Nissan Juke Complaints

478 consumer complaints on file.

#11085021April 14, 2018
ENGINE
STRETCHED TIMING CHAIN, WHICH CAN LEAD TO ENGINE DAMAGE, OR ENGINE FAILURE, IF ENGINE FAILURE OCCURS WHILE THE VEHICLE IS IN MOTION IT COULD LEAD TO ACCIDENTS AND / OR DEATH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084748April 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, A RATTLING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS DAMAGED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS TOWED TO THE DEALER (NISSAN OF MCKINNEY, 3800 S. CENTRAL EXPRESSWAY, MCKINNEY, TEXAS 75070) WHERE IT WAS CONFIRMED THAT THE TIMING BELT WAS DAMAGED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084844April 12, 2018
POWER TRAIN
I BROUGHT MY 2011 NISSAN JUKE IN FOR THE THE RECENT FUEL SENSOR RECALL ONLY TO FIND OUT THAT MY TIMING CHAIN NEEDS TO BE REPLACED AS WELL. IT APPEARS THAT I HAVE BEEN DRIVING MY CAR FOR THE LAST FEW YEARS WITH A BAD TIMING CHAIN. MY TIMING CHAIN ISSUE WAS APPARENTLY NOT PART OF THE 2011-2013 NISSIAN JUKE SERVICE CAMPAIGN DESPITE THIS BEING A 2011 NISSAN JUKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083920April 9, 2018
AIR BAGS
THE VEHICLE WAS MOVING IN THE A HIGHWAY, WHEN I WAS INVOLVE IN A CHAIN COLLISION. THE CAR IN FRONT OF ME HIT THE CAR IN FRONT OF HER. I HIT THE BREAKS, BUT I HIT THE CAR. THE AIR BAGS DID NOT ACTIVATE, EVEN WHEN THE CAR DAMAGE WAS SUBSTANCIAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11082667April 3, 2018
FUEL/PROPULSION SYSTEM
MY SON WAS DRIVING HIS VEHICLE AND CALLED TO LET ME KNOW THAT IT WOULDN'T GO PAST 65 MPH. HE SAID IT FELT LIKE IT WAS LOSING POWER. HE THOUGHT IT WAS HIGH WINDS THAT WAS MAKING IT IMPOSSIBLE TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082443April 2, 2018
FUEL/PROPULSION SYSTEM
THERE IS A FUEL LEAK IN THE ENGINE. THE HIGH PRESSURE FUEL PRESSURE SENSOR IS LEAKING FUEL ALL DOWN THE ENGINE, AND THE CAR HAS A STRONG GASOLINE SMELL. THE SMELL IS PRESENT WHILE THE CAR IS STATIONARY AND IN GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082249March 31, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
UNDER WARRANTY WHEN TAKEN TO DEALERSHIP WARRANTY CANCELLED WHILE AT DEALERSHIP AND CURRENTLY AT DEALERSHIP SONCE 12 21 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082120March 30, 2018
ENGINE
TURBO AND ENGINE FAILURE IN LESS THAN 300 MILES OF REPLACEMENT AND DEALER WON'T REPAIR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081157March 25, 2018
FUEL/PROPULSION SYSTEM
2012 NISSAN JUKE HAS A VERY STRONG GASOLINE ODOR WHENEVER THE CAR IS STARTED. THE ODOR DISSIPATES WHILE ON THE ROAD, BUT IF THE VEHICLE IS PARKED FOR ANY LENGTH OF TIME AND THEN RE-STARTED, THE ODOR RETURNS. THIS BEGAN A FEW MONTHS AGO, BUT WAS VERY INTERMITTENT INITIALLY. NOW IT IS VERY FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081162March 25, 2018
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
THE CARS WHEELS WILL BEGIN TO SKID, AND WHEN I'M DRIVING AT A LONG DISTANCE THE CAR WILL SLOW DOWN AND THEN TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079039March 14, 2018
SEATS
THE BACK SEAT, WHICH CAN FOLD DOWN, DOES NOT LATCH TO THE ATTACHMENT, AS DESIGNED. THIS SEAT CAN LUNGE FORWARD, WHICH COULD BE HAZARDOUS TO A PASSENGER OR EVEN THE DRIVER. THIS IS PROBLEMATIC, ESPECIALLY WHEN THE VEHICLE IS IN MOTION AND THE BRAKES NEED TO BE ENGAGED QUICKLY'THE UNLATCHED SEAT SLAMS FORWARD. THIS HAS HAPPENED TO ME ON NUMEROUS OCCASIONS WHEN I'VE HAD TO ENGAGE THE BRAKES QUICKLY TO AVOID AN ACCIDENT, IT PROPELS FORWARD THE UNLATCHED BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078781March 12, 2018
ELECTRICAL SYSTEM, ENGINE
WHEN I'M AT A STOPLIGHT MY CAR FEELS LIKE IT'S GOING TO STALL OUT MY RPMS ARE BOUNCING BETWEEN 500 AND 800. I WAS AT THE CARWASH ONE DAY AND AS YOU KNOW YOU HAVE TO PUT YOUR CAR IN NEUTRAL WHEN THE CAR WASH IS IN PROCESS. WHEN I WENT TO GO SHIFT INTO DRIVE PUTTING MY FOOT ON THE BRAKE IT FELT LIKE IT WAS GOING TO STALL OUT. ALSO WHEN IT'S JUST WARMING UP IN THE GARAGE MY RPMS BOUNCE BACK AND FORTH BETWEEN 500 AND 800 RPMS. AND WHEN I GO ROLL UP MY WINDOWS I GET A REALLY BAD ELECTRICAL SHORTAGE LIKE IT'S GOING TO DIE OUT I TOOK IT TO THE DEALER AND THEY SAID THEY CAN'T FIND ANYTHING WRONG WITH IT OR THEY DON'T KNOW WHY MY RPMS ARE BOUNCING UP AND DOWN LIKE THAT THEY RESET MY IDLE CONTROL SYSTEM AND NOTHING HAS CHANGED I CHANGED OUT THE BATTERY PUT A BRAND NEW BATTERY IN IT HOPING IT WOULD CHANGE THE PROBLEM AND NOTHING HAPPENED. WHEN DRIVING SOMETIMES WHEN MAKING A LEFT OR RIGHT HAND TURN AFTER MAKING A STOP AND I GO TO ACCELERATE. IT FEELS LIKE IT'S GOING TO STALL OUT IN THE MIDDLE OF THE TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078521March 10, 2018
POWER TRAIN, UNKNOWN OR OTHER
I HAVE HAD MY ROTORS REPLACED TWICE WITHIN 8-12 MONTHS OF PUTTING NEW BRAKE PADS ON. THE ROTORS ARE AGAIN IN BAD SHAPE 6 MONTHS AFTER PUTTING CERAMIC BRAKES ON 7 MONTHS AGO. MY REAR EXHAUST DISINTEGRATED AND WHEN I TOOK IT IN TO NISSAN FOR A QUOTE THEY INFORMED ME MY CATALYTIC CONVERTER HAD A 50/50 CHANCE OF GOING. MY MECHANIC REPLACED THE EXHAUST SYSTEM FOR SUBSTANTIALLY LESS AND SHOWED ME THE CORRODED FLANGE TO THE CATALYTIC CONVERTER AND ALSO SAID IT WAS BAD. THERE IS NOW A WHISTLING NOISE COMING FROM THE FRONT OF THE INSIDE OF THE CAR BY THE WINDSHIELD. I TOOK THE VEHICLE BACK IN TO NISSAN TO IDENTIFY THAT ISSUE AND REPLACE THE CATALYTIC CONVERTER. THEY COULDN'T "RECREATE" THE WHISTLING NOISE WHICH I'VE CAPTURED ON MY CELL PHONE. AND THEY REFUSED TO REPLACE MY CATALYTIC CONVERTER UNDER WARRANTY BECAUSE MY CHECK ENGINE LIGHT IS NOT ON AND THEIR COMPUTER DID NOT FLAG A PROBLEM WITH THE CATALYTIC CONVERTER. I HAVE PUT OVER $6,000 IN REPAIRS ABOVE NORMAL WEAR AND TEAR. I HAVE NO CONFIDENCE IT WILL EVEN MAKE IT TO 100,000 MILES. A 2012 VEHICLE WITH 58,000 MILES IS A STEP UP FROM A NEW VEHICLE. I AM NOT WILLING TO KEEP MAKING REPAIRS ON A VEHICLE THAT IS FALLING APART PREMATURELY. I ASKED NISSAN FOR COMPENSATION TOWARDS ANOTHER VEHICLE (USED IS FINE) WITH LITTLE TO NO OUT OF POCKET EXPENSE. THEY ONLY CONSIDER A BUY BACK OF A DEFECTIVE VEHICLE AND THAT INVESTIGATION ONLY CONSIDERS REPAIRS DONE AT NISSAN SERVICE CENTERS. THEY WOULD NOT ACCEPT DOCUMENTATION FROM OTHER REPAIR SHOPS. I HAVE ALREADY PUT IN TWO COMPLAINTS WITH NISSAN AND THEY OFFER NO SOLUTIONS. THIS IS AN INORDINATE AMOUNT OF REPAIRS FOR A 2012 NISSAN JUKE I BOUGHT NEW WITH ONLY 58000 MILES ON IT. AND ITS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076655March 7, 2018
ENGINE
WHILE TRAVELING AT 55MPH ON THE HIGHWAY, HEARD A CLUNK FROM THE ENGINE COMPARTMENT AND LOSS OF PROPULSION POWER WITH AN DRY GEAR NOISE. TURNED OFF THE CAR AND THE NEXT DAY IT RAN SMOOTH DOWN A STREET UNTIL I ACCELERATED TO GET ON A HIGHWAY. THE SAME NOISE APPEARED ACCOMPANYING A CHECK ENGINE LIGHT AND IMMEDIATE REDUCTION OF ACCELERATION WHILE ATTEMPTING TO MAKE A RIGHT TURN. TURBO BOOST FAULT WAS RECORDED IN THE ECU. TOOK IT IN FOR SERVICE AND THE RESULT WAS THE TURBO CAME APART. DEALER SAID THEY NEVER SEEN A TURBO APART WITH NO SIGNS OF IMPROPER MAINTENANCE. SERVICE BULLETIN NHTSA ID: 10109203 AND TSB ID: NTB16-035A HAS TALKS ABOUT AN ENGINE COOLING SYSTEM TURBOCHARGER SERVICE. OIL LINE REPLACEMENT REQUIRED WITH TURBOCHARGER SERVICE. THE TURBOCHARGER PART NUMBER HAS BEEN RESCINDED AND REPLACED WITH A NEWER MODEL. THE DEALER INFORMED ME THAT THE CAR IS UNSAFE TO DRIVE AS THE INTERNAL TURBO COMPONENTS CAN COME LOOSE AND DAMAGE THE ENGINE. THIS VEHICLE HAS HAD THE NHTSA CAMPAIGN NUMBER: 14V683000 RECALL COMPLETED. AND A MANUFACTURES RECALL TO REPLACE THE TIMING BELT. IF THIS ISSUE WERE TO HAPPEN WHEN CROSSING A HIGHWAY WITH TRAFFIC, THE SAFE DISTANCE CAN BE SIGNIFICANTLY REDUCED TO THE LACK OF ACCELERATION POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067153February 5, 2018
FUEL/PROPULSION SYSTEM
SMALL DROPS OF FUEL UNDER THE VEHICLE WERE SPOTTED AND WHEN THE AC/HEAT IS TURNED ON THERE IS A STRONG SMELL OF FUEL THAT ENTERS THE CABIN. THIS HAPPENS AT INITIAL START UP AFTER SITTING FOR SEVERAL HOURS. THE ODOR HAS BEEN ONGOING FOR ABOUT A YEAR, WHEN I TOOK THE VEHICLE IN TO THE DEALER THEY SAID MY VIN WAS NOT INCLUDED IN ANY RECALL CAMPAIGN AND TOLD ME SOME TURBO MODELS DO THAT. THE DROPS OF FUEL WAS RECENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067155February 5, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DIFFERENT DAYS. CAR DIED WHILE DRIVING STRAIGHT 30 MPH IN TOWN ON MAIN ST. CAR DIED IN MIDDLE OF THE ROAD, WAS UNABLE TO START THE CAR AGAIN. AFTER REPEATED PUSHING OF THE IGNITION START BUTTON THE CAR FINALLY STARTED./ CAR WAS PARKED AT HOME IN THE DRIVEWAY, I GOT IN TO LEAVE AND THE CAR WOULD NOT START, AGAIN REPEATEDLY PUSHED THE START BUTTON AND IT FINALLY STARTED, THIS HAS HAPPENED 5+ TIMES./ DRIVING ON INTERSTATE 80MPH CAR WOULD NOT RISE ABOVE 3000 RPM AND WOULD NOT ACCELERATE ABOVE 45MPH. PULLED THE CAR OVER TURNED IT OFF FOR 15 MINS RESTARTED AND IT WAS NORMAL AGAIN. HAPPENED 10+TIMES./ UPON STARTING THE SMELL OF FUEL IS STRONG INSIDE OF THE CAR, SOMETIMES WHILE DRIVING IN TOWN THE SMELL OF FUEL IS THERE. WHEN THE CAR TURNS OFF THE SMELL FADES AWAY. HAPPENS ALMOST DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066722February 2, 2018
FUEL/PROPULSION SYSTEM
FUEL PRESSURE SENSOR NEEDS TO BE REPLACED AND CAR WILL START TO LEAK GAS FUMES CAUSING SICKNESS AND CAR COULD POSSIBLY CATCH ON FIRE. NISSAN ISSUED RECALL BUT ONLY TO CERTAIN VIN #S. MY VIN WAS NOT COVERED AND SHOULD HAVE BEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065889January 30, 2018
ENGINE
BOUGHT THE CAR NEW AND AT 42000 MILE THE TIMING CHAIN WENT BAD. THE ENGINE STARTED TO MAKE A KNOCKING SOUND. THE DEALER SAID IT WAS THE TIMING CHAIN. ITS RIDICULOUS THAT WITH SO LITTLE MILES I HAVE TO PAY FOR A MAJOR REPAIR JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064671January 24, 2018
ENGINE, POWER TRAIN
ON 10/01/2015 MY 2015 NISSAN JUKE WAS AT NISSAN OF FIFE WASHINGTON WITH 50 MILES ON IT AND IT NEED A BATTERY AND ALSO A RECIRCULATION VALVE TO BE REPLACED THE CAR WOULD NEVER BE THE SAME AGAIN PROBLEM AFTER PROBLEM THE TURBO WENT OUT AND THEY TOLD ME IT WAS BECAUSE I NEGLECTED THE VEHICLE . THEY REPLACED THE TURBO AND IT WENT OUT AGAIN WITHIN 200 MILES THEY TOLD ME IT HAD SLUDGE IN THE ENGINE WELL THIS SLUDGE THAT THEY ARE REFERRING TO IS ACTUALLY THE OIL AND COOLANT MIXING NOW THEY WANT TO VOID MY WARRANTY WITH ONLY 27,301 MILES ON IT 2 YEARS LATER I NEED SOME HELP GETTING THEM TO PAY FOR THIS LEMON *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063058January 16, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, AN ODOR OF FUEL EMITTED INTO THE CABIN. THE VEHICLE WAS TAKEN TO NAPOLI NISSAN (688 BRIDGEPORT AVE, MILFORD, CT 06460). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER A RECALL IN AUGUST OF 2012 FOR THE FUEL PRESSURE SENSOR WHICH NEEDED TO BE RE-TORQUED OR REPLACED. THE FAILURE WAS RE-TORQUED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR COST. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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