Nissan Leaf Complaints

1,117 consumer complaints on file.

#10695491March 19, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, WHEELS
WHENEVER WE COME TO A STOP FOR A TRAFFIC LIGHT OR A STOP SIGN, AND THE SPEED OF THE CAR IS < 3 MILES , WE NOTICED THAT WHEN WE APPLY BRAKES, THEY DO NOT GET APPLIED IMMEDIATELY. THERE IS A SUDDEN SURGE IN ACCELERATION BEFORE THE CAR COMES TO A COMPLETE STOP. THIS IS VERY NOTICEABLE ESPECIALLY WHEN WE APPLY BRAKES TO SLOW THE CAR BEFORE A TRAFFIC SIGNAL OR STOP SIGN AND ALSO IN BUMPER TO BUMPER TRAFFIC CONDITIONS. AS A RESULT, WE TEND TO STOP THE CAR ATLEAST COUPLE OF METERS BEFORE THE STOP LINE OR THE CAR IN FRONT TO BUFFER THE ACCELERATION BY THE CAR. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694165March 13, 2015
SERVICE BRAKES
THERE IS AN ONGOING ISSUE WITH THE LEAF'S BRAKES GRABBING TO QUICKLY WHEN AT LOW SPEEDS AND APPROACHING A STOP DURING COLD CONDITIONS. IT CAUSES THE CAR TO JERK. IT ALSO CREATES AN ISSUE WITH THE TRAFFIC BEHIND US AS THERE HAVE BEEN SEVERAL TIMES WHEN THE VEHICLES BEHIND ALMOST CRASH INTO US AS THEY DO NOT EXPECT THE CAR TO BREAK SO SUDDENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690865February 26, 2015
SERVICE BRAKES
THE BRAKES DID NOT RESPOND AS NORMAL ON A COLD SNOWY DAY. THE TIRES DID NOT SLIDE AND IT WAS NOT A HARD BRAKING SITUATION. MULTIPLE TIMES THROUGHOUT THE DAY, THE BRAKES WERE NOT ENGAGING PROPERLY. THE CONDITION WENT AWAY THE NEXT DAY; A WARMER DAY. IT HAPPENED AGAIN 2 WEEKS LATER AND I CAN NOW RECOGNIZE THE PROBLEM AND BE CAUTIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690994February 26, 2015
SEATS
NEW CAR HEADRESTS ARE ANGLED TOO FAR FORWARD. I DO NOT WANT TO SLOUCH, SO I WOULD LIKE TO SIT WITH MY SEAT UPRIGHT. THIS FORCES MY HEAD INTO A VERY UNNATURAL POSITION, CAUSING ME PAIN. EVEN WITH THE SEAT TILTED BACK, THE HEADREST STILL FORCES MY HEAD FORWARD, AND CREATES A DIFFICULT DRIVING POSITION WITH MY SHOULDERS SLUMPED FORWARD AND MY HEAD TILTED. THIS CAUSES HEADACHES & DISTRACTION. THIS DISCOMFORT IS ALSO TRUE OF THE 2013 FORD FOCUS, THE 2010 TOYOTA PRIUS, AND THE 2013 SUBARU OUTBACK THAT I HAVE RECENTLY DRIVEN. I UNDERSTAND THIS IS AN EFFORT TO REDUCE WHIPLASH INJURIES, BUT IT IS CAUSING FLEXION/OVERUSE INJURIES IN OWNER'S NECKS!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10690845February 26, 2015
SERVICE BRAKES
WHENEVER OUTSIDE TEMPERATURES ARE BELOW +/- 38F, THE REGENERATIVE BRAKE SYSTEM BEHAVES VERY AGGRESSIVELY IN THE SENSE THAT THE SLIGHTEST USE OF THE BRAKES RESULTS IN A VERY JERKY BEVAHIOUR OF THE CAR, BRAKING VERY ABRUPTLY AND HARD. USUALLY, A SECOND TAP ON THE BRAKE RESOLVES THE ISSUE TEMPORARILY, BUT THE SYMPTOM COMES BACK SOON AFTER. THIS IS NOT ONLY AN INCONVENIENCE, BUT ALSO POSES POTENTIAL ACCIDENTS IF A CAR BEHIND THE LEAF IS NOT EXPECTING A HARD BRAKING. CONTACTED THE NISSAN DEALER WITH THE SYMPTOMS, REPLY WAS THAT THIS IS NOT KNOWN TO NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690262February 24, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2014 NISSAN LEAF. THE CONTACT STATED THAT WHILE SHIFTING FROM PARK TO DRIVE ON AN INCLINE AND THE BRAKE PEDAL DEPRESSED, THE VEHICLE ROLLED DOWN HILL. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HESITATED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,400. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689960February 23, 2015
SERVICE BRAKES
BAKING CAR OUT OF PARKING SPACE BRAKE LIGHT CAME ON. SHIFTED TO DRIVE AND STARTED MOVING FORWARD. BRAKES DID NOT FUNCTION. ROLLED CAR INTO ANOTHER PARKING SPACE AND HAD TOWED. ALL HAPPENED AT LOW SPEED WITHOUT ANY OTHER TRAFFIC BUT THIS COULD HAVE BEEN VERY DANGEROUS. FAILURE WAS CATASTROPHIC SUDDEN AND ESSENTIALLY COMPLETE. THERE MAY HAVE BEEN SOME MINIMAL BREAK FUNCTION BUT NOT ENOUGH TO STOP THE CAR SAFELY FROM ANY SPEED BEYOND 1MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683997February 18, 2015
SERVICE BRAKES
BRAKE FAILURE. CAR BARELY STOPPED WHEN BACKING OUT OF GARAGE. SYSTEM DESIGNED TO MAINTAIN BRAKES IN CASE OF ELECTRICAL FAILURE DID NOT FUNCTION. CAR WAS TOWED TO DEALER WHERE PROBLEM WAS DUPLICATED BUT NO CAUSE WAS IDENTIFIED. STILL NOT REPAIRED AS OF 2/18/15 BECAUSE BRAKES STARTED WORKING AGAIN AT DEALER. WHEN FAILURE OCCURRED, TRACTION CONTROL WARNING LIGHT AND ABS LIGHT CAME ON. CAR HAD BEEN TO DEALER THE WEEK BEFORE FOR "GRABBING" EXTREMELY SENSITIVE, BUT TRANSIENT, BRAKE PROBLEM. NO PROBLEM COULD BE IDENTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683689February 16, 2015
AIR BAGS
WHEN MY 90LB DAUGHTER AND 130LB WIFE SITS IN THE PASSENGER SEAT OF OUR MY14 NISSAN LEAF, THERE IS NO CONSISTENCY WITH WHETHER THE AIRBAG WILL BE ON OR OFF. OFTEN, THE AIRBAG IS ON WITH MY DAUGHTER AND OFF WITH MY WIFE. THE DEALER HAS "RESET" THE AIRBAG FOUR TIMES AND SAYS "IT'S WORKING AS EXPECTED". I'VE SPOKEN WITH NISSAN ELECTRIC CONSUMER AFFAIRS AND THEY SAID THERE'S NOTHING THEY CAN DO AND THEY REFUSED TO LET ME TALK TO THEIR SUPERVISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678538January 23, 2015
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
MY 2015 LEAF S IS 3 WEEKS OLD WITH LESS THAN 700 MILES. I WAS DESCENDING AN 8% GRADE HILL IN B MODE WITH A SHARP BEND AT THE BOTTOM. AS I WENT TO APPLY THE BRAKES, THE PEDAL WENT TO THE FLOOR AND B MODE CUT OUT. THE CAR WAS NOW ROLLING DOWN THE HILL AND ACCELERATING UNDER GRAVITY WITH NO BRAKES AND WITHOUT B MODE SLOWING THE CAR. I WAS EXPECTING TO HIT A BRICK WALL AT THE BOTTOM OF THE HILL WHEN SUDDENLY, AFTER NO MORE THAN TWO SECONDS, THE BRAKES AND B MODE CAME BACK ON AND I SAFELY STOPPED. ON REFLECTION AFTER THE INCIDENT, IT WAS AS IF THE WHOLE COMPUTER/ELECTRONICS MOMENTARILY SHUT DOWN AND THEN REBOOTED. I DIDN'T NOTICE IF THE DASH LIGHTS WENT OFF OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668254December 25, 2014
AIR BAGS
THE LEAF OFTEN SHOWS THAT MY PASSENGER AIR BAG IS DISABLED, EVEN THOUGH MY SON WHO IS OVER 100 POUNDS IS SITTING IN THE SEAT WITH THE SEAT BELT ON. THIS HAPPENS ABOUT 50% OF THE TIME AT ALL SPEEDS WHEN HE IS IN THE PASSENGER SEAT. I THINK THERE IS SOMETHING WRONG WITH THE SENSORS IN THE PASSENGER SEAT. I WOULD HATE TO GET IN A CRASH AND NOT HAVE THE AIRBAGS DEPLOY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663841December 12, 2014
ELECTRICAL SYSTEM
MY 2012 NISSAN LEAF HAS A BATTERY CHARGE INDICATOR ON THE DASH THAT DOES NOT TRULY REFLECT HOW MUCH ACTUAL DRIVING RANGE MILEAGE IS LEFT. IN FACT, IT IS SO FAULTY THAT IT IS REFERRED TO ONLINE AS THE GOM OR GUESS-O-METER. I BELIEVE THIS IS A SAFETY HAZARD AS I HAVE NO ACCURATE WAY OF KNOWING IF I WILL BE LEFT STRANDED IN THE MIDDLE OF ONCOMING TRAFFIC ON AN EXPRESSWAY, A BUSY HIGHWAY, A BACK ROAD DETOUR, OR SIMPLY MILES AWAY FROM ANY CHARGING STATION. THE FIRST TIME I REALIZED HOW SERIOUS THIS PROBLEM WAS I HAD TO CALL A TOW TRUCK TO COME AND GET ME. I LEFT MY HOME WITH 39 MILES OF CHARGE ON THE RANGE INDICATOR. IT WAS A COOL DAY SO THE CLIMATE CONTROL WAS OFF. I DROVE SEVEN MILES AND MY CAR RAN OUT OF CHARGE LEAVING ME ALONE AND FRIGHTENED IN AN UNFAMILIAR AREA. I AM A 70 YEAR OLD WIDOW. AFTER RECEIVING A TOW HOME, I CHARGED THE CAR AND THEN TOOK IT TO THE DEALER FOR A BATTERY TEST. THE DEALER TOLD ME THAT THE BATTERY WAS FINE AND THAT THE PROBLEM MUST BE MY DRIVING STYLE. SINCE THEN, I HAVE NOT TAKEN THE CAR MORE THAN A FEW MILES FROM MY HOME AT A TIME. I HAVE HAD THE BATTERY TESTED PERIODICALLY AND VOICED MY CONCERN TO NISSAN BUT TO NO AVAIL. I CONTEND THAT IF A GAS DRIVEN AUTO HAD AN INACCURATE FUEL INDICATOR THAT CAUSED VEHICLE OPERATORS TO LOSE POWER WITHOUT ANY WARNING THEN THE NTSB WOULD WANT TO KNOW ABOUT IT. I BELIEVE THAT MY NISSAN HAS A COMPARABLE PROBLEM. I HAVE OWNED THIS CAR FOR THREE YEARS NOW AND HAVE LESS THAN 4,600 MILES ON THE ODOMETER. I AM AFRAID TO TAKE IT ANYWHERE LEST I HAVE ONLY ONE THIRD OF REAL DRIVE TIME THAN IS DISPLAYED ON THE BATTERY DRIVE RANGE AND CHARGE INDICATOR. MY GUESS-O-METER IS A REAL SAFETY CONCERN FOR ME AND I WOULD APPRECIATE YOUR ADVICE AND INPUT IN THIS REGARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661541December 2, 2014
AIR BAGS
WHILE DRIVING, THE RIGHT FRONT AIRBAG LIGHT ACTIVATED, INDICATING THAT THE AIRBAG WAS OFF. THIS OCCURRED AND CONTINUES TO OCCUR, REGARDLESS OF THE PASSENGER'S WEIGHT, OR THE ABSENCE OF A PASSENGER. NISSAN SERVICED THE VEHICLE ONCE BEFORE WITH A "SOFTWARE UPDATE" THAT DID NOTHING TO CORRECT THIS VERY SERIOUS DEFECT. HOW MANY VICTIMS NEED TO DIE OR BECOME CRIPPLED BEFORE THIS IS CORRECTED? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660901November 25, 2014
SERVICE BRAKES
WHEN MOVING THE VEHICLE OUT OF PARK YOU MUST DEPRESS THE BRAKE PEDAL. I'VE HAD 3-4 TIMES WHERE AS SOON AS THE GEAR SELECTOR MOVES TO "D" THE BRAKE PEDAL SOFTENS AND SINKS IN AND THE CAR ROLLS FORWARD UNTIL THE BRAKES ENGAGE. I TOOK IT TO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM AND WON'T DO ANYTHING ABOUT IT. SO FAR I'VE HAD TIME TO STOP BEFORE HITTING THE CAR IN FRONT OF ME BUT I'M WORRIED THAT ONE OF THESE TIMES I WON'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654952November 14, 2014
AIR BAGS, SUSPENSION
VEHICLE WAS BEING DRIVEN BETWEEN 25-30 MPH WHEN THERE WAS A "POP", VEHICLE JERKED TO THE RIGHT CAUSING IT TO HIT CURB (CRASH) AND DEPLOY TOP CURTAIN AND RIGHT DOOR AIRBAG. VEHICLE WAS TOWED INTO TO NISSAN DEALERSHIP, INSPECTED BY THE DEALERSHIP, AND RE-INSPECTED BY NISSAN NORTH AMERICA OVER THE PAST 30 DAYS. RIGHT FRONT TIRE WAS PERPENDICULAR TO CAR AND DEFECT WITH TIE ROD / SUSPENSION IS OUR EXPRESSED CONCERN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651663October 31, 2014
SERVICE BRAKES
HAVE EXPERIENCED MULTIPLE TIMES WHERE AT LOW SPEEDS, IF THE CAR ENCOUNTERS BUMPS IN THE ROAD, THE BRAKES GIVE OUT AND YOU HAVE TO PUMP A TIME OR TWO TO GET THE BRAKES TO ENGAGE. THERE ARE OTHER TIMES AT CITY/HIGHWAY SPEEDS WHERE IF THE BRAKES ARE PUSHED MEDIUM TO MEDIUM-HARD THE BRAKES SEEM TO LOCK ON AND EVEN WHEN REMOVING MY FOOT FROM THE BRAKE PEDAL, THE BRAKE DOESN'T DISENGAGE AND THE CAR WILL SLIDE FOR A COUPLE SECONDS. PLEASE DO A THOROUGH SAFETY REVIEW ON THE BRAKES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10644960October 15, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
I PURCHASED MY 2011 NISSAN LEAF IN SEPTEMBER OF 2012 FROM STADIUM NISSAN IN ORANGE, CALIFORNIA. I QUICKLY LEARNED THAT THIS VEHICLE WAS NOT BUILT FOR MY 69 MILE COMMUTE(4.9 MILES PER KWH), BUT WAS ABLE TO ADAPT AND MAKE IT WORK UNTIL A JOB CHANGE IN OCTOBER OF 2013. MY 10 YEAR OLD SON AND I WERE REAR ENDED SHORTLY AFTER OUR MOVE TO TURLOCK, CALIFORNIA. MY NISSAN LEAF HELD UP VERY WELL TO BEING REAR ENDED AT 45MPH BY A FULL SIZED CHEVY SILVERADO; AS I DROVE IT AWAY AND THE CHEVY WAS TOTALED. MY SON AND I BOTH RECEIVED CONCUSSIONS FROM THE ACCIDENT, AND UNFORTUNATELY HE IS STILL FACED WITH MEMORY LOSS. MY LEAF WAS TAKEN TO ALFRED MATTHEWS COLLISION CENTER FOR REPAIRS, AND SENT TO CENTRAL VALLEY NISSAN TO HAVE THE BATTERIES REMOVED AND REINSTALLED BEFORE AND AFTER THE BODY REPAIRS. THE REPAIRS TOOK MORE THAN 2 MONTHS TO COMPLETE, AND MY LEAF HAS NEVER BEEN THE SAME. MY LEAF WILL NO LONGER GET THE 69PLUS FREEWAY MILES THAT I DROVE BEFORE THE ACCIDENT, AND WILL NOW ONLY GET 40-50 CITY MILES PER CHARGE (3.8 MILES PER KWH). I HAVE TAKEN MY LEAF BACK TO CENTRAL VALLEY NISSAN AT LEAST 6 TIMES IN THE LAST 8 MONTHS, AND EVEN HAD ONE OF THE TWO NISSAN LEAF MECHANICS EVALUATE THE ISSUES. AAA WAS WILLING AND READY TO TOTAL MY LEAF BASED ON THIS DRASTIC PERFORMANCE ISSUE, BUT THEY WERE TOLD BY CENTRAL VALLEY NISSAN AND THE LEAF MECHANIC THAT MY LEAF IS PERFORMING WITHIN SPECIFICATIONS FOR A 2011 LEAF WITH 35,000 MILES. I FIND THIS HARD TO BELIEVE BASED ON YOUR EPA ESTIMATES OF 106 CITY / 92 HIGHWAY (I AM CURIOUS IF OTHER LEAF OWNERS KNOW THAT WHEN THEIR VEHICLE IS 3 YEARS OLD AND HAS 35,000 MILES; THEY WILL ONLY GET 40 MILES PER CHARGE). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10640051September 29, 2014
STRUCTURE
AFTER STOPPING AT AN INTERSECTION, LOOKING BOTH WAYS AND NOT SEEING ANYBODY, I STARTED GOING THROUGH AND CROSSING THE STREET, THEN I SUDDENLY COME FACE-TO-FACE WITH A PEDESTRIAN ONLY INCHES FROM THE SIDE OF THE CAR! I ALMOST HIT SOMEONE, AND THE EXPERIENCE LEFT ME QUITE RATTLED. THE PROBLEM IS THE PILLAR AT THE FRONT LEFT CORNER IS AT THE WORST POSSIBLE POSITION AS IT COMPLETELY BLOCKS THE VIEW OF THE FAR STREET CORNER, SO I DID NOT SEE THE PEDESTRIAN WHO STARTED CROSSING THE STREET. ALSO, THE PILLAR AT THE FRONT RIGHT SIDE COMPLETELY BLOCKS THE VIEW OF THE NEAR STREET CORNER. I HAVE SINCE TRAINED MYSELF TO CONSCIOUSLY PERFORM A CRAZY-LOOKING MANEUVER TO MOVE MY BODY TO THE LEFT AND TO THE RIGHT AND BACK, AT EVERY INTERSECTION, TO PEEK AROUND THE OBSTACLE. I DON'T HAVE TO DO THIS IN ANY OTHER VEHICLE. THIS CAR HAS EXCEPTIONALLY TERRIBLE VISIBILITY BECAUSE OF THE LOCATION OF THE PILLAR, AND IT IS VERY VERY DANGEROUS. THIS NEEDS TO BE REDESIGNED IMMEDIATELY BEFORE IT RESULTS IN A PEDESTRIAN FATALITY. IT ALMOST DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640045September 29, 2014
SERVICE BRAKES
WHILE IN A LINEUP OF CARS AT A STOP SIGN INTERSECTION, I HAD TO START AND STOP REPEATEDLY, AS EACH CAR MOVED FORWARD. VERY SOON, THE BRAKES DEVELOPED A JERKY RESPONSE, GRABBING AND RELEASING. SO THE CAR WAS LURCHING FORWARD AND JERKING TO A STOP. IT WAS QUITE EMBARRASSING, AND THE CAR BEHIND ME NEARLY REAR-ENDED ME. THIS WAS THE FIRST OCCURRENCE, AND THE SAME THING HAS HAPPENED SEVERAL TIMES SINCE. THE BRAKES ARE NOT CONSISTENT - SOMETIMES THEY GRAB COMPLETELY AND A COUPLE OF TIMES I HAVE COMPLETELY LOST BRAKING POWER FOR A FEW MOMENTS. THE ISSUE STILL EXISTS, AND I KNOW SEVERAL OTHER LEAF DRIVERS WHO HAVE ALSO EXPERIENCED IT. THIS IS VERY DANGEROUS, AND ONE OF THESE DAYS SOMEONE WILL BE KILLED BECAUSE OF NISSAN'S NEGLIGENCE, UNLESS NHTSA FORCES SOME ACTION ON IT. THIS NEEDS TO BE LOOKED INTO VERY THOROUGHLY AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637058September 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 NISSAN LEAF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,060.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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