Nissan Maxima Complaints (2011)
106 consumer complaints on file.
- #11097208May 22, 2018STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. THE CONTACT STATED THAT THE DASHBOARD MELTED AND CAUSED A GLARE FROM THE SUN. THE VEHICLE WAS TAKEN TO NAPLES NISSAN (3640 PINE RIDGE RD, NAPLES, FL 34109, 239-300-2765) WHERE THE FAILURE WAS CONFIRMED, BUT NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A FIFTY PERCENT DISCOUNT OFF THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,065.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081827March 28, 2018POWER TRAIN
TAKATA RECALL. AFTER BEING TOLD A PART ON MY TRANSMISSION WAS BROKEN I IMMEDIATELY GOT IT FIXED. WHEN ON THE HIGHWAY THE CAR WOULD REV TO HIGH RPM ON ITS OWN. I IMMEDIATELY TOOK IT BACK TO THE MECHANIC. THEY TOLD ME I NEEDED A WHOLE NEW TRANSMISSION THAT IS ON BACK ORDER BY NISSAN. IT'S BEEN A MONTH WITHOUT MY CAR AND TRANSMISSION ISN'T RECALLED EVEN AFTER BEING ON BACK ORDER. MY MAXIMA HAS ONLY 90000 MILES AND THIS SHOULDN'T BE AN ISSUE FOR A NEWER 2011 MAXIMA. I JUST WANT TO PREVENT ANYONE ELSE FROM BEING TRICKED INTO PURCHASING A CAR WITH A FAULTY TRANSMISSION WITHOUT KNOWING IT'S ISSUES. NEEDS TO BE RECALLED!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907814March 22, 2018AIR BAGS
2011 NISSAN MAXIMA. CONSUMER WRITES IN REGARDS TO VEHICLE PASSENGER AIRBAG WARNING LIGHT STAYS ON INDICATING AIRBAG WILL NOT DEPLOY. *SMD THE CONSUMER STATED THE AIRBAG LIGHT WOULD ILLUMINATE WHILE A PASSENGER WAS SEATED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE EVENTUALLY BEGAN TO OCCUR WITHOUT ANYONE OR ANYTHING OCCUPYING THE SEAT. THE CONSUMER TOOK THE VEHICLE TO A DIFFERENT DEALERSHIP WHO ADVISED THE VEHICLE HAD A FAILED CLOCK SPRING. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11074581February 23, 2018FUEL/PROPULSION SYSTEM, POWER TRAIN, SUSPENSION
TAKATA RECALL. AT 80K MILES MY VEHICLE IS IDLING WHILE IN PARK AND ALSO WHILE ACCELERATING ITS DOING A JERK AND FEELS AS IF IT DOESN'T WANT TO GO INTO GEAR TO REACH HIGHER SPEED. I CHECKED THE CODE AND IT READ AS A AIR MASS FLOW SENSOR, CATALYST CONVERTER, AND O2 SENSOR. THE CAR TURNED OFF ON ME WHILE ON, JUMP STARTED IT AND TURNED BACK ON. I CHANGED THE MASS AIR FLOW SENSOR AND ITS STILL DOING THE SAME THING. I TOOK IT TO THE MECHANIC AND THE MECHANIC SAID THE CODE SAYS BATTERY AND OTHER THINGS. RECCOMMENDED WE START CHEAP BY CHANGING THE BATTERY AND GOING FROM THERE. I CHANGED THE BATTERY AND THE COMPUTER NOW SAYS O2 SENSOR. I KEEP DUMPING ALOT OF MONEY INTO THIS VEHICLE AND TO ME IT SEEMS THAT THIS ISSUE IS ALSO HAPPENING MANY OTHERS INCLUDING MY CLOSE FRIEND WHO OWNS THE SAME VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11074113February 21, 2018AIR BAGS
OCS SYSTEM DOES NOT SENSE WHEN A PASSENGER (GROWN ADULT OVER 150 LBS.) IS SITTING IN THE FRONT PASSENGER SEAT. AS A RESULT THE AIRBAGS REMAIN OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11073432February 17, 2018SUSPENSION
TAKATA INFLATORS. I'VE NOTICED THAT THE REAR DRIVER SIDE SUSPENSION DOES NOT SUSPEND CORRECLY. I FEEL THE REAR TIRE SLIPPING UNDER NORMAL WEATHER CONDITIONS. SO MUCH SO THAT ONE CAN FEEL THE TIRE SLIP. PLEASE KEEP IN MIND THAT MY TIRES ARE STILL NEW. I'M ALSO HEARING A WEIRD SOUND THAT COMES FROM THE SAME AREA. I'M NOT SURE WHAT'S HAPPENING. THIS HAPPENS WHEN THE CAR IS IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11072231February 12, 2018UNKNOWN OR OTHER
WHILE DRIVING 70 MPH ON I10, 20 MILES EAST OF BEAUMONT TEXAS, MY PANORAMIC SUNROOF EXPLODED ON ITS OWN. THERE WAS NO COLLISION WITH ANY ROAD DEBRIS, NOR WERE WE IN THE VICINITY OR IMPACTED FROM ANYTHING FALLING FROM AN OVERPASS. THE TRAFFIC WAS HEAVY AND AS A RESULT OF THE EXPLOSION, I WAS FORCED TO GET TO AN EXIT COVERED IN SHARDS OF GLASS. THIS GLASS EXPLOSION CREATED A VERY UNSAFE CONDITION NOT ONLY FOR MY IMMEDIATE FAMILY, BUT FOR THE OTHER INNOCENT PEOPLE THAT WAS IN THE IMMEDIATE AREA. I WAS ABLE TO GET TO THE SIDE SHOULDER TO GAIN MY EXPOSURE THEN DROVE TO AN OFF RAMP. I TOOK PICTURES AND CLEANED THE BROKEN SHARDS FROM MY WIFE, MY TWO CATS AND MYSELF FIRST AND FOREMOST. WE ALL HAD GLASS CUTS, BUT DID NOT NEED ANY SUTURES. I THEN CLEANED UP THE REMAINING BROKEN GLASS FROM THE SEATS, FLOOR ETC... AND PILED THE BROKEN SHARDS INTO A PILE ON THE VEHICLE ROOF. I TOOK A PICTURE OF THIS PILE TO SHOW HOW MUCH GLASS COVERED US IN RELATION TO HOW MUCH GLASS EXPLODED OVER THE INNOCENT VEHICLES BEHIND ME AT THE ACTUAL TIME OF EXPLOSION. I CALLED PROGRESSIVE INSURANCE TO NOT ONLY REPORT THE INCIDENT, BUT TO FILE A CLAIM. THEY GAVE ME CLAIM NUMBER 184507967. WHEREAS I WAS ON A BUSINESS TRIP AND DID NOT LIVE IN THE IMMEDIATE AREA, I DID NOT HAVE THE LUXURY OF PARKING THE VEHICLE IN A GARAGE AND GETTING A RENTAL UNTIL RESOLUTION OF THE CLAIM. I DROVE WITH NO PROTECTION FROM THE 35 DEGREE WEATHER AND DRIZZLE TO THE CLOSEST HOME DEPOT AND PURCHASED MATERIALS TO FABRICATE MY OWN INSULATED ROOF IN THE PARKING LOT. AT THE TIME, I HAD NO CLUE WHAT HAD POTENTIALLY HAIR MY CAR, BUT DEEP INSIDE, KNEW NOTHING HAD. WHEN I PULLED OVER IMMEDIATELY AFTER THE INCIDENT, I THOUGHT IT WAS ODD THAT THE GLASS WAS SHAPED WITH AN OUTWARD MUSHROOM SHAPE AS IF EXPLOSION CAME FROM INSIDE OUT. AFTER CONTINUED RESEARCH, IT IS UNACCEPTABLE THAT THIS IS AN ONGOING ISSUE WITH NO MANUFACTURER RESPONSIBILITY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11064030January 19, 2018ENGINE
LETTER FROM SENATOR BOOZMAN ON BEHALF OF CONSTITUENT RE 2011 NISSAN MAXIMA CONSUMER COMPLAINT AGAINST NISSAN CORPORATE. *LD THE CONSUMER STATED THE VEHICLE WAS MAKING A HORRIBLE KNOCKING NOISE. THE CONSUMER WAS ADVISED THE TRANSMISSION WAS GOING OUT. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AND THE RENTAL. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11061568January 10, 2018EXTERIOR LIGHTING
MY MECHANIC TELLS ME MAXIMA 2011 HAS A COMMON PROBLEM THAT NEEDS TO REPROGRAM THE ECM. "SERVICE ENGINE LIGHT SOON KEEPS APPEARING" THIS SHOULD BE A FREE SERVICE BECAUSE MY CAR DOES NOT NEED A NEW MASS AIR FLOW SENSOR. PLEASE FACTORY RECALL THIS ISSUE. MY CAR IS ACTUALLY IN GREAT SHAPE AT 49,000 MILES. HERE ARE THE LIST OF CARS AFFECTED. HTTPS://WWW.AUTOCODES.COM/P0101_NISSAN.HTML I WENT TO BAY RIDGE NISSAN DEALERSHIP AND TELLS ME MY WARRENTY DOES NOT COVER THIS SERVICE AND THERE IS NO FACTORY RECALL OR BULLETIN. HE WANTS ME TO BUY A NEW PART ($260.00 USD) AND REPROGRAM THE ECM ($175.00 USD). THIS IS UNACCEPTABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11047479November 20, 2017VISIBILITY/WIPER
VEHICLE DASH COATING IS BREAKING DOWN BECOMING STICKY AND HIGHLY REFLECTIVE CAUSING SUNLIGHT TO REFLECT OFF DASH BOARD ONTO INSIDE OF FRONT WINDSHIELD MAKING IT VERY DIFFICULT TO SEE THROUGH WINDSHIELD WHEN DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11045970November 14, 2017UNKNOWN OR OTHER
DASHBOARD IS STICKY OR MELTING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11044967November 9, 2017WHEELS
THE NISSAN MAXIMA HAS BEEN TAKEN TO THE MAINTENANCE FACILITY REGARDING AN ISSUE WITH THE TIRES CONSISTENTLY LOSING AIR PRESSURE. FOUR NEW TIRES WERE PLACED ON THE VEHICLE AT THE NISSAN DEALER AND THE SAME PROBLEM EXISTS. WE RECENTLY DROVE TO THE END OF OUR DRIVEWAY FOR DISTANCE TRAVEL AND THE TIRES LOCKED, SKIDDED AND SOUNDED AS IF METAL WAS TOUCHING METAL. WE PARKED THE VEHICLE AND HAD TO TAKE OTHER MEANS OF TRANSPORTATION. EACH TIME WE TAKE THE VEHICLE INTO THE NISSAN DEALER FOR THIS AND SIMILAR COMPLAINTS, WE'RE TOLD IT MAY BE THE WEATHER, OR THAT THE TIRE PRESSURE LIGHT WHICH STAYS ON MAY BE DUE TO A DEFECTIVE FUSE, BUT THAT WAS NO GUARANTEE THAT THE TIRE ISSUE WOULD BE RESOLVED. WE GET DIFFERENT POSSIBILITY ISSUES EACH TIME WE GO IN. WE HESITATE TO DRIVE THE VEHICLE FOR POSSIBILITY OF BEING STRANDED ALONGSIDE A HIGHWAY. WE'RE MAKING PAYMENTS ON AN EXPENSIVE 'PAPER WEIGHT.' THE TIRE PRESSURE LIGHT STAYS ON, AND EVEN AFTER PUTTING AIR IN THE TIRES, THE TIRES THEMSELVES STILL POSE A PROBLEM. THIS RECENT INCIDENT HAS PUT THE VEHICLE OUT OF USE UNTIL THE NISSAN MAINTENANCE FACILITY CAN GIVE US ANSWERS AS TO WHAT'S REALLY GOING ON WITH THE VEHICLE. NEEDLESS TO SAY, WE HAVE TO PAY FOR THEM TO DO ANYTHING OTHER THAN PUT AIR IN THE TIRES, AND AFTER QUOTING LARGE AMOUNTS OF MONEY FOR WHAT MAY "POSSIBLY' BE THE PROBLEM, WE MAY STILL DRIVE AWAY WITH THE ISSUE. THIS PROBLEM HAS BEEN ONGOING FOR OVER 1 1/2 YEARS. THE MOST RECENT INCIDENT IS INDICATED BELOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11019235August 23, 2017POWER TRAIN
THE CHECK ENGINE LIGHT CAME ON IN MY MAXIMA A NUMBER OF MONTHS BACK WHEN THE VEHICLE HAD CLOSE TO APPROXIMATELY 64K MILES. THE CODES THAT TRIPPED WERE P0011 AND P0021, BANK 1 AND BANK 2 CAM SENSORS. UPON BRINGING IT TO GARDEN CITY NISSAN, I WAS INFORMED THE FRONT AND REAR COVERS NEEDED TO BE REPLACED AND THE COST WAS EXPECTED TO BE $2,400. THE REPAIR WAS PERFORMED AND THE BILL WAS PAID. ACCORDING TO THE REP. AT THE DEALERSHIP, THIS TYPE OF REPAIR IS PERFORMED ON THIS CAR TWICE A MONTH. THE GASKET IN THE MOTOR MOUNT IS CARDBOARD AND NEEDS TO BE REPLACED WITH A SILICONE BASED GASKET. THE CARDBOARD GASKET BREAKS APART AND WILL CAUSE PROBLEMS WITH THE ENGINE PERFORMANCE BY LOWERING THE OIL PRESSURE, WHICH WILL EVENTUALLY SEIZE THE ENGINE. THE CAR WAS ONLY 4K MILES OUT OF THE POWERTRAIN WARRANTY AND NISSAN WOULD NOT PROVIDE ANY ASSISTANCE WITH THE REPAIR. DURING THE LIFE OF THE VEHICLE, I REGULARLY PERFORMED OIL CHANGES, FOR WHICH I HAVE ALL RECEIPTS. ALTHOUGH THIS IS MORE OF AN ENGINE PERFORMANCE ISSUE THAN A SAFETY ISSUE, THIS SHOULD BE REVIEWED BY THE NHTSA AS MANUFACTURERS DEFECT THAT COSTS CONSUMERS A LOT OF MONEY TO REPAIR. THIS IS A HARDSHIP FOR ME AS I'M SURE IT IS FOR MANY CONSUMERS. SOME MAY NOT BE ABLE TO AFFORD THIS TYPE OF A REPAIR AND WILL NOT HAVE THE SERVICE DONE. I AM NOT SURE WHAT WOULD HAPPEN OVER TIME IF THIS REPAIR IS NOT PERFORMED SOMETHING OF THIS MAGNITUDE SHOULD NOT HAPPEN ON A CAR OF THIS AGE. I APPEALED TO NISSAN BOTH VERBALLY AND IN WRITING WITH NO LUCK. I WOULD HOPE THAT THE NHTSA WOULD LOOK INTO THIS AND POSSIBLE APPLY SOME PRESSURE TO NISSAN TO INITIATE A RECALL. THANK YOU FOR YOUR TIME. ATTACHED IS THE CLAIM APPEAL I SENT TO NISSAN AS WELL AS THE REPAIR BILL. ANY ASSISTANCE WITH ISSUE WOULD BE APPRECIATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11018829August 22, 2017VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2011 NISSAN MAXIMA. WHILE THE CONTACT'S SON WAS DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A TREE. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S SON SUSTAINED SHOULDER PAIN, CHEST PAIN, AND LOT OF CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11011413July 29, 2017AIR BAGS, VISIBILITY/WIPER
DASHBOARD IS MELTING CAUSING AN UNSAFE GLARE IN SUNLIGHT. ALSO POTENTIALLY WEAKENING THE PERFORMANCE OF THE PASSENGER FRONT AIRBAG CAUSING AN UNSAFE CONDITION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10994451June 12, 2017POWER TRAIN
TAKATA RECALL. CAR MADE A NOISE AND THEN STALLED. PULLED OVER AND CAR WOULD NOT GO IN DRIVE OR REVERSE. TRANSMISSION WENT OUT IN VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10993043June 4, 2017POWER TRAIN
VEHICLE WAS IN MOTION ON THE HIGHWAY AND I WAS IN HEAVY TRAFFIC. ATTEMPTED TO ACCELERATE AND THE CAR DID NOT RESPOND. I COASTED TO THE EMERGENCY LANE. MY CARS TRANSMISSION WOULD NOT ENGAGE. I WAS STRANDED ON THE SIDE OF THE FREEWAY FOR TWO HOURS, UNTIL THE TOW TRUCK ARRIVED. UPON FURTHER INVESTIGATION I FOUND THAT NISSAN MAXIMA'S WERE RECALLED FROM 2003-2010 FOR CVT TRANSMISSION FAILURES. NISSAN DOUBLED THE WARRANTY (10 YEARS, 120,000 MILES). MY VEHICLE HAD THE SAME CVT TRANSMISSION ISSUE AND I HAD 110,000 MILES WHEN THE INCIDENT OCCURRED. NISSAN PUT THE SAME FAULTY CVT TRANSMISSION IN MY CAR AS THEY DID THE PREVIOUS YEARS. I AM REQUESTING A REFUND FOR REPAIRS AND CAR RENTAL (CVT TRANSMISSION $2,443.87, CAR RENTAL $550.04). UPON REQUEST I CAN PROVIDE RECEIPTS. THIS IS A SERIOUS SAFETY ISSUE AND I COULD HAVE BEEN IN AN ACCIDENT ON THE HIGHWAY AND BEEN INJURED OR INJURED SOMEONE ELSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10970622April 4, 2017UNKNOWN OR OTHER
THE DASHBOARD OF THE VEHICLE HAS STARTED GETTING STICKY AND SHINY IN SOME PLACES. THE DASHBOARD SCRATCHES AND DETERIORATES EASILY. IN SOME CASES, THE SUN AND/OR LIGHTS REFLECT OFF OF THE DASH BOARD AND GLARE ON THE WINDSHIELD MAKING IT DIFFICULT TO SEE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10953711February 9, 2017UNKNOWN OR OTHER
PANORAMIC SUNROOF EXPLOSION. I WAS DRIVING ON INTERSTATE AND HEARD A LOUD BANG SOUNDED LIKE A SHOT GUN WHICH SCARED THE CRAP OUT OF ME. MY SUNROOF EXPLODED AND THE GLASS STARTED FALLING IN MY CAR AFTER SUNROOF STARTED TO CAVE IN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10947036January 23, 2017ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
VEHICLE IS PARKED AND ENGINE WONT START. HAD A 2009 MAXIMA THAT ALSO HAD THE SAME ISSUES. CHECKED BATTERY AND IT IS FINE BUT CAR WONT START. I HAVE JUMPSTARTED IT AND THAT HAS TURNED THE CAR BACK ON BUT AFTER A FEW MONTHS I HAVE THE SAME ISSUE. THIS LAST TIME MY CAR DID NOT START , NOT EVEN WITH A JUMP START.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0