Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11477524August 4, 2022
EXTERIOR LIGHTING
Headlights are extremely dim. No usable light, even though the headlights are not old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476322July 28, 2022
AIR BAGS
The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a faulty driver's side air bag. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475834July 26, 2022
AIR BAGS
Prior passenger airbag recalls on this year and model vehicle which have previously been “fixed”. However for the past 4 weeks, “passenger airbag off” light remains illuminated regardless of passenger being seated with vehicle seat belt latched. As well, the airbag red light is illuminated on driver dashboard continuously which results in none of the vehicles’ airbags being deployed in the event of a collision or serious collision. This is a huge safety concern for myself as a driver and all occupants of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475796July 25, 2022
AIR BAGS
My driver seat airbag light is on red on the dashboard. I have not had any accidents. It's a safety issue, not safe. If I have an accident, the bag will not depoly and a risk to my life. I called Nissan today and they said the air bags are only under warranty for 3 yrs or 60,000 miles. That is not acceptable as compared to other car makers and their warranties. Some car airbags last 10 years or the life of the car. Nissan customer service said, the car is not under the recall list. My car model has had several recalls. Case #46890272. Nissan consumer affairs said, sorry not covered. What if a life was lost. The cost of replacing airbag vs. safety of customer's life seems to be not important. I took the car to Nissan dealer and in order for them to look at the air bag light on, they had me pay $189.95 for a diagnosis to let me know the whole seat needs to be replaced. Unacceptable, I have not heard "full drivers seats replaced new. My car has no other problems. I have had for 9 years with 77,000 miles. Thank you for logging my complaint of the driver air bag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475303July 22, 2022
EXTERIOR LIGHTING
Headlight's reflection material inside the housing and lens degrades and makes it harder to see while driving at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475140July 21, 2022
EXTERIOR LIGHTING
The low beam lights are extremely dim and I can’t see at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474369July 17, 2022
AIR BAGS
The airbag light came on and I took it to the Nissan dealership and they reset it. A month later the light came back on and I took it back to the dealership now they say they can't reset it, it have to be replaced with a part that cause $2400 that I don't have. There was a recall on this problem but my vin# is not on the list as for many more which was stated that not all vin#'s were included at the beginning. I feel that Nissan should honor this recall especially in these trying times of our economy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473985July 14, 2022
SEATS, AIR BAGS
When Adult sits in passenger seat, the passenger (Air bag off)light is on. Which means the Air bag is off and will not deploy in a accident. When a heavy weight adult sits in the seat, the light turns off. Sensor might be bad in seat. My wife is 140 lbs. light stays on when she sits in the passenger seat .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473567July 12, 2022
POWER TRAIN
The contact owns a 2013 Nissan Altima. The contact stated while at a red traffic light, the vehicle stalled and vibrated, and then lost motive power. There were no warning lights illuminated. The contact then restarted the vehicle and drove to her destination; however, the vehicle lost motive power again. The vehicle remained at the location for a day; the contact then returned and noticed the transmission fluid had drained out onto the ground. The local mechanic confirmed the transmission fluid leak. The vehicle was taken to a local dealer out of town and diagnosed with transmission failure; however, the vehicle was not repaired. The contact stated that the transmission was repaired by another mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473575July 12, 2022
EXTERIOR LIGHTING
The contact owns a 2013 Nissan Altima. The contact state while driving approximately 65 MPH at night, the headlights were dimmed making visibility very difficult. There was no warning light illuminated. The vehicle was taken to the local dealer who confirmed the failure with the headlights. The headlights were not replaced. The manufacturer was notified of the failure. The dealer related the failure to NHTSA Campaign Number: 22V244000 (Exterior Lighting) however, neither the VIN nor the year, make, or model vehicle was included in the recall. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473041July 9, 2022
AIR BAGS, POWER TRAIN
1) Driver’s side airbag warning light is on all the time, constant red. 2) Transmission shift lever would not move out of park and had to be replaced @ 115,000 at a cost of $954. 3) The transmission failed and had to be replaced at 118,000 at a cost of $4,500. When I contacted Nissan about these issues, I was told that there was nothing they could do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472823July 7, 2022
EXTERIOR LIGHTING
Our headlights on dim were barely visible on the road and was glad to see a recall on this exact item. I understood the dealership would repair the problem. I took the car into Anderson Nissan in Lake Havasu City, Az (some 60 miles from my house). I was told the tech inspected the lights and said they were ok and did nothing. They are not safe an as I said above barely visible at night. Can you check that recall, Anderson Nissan kept the paper work. If you can send someone to check the lights and you'll see what I mean.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472688July 7, 2022
SUSPENSION
Rear Suspension Control Arm Failed while operating the vehicle, resulting in the car swerving and becoming temporarily uncontrollable. No accident resulted, but had a car been in the lane adjacent to mine, there certainly would have been a collision. I am grateful this did not occur on the highway at higher speeds. Mechanics found that the right rear suspension control arm failed and was heavily corroded. The left rear suspension control arm was also highly corroded and had stress fractures, requiring replacement. See attached photos. I will request that the mechanics save the parts for inspection by the NHTSA. No potholes or curbs were hit, and this suddenly happened while driving on a well paved road in Virginia. The car has 95,430 miles on it, and has been parked indoors for the past 5 years, and largely driven in the Northern Virginia and D.C. Metro Area. There were no warnings before this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471724June 30, 2022
SUSPENSION
Please include with our complaint: ODI 11469244 On June 8, 2022 one of our rear lower suspension links broke and left my husband on the side of the road two weeks ago. After having it towed home we learned about service campaign P9324. Sevice campaign P9324 states “certain Nissan Altima vehicles currently or previously registered in specific U.S. states with high road salt usage for model year 2013 and model years 2013-2014 in Canada are potentially affected”. Illinois is considered high-users of road salt. Called the dealership and he confirmed that all parts and labor would be covered. We then had our vehicle towed to the dealership on June 9, 2022. Within an hour, the service department called and stated our VIN was not covered. Brad Brees, the service manager can be reached at (815) 633- 3460. He will be able to confirm our situation and he agreed that this should not be happening with a vehicle that has been owned and driven in Illinois for 7+ years. We immediately filed a claim with Nissan North America consumer affairs department. After waiting four business days we learned that our claim was denied. When my husband asked if the representative had read the service bulletin, she stated that she had not. When my husband asked for the denial to be put in writing, the consumer affair representative hung up on him. We went ahead and got our car fixed by the dealer. It was at that time, we learned about the extended warranty on this problem,. We filed the extended warranty claim form and included our receipts for the repair and the tows. We asked that all correspondence be made in WRITING, either by mail or email. A representative called and notified us that again our claim was denied. They will not put in writing a reason for our denial. As customer's we want a valid reason. While we don’t understand why our vehicle is not included we are extremely concerned that Nissan Consumer Affairs won’t put the denial and reason in wri
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471534June 29, 2022
UNKNOWN OR OTHER
Shift stuck in park. Shift assembly needs replacing due to bad interlock solenoid. $1000.00 to fix. This problem has affected many cars and Nissan will do nothing about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471283June 28, 2022
AIR BAGS, UNKNOWN OR OTHER, SEAT BELTS
The airbag light has come on on the dash and does not go out. It doesn't matter if someone is in the seat with or without the seat belt. It stays on. Now I'm worried the airbag won't work in an accident or it might go off/explode at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471284June 28, 2022
EXTERIOR LIGHTING
The headlights are so dim it is very dangerous. We have to drive with our brights on just to see. Therefore, we try not to be out in the dark. Which isn't right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471189June 27, 2022
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2013 Nissan Altima. The contact stated while driving on the highway at an undisclosed speed, the vehicle lost motive power and stalled. The contact was able to pull over to the side of the roadway and restarted the vehicle. The contact stated that an unknown warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the air bag module and ECU module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470591June 23, 2022
POWER TRAIN
The contact owns a 2013 Nissan Altima. The contact stated that while her grandson was driving at an undisclosed speed, the vehicle failed to properly accelerate. The vehicle then lost motive power and stalled without warning. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469860June 17, 2022
POWER TRAIN
I own a 2013 Nissan Altima SV with about 70,000 miles. It had an extended warranty, that expired late May 2021 and started have problems thereafter. The CVT transmission would cause the car to lunge and stall when shifting from park. The car would stall once you backed out onto the road. Several times at a busy traffic signal, the car would lunge forward, even though you had your foot on the brake. I had the car towed to the local dealer after the first incident. They kept the car about 4 days, but mainly worked on the recalls. They said, nothing showed up on diagnostic. However, I drove my car south about 1000 miles and the situation became worse. Made an appointment, at the local dealership and drove my car there. Within 1 hour, the service guy stated I needed a new transmission, a $5,600 repair. It was mentioned that I may want to contact Nissan about the situation. By reading many reviews, this is a serious problem that Nissan should fix. s
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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