Nissan Leaf Complaints

1,117 consumer complaints on file.

#11071887February 9, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS READING A RECENT ARTICLE REGARDING A NISSAN LEAF AND A FIRE. WE JUST HAD THE SAME THING HAPPEN AT OUR FACILITY, 3003 SUMMIT BLVD. ATLANTA GA 30319. THE ISSUE IS THAT WE ARE NOT SURE IF IT WAS THE VEHICLE OR THE CHARGING UNIT. THE VEHICLE WAS TOTALED AND A COUPLE OF OTHER CARS NEARBY WERE ALSO DAMAGED. THE VEHICLE WAS STATIONARY AND CONNECTED TO THE CHARGER. THIS WAS LOCATED ON THE 4TH LEVEL OF THE PARKING DECK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064245January 22, 2018
VEHICLE SPEED CONTROL
I WAS DRIVING VERY SLOWLY IN A PARKING LOT, TRYING TO FIND A PLACE TO PARK. WHEN I WAS ON THE 4TH FLOOR I FOUND A SPOT, MADE A RIGHT HAND TURN, AND AS I SLOWLY TURNED INTO THE SPOT I TOOK MY FOOT OF OF THE ACCELERATOR TO PUT MY FOOT ON THE BRAKE, THE CAR ACCELERATED AND CAUSED MORE THAN $16,000 WORTH OF DAMAGE TO MY CAR. I HAVE LEASED THIS CAR SINCE AUG, 2017. BEFORE THAT I LEASED A 2015 NISSAN LEAF AND NEVER HAD ANY PROBLEMS WITH THE CARE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063955January 21, 2018
SERVICE BRAKES
BRAKES WERE NOT FUNCTIONAL AFTER STARTING THE VEHICLE. THE BRAKES PEDAL WOULD DEPRESS WITHOUT RESISTANCE TO THE FLOOR. THE CAR WAS ABLE TO BE BE PLACED IN DRIVE AND ATTEMPTING TO USE THE BRAKES TO STOP WAS USELESS. HAD TO PLACE CAR IN PARK AND HOLD E BRAKE. BRAKE MALFUNCTION LIGHT WAS PRESENT. ISSUE OCCURRED MULTIPLE TIMES SPORADICALLY IN BOTH COOL AND WARM WEATHER OVER THE LAST ONE WEEK. HAD PRIOR BRAKE RECALL ADDRESSED LAST YEAR AT DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058100January 2, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
SHORTLY AFTER STARTING THE CAR AND AS I BEGAN TO ACCELERATE FORWARD, SEVERAL WARNING INDICATORS PERTAINING TO THE BRAKE SYSTEM ILLUMINATED AND THE NORMAL BRAKE PEDAL NO LONGER APPEARED TO FUNCTION UPON BEING DEPRESSED. THE CAR WAS ABLE TO BE BROUGHT TO A STOP WITH THE USE OF THE EMERGENCY BRAKE PEDAL BUT THE FAILURE OF THE MAIN BRAKES COULD HAVE EASILY LEAD TO A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056759December 27, 2017
SERVICE BRAKES
AS I WAS DRIVING MY CAR THE BREAKS STARTED TO MAKE SOME NOISES WHEN ACTIVATED . I CHANGE MY ROUTE TO TAKE IT TO THE DEALERSHIP FOR A REVISION AND AS I WAS GETTING THERE THE BRAKES STARTED TO FAIL TO A POINT THAT, BY THE TIME I GOT TO THE DEALERSHIP 9A COUPLE OF MILES AWAY) , IT WAS ALMOST NOT BREAKING AT ALL. MAY THIS HAVE HAPPENED IN DIFFERENT CONDITIONS THE RESULT COULD HAVE BEEN A SERIOUS ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052546December 5, 2017
AIR BAGS
SO, APPARENTLY THE 2012 - 2014 NISSAN LEAF HAD AN ISSUE WITH THE PASSENGER AIRBAG SENSOR AND IS COVERED BY RECALL, BUT NOT THE FIRST YEAR MODELS, 2011. IS THIS TO ASSUME THAT THE SENSOR IS DIFFERENT FROM THE FIRST TO THESE SUBSEQUENT YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051504November 30, 2017
SERVICE BRAKES
MUCH LIKE OTHER COMPLAINTS HERE, JUST AFTER STARTING THE CAR AND PUTTING IT INTO REVERSE FROM A PARKING SPOT, PRESSING THE BRAKE PEDAL DID NOT SLOW THE CAR DOWN, EVEN WITH THE PEDAL FULLY DEPRESSED. ONLY AFTER LETTING THE BRAKE UP AND PRESSING IT AGAIN DID IT WORK. FORTUNATELY I DIDN'T HIT ANYONE OR ANYTHING AND WAS ABLE TO GET THE BRAKES TO WORK IN TIME. THE NEXT TIME I WENT TO START THE CAR, THE DASHBOARD DISPLAY KEPT TELLING ME TO PRESS THE BRAKES WHEN PRESSING THE START BUTTON NO MATTER HOW MUCH I WAS PRESSING THE BRAKES. I COULD NOT GET THE CAR TO START. ONLY AFTER PLUGGING THE CAR IN AND RETURNING TO IT AN HOUR LATER DID THE CAR START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051306November 29, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN LEAF. WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONT DRIVER'S AIR BAG DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V119000 (SERVICE BRAKES). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11047839November 21, 2017
FUEL/PROPULSION SYSTEM
BATTERY DEGRADATION OCCURRING MUCH QUICKER THAN REASONABLY EXPECTED. DETAILS FOLLOW. CAR PURCHASED IN JUNE 2016. AFTER DRIVING A TOTAL OF 6,150 MILES UNDER CONDITIONS OF MODERATE TEMPERATURE, CONSERVATIVE DRIVING (NOT EXCEEDING 65 MPH ON THE HIGHWAY, USING ECO MODE AS RECOMMENDED IN THE MANUFACTURER'S MANUAL TO ENHANCE BATTERY LIFE) AND RARELY CHARGING THE BATTERY TO MORE THAN 80% NOR MAKING USE OF FREQUENT QUICK-CHARGING (ALSO AS RECOMMENDED IN MANUFACTURER'S MANUAL), I NOTICED THAT 1 OUT OF 12 "BARS" OF BATTERY CAPACITY WERE LOST. USE OF SOFTWARE TO DETERMINE STATE OF HEALTH (SOH) OF THE BATTERY INDICATED THAT AFTER ONLY 2,300 MILES (AND 4 MONTHS OF OWNERSHIP), SOH WAS 89%. MOST RECENTLY (NOV. 2016), SOH IS LESS THAN 84%. CAR IS ALWAYS KEPT IN GARAGE WHEN NOT IN USE, NEVER PARKED OUTSIDE OVERNIGHT. CONTACTED MANUFACTURER IN OCT. 2016 AND NOV. 2017 ABOUT THIS PROBLEM. SERVICE DEPARTMENT DECLINED TO ACKNOWLEDGE ANY PROBLEMS IN OCT. 2016 WITH SOH WAS ONLY 89%. CONCLUSION: SINCE CAR HAS BEEN DRIVEN AND CHARGED UNDER OPTIMAL CIRCUMSTANCES WITHOUT ANY EVIDENCE OF OVERHEATING WHILE IN OWNER'S POSSESSION, IT APPEARS LIKELY THAT THERE IS EITHER A DEFECT IN THE BATTERY PER SE OR POOR HANDLING OF THE VEHICLE BEFORE TIME OF SALE. THERE IS NO WAY FOR A CONSUMER GET AN ACCURATE MEASURE OF BATTERY CAPACITY AT THE TIME OF PURCHASE. I CAN MAKE A SPREADSHEET OF BATTERY SOH OVER TIME AS MEASURED BY 3RD PARTY SOFTWARE AVAILABLE TO NHTSA AT YOUR REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044515November 8, 2017
SERVICE BRAKES
OCT 2017, LEAF PULLED OUT OF PARKING LOT FROM SHOPPING TRIP OK, DROVE PASS 1 STOP SING OK (RIGHT TURN, STOPPED) THEN LOST BRAKE FUNCTION AT UP COMING RIGHT LIGHT STOP, NO ABS, NO TRACTION CONTROL, NO NORMAL BRAKE FEEDBACK, NO 'ENGINE BRAKE' (SIMULATION OR RE-GENERATIVE BRAKING), WITHOUT ANY NOTICEABLE WARNING SUCH AS BEEPING SOUND. PANIC, TRIED TO PRESS 'PARK' NO REACTION, THE CAR FEEL LIKE ACCELERATING TOWARDS UPCOMING STOPPED TRAFFIC, LOOKED DOWN, MAKE SURE FOOT IS ON BRAKE PEDAL, CONFIRM NO BRAKE ACTION BUT IT DIDN'T ACCELERATE THE CAR. TRY HARD BRAKE TO FLOOR AND STEER CAR TO BETWEEN LANE, ALL WHEEL LOCKED WITH SQEEEEKI NOISE, CAR SLIPPED AND STOP BETWEEN 2 STOPPED CAR. SPEED LIMIT OF THE ROAD 35MILES/HR OUTSIDE TEMPERATURE 91F CLEAR SKY. THE CAR WAS AT 49249 MILES. MANAGED TO PULL THE CAR TO ROADSIDE PARKING LOT, CALLED TOW TRUCK TOW BACK TO DEALER I GOT IT FROM JUST 30DAYS AGO, SVC DEPT. CHECKED SAID THEY FOUND NO MECHANICAL ISSUE WITH BRAKE SYSTEM AND 12V BATTERY OK. TURN OVER THE CAR TO AUTONATION NISSAN TEMPE AZ. INITIAL CHECK SAID 12V BATTERY NOT PASSED TEST AND VOLTAGE DROPPED BELOW 10V, THEY SAID DROP OR UNSTABLE 12V MAY CAUSE THIS. I BROUGHT TO THEIR ATTENTION DRIVER WINDOW CONTROL IS ABNORMAL WHICH MAY ALSO CAUSE 12V UNSTABLE, AND ANOTHER DEALER CHECKED THE BATTERY AND IT PASSED. REPLACED 12V BATTERY AS REQUESTED, OLD BATTERY CORE MEASURED WITH VOLT METER AT 12.56V. TECH CAME BACK STATED 'BRAKE MASTER CYLINDER AND BRAKE CONTROL SYSTEM BUS NEED REPLACEMENT. PARTS WILL TAKE 1 WEEKS TO ORDER. NISSAN EV CUSTOMER RELATION INVOLVED. 7DAYS LATER CALLED DEALER AGAIN, TOLD PARTS JUST ARRIVED. CUSTOMER RELATION GUY RELATED DEALER WILL STILL TAKE A LOOK ON WINDOW SWITCH BUT THEY THINK THE NEW BATTERY STABILIZED THE 12V AND WINDOW MOTOR SHOULD NOT AFFECT 12V VOLTAGE. (THEY STILL HAVE NOT PUT IN THE REPLACEMENT PART AND TEST YET?!) WILL UPDATE RESULT IF I CAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043749November 6, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN LEAF. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP. THE CONTACT ENGAGED THE PUSH START BUTTON AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO NISSAN OF ELK GROVE IN ELK GROVE, CALIFORNIA, BUT THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042126November 1, 2017
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
MY BATTERY LOST 2 OF MY 12 RANGE BARS AND NISSAN DOES NOT SEE ANY OF THIS AS AN ISSUE, OCTOBER 06, 2016 - 110 MILE RANGE MARCH 04, 2017 - AUGUST 28, 2017 - 76 MILE RANGE ' 1 BAR LOSS OCTOBER 23, 2017 - 65 - 72 MILE RANGE ' 2 BAR LOSS I CAN NO LONGER MAKE MY COMMUTE AFTER 1 YEAR OF USAGE. LEASED 2016 NISSAN LEAF OCTOBER 8, 2016 DEALER PURCHASED FROM: AVONDALE NISSAN [XXX] 10/8/2016 SERVICE DATE MILEAGE CHARGED 100% = RANGE DEALER NAME CONCERN 10/8/2016 ODOMITER 110 MILES AVONDALE NISSAN BATTERY DEPLETES AT A RAPID PACE WHEN IT REACHES 20% CHARGE, 3/17/2016 8,193 PINNACLE NISSAN ESTIMATED FOR EVERY MILE DRIVEN IT DROPS 5 MILES IN CAPACITY. 8/5/2017 16,329 82 MILES PINNACLE NISSAN BATTERY DEGRADATION 8/28/2017 17,296 72 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 1ST BAR 10/23/2017 19,623 68 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 2ND BAR 38.18% RANGE LOSS ON BATTERY IN ONE YEAR I FIND THE DEALERSHIP AND NISSAN INTENTIONALLY PROVIDING MISLEADING AND FALSE INFORMATION. DO I HAVE ANY RECOURSE IN SMALL CLAIMS OR OTHER ACTIONS. THE LEMON LAW WILL NOT WORK IN THIS SITUATION BECAUSE THEY TELL ME IT IS NOT BROKE AND THEY HAVE NOT ATTEMPTED TO FIX ANYTHING? NISSAN CLAIMS THIS IS NORMAL AND TO BE EXPECTED, WHO WOULD BUY THAT FOR OVER 30K. AFTER TWO YEARS OF SERVICE WHAT WILL HAPPEN TO THE BATTERY DEGRADATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042139November 1, 2017
SERVICE BRAKES
I ACTIVATED MY VEHICLE BY PLACING MY FOOT ON THE BRAKE PEDAL AND PRESSING THE IGNITION BUTTON. I PLACED THE TRANSMISSION IN REVERSE. IMMEDIATELY AFTER, MY VEHICLE BEGAN TO MOVE, BUT THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. AT THIS POINT MY VEHICLE WOULD NOT STOP AND I FRANTICALLY PUMPED THE BRAKE PEDAL. AFTER ABOUT 5 OR 6 FEET OF DISTANCE IN REVERSE, MY VEHICLE FINALLY STOPPED AND I PLACED IT IN PARK. NOTE: THERE WERE NO PRIOR WARNING LIGHTS OR SOUNDS BEFORE THE BRAKES FAILED. THE INCIDENT I EXPERIENCED WAS A VERY CLOSE CALL. THE PARKING LOT I WAS LOCATED IS FREQUENTED BY MANY PEOPLE TAKING EXERCISE WALKS. IF SOMEONE HAD BEEN WALKING BEHIND MY VEHICLE WHEN IT MALFUNCTIONED, MY VEHICLE WOULD HAVE STRUCK THEM. MOREOVER, ANOTHER PARKED VEHICLE WAS JUST A FEW MORE FEET FROM WHERE I EVENTUALLY WAS ABLE TO STOP. THE DEALERSHIP SAID THE REASON THIS HAPPENED WAS DUE TO 12V AUXILIARY BATTERY FAILURE. I HAVE ASKED NISSAN CONSUMER AFFAIRS DEPARTMENT MULTIPLE TIMES OVER THE PAST MONTH (EMAIL/PHONE) FOR AN EXPLANATION AND THEY HAVE IGNORED ME. I WOULD LIKE TO FIND OUT IF THIS IS A PROBLEM THAT MAY OCCUR AGAIN AND/OR HOW IT CAN BE FIXED. THEY WILL NOT RESPOND TO MY EMAILS OR VOICE MAILS. I HOPE YOU CAN HELP IN SOME WAY TO GET INFORMATION. AT THE VERY LEAST, MAKE YOU AWARE OF THIS PROBLEM. NOTE: I HAVE NOT EXPERIENCED THE PROBLEM AGAIN, BUT AM ESPECIALLY CONCERNED NOW BECAUSE NISSAN IS IGNORING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031919October 5, 2017
ELECTRICAL SYSTEM
I BELIEVE THE BATTERY WAS RIGGED INTO RUNNING LOW RIGHT AFTER THE WARRANTY RAN OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023209September 12, 2017
UNKNOWN OR OTHER, TIRES
PURCHASED A NEW TIRE AND GOT A BLOW OUT THAT DAMAGED MY RIM AND TIRE. THERE WAS NO VISIBLE DEBRY ON THE ROAD AND I WAS DRIVING IN THE MIDDLE LANE. *BF THE VIN WAS INVALID. UPDATED 09/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020577August 30, 2017
AIR BAGS
MY DRIVER SIDE INFLATOR FAILED. THE DEALER INITIALLY ADVISED ME TO "KEEP DRIVING THE CAR UNTIL THE PART COMES IN AFTER LABOR DAY." HTTPS://WWW.ADVANTAGENISSAN.COM/ I CITED MY CONCERNS WITH TAKATA AND THE DEALER ASSURED ME THAT THIS CAR DID NOT HAVE TAKATA AIR BAGS. REGARDLESS, A FAILED AIR BAG ACTIVATOR AND THE DEALER ADVISING ME TO KEEP DRIVING THE CAR UNTIL IT COULD BE REPLACED REQUIRES NHTSA INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019385August 24, 2017
AIR BAGS, UNKNOWN OR OTHER
MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. NTHSA RECALL 16V-244 FOR NISSAN LEAF 2015 RECALL WAS ISSUED OVER A YEAR AGO. MANUFACTURER HAS NOT ISSUED PARTS FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011092July 27, 2017
ELECTRICAL SYSTEM, ENGINE
TRACTION MOTOR INVERTER FAILURE ON 2016 NISSAN LEAF. WHEN THIS INCIDENT OCCURRED, I WAS NOT ABLE TO CHARGE OR START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010132July 23, 2017
VEHICLE SPEED CONTROL
CAR ACCELERATES ON IT OWN THIS AFTERNOON IN BOTH FORWARD AND REVERSE. HAD TO CONSTANTLY USE BRAKES TO CONTROL IT TO BRING IT BACK TO THE DRIVEWAY. THIS OCCURRED FROM A PARKING POSITION ON A PUBLIC STREET AS SOON AS THE CAR WAS PUT INTO THE DRIVING MODES (BOTH FORWARD AND REVERSE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005959July 17, 2017
SERVICE BRAKES
INTERMITTENTLY, LITTLE OR NO BRAKING FORCE MAYBE BE AVAILABLE WHEN THE CAR IS PUT IN GEAR AFTER INITIAL KEY-ON FOLLOWING ABOUT 10 MINUTE KEY-OFF AFTER A 20-30 MINUTE DRIVE CYCLE. THE FAULT IS MORE LIKELY TO OCCUR IN WARM WEATHER. PUMPING THE BRAKES ONCE BEFORE PUTTING THE CAR IN GEAR WILL CLEAR THE PROBLEM. IF THE BRAKES ARE NOT PUMPED THE CAR WILL CONTINUE TO ROLL DUE TO THE RESIDUAL TORQUE FROM THE ELECTRIC DRIVE THAT EXISTS EVEN WHEN THE ACCELERATOR IS NOT DEPRESSED. I TOOK THE CAR TO A NISSAN DEALER WHO CHARGED $209 FOR ANALYSIS AND TO APPLY A, "SOFTWARE UPGRADE," TO THE CAR'S COMPUTER SYSTEM. IT S NOT YET KNOWN IF THE SOFTWARE RESOLVED THE ISSUE DUE TO INTERMITTENT NATURE. THIS ISSUE COULD POSE A HAZARD FOR ITINERANT DRIVERS OF LEAFS WITHOUT SOFTWARE UPGRADE BECAUSE THOSE DRIVERS WOULD NOT KNOW BRAKE PUMPING ALLEVIATES THE PROBLEM. THE NORMAL REACTION IS TO PRESS THE BRAKES HARDER WITHOUT LIFTING, WHICH HAS NO EFFECT ON RESTORING BRAKE FORCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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