ANY WARNING OR CHECK ENGINE LIGHT COMING ON HER ENGINE CUT COMPLETELY OFF AT 60 -65 MPH WHILE MERGING INTO THE EXPRESSWAY HAD THERE BEEN OTHER CARS AROUND MY WIFE WOULD HAVE WOUND UP IN A COLLISION. HAD OTHER CARS BEEN AT SAME SPEED COMING BEHIND HER I'M AFRAID IT WOULD HAVE BEEN A BAD ACCIDENT, MY WIFE FEARS DRIVING THIS VEHICLE FOR THIS REASON NOW. IT WAS A COMPLETE SHOCK TO HER FOR OUR GREAT RUNNING VEHICLE TO JUST SHUT OFF OUT OF THE BLUE NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122859August 27, 2018
VISIBILITY/WIPER
DRIVING DOWN THE HIGHWAY WINDOWS CLOSED AC ON 65 MPH MODERATE TRAFFIC SUNROOF EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121899August 23, 2018
FUEL/PROPULSION SYSTEM
I DRIVE A 2013 NISSAN MURANO SV AWD WITH JUST OVER 72,000 MILES. BEFORE YESTERDAY, I NEVER HAD ONE ISSUE WITH THE VEHICLE. IT HAS BEEN VERY RELIABLE. WHILE DRIVING MURANO ON 8/22/18 IT SUDDENLY WOULD BARELY ACCELERATE WHEN PRESSING ACCELERATOR ON A CITY STREET. THE MURANO WHO JERK AND THE SPEED WOULD ONLY INCREASE SLOWLY. THE RPM'S THOUGH WOULD JUMP OVER 6000. ONCE VEHICLE GOT UP TO SPEED IT WOULD STAY IF LEFT ON CRUISE CONTROL. IF I HAD TO STOP AT A LIGHT/SIGN PROBLEM WOULD START ALL OVER AGAIN. I WOULD NOT TAKE ON FREEWAY DURING RUSH HOUR STOP AND GO TRAFFIC, SO I DROVE 32 MILES HOME ON SURFACE STREETS. IT TOOK ME 2 HOURS AND I IRRITATED MANY OTHER DRIVERS BECAUSE MY MURANO WAS BEING SO ERRATIC. IF I TRIED TO ACCELERATE AFTER IDLING AT A STOP IT WOULD JERK AND BARELY ACCELERATE. IF I STOPPED AND TURNED OFF THE ENGINE AT A STOP AND THEN RESTART AND PUT IN A DRIVE ONCE LIGHT WAS GREEN, THEN THE CAR WOULD STILL ACCELERATE SLOWLY; HOWEVER, IT WAS STILL SLUGGISH, JERKING AND RPM'S WERE HIGH. THE DEALERSHIP SAID NISSAN EXTENDED WARRANTY ON CVT TRANSMISSIONS FROM 08-12 TO 10 YEAR/100,000 MILE. I CANNOT FIND ANYTHING THAT OFFICIALLY STATE MODELS LATER THAN '12 ARE UNDER THIS WARRANTY; HOWEVER, THERE ARE MANY CONSUMER REPORTS DETAILING THE SAME ISSUES IN VEHICLES AFTER '12. SOMETHING NEEDS TO BE DONE TO SOLVE THIS DANGEROUS ISSUE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115388August 2, 2018
ELECTRICAL SYSTEM, STEERING
"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND BAD HISTORY WITH NISSAN DEALERSHIP-RHINELANDER WI SO TOOK TO LOCAL CHEVY DEALER WHO FIXED IT AGAIN. PRETTY SURE IT WILL NEED TO BE REPAIRED WITHIN NEXT 30K MILES AND REST OF ITS LIFETIME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104613June 28, 2018
UNKNOWN OR OTHER
THE CAR WAS STATIONARY I HAD MY CONVERTIBLE TOP DOWN. UPON PUTTING IT UP . RIGHT BEFORE IT HITS THE WINDSHIELD IT SLAMS DOWN EXTREMELY HARD ON THE WINDSHIELD. COULD CAUSE BODILY INJURY OR DAMAGE TO WINDSHIELD.OR CAUSE THE TOP TO BREAK. WHICH MINE DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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