Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11165091January 8, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE PROPERLY, WHICH RESULTED IN EXTREMELY LOW VISIBILITY. THE CONTACT REPLACED THE BULBS MORE THAN ONCE; HOWEVER, THE LIGHTING WAS SO DIM THAT THE FOG LIGHTS AND HIGH BEAM HEADLIGHTS HAD TO BE USED AS AN ALTERNATE OPTION. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF THE CONSUMER STATED THE HEADLIGHTS FAILED 2 OTHER TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165863January 8, 2019
EXTERIOR LIGHTING
HEADLIGHTS TOO DIM TO SEE WHEN OPERATING VEHICLE; TOOK TO DEALERSHIP AND WAS TOLD I MUST REPLACE THE WHOLE PROJECTOR SYSTEM AT A COST OF $1600.00. FOR HEADLIGHTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164875January 7, 2019
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS HAVE BEEN DETERIORATING SINCE THE AUTO WAS PURCHASED. THE ILLUMINATION DECREASED,IT CREATED AN UNSAFE DRIVING SITUATION FOR THE OWNER,DRIVER,PSNGRS,OTHER DRVRS,OTHER PSSNGRS & PEDESTRIANS WITH A HIGH LIKELIHOOD OF INJURY,DEATH &/OR DAMAGE TO PROPERTY. I HAVE HIT POTHOLES,CROSSED LANES INTO OPPOSING TRAFFIC & HAVE BEEN FORCED TO USE HIGH BMS WHEN POTENTIALLY UNSAFE FOR OTHER DRVRS. I BELIEVE THE DETERIORATION IS DUE TO A DESIGN DEFECT WHERE THE INSIDE OF THE PROJECTOR LENS MELTS OR OTHERWISE FAILS & THE LENS BECOMES PROGRESSIVELY OPAQUE. WE REQUEST THE NHTSA OFFICE OF DFCTS INVESTIGATION (ODI) INITIATE AN INVESTIGATION & PURSUE A RECALL FOR THE MODEL YEARS 2013,2014 & 2015 BASED ON THE NUMBER OF NHTSA COMPLAINTS FOR THIS DFCT. PER THE IIHS,THE ALTIMA HDLGHT SYSTEM WAS REDESIGNED FOR THE MDL YRS 2013 & 2016. THE NUMBER OF FILED CMPLNTS IS ONLY REPRESENTATIVE OF THE LARGER BASE OF DFCTS THAT EXISTS. FOR THE SAME TYPE OF PROBLEM,NOTE THAT AN OLDER 2012 MDL ONLY HAS 1 CMPLNT & THE 2011 MDL HAS 0 CMPLNTS. ALSO NOTE THAT MDL 2016 HAS ONLY 1 CMPLNT & 2017 MDL HAS 0 CMPLNTS. THIS CONCENTRATION OF CMPLNTS AROUND THE MDL YRS OF 2013,2014 & 2015 SHOWS THAT IT IS NOT A NORMAL WEAR & TEAR ITEM THAT THE OWNR IS RESPONSIBLE FOR BUT AN INHERENT DESIGN DFCT THAT THE MANUFACTURER IS RESPONSIBLE FOR. THE DFCT EXISTS AT DATE OF PURCHASE BUT MAY NOT BE NOTICEABLE TO THE OWNR UNTIL SOMETIME LATER & POTENTIALLY AFTER THE STD WARRANTY EXPIRES. CMPLNTS FOR DETERIORATING LOW BM HDLGHTS 2013: 68,2014: 48,2015: 26 TO COMPARE,THERE IS A CURRENT ODI INVESTIGATION INTO A FAILED REAR SUSPENSION CONTROL ARM THAT WAS BEGUN WITH ONLY 4 CMPLNTS. THE DEALER WAS NOTIFIED 12/13/18 & NISSAN CONSUMER AFFAIRS WAS NOTIFIED 12/18/18. TO DATE,THE MNFR HAS REFUSED TO PAY FOR THESE REPAIRS. THE AUTO IS AT THE DEALER'S SERV DEPT & I WILL NOT DRIVE THE AUTO B/C IT IS UNSAFE TO DO SO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165194January 4, 2019
SUSPENSION
ON 12/27/2018 THE REAR LOWER CONTROL ARM ASSEMBLY (RIGHT) FRACTURED ON MY 2013 NISSAN ALTIMA. THIS IS SIMILAR TO THE NHTSA ACTION NUMBER PE18013. I WAS DRIVING TO A DESTINATION NEAR MY HOME. AS I WAS NEARING MY DESTINATION I NOTICED THE CAR HANDLING UNUSUALLY, WITH A SLIGHT SWAY. AS I PARKED MY CAR I THOUGHT I HAD PULLED UP TOO FAR AND PUT IT IN REVERSE TO BACK UP. I HEARD A LOUD SOUND AND WALKED AROUND THE CAR TO NOTICE THE REAR RIGHT WHEEL RESTING HIGH IN THE WHEEL WELL. I ELECTED TO HAVE THE VEHICLE TOWED TO THE NISSAN DEALERSHIP FOR REPAIRS. THE TOW OPERATOR SHOWED ME WHAT HAD HAPPED ONCE IT WAS ON THE FLATBED AND HE STATED THAT MINE WAS PROBABLY THE THIRD ONE HE HAD TOWED AND MAYBE THERE WAS A RECALL. THE NEXT DAY THE SERVICE CENTER CALLED AND CONFIRMED THAT THE RIGHT REAR LOWER CONTROL ARM HAD BROKEN. THE VEHICLE WAS REPAIRED THAT DAY AND AN INSPECTION OF THE LEFT REAR LOWER CONTROL ARM WAS PERFORMED AND SHOWED NO COMPROMISED INTEGRITY. UPON TAKING DELIVERY OF THE CAR I ALSO TOOK DELIVERY OF THE BROKEN PARTS AND HAVE INCLUDED PICTURES OF THE COMPROMISED AREA, WHICH ARE ATTACHED. IT APPEARS THAT THE PARTIAL PENETRATION WELD WAS COMPROMISED AND CAUSED THE THINNER OF THE TWO JOINED MATERIAL TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165249January 4, 2019
EXTERIOR LIGHTING
DIM LOW BEAM HEADLIGHTS. OVER THE PAST 1.5 + YEARS THE HEADLIGHTS HAVE BEEN PROGRESSIVELY BEEN GETTING DIMMER. IT IS TO THE POINT THAT DRIVING IS DANGEROUS AS IT IS DIFFICULTY TO SEE THE ROADWAY AND ONCOMING AREAS. I HAD THIS CHECKED AT DEALERSHIP AND WAS ADVISED THAT THE LENSES ARE DEGRADING. WAS TOLD THAT THERE WAS NO RECALL OR FIX BY NISSAN. CHANGING BULBS WOULD NOT HELP. THEY QUOTED AN APPROXIMATE REPLACEMENT OF $1000.00 TO $1200.00 WITH ALL NEW HEADLIGHT ASSEMBLY. THIS WAS THE ONLY FIX AVAILABLE AS THE LENSES CANNOT BE REPLACED. THE ENTIRE ASSEMBLY HAS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165268January 4, 2019
EXTERIOR LIGHTING
DIM HEADLIGHTS. DEALER TESTED ELECTRICAL CONNECTIONS BULBS, AND VOLTAGE. DEALER STATES WEAR AND TEAR ON A VEHICLE WITH 48K MILES.DEALER WILL NOT REPLACE HEADLIGHT ASSEMBLY AT NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165777January 4, 2019
UNKNOWN OR OTHER
WHEN THE VEHICLE IS STATIONARY, I AM UNABLE TO CHANGE THE GEAR OUT OF PARK EVEN THOUGH THE BRAKE IS PRESSED. IT TAKES SEVERAL ATTEMPTS BEFORE I CAN SUCCESSFULLY CHANGE THE GEAR OUT OF PARK. THIS HAS BEEN HAPPENING FOR ALMOST A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165644January 3, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS HAVE BECOME SO DIM, THEY ARE UNUSABLE. AT NIGHT, THE LOW BEAMS DO NOT ILLUMINATE MORE THAN 10-15 FEET IN FRONT OF THE CAR WHILE MOVING, FORCING YOU TO USE THE HIGH BEAMS TO HAVE ANY VISIBILITY, WHICH IS DANGEROUS TO ONCOMING CARS. LOW BEAMS DO NOT ILLUMINATE STREET SIGNS OR SIDE LINES OF ROADS. ANY RAIN MAKES IT EVEN WORSE. SEARCHING FOR A SOLUTION HAS REVEALED THIS IS A WELL KNOWN PROBLEM WITH NO SOLUTION FROM NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165694January 3, 2019
UNKNOWN OR OTHER
ACCELERATING BETWEEN 0 TO 50MPH, TRANSMISSION SHUDDER OCCURS. IT MIGHT NOT BE A PROBLEM NOW, BUT ACCORDING TO MANY MECHANICS AND DEALERS, THE TRANSMISSION COULD FAIL ANY TIME, DAYS OR YEARS. DRIVING WITH SUCH UNCERTAINTY IS VERY DANGEROUS. WHAT IF THE TRANSMISSION FAILS WHILE I AM DRIVING. THERE ARE MANY OF THE SAME PROBLEM WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165748January 3, 2019
POWER TRAIN
WHEN COMING TO A RED LIGHT ON A ONE LANE HIGHWAY WITH A LIGHT. LIGHT TURNED RED, WHEN COMING TO A STOP, THE CAR BEGAN SHAKING. I WAS BEHIND ANOTHER CAR AND WAS AFRAID BECAUSE THE CAR WAS SHUTTERING, JERKIN, SHAKING SO MUCH I DID NOT FEEL LIKE I HAD CONTROL OF THE CAR. ONCE I STOPPED, THE CAR ENGINE SHUT OFF. THE LIGHT TURNED GREEN, BUT I WAS UNABLE TO MOVE MY CAR. WHEN I TRIED TO START THE CAR, IT WOULD RUN IN PARK, BUT WHEN I PUT IT IN DRIVE, IT WOULD STALL OUT. I WAS STRANDED IN THE MIDDLE OF AN INTERSECTION. I COULD MOVE BY CAR BY SLIGHT INCHES EVERY TIME I RESTARTED THE ENGINE AND WOULD STALL OUT. JUST ENOUGH TO MOVE THE MAJOR OF MY CAR OUT OF THE INTERSECTION. EVENTUALLY, THE BATTERY DIED AND I WAS TOWED TO A LOCAL MECHANIC. THIS PROBLEM STARTED THE DAY BEFORE WHEN I WAS GOING TO WORK. I ALSO, TOOK MY VEHICLE TO THE NISSAN DEALERSHIP I HAD BOUGHT THE VEHICLE FROM MONTHS PRIOR, BECAUSE THE CAR WOULD SHAKE AND SHUT OFF WHEN I CAME TO COMPLETE STOPS AT STREET LIGHT AND STOP SIGNS. AFTER, A DIAGNOSTIC TEST I WAS TOLD NOTHING WAS WRONG. AT THAT TIME, I WAS UNDER WARRANTY, I NO LONGER AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164696January 2, 2019
POWER TRAIN
TRANSMISSION FAILED, CAR BEING TO JERK AND JERK THEN RIDE OUT SMOOTHLY THIS HAPPENED OVER A PERIOD OF TIME,(5-6 MONTHS) THEN FINALLY IT GOT SO BAD THAT YOU COULD BARELY DRIVE THE CAR. NOW THE CARE WILL NOT DRIVE IT STALLS AND BARELY MOVE WHEN PUT IN GEAR, TRANSMISSION HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164441January 2, 2019
EXTERIOR LIGHTING
ABOUT 1.5 YEARS AGO, I NOTICED MY DRIVER'S SIDE HEADLIGHT SUDDENLY BECOME DIM, A FEW WEEKS LATER, THE SAME WITH THE PAX LIGHT. IT MADE IT DIFFICULT TO SEE AT NIGHT TO THE POINT I WAS DRIVING WITH HIGH BEAMS. I WENT TO GET THE REQUIRED REJECTED STICKER FOR THE CAR AND WAS REJECTED DUE TO THE LIGHTS. AFTER REPLACING THE BULBS TWICE WITH 2 SEPARATE MECHANICS, STILL NO APPROPRIATE LIGHTING & A SECOND STICKER REJECTION. I WAS QUOTED BY 2 SEPARATE MECHANICS BETWEEN $850-1000 TO REPLACE BOTH OF THE LIGHTING UNITS WITH AFTERMARKET PARTS AND I JUST DO NOT HAVE THAT MONEY TO GIVE. I RECENTLY DISCOVERED THAT THERE ARE OTHERS WITH THIS SAME PROBLEM SO, SEEMS THAT IT IS A MANUFACTURER'S DEFECT. I CALLED NISSAN TODAY TO ASK ABOUT A RECALL BUT, THERE ISN'T ONE. I ASKED FOR NISSAN TO PAY FOR THE REPLACEMENTS & WAS TOLD THAT THEY WOULD CALL ME BACK AFTER ASSESSING THE YEAR, MILEAGE, REPAIR HISTORY, ETC...LOCALLY, I ONLY DRIVE LOCALLY BECAUSE I'VE BEEN DRIVING VIRTUALLY BLINDLY AND ILLEGALLY FOR 1+ YEAR NOW FRUSTRATED TO NOT HAVE A SOLUTION. I HOPE THAT NISSAN WILL RECOGNIZE THE ISSUE AND PAY FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164270December 31, 2018
EXTERIOR LIGHTING
THE LIGHTS ARE SO DIM IT IS LIKE I DON'T HAVE THEM ON AT NIGHT. VERY HARD TO SEE DRIVING AT NIGHT. *DT THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164057December 30, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ARE INCREASINGLY DIMINISHING IN REGARDS TO THE DISTANCE IN WHICH IT PROJECTS AS THE CAR AGES THOUGH FROM DAY ONE THE HEADLIGHTS WERE POOR IN WHICH MOON OR FOG LIGHTS WERE INSTALLED TO SUPPLEMENT THIS ISSUE. THE FASTER YOU TRAVEL THE POORER THE QUALITY OF THE LIGHTING. I'VE CHANGED HEADLIGHTS AT THE DEALERSHIP AND THIS HAS NOT RESOLVED THE ISSUE, I'VE EVEN ADJUSTED THE HEADLIGHT PROJECTION TO NO RESOLVE. THERE IS NO KNOWN SOLUTION TO THIS MATTER AS APPARENTLY NISSAN REFUSES TO TAKE ANY ACTION AND DRIVING AT NIGHT IS A DOUBLE EDGE SWORD, THE DRIVER DRIVES BLINDED AS THE POOR PROJECTION OR THE DRIVER USES HIGH BEAMS AND BLINDS OTHER DRIVERS WHICH FURTHER INCREASES DANGER OF THE GENERAL PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163833December 28, 2018
SUSPENSION
I WAS DRIVING MY VEHICLE IN TOWN (35 MPH) AND WAS GOING UNDER A UNDERPASS. ALL OF A SUDDEN I NOTICED MY ANTI SLIP LIGHT CAME ON, STEERING WHEEL BECAME HARD TO STEER, AND A LOUD BANGING COMING FROM THE BACK OF THE CAR. I PULLED OVER AND LOOKED AROUND THE BACK OF THE CAR, SEEING NOTHING OUT OF THE ORDINARY. I CONTINUED ON, THINKING IT WAS POSSIBLY SOMETHING WRONG ELECTRICALLY, MAYBE WITH THE ANTI SLIP SYSTEM. DROVE A FEW MORE MILES, INCLUDING ON THE HIGHWAY (60 MPH) AND THE CAR STILL WAS HANDLING DIFFICULT. ARRIVED HOME, LOOKED AROUND THE BACK END OF CAR, NOTICED THE REAR PASSENGER SIDE WHEEL WAS TILTED IN AND LOWER CONTROL ARM (RIGHT) WAS SNAPPED. CALLED TOW TRUCK DRIVER TO TOW TO REPAIR SHOP. OVER $1000 IN REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163843December 28, 2018
ENGINE
THE AUTO PRESENT A FAILURE IN TRANSMISSION IN MY VEHICLE THAT ITS IN A EXCELLENT MAINTENANCE. A FAILURE AT THE HIGHWAY MAY CAUSE A SAFETY PRECAUTION. THE NISSAN SAYS THAT ITS COST IS BY $5000. I WILL END MY CAR PAYMENT ON NEXT JUNE. I SAW A LOT OF PERSONS COMPLAINTS ABOUT THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163868December 28, 2018
POWER TRAIN
THE VEHICLE WILL STUTTER AND SOMETIMES STALL WHEN STOPPED AND IN DRIVE. IT IS ALSO OFTEN SLUGGISH WHEN ACCELERATING. I HAVE HAD IT IN FOR SERVICE A NUMBER OF TIMES, THE MOST RECENT INDICATING IT IS LIKELY A TRANSMISSION ISSUE AND THE CVT WILL NEED TO BE REPLACED. THE ISSUE STARTED IN SPRING, 2017, BUT HAS GOTTEN WORSE RECENTLY. I HAVE NOTICED THERE IS A TECHNICAL SERVICE BULLETIN ASSOCIATED WITH THIS CONDITION (NTB 15-086G).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163881December 28, 2018
AIR BAGS
SEATBEALT LIGHT IS ON WHEN NO ONE IS ONE IS SEATED THERE. HAD TO TAKE THE CAR TO DEALERSHIP AND AFTER CHARGING ME $154.99 THEY RECALIBRATED LIGHT AND PERFORMED ZERO POINT CALIBRATION. I HAVE THE INVOICE IF NEEDED. WHY DO WE HAVE TO PAY FOR SAFETY ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163614December 27, 2018
EXTERIOR LIGHTING
I HAVE A 2013 NISSAN. ALTIMA AND THE LIGHTS ARE VERY DIM. I HAVE REPLACED THE LIGHT BULBS AND IT DIDN'T MAKE A DIFFERENCE. I CAN NOT SEE 2 FEET IN FRONT OF ME. THIS IS VERY DANGEROUS FOR MY KIDS AND MYSELF. I DON'T FEEL COMFORTABLE DRIVING AT NIGHT BECAUSE THERE ISN'T ENOUGH LIGHT TO SEE WHAT'S IN FRONT OF ME, OR OTHERS TO SEE ME. MANY OF TIMES PEOPLE HAVE TURNED IN FRONT OF ME BECAUSE THE LIGHTS ARE SO DIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163463December 26, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE THE VEHICLE WAS STATIONARY AT A RED LIGHT, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (VADEN NISSAN OF HILTON HEAD, 200 FORDING ISLAND RD, BLUFFTON, SC 29910) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN AN OPEN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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