Mitsubishi Outlander Complaints (2022)

219 consumer complaints on file.

#11473646July 13, 2022
SUSPENSION
My Outlander isn't even a year old. My rear suspension is completely shot. The back of my Outlander bounces all over the road and when I hit a bump of any kind it feels as if the rear of the car is sliding out from under and could spin me out. It is not a safe vehicle to drive especially on long trips. I do drive back and forth to work though as it is my only form of transportation. The dealership at first said there was nothing wrong, after showing them the second time they agreed that the rear suspension is shot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473596July 12, 2022
FUEL/PROPULSION SYSTEM
I have had a recall on my SUV since March 2022. Every time I call Matt Blat Mitsubishi they tell me they haven’t received parts yet. So I called Mitsubishi Motors and was given a case number of 02621691 and was told a guy named Caesar would be calling me. He never has. So here I sit wanting my brand new car fixed and I’m being told it can’t be done cuz no parts but the lady at Mitsubishi told me the parts were released months ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473177July 10, 2022
AIR BAGS
Front end collision, destroyed front quarter panels. Air bags failed to deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11473135July 9, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY
When driving on highway hood bounces like it isn't latched but when I pulled over to check it was latched..scary to drive above 50mph...also, backup screen goes black/blank occasionally when reversing as well as when driving down road..dealership says they documented but no recalls on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472883July 8, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2022 Mitsubishi Outlander PHEV. The contact stated while reversing, he noticed that the rear camera lighting was very dim. The dealer was contacted and informed of the failure but offered no assistance. The manufacturer was contacted and informed of the failure but offered no assistance. The contact was informed that he would receive a callback. The failure mileage was 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472361July 5, 2022
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471672June 30, 2022
STEERING, SUSPENSION, STRUCTURE:BODY
there is a hood flutter , weather stripping is cheaply made which is letting in water , leather is coming up seat belt doesn’t retract back in place knocking noise by left driver side wheel seat pockets are poorly made
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471475June 29, 2022
STRUCTURE:BODY
The Hood flutters at speeds of 50 MPH +. As per the car dealer, this problem has been reported by multiple car owners and is noticed frequently in 2022 Outlander.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471387June 28, 2022
AIR BAGS
Today my wife accidentally rubbed the front right tire over a sidewalk at about 30 MPH and all the right side airbags deployed, including the right side airbags of both front seats. Also, the driver seatbelt permanently locked. There was no impact to the body and the damage may be classified as total loss of unit. Only about 4 - 6 inches of the wheel rim was damaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471344June 28, 2022
UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? - UNKNOWN and yes it is available for inspection Has the problem been reproduced or confirmed by a dealer or independent service center? - Dealership said it is a problem that they cannot fix. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -Yes when purchasing the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No warning signs Whenever going over 45 to 50 speed theres a sound coming out from back, it started with a humming noise at first but now its getting worse and the back seat people can hear it loudly as the car travels over 45 to 50 mph. It is very distracting and we went to the dealership to fix the issue and they simply told us its a recent common issue and they cannot fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471223June 27, 2022
STRUCTURE:BODY
When driving at a speed of 40 MPH or higher the hood flutters really bad. It looks like the hood is going to fly open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470453June 22, 2022
STRUCTURE:BODY
Hood flutters on high way. More violent at higher speeds and high winds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469815June 17, 2022
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Front Collision Mitigation System, FCM, failed on frontal impact and airbags did not deploy. Vehicle did not activate audible or display emergency warning signals prior to frontal impact. We filed a complaint with Mitsubishi Motors national CR, and Director of Service with many calls, voicemails and emails just fell on deaf ears. Their response documented in the case report on the last call we made to Mitsubishi Motors on 6/17/22 the CR rep said the decision is final and that they would not do anything, and we should contact our insurance. Mitsubishi's not only "Did not inspect the vehicle" but also never inquired with any intelligent questions as to why the airbags and FCM system failed to operate. Vehicle has not been inspected by anyone and is currently in my garage with less then 400 miles on it and is available for inspection. No prior warning lights were displayed. The dashboard currently displays crash signal and forward warning lights.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11468621June 10, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My wife was parked and inadvertently put the Outlander in gear while turned around to get something from the back seat. By the time she noticed the Outlander was moving they ran into the front end of a SUV about 20 feet away. No warning alerts went off nor did the imminent crash braking engage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11467578June 5, 2022
SUSPENSION, STEERING, STRUCTURE:BODY
Hood flutter at any speed, back struts leak oil now the SUV feel unsafe to drive car shake and feel losing control when driving in the highway, steering wheel is super sensitive quick turns this makes the SUV feel nervous and busy and is making worse the problem with the struts current miles on the car 9,452
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467053June 1, 2022
STRUCTURE:BODY
The hood of the vehicle vibrates and lifts while driving, especially at higher speeds, causing alarm to driver and passengers. The dealership did not disclose the known issue when we purchased and was subsequently contacted within days of purchasing regarding the problem. We presented personally and was told rather than replacing the latch and seals like some dealers, our entire hood would be replaced as the manufacturer suggested. It took multiple unanswered calls to ascertain the status so the vehicle could be dropped off, ultimately we had to visit in-person to sort it out due to short staffing. After having the vehicle for 19 days to replace the hood, the new one has been painted twice as a result of defects in workmanship (paint) and is still experiencing the vibration and lift while driving. The dealership has requested we return the vehicle for further evaluation of the new hood’s issues. In addition to the hood replacement, the vehicle was serviced due to ‘sloppiness’ in the rear shocks during the same visit. We were informed they were not leaking or ‘blown’, and an alignment had been performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466946June 1, 2022
STRUCTURE:BODY:HOOD, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving at speeds exceeding 60 MPH, the hood became unsecured and was vibrating and bouncing up and down. The vehicle was taken to the local dealer who informed the contact that the failure was due to the wind blowing under the hood. A weather strip was installed on the vehicle but the failure persisted. No further information was available. The manufacturer was not yet notified of the failure. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464383May 12, 2022
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:ALARM
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at various speeds, with a vehicle approaching from the rear, the rear collision alert sensor and warning chime would only flash for a second at a very low sound level. The contact stated that the rear collision alert also did not chime very loudly while reversing the vehicle and approaching an obstacle. The contact stated that the warning chime was too faint and too short for alerting him. The contact had taken the vehicle to a local dealer where it was diagnosed and found that there was no failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461834April 22, 2022
ENGINE, STEERING, STRUCTURE:BODY
Both front Struts bearing are rattling in every corner or bump stopper when driving. Was notify since the second week of buying and they replace the parts but it get worst. Hood fluttering, Gas smell in the cabin when you are park with the a/c on after 20 minutes. Engine lose power the last month and they have to update the computer software. The cellphone wifi charger presented problem and they have to update the software once again because lost signal and wasn't charging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460265April 9, 2022
STRUCTURE:BODY
The day I purchased the vehicle I had to get on the interstate to drive home. I was going 65-70 and I thought the hood would fly up. It vibrates like crazy and flutters. It’s a serious safety distraction as you are looking at the hood constantly to make sure it stays down. I called the dealership and they said they had never heard of this and would have the service department reach out. They didn’t. It still happens everyday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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