Nissan Leaf Complaints

177 consumer complaints on file.

#11705670December 17, 2025
FUEL/PROPULSION SYSTEM
There has been a recall on my vehicle for months now, and previously there was a recall on other nissan leafs for over a year at this point before they branched out to include my vehicle. In the contract I signed to purchase my vehicle, I was stated to have access to tier 3 charging. I am unable to do that currently, and I do not live close to a tier 2 charger, so I am forced to use my tier 3 charging. They say not to do that, so I am left with a vehicle that I am unable to use, and have been for months. I iniated a buyback, but they declined it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705529December 17, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical system); however, the part to do the recall repair was not yet available. The contact stated that the recall summary included a possible fire risk. In addition, the contact stated that because of the unrepaired recall, the quick charger was not usable. The manufacturer was contacted; however, the contact was informed that the part for the recall repair was not available. The contact was informed that notification would be provided whenever available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705179December 15, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
*High Voltage Battery defect/failure - this is what was believed to be the issue when it was towed to the dealership. What is left of it is available for inspection at the dealership for now, however the insurance may take it to a salvage yard since the fire department finished their investigation. *While at the dealership after they spent the day trying to recreate what happened they parked it and planned to try again the next day, then someone walked by and saw smoke coming from the car and called 911. They called it a thermal runaway and it burned for hours before being moved to a safer, emptier lot where it was covered in thousands of pounds of sand. The night before the mileage range dropped roughly 70%, unaware of the recall in our mail that hadn't been opened we stopped to try to charge so we could get home. Thankfully none of the chargers worked since the recall was for a potential fire if plugged into a level 3 charger. We tried to drive home only to end up on the side of the road in total system failure. Police sent incident management to get us to safety. If we had made it home we are told this could have caught our home on fire and would likely have blown up our house and taken neighbors houses out as well. It could hurt more people or structures while they tried to recreate the problem. I understand the dealership had $20K in damages from the fire on top of which my car is clearly a total loss. Homes & Businesses nearby had to be evacuated. *Yes, what is left of the car has been inspected by the county fire marshall, insurance co. Police were called, but no investigation. When I called consumer affairs at Nissan, I spoke to 3 different people who said there was nothing they could do. *We had one other time 3 weeks earlier that the range dropped significant, we got home plugged it in and it seemed fine. The only warnings said we were low on miles and to stop to charge which would have made things worse, could have killed us if they had worked.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11704523December 11, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The vehicle is affected by manufacturer recall R25C8 (NHTSA 25V-655), which identifies a risk of battery overheating and potential fire during fast charging. The recall instructs owners not to use Level 3 (DC fast) charging because the vehicle’s battery system may enter a failsafe mode or experience thermal issues under high-load charging. This significantly restricts normal operation of the vehicle, especially for longer-distance travel, and raises concerns about battery safety during charging. The issue is ongoing, and no permanent remedy is currently available. The restriction on fast charging reduces the vehicle’s intended functionality and creates uncertainty about the safety of the high-voltage battery system. No collision or fire has occurred, but the condition remains unresolved. The vehicle remains available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704237December 10, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Greetings My vehicle has approximately 63k and the entire battery pack has already been replaced one time. Approximately 3-4 weeks ago I got a letter informing me that I can no longer fast charge and there is no remedy for this at this time. I work 1 hour away from my home, so I haven't been able to get to work in weeks. I asked for a buy back and they stated no. I asked Nissan's Consumer Affairs for a rental and they said no. I asked the dealership where I purchased the vehicle for a rental and they said no. It is important to note that providing a rental is part of the recall or this is my understanding. It is also important to note that I have an extended warranty for this vehicle which should also include a rental. I pay almost $600 a month for this hunk of junk, and I cannot understand how this is acceptable in any way. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704216December 10, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
Vehicle battery drains significantly after being charged, passenger wiper will not work impairing visibility, back up camera blurs and fails, bright lights would not turn on, I was in a huge rain storm unable to see. Inability to use level 3 charger is disallowing me to be able to use vehicle due to amount of time to charge and battery drain has caused me to be broken down requiring a tow twice due to inaccurate mileage readings, leaving me stranded at night without access to phone service, placing me in an unsafe area/situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703285December 5, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the vehicle shifted in Turtle Mode, preventing the vehicle from exceeding 30 MPH. The contact stated that there was a message for the EV Battery failure and to take the vehicle to the dealer for further analysis. The Turtle Mode warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the failure was not identified or replicated. The vehicle was not repaired. The manufacturer was possibly notified by the local dealer about the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703063December 4, 2025
UNKNOWN OR OTHER
Nissan has provided no remedy for this recall, no compensation, no rental vehicles, rendering this vehicle useless for long trips that require the use of a level 3 charger, which is why we purchased this vehicle in the first place
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702844December 3, 2025
ELECTRICAL SYSTEM
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702292December 1, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Nissan Leaf. The contact stated that while attempting to charge the vehicle, the charging system became inoperable. There was no warning light illuminated. The contact stated that the system failed to charge the battery properly. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact not to use the Level 3 quick charging and confirmed that the part was not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702108November 30, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. EVGO, one of the major lv3 chargers refuses service from customers with Leafs as well at this time, forcing me to rent a vehicle for long distance family trips this holiday season. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702082November 30, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702080November 30, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Recall R25C8 affects my 2022 Leaf’s battery cells and makes Level 3 charging unsafe. The proposed software only detects the defect and may disable the car. It does not fix the battery. I request repurchase or replacement of the vehicle. I also want to note that EVgo, one of the largest fast charging networks, is refusing to initiate fast charging sessions for Nissan Leafs because of this defect. This means Level 3 charging is unavailable not just because Nissan told me to stop using it, but because charging networks themselves are blocking my vehicle. That is a direct and substantial loss of use and value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702066November 30, 2025
ELECTRICAL SYSTEM
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. I learned about this in late October 2025. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701924November 28, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
“2022 Nissan Leaf with 63,000 miles. Vehicle loses propulsion, unable to accelerate above 40 mph, and goes into turtle mode. Dealer opened the high-voltage battery and found multiple swollen modules. Nissan refuses to replace swollen modules and will only replace one cell despite EV system failure. Vehicle is unsafe to drive.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701879November 28, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the unrepaired recall was dangerous. The dealer was contacted, and the contact was advised not to use the Level 3 quick charging because the vehicle might catch on fire. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701349November 24, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am the original owner of a 2022 Nissan Leaf, purchased new. On the evening of Thursday, 11/20/2025 I became aware of an active recall affecting my vehicle related to a battery fire hazard when using DC fast charging stations. I only learned of this serious safety defect when attempting to trade in my vehicle, at which point the dealership declined to accept it due to the unresolved recall. This recall poses a significant safety risk that I was not informed about despite being registered with Nissan. I have regularly used DC fast charging stations without any knowledge that doing so could result in a fire and potential severe injury. The recall notice does not appear in my Nissan account dashboard, although two other recalls for my vehicle are properly displayed there. However, when I independently search my VIN on the NHTSA website, the recall is clearly linked to my vehicle. As a result of this defect and lack of proper notification, I now own a vehicle with reduced functionality, a documented fire risk, and diminished resale value. On the morning of Friday, 11/21/2025 I contacted Nissan's Consumer Affairs and requested that Nissan repurchase my vehicle given the severity of this safety defect and the impact on my ability to use or sell the vehicle. This morning (Monday 11/24/25) I was informed Nissan has refused to buy back my vehicle. The promptness of their reply is concerning and indicates they do not take this issue seriously. I am deeply concerned about the adequacy of Nissan's recall notification process when such a critical safety issue was never communicated to me through my registered account or other direct means. I request that NHTSA investigate why I was not properly notified of this recall despite being the registered owner, whether other affected owners may have similarly failed to receive adequate notice of this serious safety defect, and whether Nissan's refusal to repurchase my vehicle is appropriate given the circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701008November 22, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
when level 3 charging the cabin will fill with visible smoke every other time roughly. i have woken up from naps coughing and pressure in my head
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700806November 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The contact had not experienced a failure; however, due to the recall, the vehicle was unable to be fully charged using the fast charger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700046November 18, 2025
UNKNOWN OR OTHER
Heat from HVAC system stops working at temperatures below 20 degrees F. It starts blowing cold air and cannot keep up with the cold, to the point that it becomes dangerously cold in the car, especially for my young children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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