Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10846239March 12, 2016
STEERING
STEERING WHEEL LOCK IS MALFUNCTIONING AND PREVENTING THE CAR FROM STARTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846271March 12, 2016
ELECTRICAL SYSTEM
2009 NISSAN ALTIMA WOULD NOT START AFTER SHUT OFF WHICH REQUIRED A TOW TO NISSAN DEALERSHIP ( AUTO FAIR NISSAN TEWKSBURY, MA). PAID $119 FOR DIAGNOSTIC WHICH CONFIRMED A FAULTY ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT. PURCHASED AND REPLACED THE UNIT. ALTHOUGH THERE ARE A RECORD NUMBER OF COMPLAINTS, THE UNIT WAS NOT COVERED BY WARRANTY. RECEIPTS AVAILABE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846203March 11, 2016
ENGINE, STEERING
TAKATA RECALL STEERING LOCK FAILER, ENGINE WILL NO LONGER WORK. CAR WAS PARKED WHEN IT HAPPENED. PART DEFECTIVE. NISSAN IS APPARENTLY AWARE OF PROBLEM. THEY SHOULD FIX PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845901March 10, 2016
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE IN PARK, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845747March 9, 2016
STEERING
UNABLE TO START MY CAR DUE TO THE STEERING LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845808March 9, 2016
STEERING
STEERING WHEEL LOCK THE SPECIALIST SAID THAT SHE WAS UNABLE TO HELP ME OUT WITH THE REPAIR THAT I AM NEEDING DONE FOR THE SECOND TIME SINCE THE RECALL IS EXPIRED. THE POINT I AM TRYING TO GET ACROSS TO NISSAN IN TENNESSEE IS THAT THE PART THEY PUT IN MY CAR IN NOVEMBER OF 2011 WAS MORE THAN LIKELY A RECALL OR A DEFECTIVE PART SINCE IT WENT OUT AGAIN FOR THE SECOND TIME AND I ONLY HAVE 71,000 MILES ON THE CAR. EVEN THE DEALERSHIP WHERE MY CAR IS WAITING TO GET REPAIRED SAID THAT IT IS VERY RARE THAT THIS PART TO GO OUT TWICE. WITH THE DEALERSHIP SAYING THAT MAKES ME COME TO THE CONCLUSION THAT THE STEERING WHEEL LOCK THAT WAS PUT IN MY CAR WAS A RECALL/DEFECTIVE PART SINCE IT WENT OUT AGAIN AND I WAS NEVER NOTIFIED THAT THERE WAS A EXTENDED RECALL FOR THE STEERING WHEEL LOCK OR I WOULD HAVE TAKEN MY CAR IN AND HAD IT CHECKED OUT. NOW THIS REPAIR IS GOING TO COST ME $1344.80 AND I THINK THAT IS RIDICULOUS!!! I AM SEEING ON WWW.CARCOMPLAINTS.COM OF OTHER 2009 NISSAN ALTIMA OWNERS ARE HAVING THE SAME PROBLEMS WITH THEIR VEHICLES AS WELL. OTHER OWNERS ARE GETTING HELP TO REPAIR THEIR VEHICLES FOR THIS PART AND OTHER OWNERS LIKE MYSELF ARE NOT GETTING HELP. I AM GLAD THAT NISSAN IN TENNESSEE REIMBURSED ME FOR THE REPAIR IN NOVEMBER OF 2011 BUT I NEED SOMETHING RESOLVED FOR THE REPAIR THAT NEEDS TO BE DONE NOW!! I DON'T WANT TO HAVE TO TRADE IN MY CAR SINCE IT IS PAID OFF AND ONLY HAS 71,000 MILES BUT I ALSO DO NOT NEED THIS CAR LEAVING ME STRANDED SOMEWHERE WITH MY 5 YEAR OLD SON EITHER FOR THE THIRD TIME ESPECIALLY AT NIGHT TIME ANYWHERE!! I AM RETIRED FROM THE POST OFFICE AND ONLY RECEIVES A CHECK ONCE A MONTH AND I AM A SINGLE MOTHER. SO YES THIS KIND OF REPAIR IS WAY TOO EXPENSIVE FOR ME TO AFFORD! PLEASE HELP ME WITH THIS ISSUE ASAP, I DONT WANT TO BE LEFT STRANDED AGAIN WITH MY SON!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845630March 8, 2016
STEERING
DEAR SIR/MAM, MY 09 ALTIMA BROKE DOWN ON CHRISTMAS EVE NIGHT IN FRONT OF A FRIEND'S HOUSE, BLOCKING FRIEND'S CARS IN GARAGE, AND CANNOT START NO MATTER WHAT. AFTER 6HRS TRYING AND CONTACTING, FINALLY FOUND A TOWING COMPANY CAN COME ONSITE AT THAT HOUR ON A HOLIDAY NIGHT, SNOWY AND RAINY. THE DEALERSHIP CONCURRED MY RESEARCH THAT THIS IS CAUSED BY A DEFECTIVE PART - THE ELECTRIC STEERING LOCK FAILURE, ON ALL 2009 ALTIMAS. HOWEVER, NISSAN EXTENDED THE WARRANTY ON THAT TO 5 YEARS INSTEAD OF A RECALL, AND THEY REFUSED TO COVER ANY OF MY LOSS IN THIS CASE SIMPLY BECAUSE THE EXTENDED WARRANTY EXPIRED 4 MONTHS AGO, FOR A DEFECTIVE PART... A LOT OF VICTIMS LIKE ME FORMED A WEBSITE AND MORE BEING REPORTED EVERY WEEK AS WE SPEAK. WE ARE TRYING TO START A CLASS ACTION CASE AGAINST, MEANWHILE, WE ARE ENCOURAGED TO TELL OUR STORIES HERE TOO. BEST REGARDS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840298March 7, 2016
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
YESTERDAY MORNING, THE CAR NO LONGER RECOGNIZED MY KEY FOB AND I WAS UNABLE TO START THE ENGINE. UPON CONTACTING NISSAN, I WAS INFORMED THAT THIS IS RELATED TO THE ELECTRONIC STEERING CONTROL LOCK ASSEMBLY. THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT AND LOCATED IN MY HOME GARAGE. EVEN AFTER THIS ASSEMBLY IS REPLACED, I WILL CONTINUE TO BE CONCERNED ABOUT THE SAFETY OF MY FAMILY. IF THE CAR WERE TO NO LONGER RECOGNIZE MY KEY FOB AGAIN, BUT WE ARE NO LONGER IN THE SAFETY OF OUR HOME, WE WOULD BE OPEN TO THE ELEMENTS. IT'S ALSO POSSIBLE THAT OUR MEANS OF TRANSPORTATION FOR EMERGENCIES COULD BE UNAVAILABLE WHEN NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839570March 2, 2016
STEERING
MY 2009 NISSAN ALTIMA WOULD NOT START ON SUNDAY SO I HAD TO GET IT TOWED. I SOON LEARNED FROM A NISSAN MECHANIC THAT THE [ELECTRONIC STEERING LOCK] IS MALFUNCTIONED, WHICH MEANT MY CAR WOULD NOT RECOGNIZE MY SMART KEY, EVEN WHEN INSERTING IT INTO IT'S RESPECTIVE SLOT (PLAN B). HOW IS THE NHTSA LETTING CONSUMERS DRIVE A CAR THAT WON'T START AT ANY MOMENT AND EVEN PLAN B THAT THE MANUFACTURE INSTALLED DOESN'T EVEN WORK? I COULD HAVE BEEN STRANDED IN THE MIDDLE OF NOWHERE WHICH IS A HUGE SAFETY CONCERN. WORSE, I COULD HAVE BEEN DRIVING AND THEN LOOSE CONTROL OF THE VEHICLE. ABOVE THAT, I WAS TOLD THAT NISSAN DID NOT NEED TO PROACTIVELY LET THEIR CUSTOMERS KNOW ABOUT THE ISSUE BECAUSE IT FELL UNDER A 'WARRANTY ISSUE'. I DON'T GET IT. I DIDN'T CAUSE THIS ISSUE, NOR DOES IT FALL UNDER THE NORMAL CIRCUMSTANCES OF TYPICAL WEAR, TEAR, OR REPLACEMENT LIKE BATTERY, TIRES, ETC. HOW IS IT FAIR TO MAKE ME, NISSAN'S CONSUMER, PAY $1000+ DOLLARS FOR SOMETHING I DID NOT CAUSE? FOR A MALFUNCTIONED PIECE THAT WAS INSTALLED ON MY NISSAN ALTIMA THAT WAS ULTIMATELY PUT IN A WARRANTY? WITH HAVING A WARRANTY, NISSAN HAS ADMITTED THEIR EQUIPMENT WAS SOLD MALFUNCTIONED, SO HOW IS THERE NOT A RECALL ABOUT IT? TO PUT THE CHERRY ON TOP OF THE CAKE, THE REP (WHICH I ASKED FOR PERMISSION TO POST), SAID THAT "VEHICLES ARE MAN MADE - THEY AREN'T MADE PERFECT". SO MEANING, THEIR OWN REPS ARE ACKNOWLEDGING THEY DON'T HAVE HIGH-QUALITY PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839070February 29, 2016
UNKNOWN OR OTHER
MY CAR HAS HAD THE ABS AND THE TIRE LIGHT ON CONSTANTLY - DOES NOT GO OFF AND COST A FORTUNE TO HAVE FIXED - ACCORDING THE TO MANUAL AFTER INFLATING THE TIRES IT STATES THE LIGHT MAY NOT GO OFF AND YOU HAVE TO TAKE IT TO THE DEALER TO BE REPAIRED AT YOUR EXPENSE. THE SAFETY ISSUE IS SINCE THESE LIGHTS ARE ON CONSTANTLY HAVE TO KEEP CHECKING MY TIRES TO MAKE SURE THEY ARE PROPERLY INFLATED AND WITH THE ABS LIGHT ALL THE TIME YOU DON'T KNOW WHEN THERE IS AN ACTUAL PROBLEM WITH THE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838829February 28, 2016
STRUCTURE:BODY
MY 09 ALTIMA'S DASH IS MELTING. NOTICED LITTLE SMALL SPOTS A YEAR AND A HALF AGO. STARTED GETTING MORE SPOTS AND LARGER SPOTS. NOW THE WHOLE TOP PART OF THE DASH BY THE FRONT WINDOW IS STICKY ,TACKY AND SLICK. VERY BAD GLARE IN THE WINDOW AND CANNOT DRIVE CAR IN BRIGHT SUNLIGHT SAFELY. THOUGHT IT WAS THE HEAT BUT YOU CAN TOUCH THE DASH AT NIGHT, AT 40 DEGREES AND YOU WILL GET BLACK MARKS ON YOUR FINGER TIPS. SEVERAL REPORTS ON CAR FORUMS OF VEHICLES DOING THE SAME. CAN NOT WIPE THE DASH OR TOUCH IT WITH ANYTHING BECAUSE IT WILL STICK OR MARK THE DASH. AS THE DASH DETERIORATION GETS WORSE, IT WILL BE MORE DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838859February 28, 2016
STEERING
TURNED CAR OFF IN PARKING LOT. WOULD NOT START DUE TO STEERING LOCK, TOWED TO DEALER . AWAITING RESULTS AS PER NISSAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838135February 25, 2016
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE PUSH BUTTON START FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING LOCK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 04/20/16*LJ UPDATED 6/6/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838486February 25, 2016
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN LOCK (ESCL) NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837703February 23, 2016
ENGINE
ENGINE LIGHT HAD BEEN GOING ON AND OFF, CAR SHUDDERED OCCASIONALLY. TOOK CAR IN FOR THAT ALONG WITH 60K SERVICE. MECHANIC SAID DIAGNOSTIC CODES REVEALED NEED TO REPLACE CYLINDER HEAD DUE TO EXCESS CARBON BUILDUP. SAID IT WAS A COMMON PROBLEM THEY SEE. CAR HAS USED SYNTHETIC OIL FROM BEGINNING ONLY 62,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837588February 22, 2016
ENGINE, POWER TRAIN, STEERING
TAKATA RECALL SERVICE BULLETINS. I HAVE A 2009 NISSAN ALTIMA THAT IS VERY DANGEROUS ON THE ROAD WITH MY CHILDREN WE HAVE HAD IT A YEAR AMD ALREADY SPENT ALOT. CALL THIS DEPT AND NISSAN SEVERAL TIMES WITH NO RESULT I HAVE 13 OF THE SERVICE BULLETINS WRONG WITH THIS CAR AMD MANY LIVES AT STAKE I MAY HAVE TO GET AM ATTORNEY BEFORE WE LOOSE A LIFE. I PAID 9000.00 FOR THIS ONE YEAR AGO AMD NO ONE CAN HELP THE STRUT, THE CVT THE ENGINE COOLER LEAKS, PUSH START, CRUISE CONTROL VEHICLE SPEED SENSOR ABS ECT PLEASE HELP IS FIGURE OUT WHAT T9 DO SO I CAN SLEEP AT NIGHT WITH ALL MY BABIES SAFE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10837371February 21, 2016
ELECTRICAL SYSTEM, STEERING
MY 2009 NISSAN ALTIMA STOP WORKING AFTER I STARTED AND WAS GETTING READY FOR WORK. WHEN I GOT READY TO LEAVE I NOTICE IT STOPPED AND WHEN I TRY AGAIN IT WOULD NOT START AT ALL. COME TO FIND OUT AFTER HAVING TO TOW IT TO THE DEALER IT WAS AN INTERNAL FAILURE OF STEERING LOCK ASSEMBLY. REPAIR COST ME OVER $1000. SUPPOSEDLY NISSAN HAD OFFER AN EXTRA WARRANTY ON THE ISSUE BUT IT EXPIRED LAST YEAR WHICH LEAVE ME WITH EXPENSE. I TRY CALLING NISSAN TO FIND OUT IF THEY WILL COVER THE COST BUT DID NOT GET ANY ASSISTANCE. I DON'T THINK IT'S FAIR THAT THEY WILL COVER THE COST SINCE IT IS A KNOWN ISSUE THAT THEY ARE AWARE OF AND THEY CHOOSE TO OFFER A WARRANTY THAT EXPIRE. THEY DON'T KNOW AT WHAT POINT IN TIME THE FAILURE WILL OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836860February 18, 2016
STEERING, UNKNOWN OR OTHER
I HAVE A 2009 NISSAN ALTIMA WITH PUSH-START IGNITION AND RESPECTIVE 'SMART KEY'. WHILE 2 HOURS AWAY FROM HOME AND ALONE, THE ELECTRONIC STEERING COLUMN LOCK MECHANISM MALFUNCTIONED AND THEREFORE DID NOT RECOGNIZE MY SMART KEY WAS IN THE VEHICLE AND WOULD NOT ALLOW ME TO START THE CAR. I WAS STRANDED ALONE, AT NIGHT, 2 HOURS FROM HOME WITH A VEHICLE THAT WOULD NOT START DUE TO MALFUNCTIONING PART. I HAD TO HAVE THE CAR TOWED TO MY LOCAL NISSAN DEALERSHIP WHERE THE DIAGNOSIS WAS MADE THAT THE STEERING COLUMN LOCK MALFUNCTIONED AND NEEDS TO BE REPLACED. UPON CALLING NISSAN CORPORATE, I WAS INFORMED THAT THIS WAS A KNOWN ISSUE, HOWEVER MY CAR WAS NO LONGER UNDER WARRANTY AND IT WOULD NOT BE COVERED. I PURCHASED THIS CAR AS CERTIFIED PRE-OWNED WITH THE EXPECTATION THAT ANY SAFETY RELATED KNOWN ISSUES WOULD BE ADDRESSED. I WAS NEVER MADE AWARE OF THE ISSUE OR THE POSSIBILITY THAT I COULD BE PUT IN A DANGEROUS SITUATION. NISSAN TOLD ME THAT WHILE THEY WERE AWARE THE PART WAS MIS-MANUFACTURED, THE PART WAS NOT A 'RECALL' (AS DETERMINED BY NHTSA) CRITERIA) AND AS SUCH WOULD NOT HAVE BEEN PROACTIVELY FIXED IF NOT BROKEN. THEY DID HOWEVER EXTEND THE WARRANTY ON THE PART, BUT ONLY FOR 6 YEARS, ASSUMING IS A DRIVER HAD THIS PROBLEM IT WOULD HAVE OCCURRED IN THE FIRST 6 YEARS OF OWNERSHIP.MY OCCURRENCE WAS WHEN THE VEHICLE WAS 8 YEARS OLD. I FEEL LIKE THIS A MAJOR SAFETY CONCERN ESPECIALLY IF THERE WAS POTENTIAL FOR THE STEERING COLUMN LOCK TO MALFUNCTION WHILE DRIVING AND NISSAN SHOULD HAVE ISSUED A VOLUNTARY RECALL OR INDEFINITELY EXTENDED THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836906February 18, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE WILL NOT START DUE TO FAULTY STEERING LOCK MECHANISM. I WAS IN A PARKING LOT WITH MY TWO YOUNG CHILDREN WHEN MY CAR WOULD NOT START. APPARENTLY, THIS ISSUE HAS CAUSED A LOT OF PEOPLE TO BE STRANDED. NISSAN IS WELL AWARE OF THE PROBLEM AND THAT THEIR MECHANISM DURING '09 AND '10 WAS FAULTY. HOW COULD ANY MALFUNCTION THAT LEAVES PEOPLE STRANDED NOT BE CONSIDERED A SAFETY ISSUE! THE PART IS VERY EXPENSIVE AND ONLY CARRIED THROUGH NISSAN... THAT IN ITSELF SHOULD BE SUSPICIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836438February 16, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENTIRE TOP SURFACE OF THE DASHBOARD MELTED AND WAS STICKY AND SHINY. THE DASHBOARD BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. WHILE DRIVING VARIOUS SPEEDS, THE SUN GLARE REFLECTED OFF THE DASHBOARD ONTO THE WINDSHIELD, WHICH DISTORTED THE VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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