Nissan Altima Complaints (2013)
2,314 consumer complaints on file.
- #11133498October 5, 2018AIR BAGS
TAKATA RECALL. HAD MY CAR IN THE DEALER FOR THE AIRBAG RECALL. EVER SINCE THE CAR PASSANGER LIGHT STAYS ON EVEN IF I SIT ON IT AND IM 180LBS AND THE DASH AIRBAG LIGHT CAME ON SEVERAL WEEKS OF THE RECALL SERVICE. NOW I TOOK THE CAR BACK TO THE DEALER AND THEY DON'T WANT TO HONOR THE PROBLEM. THEY SAY ITS RELATED TO A DIFFERENT ISSUE THAN WHAT THEY DID. THEY WANT TO RUN A DIAGNOSE CHARGE ME FOR IT AND FOR THE REPAIR COSTS. THE CAR IS UNSAFE AND I DON'T THINK I SHOULD BE RESPONSIBLE SINCE THE CAR AIRBAG SYSTEM INDICATORS WERE WORKING CORRECTLY BEFORE I TOOK IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11133220October 3, 2018POWER TRAIN
I AM REPORTING A DANGEROUS CONDITION WITH 2013 NISSAN CVT TRANSMISSION. WITH NO WARNING INDICATOR THE CAR'S TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY AT 60 - 70 MPH.WHILE DRIVING IN MODERATE TRAFFIC, THE ENGINE REVVED TO 6000 RPM AND THE CAR WAS MOVING AT 20 MPH I WAS ABLE TO COAST THROUGH TRAFFIC TO THE SHOULDER AND TURN OFF THE CAR AND START AGAIN AND WAS ABLE TO AGAIN PROCEED. THIS HAPPENED SEVERAL TIMES. AFTER PARKING OVERNIGHT, IT WOULD NO LONGER MOVE IN FORWARD OR REVERSE. THE CAR WAS TOWED TO A NISSAN DEALERSHIP AND WAS DIAGNOSED WITH A FAILED TRANSMISSION THAT WILL COST APPROX. $3700 TO REPLACE. I FILED A CASE WITH NISSAN CUSTOMER CARE TO APPEAL TO THEM DUE TO THE RELATIVELY LOW MILES FOR SUCH A CATASTROPHIC FAILURE. WE LEARNED TODAY THAT THEY ARE PROVIDING NO COVERAGE FOR US DUE TO THE CAR BEING OUT OF WARRANTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132965October 2, 2018ENGINE
2 WEEKS BACK I WAS DRIVING AND SUDDENLY CAR SLOWED DOWN. THE RPM WAS VERY HIGH BUT THE SPEED WAS AROUND 20MPH. LOOKED LIKE TRANSMISSION STUCK AT LOWER GEAR. LAST WEEK I WAS DRIVING ABOUT 100FT OF UPHILL AND IT COULD NOT TOW. ONLY ONE PERSON AND LOST POWER IN GAS. NO MATTER HOW MUCH I PRESSED THE GAS, THE RPM WAS LOW AND COULD NOT PULL CAR UPHILL. YESTERDAY MY CHECK ENGINE LIGHT CAME ON AND TODAY MY DEALER SAYS THERE IS PROBLEM WITH TRANSMISSION. SOMETHING INSIDE THE TRANSMISSION NEEDS TO BE REPLACED. RECENTLY LESS THAN YEAR AGO, THEY REPLACED FEW THINGS WHICH WAS UNDER POWER TRAIN WARRANTY. NOW I HAVE 63K AND OUT OF WARRANTY. THE TOTAL COST IS ABOUT $1300.00. HOW CAN SUCH A REPUTED BRAND CAR HAVE SO MANY TRANSMISSION PROBLEMS WITHIN A YEAR? THIS IS MY FIRST AND LAST NISSAN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132819October 1, 2018UNKNOWN OR OTHER
BOTH MY DRIVER INTERIOR DOOR HANDLE AND PASSENGER INTERIOR DOOR HANDLE WITHIN WEEKS OF EACH OTHER FAIL TO OPEN DOORS. AFTER LOOKING ONLINE THIS IS A COMMON PROBLEM WITH THE ALTIMA AND DUE TO A CHEAP PLASTIC PART THAT BREAKS WHICH HOLDS STEEL WIRE TO ENGAGE HANDLE MECHANISM. THIS IS A DANGER AND CAN CAUSE LIFE THREATENING PROBLEMS BECAUSE THE ONLY WAY TO GET OUT IS TO CRAWL TO BACK DOORS OR USE POWER WINDOWS TO LOWER WINDOWS AND REACH ARM OUTSIDE WINDOW AND OPEN VIA ECTERIOR HANDLE. IF THERE WAS A FIRE OR CRASH OR END UP IN WATER THERE WOULD BE LITTLE CHANCE TO EXCAPE IF POWER WENT OUT OF INJURY. THIS SHOULD BE A RECALL, I WAS QUOTED $185 DOLLARS PER DOOR HANDLE FOR A THE FAULT OF NISSAN QUALITY PARTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132153September 28, 2018POWER TRAIN
CVT TRANSMISSION WENT ON MY ALTIMA. MY WARRANTY RAN OUT IN FEBRUARY OF 2018, THE TRANSMISSION WENT OUT IN MAY OF 2018. THE COMPANY PAID FOR HALF $2200 AND I HAD TO PAY THE OTHER HALF. I FEEL WITH ALL THE ISSUES NISSAN IS EXPERIENCING WITH THEIR CVT I SHOULD NOT HAVE HAD TO PAY ANYTHING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132182September 28, 2018EXTERIOR LIGHTING
I'VE HAD THE VEHICLE FOR 4 YRS AND ABOUT 3-4 MONTHS AGO THE LOW BEAM HEADLIGHTS BEGAN TO APPEAR DIM. I CHANGED OUT THE BULBS THINKING THAT THE FACTORY BULBS WERE GOING BAD. AFTER REPLACING THE BULBS, THERE WAS NO CHANGE IN THE LIGHTING. IT IS NOW UNSAFE TO DRIVE THE VEHICLE AT NIGHT DUE TO NOT BEING ABLE TO SEE MORE THAN 3-5 FEET IN FRONT OF YOU AND THAT IS ONLY BECAUSE THE FOG LIGHTS ARE ON. WE HAVE RESORTED TO RIDING AROUND WITH THE HIGH BEAMS ON BECAUSE OF THIS PROBLEM. I'VE HAD AT LEAST TWO DIFFERENT NISSANS, THAT I HAVE HAD AT LEAST 8-10 YRS AND HAVE NEVER ENCOUNTER THIS PROBLEM BEFORE. NHTSA AND NISSAN NEED TO LOOK INTO THIS BECAUSE FROM OTHER COMPLAINTS I'VE READ THIS SOUNDS LIKE THE HEADLIGHT/LAMP ASSEMBLY IS DEFECTIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132201September 28, 2018UNKNOWN OR OTHER
AROUND 7 MONTHS AGO MY CAR WAS JERKING AND STOPS IN THE MIDDLE OF A HIGHWAY, IT WAS TOW TO THE DEALER AND THEY JUST "RESET THE CAR". TODAY HAPPENED AGAIN, THE CAR START BUT STOPS WHEN CHANGING THE GEAR TO DRIVE OR REVERSE MODE SAME SITUATION AS THE LAST TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131726September 26, 2018UNKNOWN OR OTHER
MY CAR HAS 53,000 MILES ON IT AND BEING A SINGLE MOM OF 3 I CAN'T AFFORD TO PUT NEW TRANSMISSION IN IT. I STILL HAVE PAYMENTS ON THE CAR. DOES THIS CAR HAVE A CVT WARRANTY?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131737September 26, 2018POWER TRAIN
THE VEHICLE WAS ON A HIGHWAY AND SHUT OFF WITHOUT WARNING. THE CAR DID NOW ALLOW ME TO PULL OVER, JUST STOPPED. I PUT IT INTO NEUTRAL AND ROLLED IT TO THE SIDE. I FINALLY GOT IT STARTED, AND IT STALLED OUT AND I COULD NOT MOVE THE CAR THREE MORE TIMES IN THE MIDDLE OF THE ROAD ON THE CITY STREETS BEFORE I WAS ABLE TO MAKE IT HOME. I WENT TO THE DEALERSHIP AND THEY SAID MY CVT TRANSMISSION NEEDED TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131760September 26, 2018ENGINE, POWER TRAIN
IN 2017 NISSAN HAS ME COME IN FOR A CVT TRANSMISSION UPGRADE. AFTER THE WORK WAS DONE AT THE NISSAN OF COOL SPRINGS AND I LEFT THE DEALERSHIP I NOTICED THAT THE CAR WAS RUNNING ROUGH, SHAKING, AND JOLTING WHEN I ACCELERATED. I IMMEDIATELY CALLED DEALERSHIP AND ASKED TO HAVE A TECH DRIVE THE CAR TO EXPLAIN THE PROBLEM. THE TECH GOT IN, RODE OFF, CAME BACK AND SAID IT WAS ALL RUNNING FINE. I ACCEPTED THAT AND ASSUMED IT WAS ONLY A MOMENTARY PROBLEM. I GOT BACK IN MY CAR AND IT WAS STILL DOING IT. I CAME BACK AND ASKED THE TECH TO RIDE WITH ME. IT DID IT WITH HIM IN THE CAR AND HE TOLD ME THAT THE CAR HAD TO "ADAPT TO MY DRIVING STYLE." 2018, AT 48,000 MILES THE CAR STARTED TO STALL ON ME WHEN IT WAS IDLE. IT WOULD START RIGHT BACK UP, BUT TURN OFF WHEN I PUT IT BACK IN DRIVE. TOOK IT BACK TO THE NISSAN OF COOL SPRINGS DEALERSHIP BUT THEY DID NOT FIND ANY ERROR CODE AND TOLD ME EVERYTHING IS WORKING FINE AND CHARGED ME AROUND $160. I ALSO TOLD THEM THIS HAS HAPPENED WITH IN THE PAST 2-3 TIME. BUT AT THAT TIME I WAS NOT AWARE OF THE CVT ISSUES. RECENTLY IT HAPPENED WHEN I STOPPED FOR REFUELLING MY CAR. I WAS FORTUNATE ENOUGH THAT IT DID NOT HAPPEN ON THE HIGHWAYS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130826September 23, 2018EXTERIOR LIGHTING
HIGHLIGHTS ARE DANGEROUSLY DIM. I LUCKILY HAVE FOG LIGHTS TO HELP BUT THE HEADLIGHTS HAD GOTTEN ME PULLED OVER FOR BEING SO DIM. LUCKILY THE OFFICER LET ME OFF WITH A WARNING TO JUST GET IT REPLACED. I HAD ALREADY REPLACED THE HEADLIGHTS ONCE BEFORE WHEN THEY HAD GOTTEN DIM AT ABOUT 40KMILES WITH HID AND NOW I REALIZED THEY ARE DIM AGAIN. I DRIVE A LOT SO I JUST REALIZED AT 113K MILES HOW DIM THEY WERE WHEN THE OFFICER HAD PULLED ME OVER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130659September 21, 2018SERVICE BRAKES
BRAKES SQUEAL WHEN APPLYING BRAKES IN DRIVE AND REVERSE. MECHANIC CANNOT FIND CAUSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130684September 21, 2018FUEL/PROPULSION SYSTEM
CONSISTENT WITH NHTSA 10109214,,WHEN ATTEMPTING TO ADD GASOLINE TO THE VEHICLE, THE GAS STATION'S GAS PUMP'S FILLING NOZZLE KICKS OFF IMMEDIATELY AND CONTINUOUSLY.. IN ORDER TO ADD FUEL, I MUST PLACE THE NOZZLE NO FURTHER INSIDE THAN THE EDGE OF THE FUEL TANK TUBE AND THEN ONLY SLIGHTLY SQUEEZE THE GAS PUMP'S NOZZLE.HANDLE SO THAT ONLY A LIGHT STREAM OF FUEL SLOWLY RUNS THROUGH THE GAS PUMP'S NOZZLE.. IT TAKES ME 12-15 MINUTES TO FILL MY TANK. THIS IS UNSAFE BECAUSE I CANNOT INSERT THE GAS PUMP'S NOZZLE ANY FURTHER THAN THE EDGE OF THE OPENING TO THE FUEL TANK TUBE AND SO IT IS COMMON FOR GASOLINE TO SPLASH OUT ON MY HAND, BODY, CLOTHING, CAR AND OTHER SURROUNDINGS. BECAUSE FUELING REQUIRES THAT I MAINTAIN MY HAND ON THE PUMP'S NOZZLE HANDLE AND THE PROCESS TAKES SO LONG, I AM SUBJECT TO GASOLINE SPLASHES AND INHALING GASOLINE FUMES FOR A PROLONGED PERIOD OF TIME. THE SPLASHING OF GASOLINE ON THE SURROUNDING SURFACES AT THE GAS STATION POSES A FIRE RISK AT THE GAS STATION, ITS CUSTOMERSI AND ME. IN THE EVENT OF A FIRE OR SPARK, I COULD CATCH ON FIRE.DUE TO THE SPLASHING ON MY SKIN, AND CLOTHING. BECAUSE THE NOZZLE CAN ONLY BE PLACED TO THE EDGE OF THE OPENING TO THE FUEL TANK TUBE, A SPARK COULD BE ATTRACTED TO THE EXCESSIVE ACCESS TO FUEL.. AS A RULE, PEOPLE WAITING IN LINE BEHIND ME TO FUEL UP BECOME INPATTIENT AND ENRAGED DUE TO THE DELAY. IN TODAY'S WORLD, IF THE WRONG PERSON IS WAITING BEHIND ME, I ALMOST JOKINGLY ADD THAT THIS VEHICLE'S DEFECT COULD LEAD TO A MASS SHOOTING AT THE GAS STATION. YOU MAY DISREGARD THAT LAST COMMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130699September 21, 2018UNKNOWN OR OTHER
CONSISTENT WITH NHTSA ITEM #10119276, THE MAGNET CLUTCH TO THE AIR CONDITIONER COMPRESSOR DOES NOT ENGAGE CAUSING THE AIR CONDITIONER TO BLOW HOT AIR. UNDER CERTAIN CONDITIONS, THIS COULD POTENTIALLY OVEREXPOSE TTHE OPERATOR TO DANGEROUS LEVELS OF HEAT WHICH COULD ADVERSELY AFFECT THE OPERATOR'S ABILITY TO SAFELY CONTROL OF THE VEHICLE AND THEREFORE LEAD TO CRASHES AS WELL AS INJURY TO THE OPERATOR SUCH AS HEAT EXHAUSTION OR HEAT STROKE. WHEN THE VEHICLE IS MOVING, THE RISK OF THE OPERATOR'S OVEREXPOSURE TO THE HEAT CAN BE REDUCED BY ROLLING DOWN THE WINDOWS. HOWEVER DURING RAINFALL, AT SLOW SPEEDS OR WHILE AT A STANDSTILL, THAT OPTION IS NOT AVAILABLE. AS AN EXAMPLE, WHILE I WAS DRIVING ON THE INTERSTATE, I REACHED A SECTION THAT WAS SHUT DOWN. THE TRAFFIC WAS BACKED UP AND I WAS TRAPPED ON THE INTERSTATE FORCING ME TO OPERATE MY VEHICLE AT A STANDSTILL FOR AN EXTENDED PERIOD OF TIME. WHEN MY OVEREXPOSURE TO THE HEAT CAUSED ME TO BECOME FAINT AND DISORIENTED, I ABANDONED MY VEHICLE ON THE INTERSTATE AND MADE MY WAY TO THE SHOULDER OF THE INTERSTATE. A DOCTOR CAUGHTUP IN THE TRAFFIC BACKUP SAW ME AND WHILE ATTENDING ME STATED THAT I WAS SUFFERING FROM HEAT EXHAUSTION. OTHER MOTORISTS ASSISTED HIM AND WERE ABLE TO FIND SOMEONE WITH A COOLER OF ICE AND SO THE DOCTOR WAS ABLE TO TREAT ME BY ICING ME DOWN. THE DOCTOR TOLD ME THAT I WAS ON THE VERGE OF HEAT STROKE WHICH WAS AN EMERGENCY SITUATION. THIS INCIDENCE MADE ME REALIZE THAT A DEFECTIVE AIR CONDITIONER IS NOT SIMPLY UNCOMFORTABLE AND AN INCONVENIENCE BUT BECAUSE UNDER CERTAIN CONDITIONS IT CAN ADVERSELY AFFECT THE OPERATOR'S ABILITY TO SAFELY CONTROL THE VEHICLE, IT CAN LEAD TO UNSAFE DRIVING CONDITIONS. I NOW BELIEVE THAT ANY PROBLEM THAT HAS THE POTENTIAL TO ADVERSELY AFFECT THE OPERATOR'S ABILITY TO SAFELY CONTROL THE VEHICLE SHOULD BE CONSIDERED A SAFETY ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11130055September 18, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. ON SEVERAL OCCASIONS, WHILE DRIVING AT UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WITH THE GEAR SHIFT LEVER IN DRIVE OR REVERSE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 91,707.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130273September 18, 2018EXTERIOR LIGHTING
MY 2013 NISSAN ALTIMA IS HAVING THE SAME PROBLEM AS EVERYONE ELSE'S. THE EXTERIOR HEADLAMPS ARE DIM TO THE POINT OF FAILURE. LIGHT BULBS WERE CHANGED OUT TO NO AVAIL. DEALERSHIP WANTS ALMOST $1,200 TO REPAIR AND CUSTOMER SERVICE WAS INSULTING THROUGH 1 800 NISSAN 1. THEY INSIST I GO PAY TO HAVE A NISSAN DEALERSHIP DIAGNOSE THE ISSUE OUT OF MY OWN POCKET, COME BACK TO THEM AND REQUEST A CORRECTION OR ASSISTANCE WITH CORRECTING THE ISSUE. PRETTY MUCH TOLD ME IT WASN'T GOING TO HAPPEN BECAUSE THE CAR WAS OUT OF WARRANTY. CAR CURRENTLY HAS 77000 MILES ON IT . HUGE SAFETY ISSUE... A CLASS ACTION LAWSUIT IS BEING RESEARCHED AND I WILL DEFINITELY BE PART OF IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129950September 17, 2018EXTERIOR LIGHTING
MY LOW BEAM HEADLIGHTS ARE TOO DIM ON MY 2013 ALTIMA. I CANNOT SEE DURING NIGHT HOURS. IT IS DANGEROUS TO MYSELF AND OTHERS ON THE ROAD. I HAVE TRIED TO SWITCH HEADLIGHT BULBS AND NOTHING WORKS. THIS IS A SAFETY HAZARD! I AM IN DALLAS, TX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130015September 17, 2018EXTERIOR LIGHTING
HID HEADLIGHTS ARE SO DIM, IT'S UNSAFE TO DRIVE AT NIGHT. NO WAY THIS CAN PASS LIGHTING REQUIREMENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129793September 16, 2018STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY 2013 ALTIMA STARTED TO HESITATE AND JERK WHEN I WAS DRIVING. THEN WHEN I WOULD BE STOPPED AND READY TO PULL OUT MY CAR WILL NOT GO AND THEN FINALLY CATCH AND GO. IT WONT GO OVER 30 MILES AN HR AT SOME POINTS. WHEN I BROUGHT IT TO NISSAN THEY DID A DIAGNOSTIC ON IT AND ITS THE CVT TRANSMISSION THAT NEEDS TO BE REPLACED. I WAS TOLD MY WARRANTY EXPIRED 2000 MILES AGO AND ITS GONNA COST ME $3500 FOR A NEW ONE. IVE ONLY OWNED MY CAR FOR 2 YRS. I AM SO DISSATISFIED WITH NISSAN AND THEY ARE SO UNPROFESSIONAL TO NOT FIX THIS KNOWN PROBLEM WITH THERE CVT ISSUES ON ALL THEIR VEHICLES.. I HAVE ALSO REPLACED THE INSIDE DOOR HANDLES ON BOTH DOORS..
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129476September 14, 2018STRUCTURE:BODY, SUSPENSION, WHEELS
TL* THE CONTACT LEASED A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT RUST AND CORROSION CAUSED THE REAR DRIVER'S SIDE WHEEL TO FRACTURE FROM THE FRAME. THE DEALER (NISSAN OF STATEN ISLAND, 222 PARKINSON AVE, STATEN ISLAND, NY 10305, 1-(718) 447-3878) DIAGNOSED THAT THE METAL LINK TO THE REAR WHEELS AND CHASSIS FAILED. IN ADDITION, THE REAR CONTROL ARMS AND THE CONTROL LINK FRACTURED. THE DEALER FURTHER INSPECTED THE UNDERCARRIAGE, FRAME, AND FRONT AND REAR SUSPENSION. THE VEHICLE HAD AN EXTENDED WARRANTY, BUT THE CONTACT DID NOT KNOW IF IT WOULD COVER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT INCIDENT DATE IS BEFORE PURCHASE DATE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0