Nissan Altima Complaints (2002)
1,047 consumer complaints on file.
- #10104878January 1, 2005POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH WAS NOISY. CLUTCH BEGAN SLIPPING AT 30K MILES. DROVE VEHICLE TO THE DEALERSHIP. PAID OVER $700 FOR NEW CLUTCH. DISCOVERED THERE IS A SERVICE BULLETIN ON THIS VEHICLE FOR A REPLACEMENT CLUTCH WITH UPDATED FRICTION MATERIAL. WAS WRONGFULLY ADVISED BY DEALERSHIP THAT THE CLUTCH NEEDED REPLACEMENT DUE TO POOR DRIVING HABITS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110875December 22, 2004ENGINE AND ENGINE COOLING:ENGINE
RECALL CAMPAIGN, REPLACED EXHAUST CAT SHIELDS AND FRONT PIPE. SEVERAL OTHER PROBLEMS. *BF AS SOON AS THE VEHICLE WAS STARTED IT STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE CONSUMER EXCESSIVE AMOUNTS OF OIL AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER WAS TOLD THAT HE NEEDED A LONG BLOCK ENGINE ASSEMBLY, A CATALYTIC CONVERTER AND FRONT OXYGEN SENSOR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10102973December 14, 2004EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
BOTH FRONT LOW/HIGH BEAM HEADLIGHTS FAILED WITHIN A WEEK OF EACH OTHER. UPON INSPECTION, HAS BEEN CAUSED BY FAILURE OF SIMPLE GROUND WIRE (I.E., BURNED OFF). NISSAN SERVICE INSPECTOR STATED THAT IT WAS A BAD, UNSAFE DESIGN. CHANGED DESIGN FOR 2003 BECAUSE OF THIS REASON. SAFETY ISSUE: HEADLIGHTS JUST WENT OUT DURING NORMAL TRAVEL ON ROAD. FILED COMPLAINT WITH NISSAN (REF: 4773934). NO ACTION/RELIEF BY NISSAN. MAJOR EXPENSE TO REPAIR. NISSAN WANTED TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT $350 EACH. REQUIRES A SIMPLE GROUND WIRE REPLACEMENT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10103155December 6, 2004ELECTRICAL SYSTEM:IGNITION
INTERMITTENTLY IGNITION WILL NOT START. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101265November 18, 2004ENGINE AND ENGINE COOLING
ENGINE HAD A CLICKING SOUND. THERE WAS NOISE WHEN VEHICLE ACCELERATED. THEN, PEDAL WAS LOOSE, AND ENGINE WAS HARD TO START.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063307November 1, 2004ENGINE AND ENGINE COOLING
VEHICLE SHUTS DOWN A HIGHWAY SPEED WITHOUT WARNING. DEALER IS NOT ABLE TO DUPLICATE THE PROBLEM. *AK *NM THE CONSUMER MADE MANY ATTEMPTS TO NOTIFY REPRESENTATIVE. VEHICLE STALLED 4 TIMES AT HIGHWAY SPEEDS. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10097917October 28, 2004ENGINE AND ENGINE COOLING:ENGINE
REPORTING 2002 NISSAN ALTIMA ACCIDENT/FIRE; AND REQUESTING ASSISTANCE ON HOW TO GET REIMBURSED FOR AUTO REPAIRS. *BF THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH HE RE ENDED ANOTHER VEHICLE. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE AND THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS TOTALED DUE TO FIRE AND WATER DAMAGE. THE OTHER VEHICLE DROVE AWAY FROM THE ACCIDENT WITH LITTLE TO NO DAMAGE. *NM
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10097828October 20, 2004EXTERIOR LIGHTING:HEADLIGHTS
PROBLEM WITH HEAD LIGHTS ON/OFF,AS IF A SHORTAGE. *BF THE CONSUMER WAS TOLD THAT SOMETHING WAS LOOSE INSIDE OF THE HEADLIGHT. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10096047October 19, 2004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AT 2 YEARS OF OWNERSHIP AND 37,000 MILES MY REAR BRAKES HAVE FAILED COMPLETELY; CALIPERS, PADS, ROTORS, ETC. ALL NEED REPLACEMENT. FRONT BRAKES ARE "OK" FOR NOW AND ONLY HALF AS WORN AS THE REAR BRAKES. THIS DOESN'T SEEM RIGHT TO ME. OF COURSE, IT IS NOT WARRANTIED SINCE IT IS OVER THE 36,000 MILES OR 3 YEARS. I HAVE READ NUMEROUS OTHER COMPLAINTS FROM CONSUMERS ABOUT THIS HAPPENING TO THEM TOO. I BOUGHT MY CAR NEW IN 2002 AND HAVE DRIVEN MOSTLY HIGHWAY MILES. WHAT, BESIDES DEFECTIVE PARTS IN THE FIRST PLACE, WOULD CAUSE THIS KIND OF PARTS FAILURE?*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10095908October 17, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
CAR STARTED, BUT AS I WAS SOON TO FIND OUT, WOULD NOT ACCELERATE OVER 1000 RPMS. PULLED OUT IN TRAFFIC BEFORE I REALIZED IT WOULD NOT GO. WAS PULLING INTO TRAFFIC FROM DRIVEWAY AND ALMOST HAS A COLLISION BECAUSE I COULD NOT ACCELERATE TO THE FLOW OF TRAFFIC. MANAGED TO PULL OVER THE CAR TO A SAFE SPOT. TURNED OFF ENGINE. RESTARTED AND WORKED FINE FOR A WHILE. LATER, WOULD HAPPEN EVERY FEW TIMES I STARTED THE CAR. I HAD TO CHECK IF ENGINE WOULD REV BEFORE DRIVING. IF IT DID REV, PROBLEM WOULD NOT RE-APPEAR UNTIL TURNING ENGINE OFF. MANY TIMES, WOULD NOT START AT ALL, AND WHEN IT WOULD AND WOULD NOT REV. AFTER REPEATED ATTEMPTS AT RE-STARTING, ENGINE WOULD START AND REV AND BE OK UNTIL TURNED OFF. TOOK CAR TO DEALER. TURNED OUT TO BE THE "THROTTLE CHAMBER." REPLACED UNDER CALIFORNIA'S 50,000 MILE EMISSIONS WARRANTY, BUT ONLY AFTER I POINTED OUT THAT COVERAGE. SERVICE REP AT DEALER MENTIONED TO ME HE WAS SEEING THIS FAILURE ON NISSAN 3.5 LITRE V6S. POSTERS TO INTERNET NEWGROUP ALSO REPORT SEEING THIS PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10095882October 16, 2004ENGINE AND ENGINE COOLING
ATTEMPTED TO HAVE AN OIL CHANGE DONE BY WAL-MART. THEY INFORMED ME THAT THEY ARE NO LONGER AUTHORIZED TO CHANGE THE OIL ON THE 2002 NISSAN ALTIMA VEHICLE DUE TO THE DIP STICKS BREAKING OFF IN MANY OF THE CARS THEY HAVE SERVICED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10096999October 15, 2004ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING,THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART,BUT WAS UNABLE TO DO SO. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATED. PLEASE FILL IN ADDITIONAL INFORMATION. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10095548October 11, 2004EXTERIOR LIGHTING:HEADLIGHTS
PASSENGER SIDE LOW BEAM HEADLIGHT NOT WORKING ON 2002 ALTIMA. TOOK IT TO THE DEALER AND WAS TOLD THAT THE BULB WAS MELTING THE FIXTURE AND THE ENTIRE FIXTURE NEEDS REPLACED AT A COST OF OVER $300. THIS IS A SAFETY HAZARD AND AT LEAST 6 OTHER COMPLAINTS HAVE BEEN FILED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10094487September 28, 2004SUSPENSION:FRONT:MACPHERSON STRUT
CONSUMER COMPLAINED ABOUT A STRUTS PROBLEM. CONSUMER CONTACTED MANUFACTURER, WHO WAS NOT INTERESTED IN WHAT CONSUMER HAD TO SAY REGARDING THE DEFECT OF THIS NEW VEHICLE. STRUTS WERE REPLACED TWICE, AND THE WARRANTY WAS ABOUT TO EXPIRE. IT SEEMED THAT THE STRUTS WERE REPLACED EVERY 10,000 MILES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091820September 10, 2004STEERING:HYDRAULIC POWER ASSIST SYSTEM
VEHICLE WOULD BOTTOM OUT WHEN DRIVING OVER SMALL BUMPS IN THE ROAD, AND LOST STEERING CONTROL. DEALER WAS NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10090618September 8, 2004EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM BULB INOPERATIVE DUE TO DEFECTIVE GROUND PLATE INSIDE RIGHT HEADLIGHT ASSEMBLY. I REPLACED THE RIGHT HEADLIGHT ASSEMBLY ON AUG 15, 2004. ON SEPT 4, 2004, THE RIGHT LOW BEAM LIGHT BULB QUIT WORKING. I TOOK THE HEADLIGHT ASSEMBLY OUT AND NOTICED THE GROUND WIRE GOING TO THE LOW BEAM BULB HAD "MELTED". THE OLD HEADLIGHT THAT I REPLACED ALSO HAD A "MELTED" GROUND WIRE. THIS IS A POSSILBE FIRE HAZARD. I CONTACTED MY LOCAL NISSAN DEALER AND WAS GIVEN TECHNICAL BULLETIN, CLASSIFICATION: EL03-008A, REFERENCE: NTB03-089A, DATED: OCTOBER 2, 2003. THE GROUND PLATE COSTS AROUND $11.00 IF YOU PUT IT IN. THIS IS A DEFECT ON NISSAN'S PART. THEY SHOULD RECALL THESE HEADLIGHT ASSEMBLY AT THEIR COST. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10090370September 3, 2004EXTERIOR LIGHTING:HEADLIGHTS
DUE TO THE BURNED WIRES FRONT DRIVER'S SIDE HEADLIGHTS BECAME INOPERATIVE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089011September 2, 2004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REAR BRAKES ON 2002 NISSAN ALTIMA WORE PREMATURELY AND WORE BEFORE FRONT BRAKES. I THINK IT IS ODD THAT REAR BRAKES WOULD WEAR BEFORE FRONT BRAKES. ALSO, I HAD THE BRAKES INSPECTED AT 18,000 MILES AND THEY WERE FINE. JUST 5,000 MILES LATER MY ROTORS WERE SHOT AND CAR WAS NOT DRIVABLE. TOOK CAR TO PETERS AUTO CENTER IN NASHUA (A NISSAN DEALER), THEY TOLD ME THE FOLLOWING: 1) REAR BRAKES WERE WORN AND ROTORS TORN APART. AT FIRST THEY TOLD ME THE CAUSE WAS POSSIBLY SOMETHING GOT STUCK IN THERE. LATER THEY TOLD ME IT WAS MORE LIKELY CORROSION. CALIPERS TESTED OK. 2) FRONT BRAKES HAVE CORROSION AND WERE NOT BEING USED PROPERLY. THE RECOMMENDED REPLACING BRAKE PADS AND ROTORS. AFTER HAVING PETERS AUTO FIX REAR BRAKES ONLY, I KEPT THE PARTS AND TOOK MY CAR TO FROST NISSAN. THEY TOLD ME THE FOLLOWING: 1) IT LOOKED LIKE REAR BRAKES WORE NATURALLY. CALIPERS TESTED OK. THEY COULD GIVE ME NO REASON WHY WHEN THEY EXAMINED MY BRAKES JUST A FEW MONTHS EARLIER AND THEY LOOKED FINE. 2) FRONT BRAKES ARE FINE, SHOULD LAST ANOTHER 3 OIL CHANGES. IS 3 WEEKS TOO LONG TO LET A CAR SIT? COULD CORROSION CAUSE MY BRAKES TO FAIL THIS QUICKLY? I NEVER HEARD OF ROTORS RUSTING IN 3 WEEKS! AND RECENTLY, AT 18,811 MILES, FROST NISSAN OF NEWTON, MA PERFORMED BRAKE SYSTEM INSPECT AND ADJUST. THEY FOUND NO PROBLEMS. I FIND IT TROUBLING THAT MY REAR BRAKES ARE NOW SHOT, AND THAT MY REAR BRAKES HAVE CONSIDERABLY MORE WEAR THAN MY FRONT BRAKES. NEITHER GARAGE COULD GIVE ME ANY EXPLANATION WHY REAR BRAKES WOULD WEAR BEFORE FRONT BRAKES, AND BOTH GARAGES THOUGHT IT WAS OUT OF THE ORDINARY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10090004August 30, 2004ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED. DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT PROBLEM RECURRED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10088624August 26, 2004ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, EQUIPMENT
(1) MY 2002 NISSAN ALTIMA SHUTTERS AND DIES WHEN BEING DRIVEN AT LOW RPMS. I.E.(HEAVY TRAFFIC, OR STOPPING AT A TRAFFIC LIGHT). (2) IT SHUTS COMPLETELY OFF WHEN IN MOTION. (3) I HAD THE VEHICLE SERVICED LAST WEEK, FOR THIS PROBLEM, AND IT'S BACK AT THE SHOP AGAIN TODAY FOR THE SAME PROBLEM. I TRIED TO EXPLAIN THAT THERE WAS A RELATED RECALL ISSUE, BUT KEVIN AT URBAN NISSAN IN DUNCANVILLE TOLD ME THAT ACCORDING TO HIS SYSTEM, THERE WERE NO RECALL ISSUES FOR MY CAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0