Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10342529July 11, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS AND GAS LOCK DO NOT WORK OR WORK INTERMITTENTLY. THERE WAN AN OCCASION WHERE I HAD TO TOW THE CAR BECAUSE I HAD NO GASOLINE AND WAS NOT ABLE TO OPEN THE GAS DOOR. THE MECHANIC FIX IT TEMPORARILY. THE SECOND TIME IT HAPPENED I BENT THE GAS DOOR AND HAD TO REPLACE THE DOOR. I FIX THAT PROBLEM BY DEACTIVATING THE GAS DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341829July 7, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING THE DRIVERS SIDE SUN VISOR FELL DOWN AND MADE IT DIFFICULT FOR HIM TO SEE. THE DEALER STATED THAT THE VISOR IS NOT COVERED UNDER THE WARRANTY. THE VIN WAS NOT AVAILABLE. THE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 100000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341464July 5, 2010
VISIBILITY
THE DRIVER SIDE SUN VISOR ON MY 2004 NISSAN MURANO WON'T STAY IN THE STOWED POSITION OR THE FULL FORWARD POSITION. IT WILL FALL DOWN INTO THE FIELD OF VIEW WHEN A LARGE BUMP IN THE ROAD IS HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341249July 2, 2010
VISIBILITY
2004 NISSAN MURANO. PASSENGER SIDE AND DRIVER SIDE SUN VISORS KEEP FALLING DOWN AND BLOCKING VIEW WHILE DRIVING. IT IS GETTING PROGRESSIVELY WORSE. STARTED FALLING AS A RESULT OF ANY JARRING WHILE DRIVING (POT HOLE, UNEVEN ROAD, ETC). NOW, WILL HAPPEN WHEN SUDDENLY PRESSING ON THE BRAKES WHILE IN CITY TRAFFIC. REALLY IS A SAFETY HAZARD. FIRST, THE SURPRISE OF THE VISOR SUDDENLY DROPPING DOWN AND SECOND HAVING YOUR VIEW OBSCURED WHILE IN TRAFFIC. REALLY NEED TO LOOK INTO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340843June 30, 2010
LATCHES/LOCKS/LINKAGES
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. . IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. IT'S ONLY A MATTER OF TIME TILL SOMEONE GETS ROBBED, HURT OR KILLED FROM A MALFUNCTIONING DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339924June 24, 2010
ELECTRICAL SYSTEM
ELECTRONIC DOOR LOCK FAILURE, 2004 NISSAN MURANO SE. WHETHER ACTIVATED FROM THE DRIVER'S DOOR BUTTON OR BY REMOTE FOB AND WHETHER FOR LOCK OR UNLOCK, ELECTROMECHANICAL RESPONSE AT EACH AFFECTED DOOR IS TOO WEAK, REQUIRING MANUAL LOCK/UNLOCK. PROBLEM IS NOT CONSISTENT AT EACH DOOR ALTHOUGH ALL 4 DOORS HAVE NOT WORKED SIMULTANEOUSLY IN 2-3 YRS. DRIVER'S DOOR IS THE ONLY ONE WHICH HAS NOT BEEN AFFECTED SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336714June 16, 2010
VISIBILITY
THE DRIVER'S SIDE SUN VISOR OF MY 2004 NISSAN MURANO WILL NOT STAY IN THE UP POSITION. EVERY TIME YOU GO OVER THE SMALLEST BUMP IT FALLS DOWN COVERING THE DRIVER'S VIEW OF THE ROAD UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336219June 14, 2010
VISIBILITY
SUN VISOR PROBLEM: BOTH DRIVER SIDE AND PASSENGER SIDE SUN VISORS DON'T STAY UP. THIS IS DANGEROUS WHEN I'M DRIVING AS IT BLOCKS/INTERFERES WITH MY VISION! IT WILL STAY UP FOR A SHORT PERIOD OF TIME, THEN FALL WHENEVER I HIT A BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335501June 9, 2010
LATCHES/LOCKS/LINKAGES
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVER "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335328June 8, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FRONT PASSENGER SUN-VISOR FELL INVOLUNTARILY AND WHEN THE CONTACT ATTEMPTED TO PLACE THE VISOR BACK IN PLACE, IT WOULD NOT REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED SHE WOULD HAVE TO PAY TO HAVE THE VISOR REPLACED. THE VEHICLE WAS NOT SERVICED AND THE FAILURE ALSO OCCURRED WITH THE DRIVER'S SUN VISOR. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED AGAIN, SHE WOULD HAVE TO TAKE THE LIABILITY FOR THE REPLACEMENT OF THE VISORS. THE VEHICLE WAS NOT SERVICED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 80,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334783June 6, 2010
VISIBILITY
THE SUN VISOR OF MY NISSAN MURANO 2004 ON THE DRIVER SIDE DOES NOT STAY UP AND KEEPS ON FALLING INTO MY EYES. FROM THE FORUMS I HAVE VISITED, I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH MURANO VEHICLES. IT STARTED ALMOST A YEAR AGO. AT THAT TIME I USED TO BE ABLE TO PUT IT UP IN POSITION AND IT WOULD STAY UP FOR A WHILE, BUT NOW THE COGNITION HAS WORSENED. NOW NO MATTER HOW HARD I TRY, THE SUN VISOR WOULD NOT STAY IN PLACE AND KEEP ON DROPPING INTO MY EYES. I CANNOT BELIEVE THAT A REPUTED CAR MANUFACTURER LIKE NISSAN CAN BUILD SUCH AN INFERIOR PRODUCT. IN MY MIND IT IS A SAFETY ISSUE AND GOVERNMENT SHOULD ASK NISSAN TO STAND UP TO THEIR PRODUCT AND ISSUE A RECALL. THIS IS NOT THE ONLY PROBLEM I AM HAVING WITH THIS CAR. OTHER PROBLEMS ARE: 1. DRIVER SIDE POWER SEAT DOES NOT FUNCTION BECAUSE SOME PART IS BROKEN, BUT BECAUSE OF THIS, I NEED TO REPLACE ENTIRE MECHANISM. 2. GAS CAP COVER DOES NOT OPEN. I HAD TO SPEND $400 TO GET IT FIXED. 3. THERE IS SOME ENGINE COMPONENT THAT MAKES INTERNAL NOISE THAT COULD MAKE MY VEHICLE STOP WHILE DIVING. I HAVE BEEN TOLD THAT THIS COSTS $4,500. LOOKS LIKE WHOLE CAR IS FALLING APART IN UNDER 60,000 MILES. IT IS INCOMPREHENSIBLE THAT NISSAN HAS MANUFACTURED THIS CAR WITH BUILT-IN OBSOLESCENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334470June 3, 2010
SEATS
I WAS TAKING A LEFT HAND TURN WHEN I HEARD SOMETHING SNAP AND MY DRIVER'S SIDE SEAT FELL BACK TO THE LEFT. MY FOOT CAME OFF THE GAS PEDAL WHEN THE SEAT FELL BACK. I'VE READ ALL OF THE COMPLAINTS AND I FIND IT HARD TO BELIEVE THAT THIS IS NOT CONSIDERED A SAFETY ISSUE. I COULD HAVE EASILY LOST CONTROL OF THE CAR OR COME TO AN ABRUPT STOP FROM MY FOOT COMING OFF THE GAS IF I WERE TRAVELING AT A FASTER RATE OF SPEED. I JUST RETURNED FROM THE NISSAN DEALER. THEY HAD TO COMPLETELY REPLACE THE SEAT LIFT FRAME ASSEMBLY FOR A "DISCOUNTED" COST OF $1135.80 WHICH I PAID. I COULD NOT DRIVE THE CAR IN THIS CONDITION (THE SEAT WAS NOT STABLE AND WOBBLING EVERY TIME I TOOK A TURN OR HIT A BUMP) SO I FELT I HAD NOT CHOICE BUT TO REPAIR IT. FROM THE INVOICE I THINK THE PART # IS 87450-CA68B AND THEN BELOW THAT IT SAYS MH7826. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333949May 31, 2010
VISIBILITY
THE DRIVERS SIDE SUN VISOR FALLS DOWN WITHOUT WARNING BLOCKING THE DRIVERS VISION. THIS HAPPENS FREQUENTLY. THE DEALER WANTS $400. TO REPLACE THE ENTIRE VISOR. I CURRENTLY USE VELCRO TO SECURE IT. BUT THIS DOESN'T WORK VERY WELL. THIS IS A COMMON PROBLEM ON 2003-2006 NISSAN MURANOS AND SHOULD BE A SAFETY RECALL TO CORRECT THE ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333901May 30, 2010
LATCHES/LOCKS/LINKAGES
LAST YR, THE DRIVERS SIDE LOCK STOPPED WORKING AND NOW BOTH THE FRONT PASSENGER SIDE AND RIGHT REAR PASSENGER LOCKS AND STOPPED WORKING. THE LOCKS DON'T OPEN EVENT WITH THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332663May 28, 2010
VISIBILITY
O OWN A 2004 NISSAN MURANO. MY INCIDENT RELATES TO THE INTERIOR SUN VISOR ON THESE VEHICLES. I HAVE HAD THESE REPLACED SEVERAL TIMES NOW DUE TO THE FACT THEY WILL NOT HOLD IN PLACE IN THE UPRIGHT POSITION. WHEN THIS PART FAILS THE SUN VISOR DROPS INTO A POSITION THAT CAN PARTIALLY BLOCK DRIVERS VISION. THE LAST REPLACEMENT OF THIS PART ON MY VEHICLE WAS IN EARLY 2008. THIS PART HAS FAIL ONCE AGAIN AND IS NOW PARTIALLY BLOCKING THE DRIVERS VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332274May 25, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOORS LOCK MALFUNCTION ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331034May 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 NISSAN MURANO AWD LEAKS FLUID FROM TRANSFER CASE AND/OR CVT TRANSMISSION ASSEMBLY RESULTING IN EVENTUAL FAILURE OF THE TRANSFER CASE AND/OR TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330013May 11, 2010
VISIBILITY
SUN VISORS DO NOT STAY IN CLIP WHICH ALLOWS VISOR TO FALL AT ANY TIME. HAD THE CLIPS REPLACED UNDER WARRANTY IN 2005 BUT PROBLEM IS OCCURRING AGAIN AFTER WARRANTY EXPIRATION. EXTREMELY HAZARDOUS DUE TO STARTLING DISTRACTION. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329750May 10, 2010
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS A LOUD NOISE ON THE FRONT PASSENGER SIDE OF VEHICLE. THE ENGINE WAS TURNED OFF AND RESTARTED. THE BATTERY AND BRAKE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. AN AUTHORIZED DEALER STATED THAT THERE WAS A RECALL REPAIR PERFORMED ON THE VEHICLE PER NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR/ GENERATOR/ REGULATOR). THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329498May 9, 2010
ENGINE AND ENGINE COOLING
1. EVENT LEADING UP TO THE FAILURE - I CHANGED THE AIR CLEANER. 2. THE ENGINE STOPS WORKING SUDDENLY WHILE DRIVING. THIS OCCURRED TWO TIMES AFTER I HAD CHANGED THE AIR CLEANER. THE CONSEQUENCES ARE THAT THE ENGINE STOPS RUNNING SUDDENLY, WITHOUT NOTICE, WHILE THE VEHICLE IS BEING OPERATED IN TRAFFIC. 3. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED THE REPAIR AT NO COST IN A VERY SHORT PERIOD OF TIME. THE SERVICE PEOPLE AT THE DEALER EXPLAINED THAT AIR WAS LEAKING IN PAST A SENSOR THAT CAUSED THE SENSOR TO SHUT DOWN THE ENGINE. THE REPAIR CONSISTED OF ALIGNING TUBES WITHIN THE AIR INTAKE SYSTEM AND ENSURING THEY WERE TIGHT SO THAT NO OTHER AIR COULD LEAK IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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