Nissan Altima Complaints (2002)

1,047 consumer complaints on file.

#10074286May 26, 2004
ENGINE AND ENGINE COOLING
INTERMITTENTLY WHILE TRYING TO START THE VEHICLE, IT WOULD TAKE AN EXTREMELY LONG TIME. THE CONSUMER CLAIMED THAT BLACK SMOKE BLEW FROM THE TAIL PIPE. THE DEALER HAS EXAMINED THE VEHICLE THREE TIMES FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072936May 21, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:STORAGE
SERVICE ENGINE LIGHT HAS COME ON SEVEN TIMES. THE ENGINE HAS SHUT OFF FOR NO APPARENT REASON FOUR TIMES. TOTAL THE CAR HAS BEEN IN FOR SERVICE NINE TIMES. TWO RECALLS HAVE BEEN ISSUED ONE FOR THE CRANK POSITION SENSOR (WHICH I WAS NEVER NOTIFIED OF) AND NOW ONE REGARDING GAS TANK ICE CRYSTALS (RECEIVED MY NOTIFICATION 5/20/04). BOTH OF THESE PROBLEMS CAN CAUSE A "CRASH WITHOUT WARNING." I HAVE WORKED WITH THE BBB AUTOLINE, HOWEVER SINCE THE CAR HAS NOT SHUT OFF SINCE THE CRANK POSITION SENSOR WAS REPLACED THE ARBITRATOR BELIEVES THAT THE "MOST SERIOUS PROBLEM" HAS BEEN REMEDIED AND THAT THE CHECK ENGINE LIGHT WHILE "BEING A CHRONIC PROBLEM, DOES NOT SUBSTANTIALLY AFFECT THE USE, SAFETY, OR VALUE OF THE VEHICLE." I HAVE ONLY DRIVEN THE VEHICLE 14,711 MILES IN TWO YEARS BECAUSE I AM AFRAID TO DRIVE IT, THUS USE HAS BEEN AFFECTED. I HAVE ALMOST BEEN IN TWO ACCIDENTS AS A RESULT OF THE VEHICLE'S PROBLEMS, THIS SAFETY HAS BEEN AFFECTED. CARFAX IS SHOWING SIX NEGATIVE REPORTS ON MY VIN NUMBER, (THE SERVICE THAT CAR DEALERS USE TO HELP DETERMINE IF THE VEHICLE HAS HAD PROBLEMS SUCH AS MAJOR ACCIDENTS, LEMON LAW VEHICLE, ETC.), THEREFORE, NO ONE WOULD EVEN BE INTERESTED IN PURCHASING MY VEHICLE, SO VALUE HAS BEEN AFFECTED. EVEN AFTER THE CRANK POSITION SENSOR WAS REPLACED THE CAR'S CHECK ENGINE LIGHT HAS COME ON FOUR MORE TIMES. NISSAN IS UNABLE TO DIAGNOSE/REMEDY THE PROBLEM AND REFUSES TO GIVE ME A REFUND ON THE VEHICLE. I HAVE BEEN IN TWO NEAR ACCIDENTS AS A DIRECT RESULT OF THESE PROBLEMS. I BELIEVE THAT THE PROBLEMS WILL REOCCUR AND I WILL NOT BE SO LUCKY NEXT TIME. I AM PURSING THIS WITH THE STATE OF FLORIDA'S LEMOM LAW ARBITRATION BOARD. THIS VEHICLE IS A DANGER TO MYSELF AND ALL OTHER ON THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073862May 19, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT ANY SPEED VEHICLE STALLED, CAUSING THE DRIVER TO DRIFT OFF THE ROAD. CONSUMER TOWED THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073761May 18, 2004
ENGINE AND ENGINE COOLING
AFTER THE CRANK POSITION SENSOR WELD RECALL WAS PERFORMED, THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, BUT THEY WERE UNABLE TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072383May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE CURRENTLY HAS 68,400 MILES ON IT. REAR ROTORS AND PADS FAILED AT 33,200 MILES AND 68,400 MILES AND WERE REQUIRED TO BE REPLACED AT MY EXPENSE. FRONT ROTORS WERE RESURFACED AND FRONT PADS REPLACED AT 68,400 MILES WHICH IS NOT UNEXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067034May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATED BRAKE PEDAL AND STEERING WHEEL VIBRATED BADLY, AND THAT ROTORS WERE REPLACED. CONSUMER TOOK VEHICLE TO THE MECHANIC, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. CONSUMER CHECKED AGAIN, AND FOUND THAT VEHICLE NEEDED ROTORS. CONSUMER RESEARCHED THE WEB AND FOUND THAT THERE WERE OTHER COMPLAINTS ABOUT THE SAME THING. THERE WERE 40,000 MILES ON THE VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072317May 10, 2004
SUSPENSION:FRONT, SUSPENSION:REAR
I PURCHASED MY 2002 NISSAN ALTIMA S 2.5 IN NOV. 2001. 1) AFTER A FEW MONTHS, I NOTICED A SHIMMING OR VIBRATION COMING FROM THE STEERING. IT FEELS AS IF WERE COMING UP FROM THE FRONT TIRES THROUGH THE SUSPENSION. HOWEVER, THOUGH IT IS USUALLY PRESENT, SOMETIMES IT DOESN'T VIBRATE FOR A WHILE, THEN IT STARTS AGAIN! I HAVE CHANGED THE TIRES (THOUGH USED THE SAME BRAND), HAD THE TIRES BALANCED, ROTATED AND THE WHEELS ALIGNED, YET THE VIBRATION CONTINUES. IN ADDITION, AT THE LAST ALIGNMENT, THE MECHANIC HAD PROBLEMS ALIGNING THE REAR SUSPENSION IN PARTICULAR. THE CAR HAS ALSO SHOWN ABNORMAL TIRE WEAR. I HAVE ALSO CHECKED THE CONSUMER'S COMMENTS SECTION OF EDMUNDS.COM, A CAR-BASED WEBSITE, AND A NUMBER OF PEOPLE HAVE NOTED THIS VIBRATION IN THE STEERING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068518May 8, 2004
STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, INTERIOR LIGHTING, STEERING:ELECTRIC POWER ASSIST SYSTEM, VEHICLE SPEED CONTROL
SCHEDULED RECALL WORK ON CAR ON FRIDAY, WAS NOTIFIED THAT THERE WAS ACTUALLY THREE RECALLS ON MY CAR (WHICH I HAVE OWNED FOR ABOUT A YEAR, PURCHASED USED) THET NEEDED TO BE DONE AND THAT I NEED MY 30,000 MILE SERVICE DONE. $476 AND LATER THAT AFTERNOON, IGOT MY CAR BACK. I NOTICED THAT THE BRAKED SEEM A LITTLE TIGHT, BUT FIGURED THAT WAS PART OF THE SERVICE. THE NEXT DAY, SATURDAY, WHILE MERGING FROM ONE FREEWAY TO ANOTHER AT ABOUT 65 MILES PER HOUR, CAR SOUNDED LIKE IT CAUGHT A PIECE OF THIN METAL UNDER FRONT RIGHT QUADRANT OF CAR, AFTER ABOUT 15 SECONDS NOISE STOPPED AND NOTHING IN ROAD BEHIND ME. I NOTICE MY BRAKE LIGHT CAME ON. WHEN I TRIED TO CHANGE LANES, I REALIZE I HAD LOST THE POWER STEERING FUNCTION, THE BRAKES LAD LOOSENED UP (BUT FUNCTIONING) AND THE AIR CONDITIONING WAS NOW BLOWING HOT AIR. I REALIZE I HAD NO IDEA WHERE THE HAZZARD LIGHTS SWITCH WAS AND NIETHER I NOR MY PASSANGE COULD FIND IT. AFTER 2 MORE MINUTES PASSES GOING UP A SLOW INCLINE, THE CAR STARTED JERKING AT ROUND 55 MPH. AT THIS POINT THE BATTERY LIGHT CAME ON, AS WELL AS, THE "SERVICE ENGINE SOON". WELL NO KIDDING, SERVICE ENGINE SOON! PULLED INTO THE EMERGANCY LANE AND DROPPED MY SPEED TO BELOW 25 MILES PER HOUR AND THE CAR STOPPED JERKING. FORTUNANTLY, I WAS JUST ONE MILE FROM HOME AT THIS POINT. LIMPED HOME AND CALL DEALERSHIP. THE CAR HAD BEEN TOWED TO CROWN NISSAN IN BIRMINGHAM. I WAS ANNOYED THAT THE SERVICE MAN THAT TOOK MY CALL SHOWED NO EMPATHY WHEN I TOLD HIM WHAT HAPPENED ON THE FASTEST FREEWAY IN TOWN . ADDITIONALLY, I WAS ANGERED BY THE RECEPTIONIST WHEN SHE CAME BACK TO ME FROM BEING ON HOLD AND KNOWING MY PERDICTMENT, LAUGHING AND ASKING WHO I WAS ON HOLD FOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072024May 3, 2004
ENGINE AND ENGINE COOLING
CONSUMER STATED WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MPH MOTOR LOST POWER. CONSUMER PULLED TO THE SHOULDER UNTIL THE VEHICLE CAME TO A COMPLETE STOP. ALSO, CONSUMER WAITED FOR A FEW MINUTES AND THEN RESTARTED THE VEHICLE. CONSUMER CHECKED THE FLUIDS. AFTER EVERYTHING CHECKED OUT OKAY, HE THEN DROVE THE VEHICLE HOME. TWO DAYS LATER, CONSUMER TOOK THE VEHICLE TO THE DEALER, AND HE TOLD THEM WHAT HAD HAPPENED. ALSO, CONSUMER CALLED THE INSURANCE COMPANY TO REPORT THE INCIDENT. HE WAS TOLD TO REPORT IT TO THE MANUFACTURER, AND FOUND OUT THERE WAS A RECALL ON THIS PROBLEM. CONSUMER ASKED THEM TO REPLACE THE MOTOR, AND THEY REFUSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068127April 30, 2004
STEERING
MY CAR WAS UNATTENDED WHEN IT WAS STRUCK, MORE LIKE SIDESWIPED. THERE WAS A CREASE APPROXIMATELY 3/4 OF THE WAY OF THE LENGTH OF THE CAR. I AM NOT SURE HOW IT HAPPENED BUT THE ANGLE THE CAR WAS HIT, PERHAPS AT THE WHEELWELL SENT THE CAR ONTO THE SIDEWALK. I EQUATE THE "INCIDENT" WITH HITTING A POTHOLE. AFTER THE POLICE LEFT AND I TRIED TO REMOVE THE CAR FROM THE SIDEWALK POSITION AND PARK IT I HAD NO STEERING WHATSOEVER. THE STEERING WHEEL JUST WENT AROUND AND AROUND AND AROUND. I LEARNED THAT A KNUCKLE WAS BROKEN, A BEARING WAS BROKEN AND THE AXEL WAS BROKEN. HOW? I NO LONGER FEEL SAFE IN THIS CAR. WHAT IF I HIT A POTHOLE, WILL THE CAR LOOSE ITS STEERING AGAIN? *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10067814April 26, 2004
TIRES
I HAVE A 2002 NISSAN, ALTIMA THAT CAME WITH CONTINENTIAL TIRES. THE TIRES SIZE IS 200/65-16'S. THEY HAVE 28K WEAR ON THEM . I TOOK THE CAR TO THE DEALER BECAUSE I NOTICED THAT MY CAR WAS PULLING TO THE RIGHT. AFTER AN ALIGNMENT, THE CAR IS PULLING TO THE LEFT. NOW THE DEALER IS TELLING ME THAT ITS MY TIRES, THAT I NEED TO REPLACE THE 2 FRONT TIRES BECAUSE OF WEAR. THIS SEEMS OUT OF LINE TO ME BECAUSE I HAVE NEVER HAD TIRES WEAR TO THE POINT THAT THEY NEED TO BE REPLACE TO PUT MY CAR IN ALIGNMENT. I BELIEVE THESE TIRES SHOULD WEAR (THEY GET NORMAL HIGHWAY AND NEIGHBORHOOD USE) FOR AT LEAST 45K-50K BEFORE NEEDING TO BE REPLACED. WHAT IS WRONG WITH THIS PICTURE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067857April 26, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE DUE TO RECALL THAT WAS NOT PERFORMED BY NISSAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067868April 26, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), EQUIPMENT:ELECTRICAL
THE 2002 ALTIMA STARTED TO STALL. I TOOK THE CAR TO THE DEALERSHIP. I WAS ADVISED THAT THE CAR HAD 3 RECALLS ON IT AND I SHOULD HAVE BEEN NOTIFIED A YEAR IN A HALF BEFORE. I TOOK THE CAR BACK 3 TIMES AND ON THE THIRD TIME I WAS ADIVSED THAT THE CAR WOULD NEED A NEW MOTOR. THAT WAS ON MAR 15,2004. I CALLED APRIL 24,2004 AT 3 PM AND WAS ADVISED BY THE MANAGER HANDLING THE CAR THAT NISSAN APPROVED THEN DISAPPROVE THE REPLACEMENT ORDER THEN REAPPROVED IT AGAIN. HE ADIVSED ME HE WOULD CALL ME WITH FURTHER. THIS HAS GONE ON FOR THE PASSED 6 WEEKS AND THE CAR IS NO LONGER WORKING BUT I'M PAYING FOR IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071435April 20, 2004
ENGINE AND ENGINE COOLING
CONSUMER UNABLE TO GET RECALL WORK DONE ON HER VEHICLE. *PH THE PARTS WERE NOT AVAILABLE. *SC RECALL 03V455000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071439April 20, 2004
ENGINE AND ENGINE COOLING
CONSUMER RECEIVED HER THIRD RECALL NOTICE SINCE OWNERSHIP. *PH THE VEHICLE EXPERIENCED ENGINE FAILURE. THE ENGINE SENSOR KIT AND THE ECU CASE HOLDER FOAM RECALLS WERE REPLACED. THE CONSUMER REQUESTED COMPENSATION FOR ONE MONTH'S CAR PAYMENT. RECALL #03V455000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067428April 20, 2004
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING AT NIGHT HEADLIGHTS SHUT OFF, FORCING CONSUMER TO PULL OFF THE ROAD. CONSUMER CONTACTED THE DEALERSHIP, AND MECHANIC DETERMINED THAT HEADLIGHT WIRING MELTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064882April 20, 2004
TIRES
THE VEHICLE'S TIRES HYDROPLANE FREQUENTLY ON WET SURFACES. THE DEALER STATES THAT THE TREAD WAS NOT DESIGNED TO DISBURSE WATER. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066445April 19, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MAJOR GAS LEAKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067389April 19, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
VEHICLE KEEPS LOSING POWER AT ANY SPEED. CONSUMER BELIEVES VEHICLE MAY BE INVOLVED IN A COLLISION *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067067April 13, 2004
EXTERIOR LIGHTING:HEADLIGHTS
INTERMITTENTLY WHILE DRIVING AT ANY SPEED HEADLIGHTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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