Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11183547March 1, 2019
AIR BAGS
MY AIR BAG LIGHT IS ALWAYS OFF AND WARNING LIGHT IS ON IN THE DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183198February 28, 2019
STEERING, SUSPENSION, WHEELS
WHILE DRIVING AT HIGH SPEEDS 55MPH A CLUNK WAS HEARD WHILE IN A TURN, AND THE LOWER RIGHT END OF THE CAR SANK DOWN. THE STEERING WENT COMPLETELY CRAZY AND OUT OF CONTROL. I HAD TO SLOW DOWN TO 20MPH FOR THE ENTIRE 30 MILE TRIP HOME. THIS WAS THE SECOND TIME THIS HAPPENED IN THE LAST 2 MONTHS. THE FIRST TIME WAS BACK IN JANUARY 2019 WHEN THE LEFT ONE BROKE AND ALMOST CAUSED ME TO WRECK AGAIN! AND NOW I SEE THERE IS A FEDERAL INVESTIGATION ABOUT THIS EXACT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183295February 28, 2019
SUSPENSION
REAR DRIVERS SIDE LOWER CONTROL ARM RUSTED COMPLETELY THROUGH AND BROKE OFF. RIGHT SIDE IS EQUALLY RUSTED BUT HAS NOT BROKEN OFF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183094February 28, 2019
AIR BAGS
WE HAVE RECEIVED SEVERAL RECALL NOTICES INVOLVING OUR NISSAN ALTIMA 2013 INVOLVING THE TAKATA AIRBAGS. THE RECALLS HAVE NOT CONSISTED OF ANYTHING SIGNIFICANT. THROUGHOUT THE PROCESS OF THESE RECALLS (I BELIEVE 2 OR 3) OUR AIRBAG LIGHT ON DASHBOARD AS WELL AS ON THE CENTER CONSOLE HAS INTERMITTENTLY COME ON AND OFF. WE HAVE TAKEN OUR NISSAN TO A LOCAL NISSAN APPROVED DEALER FOR ALL OF OUR REVIEWS/REPAIRS. APPROXIMATELY 6 MONTHS AGO WE AGAIN TOOK OUR VEHICLE AND THE DEALERSHIP INDICATED THE LIGHT WAS ON DUE TO OUR CAR BATTERY BEING LOW. THIS WAS NOT THE CASE. MY HUSBAND USED A READER AND THE CAR'S BATTERY WAS PERFECTLY FINE. JUST RECENTLY ON TUESDAY WE AGAIN TOOK OUR CAR IN BECAUSE THE AIRBAG LIGHT HAS NOT TURNED OFF. THEY HAVE INDICATED THAT OUR SIDE AIRBAG IS NOT WORKING, THEREFORE ALL OF THE AIRBAGS ARE OFF AND NOT PROPERLY WORKING. THE ESTIMATED REPAIR FOR THIS IS $1500 (NOT INCLUDING TAX). THIS ISSUE WITH AIRBAGS HAS BEEN AN ONGOING ISSUE. NISSAN HAS NOT MADE ANY EFFORTS TO FIX THIS PROBLEM OTHER THAN A BAND-AID RECALL. THE AIRBAGS HAVE NEVER BEEN DEPLOYED. FINALLY, I RECEIVED A CLASS ACTION NOTIFICATION THAT THIS VEHICLE IS LISTED AS A ELIGIBLE MEMBER OF THIS CLASS ACTION. WWW.AUTOAIRBAGSETTLEMENT.COM. WE HAVE ALSO CALLED NISSAN DIRECTLY AND WERE ASSIGNED A CASE NUMBER - 34595466, HOWEVER NO ONE HAS PROVIDED US WITH ANY INFORMATION. THE WORK ON THIS VEHICLE IS PRESENTLY BEING DONE AND WILL BE READY ON FRIDAY, HOWEVER WE DO NOT HAVE THE MONEY TO PAY FOR THIS REPAIR AND WILL BE WITHOUT A VEHICLE. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182705February 27, 2019
SUSPENSION, STRUCTURE:BODY, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO SWERVE. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE LOWER CONTROL ARM WAS DETACHED DUE TO CORROSION. THE VEHICLE WAS STILL ABLE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *BF CONSUMER STATED TRANSMISSION ALSO FAILED AT 90,000, LOWER CONTROL ARM RUSTED AND BROKE, ALMOST CAUSING CONSUMER'S DAUGHTER TO WRECK. TOTAL CONTROL ARM FAILURE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182877February 27, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE HEADLIGHTS WERE FAULTY. THE HEADLIGHTS WERE REPAIRED THREE TIMES PREVIOUSLY. THE FAILURE PREVENTED THE VEHICLE FROM BEING DRIVEN AT NIGHT DUE TO THE DIM HEADLIGHT ILLUMINATION. THE VEHICLE WAS TAKEN TO ESTABROOK NISSAN (3693 14TH ST, PASCAGOULA, MS 39567, (228) 762-2644), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182528February 26, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE ATTEMPTING TO TURN INTO A PARKING LOT, THE CONTACT HEARD A NOISE AND THE VEHICLE DID NOT MOVE. THE CONTACT EXITED THE VEHICLE TO FIND THAT THE REAR DRIVER'S SIDE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TOWED TO COCHRAN NISSAN OF SOUTH HILLS (3200 W LIBERTY AVE, PITTSBURGH, PA 15216) WHERE THEY REPLACED BOTH REAR LOWER CONTROL ARMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182636February 26, 2019
ENGINE, SEAT BELTS, UNKNOWN OR OTHER
GEAR SHIFT IS UNABLE TO MOVE. IT WILL NOT MOVE WHEN BREAKS ARE PRESSED. ALSO, ENGINE DIES WHEN CAR IS PUT IN REVERSE OR DRIVE. THE ENGINE WILL ALSO DIE WHILE DRIVING, AND WHEN I GO TO TURN IT BACK ON, IT ONLY DIES WHEN I TRY TO SWITCH THE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182265February 25, 2019
SUSPENSION
AFTER TAKING MY VEHICLE TO THE DEALERSHIP FOR A OIL CHANGE THEY INFORMED ME THAT MY LOWER CONTROL ARMS NEEDED TO BE REPLACED AND THAT IT WAS A COMMON PROBLEM AMONGST 2013 AND NEWER NISSAN ALTIMAS. THERE ARE MILLIONS OF 2013 AND NEWER NISSAN ALTIMAS ON THE ROAD AND A COMMON PROBLEM AMONGST THESE VEHICLES IS THE LOWER CONTROL ARMS. THESE PARTS ARE VERY IMPORTANT TO THE STEERING AND SUSPENSION ON FRONT WHEEL DRIVE VEHICLES AND THESE PARTS SHOULD NOT FAIL ON FIVE YEAR OR YOUNGER ROAD VEHICLES. THE FAILURE OF THESE PARTS ON SURFACE STREETS CAN BE POTENTIALLY DEADLY AND ON HIGHWAYS MORE LIKELY TO CAUSE HORRIFIC CASUALTIES DUE TO THE VEHICLES BEING I FILED A COMPLAINT ALREADY BUT YOU ALREADY KNEW ABOUT THIS PROBLEM A YEAR AGO AND NOTHING HAS BEEN DONE. MY HUSBAND AND I WERE DOING 65 ON THE HIGHWAY AND HAD TO AVOID A COLLISION. THE DEALERSHIP TOLD US THE LOWER CONTROL ARM LOOKS LIKE IT JUST CRUMBLED INTO PIECES. THAT'S NOT NORMAL OR SAFE. I REALLY HOPE SOMETHING IS DONE BEFORE SOMEONE GETS HURT. UNCONTROLLABLE DURING A FAILURE. I WOULD LIKE TO BRING THIS ISSUE TO THE ATTENTION OF NHTSA AND HOPEFULLY YOU CAN CONTACT THE APPROPRIATE SOURCES TO BE PROACTIVE AND PREVENT ANY FUTURE ACCIDENTS THAT THE NISSAN ALTIMA MIGHT CREATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182268February 25, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER SIDE WHEEL BECAME JAMMED IN THE WHEEL WELL AND ALMOST DETACHED FROM THE VEHICLE. THE CONTACT IMMEDIATELY HAD TO PULL THE VEHICLE OVER TO THE SHOULDER. THE VEHICLE WAS TOWED TO TREIBER NISSAN (320 N COMRIE AVE, JOHNSTOWN, NY 12095, (888) 439-3352) WHERE IT WAS DIAGNOSED THAT A NEW REAR SUSPENSION WAS NEEDED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING REPAIR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,020. AUDIO AVAILABLE*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182467February 25, 2019
EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM ON LOW BEAM ACTUALLY THEY'RE USELESS!! HAD TO GET OUT OF THE CAR TO SEE IF THEY WERE EVEN ON. HIGH BEAMS ARE OKAY BUT I CAN'T DRIVE WITH HIGH BEAMS ON BC OF ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182088February 23, 2019
SUSPENSION
DRIVING MY ALTIMA ON TOLLWAY FELT A SHIMMY WENT HALF WAY INTO NEXT LANE WHEN I GAINED CONTROLL STEERING WHEEL WAS NOT STRAIGHT WHEN I INVESTIGATED FOUND RT REAR CONTROL ARM REAR ATACHMENT POINT BROKEN IN HALF LOOKS LIKE RUSTED IN HALF TOOK PICTURES AND HAD CAR TOWED TO DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182137February 23, 2019
STEERING, SUSPENSION
WHILE DRIVING ON THE HIGHWAY I HEARD A "POP" AND THE STEERING BECAME UNSTABLE ON MY 2013 NISSAN ALTIMA WITH THE CAR VEERING LEFT AND RIGHT. I TOOK MY FOOT OFF THE GAS AND WAS ABLE TO GUIDE THE CAR OFF TO THE SIDE OF THE HIGHWAY WITHOUT INCIDENT. I THOUGHT I HAD A BLOW OUT BUT THE TIRES WERE FINE. IF IT HAD BEEN RUSH HOUR I PROBABLY WOULD HAVE COLLIDED WITH ANOTHER CAR. I WAS ABLE TO SLOWLY DRIVE THE CAR OFF THE HIGHWAY AND TO A LOCAL NISSAN DEALER WHERE THEY INDICATED I HAD A REAR CONTROL ARM FAILURE. THE LEFT REAR TIRE WAS CLEARLY LEANING OUTWARD AND THE STEERING WHEEL WAS WAY OUT OF ALIGNMENT. NISSAN REPLACED (SEE ATTACHED RECEIPT) THE LINK COMPL REAR, LINK COMPLETE, R; TWO ROD CONNECTING AND ADSORBER KIT. THEY ALSO ALIGNED THE CAR. I HAD THEM REPAIR BOTH THE BROKEN LEFT SUSPENSION ITEMS AS WELL AS THE RIGHT AS I DIDN'T WANT THIS TO HAPPEN AGAIN. I DO BELIEVE THIS FAILURE IS A SERIOUS SAFETY ISSUE AND REALLY COULD HAVE CAUSED A CRASH IN HEAVY TRAFFIC. THIS INCIDENT OCCURRED ON THE HIGHWAY WHEN I WAS TRAVELLING IN A STRAIGHT LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181989February 22, 2019
EXTERIOR LIGHTING
MY LIGHTS ARE VERY DIM AND IT IS VERY HARD TO SEE IN UNLIT AREAS. IT DOESN'T APPEAR THE LIGHT ARE ON BUT THEY ARE. IF YOU WANT TO SEE YOU HAVE TO PUT ON HIGH BEAMS BUT HAVE TO TAKE OFF ON ON COMING TRAFFIC. THERE NEEDS TO BE A RECALL FOR THIS ISSUE AND THEY ARE TO FIX THE LIGHTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182048February 22, 2019
POWER TRAIN
VEHICLE'S TRANSMISSION CAUSES ENGINE TO SHUT OFF WHILE DRIVING AND AT IDLE (WHILE WAITING FOR A TRAFFIC LIGHT). ALSO CAUSES VIOLENT SHAKING WHEN ACCELERATING. NISSAN HAS A "RECALL" TO REPROGRAM THE TRANSMISSION MODULE STATING THAT IT IT IS NOT DONE TRANSMISSION DAMAGE WILL HAPPEN. HOWEVER WAS NEVER NOTIFIED AND IT SEEMS TO APPEAR THIS NOTICE CAME OUT ONLY IN THE LAST 2 YEARS. MEANING NISSAN KNOWS THE TRANSMISSION IS BEING DAMAGED. BROUGHT THE CAR INTO THE DEALERSHIP AND THEY TOLD MENIT NEEDED A NEW TRANSMISSION ($4400). CALLED NISSAN OF NORTH AMERICA WHERE THEY DECIDED TO DENY ANY CLAIM TO REPLACE THE TRANMISSION... EVEN THOUGH AS I PREVIOUSLY STATED THEY KNEW THIS ISSUE WAS CAUSING DAMAGE TO THE TRANSMISSION. HAVE TRIED TO REACH BACK OUT TO NISSAN AND HAD TO LEAVE A MESSAGE ASKING MY "REP" TO CALL ME BACK THE NEXT DAY.... WHICH SHE NEVER DID OF COURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181518February 21, 2019
EXTERIOR LIGHTING
MY HEADLIGHTS ARE EXTREMELY DANGEROUS AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL YET. THESE THINGS CAN'T LIGHT UP MORE THAN 5-10FT IN FRONT OF YOU AT NIGHT. I HAVE BECOME A RIDESHARE DRIVER AND THIS IS UNACCEPTABLE. COMPLETELY UNACCEPTABLE IF YOU ASK ME. I HAVE TO USE THE HIGH BEAMS WHENEVER DRIVING IN A NON-LIT AREA WHICH AFFECTS ONCOMING TRAFFIC REGULARLY. I HAVE REPLACED BULBS MULTIPLE TIMES, UPGRADING TO THE BEST LIGHTS EACH TIME AND TO NO EFFECT. WHAT'S IT GONNA TAKE??? DEATH BEFORE THIS ISSUE BECOMES A PROBLEM TO YOU PEOPLE?? SICKENING IS WHAT IT IS. I DON'T HAVE $1000 TO FIX ON MY OWN AND IF I DID I STILL WOULDN'T. PLEASE RECALL VEHICLE IMMEDIATELY BEFORE I KILL PEOPLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11181373February 20, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 65 MPH, THE SUSPENSION ARM FRACTURED. THE CONTACT HAD TO SWERVE OUT OF THE WAY TO AVOID CRASHING. THE VEHICLE WAS TOWED TO LIA NISSAN OF COLONIE (2233 CENTRAL AVE, SCHENECTADY, NY 12304, 855-983-6728), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181009February 19, 2019
SUSPENSION
DRIVING VEHICLE AT HIGHWAY SPEED ON SNOW AND ICE COVERED ROAD WHEN PASSENGER SIDE LOWER REAR CONTROL ARM SNAPPED OFF FROM THE VEHICLE CAUSING A LOSS OF CONTROL. VEHICLE WAS NOT DRIVEABLE AND HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181155February 19, 2019
SUSPENSION
ON JANUARY 14TH 2019 WHILE DRIVING 30MPH, THE REAR CONTROL ARM ON THE ALTIMA FAILED AND MADE THE CAR UN-DRIVE-ABLE, THE REAR END OF THE CAR FELL TO THE GROUND. LUCKILY THERE WAS NO INJURY AS A RESULT OF THIS FAILURE. THE CAR WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THE CONTROL ARM FAILED DUE TO CORROSION, AND I HAD THE CAR TOWED TO HERB CHAMBERS NISSAN IN WESTBOROUGH MA. IT WAS IN THEIR SERVICE AREA FROM 1/15/2019 - 1/7/2019. THIS IS A VERY DANGEROUS SAFETY ISSUE, COMPONENTS SUCH AS CONTROL ARMS THAT AFFECT A PERSON'S ABILITY TO CONTROL A CAR SHOULD NOT BE CORRODING LET ALONE FAILING IN 6 YEARS. NISSAN NEEDS TO RECALL CARS WITH THIS PROBLEM AND DEAL WITH THE MANUFACTURER OF THE PART/METAL SUPPLIER. THE ISSUE IS SAME AS THE ONE IN THE NHTSA INVESTIGATION: REAR SUSPENSION CONTROL ARM FAILURE NHTSA ACTION NUMBER: PE18013
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181167February 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG INDICATOR RANDOMLY FLASHED AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA15004 (AIR BAGS) AND (RQ15001) AIR BAGS ALONG WITH FOUR UNKNOWN AIR BAG RECALL CAMPAIGNS. THE VEHICLE WAS NOT DIAGNOSED. DARCARS NISSAN COLLEGE PARK (9330 BALTIMORE AVE, COLLEGE PARK, MD 20740, (301) 441-8000) WAS NOTIFIED, BUT AN APPOINTMENT WAS NOT SCHEDULED. THE VEHICLE WAS ALSO TAKEN TO TISCHER NISSAN (3510 FORT MEADE RD, LAUREL, MD 20724, (301) 498-3322) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN ANY AIR BAG RECALL CAMPAIGNS. NEITHER DEALER PROVIDED THE GUIDELINES TO INSPECT AND DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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