Mitsubishi Outlander Complaints (2018)

72 consumer complaints on file.

#11172109January 25, 2019
WHEELS:RIM
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN IN SNOW OR ICE. WHILE DRIVING IN THESE CONDITIONS, THE VEHICLE WOULD SHAKE VIOLENTLY. THE FAILURE OCCURRED WHEN THE SPEED REACHED 40 MPH. THE VEHICLE WAS TAKEN TO SUNNYSIDE MITSUBISHI (7630 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-7711) WHERE THE MECHANIC STATED THAT THE RIMS NEEDED TO BE WASHED OUT. THE DEALER ALSO SPRAYED THE RIMS WITH SILICON. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166055January 9, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CHARGER SUPPLIED BY MITSUBISHI MELTED DURING NORMAL CHARGING. MITSUBISHI HAS STATED THAT THE CORD IS NOT DEFECTIVE AND WILL NOT COVER THE COST OF REPLACEMENT NOR ARE THEY INTERESTED ON THE POSSIBILITY OF AN ELECTRICAL FIRE CAUSED BY THE LOOSE PLUG TERMINAL AND HOT SPOT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11163712December 27, 2018
AIR BAGS
CITY STREET DRIVING AND A NOTIFICATION OF AIRBAG SYSTEM SERVICE REQUIRED APPEARED ON THE SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162079December 17, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER, EXTERIOR LIGHTING
'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11152282November 18, 2018
SEAT BELTS
THE SECOND ROW MIDDLE SEAT BELT HAS A PROBLEM. IT ALWAYS SEIZES ONCE THE MIDDLE PASSENGER FASTENS IT AND THEN STARTS BEING MORE TIGHTER ON THE PASSENGER, THUS PRESSING ON THE CHEST CAUSING HIGH LEVEL OF DISCOMFORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144247October 30, 2018
SEATS
THE DRIVER'S SIDE SEAT ROCKS BACK AND FORTH WHEN I ACCELERATE AND BRAKE. THIS BECAME EVIDENT DAYS AFTER I PURCHASED THE VEHICLE. THE DEALER TRIED TO FIX THE ISSUE BUT THEY DAMAGED THE VEHICLE EVEN MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142788October 26, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140741October 16, 2018
SERVICE BRAKES
ON MULTIPLE OCCASIONS I HAVE RECEIVED A BRAKE ALERT WHEN NOTHING WAS IN MY WAY. TODAY, WHEN DRIVING DOWN A SIDE STREET AT ABOUT 20 MILES PER HOUR, I WAS GIVEN A BRAKE WARNING AND THEN THE AUTOMATIC BRAKES TURNED ON AND MY CAR SKIDDED TO A STOP. I WAS FORTUNATE NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN REAR-ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133281October 4, 2018
VISIBILITY/WIPER
DRIVER'S SIDE GLASS SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN ROAD WITH NO ROCK STRIKE. DRIVING DOWN THE ROAD AT 70 MPH WITH SUN ON DRIVER SIDE WINDOW AND AC ON. CAR ONLY ONE MONTH OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115337August 2, 2018
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113921July 26, 2018
AIR BAGS
TAKATA RECALL.. I WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11098228May 27, 2018
UNKNOWN OR OTHER
ON 27MAY2018, I STARTED MY 2018 MITSUBISHI OUTLANDER PHEV AND PUT IT IN REVERSE TO BACK OUT OF THE GARAGE. FOR THE FIRST TIME EVER, THE ALARM DINGED AND THE CAR WOULD NOT REVERSE. MY CONSOLE INDICATED THE CHARGE CORD WAS STILL PLUGGED IN. SO I JUMPED OUT OF THE CAR TO UNPLUG THE CORD, NOT REALIZING THAT I NEVER PRESSED THE 'P' BUTTON TO PUT THE CAR IN PARK. I DIDN'T EVEN THINK TO PRESS THE 'P' BUTTON TO INITIATE PARK BECAUSE THE VEHICLE HAD NO MOTION. ANYWAY, I QUICKLY UNPLUGGED THE CHARGER, AND IMMEDIATELY THEREAFTER, THE CAR STARTED MOVING IN REVERSE, WHICH WAS THE LAST COMMAND THAT I HAD PLACED IT IN. IN SHOCK, I RAN AROUND TO THE BACK OF THE CAR WITHOUT SHUTTING THE ELECTRIC RECEPTACLE DOOR AND WAS NEARLY RUN OVER BY THE VEHICLE WHILE TRYING TO STOP IT FROM ROLLING OUT OF MY GARAGE. LUCKILY, I MOVED OUT OF THE WAY QUICKLY ENOUGH, BACK AROUND THE DRIVER'S SIDE OF THE CAR, HOPPED INTO MY SEAT, AND HIT THE 'P' BUTTON TO PARK THE CAR. HOWEVER, BEFORE THE CAR CAME TO A COMPLETE STOP, THE ELECTRIC RECEPTACLE DOOR I LEFT OPEN IN MY HASTE WAS HEAVILY DAMAGED BY THE VEHICLE REVERSING INTO THE SIDE OF MY GARAGE DOOR OPENING. OVERALL, THIS WAS A VERY DANGEROUS SITUATION THAT I FEEL WOULD NOT HAVE HAPPENED IN A CONVENTIONAL VEHICLE BECAUSE, IN A CONVENTIONAL VEHICLE, THE DRIVER, UPON REMOVING HIS OR HER FOOT FROM THE BRAKE, WOULD IMMEDIATELY NOTICE IF THE VEHICLE WAS ACTUALLY IN PARK OR REVERSE. IN CONTRAST, THE PHEV WAS IN A STANDBY STATE, WHICH APPEARED THE SAME AS PARK, THEREBY SIMULATING THE PERCEPTION OF BEING IN PARK EVEN THOUGH THE VEHICLE ACTUALLY WAS UNDER THE LAST COMMAND OF REVERSE. UNFORTUNATELY, THIS INCIDENT HAS RESULTED IN SIGNIFICANT VEHICLE AND PROPERTY DAMAGE, NOT TO MENTION A HIGHLY DANGEROUS SITUATION. I WOULD RECOMMEND THE 2018 MITSUBISHI OUTLANDER PHEV BE PROGRAMMED TO SHIFT TO PARK AUTOMATICALLY IF THE CHARGE CORD IS STILL PLUGGED IN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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