MINI Cooper Complaints (2020)

13 consumer complaints on file.

#11719915February 23, 2026
AIR BAGS
A driver drove head on into my drivers seat door hard enough that his front bumper completely detached from his car and my door could not open, close, or lock, and my car was not drivable. My car has side airbags. No airbag deployed. I had to go to the hospital immediately after the accident. There is no open recall on my 2020 Mini 2 door hardtop. Shouldn't an airbag have deployed?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11669081June 25, 2025
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I was pulling into a parking spot slowly and all of the sudden the car took off and took off and I couldn’t stop and when I tried to sped hard on the break it wouldn’t work and I lost control and my car wouldn’t stop until it crashed into another vehicle that was sitting in another parking spot.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11648130March 13, 2025
STEERING
The contact owns a 2020 Mini Cooper S. The contact stated that while operating the vehicle, the power steering feature malfunctioned, causing the steering wheel to become difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 25,500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622035October 25, 2024
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Originally problem started with a about five warning messages, a brake system one, a chassis stabilization one, Collision warning one, pedestrian warning one, and a drive train message. They were would appear while drive at any speed but, would go away after the car was shut off and restarted. A couple of months later the car started to shut off and put itself in park while driving, this problem has occurred multiple times and at speeds around 30mph. I started trying to get this fixed by a dealership in December of 2023. It went in and out a couple of times before they were able to replicate the problem. First they replaced the EME module and that worked for about 2000 miles before it started acting up again. Took it back to the same dealership in April when it started acting up. They updated the EME software and replaced a high voltage connector that was corroded. This repair took them until July 2nd. I went to pick up the car and made it about 3 blocks from the dealership it shut itself off on me. Took it back right away. They have had the car since then. Lastly I informed them about the most recent recall back on august 29th and it still shows as incomplete.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605518July 30, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Mini Cooper S Clubman. The contact stated that upon arriving at her destination and exiting the vehicle, the driver's side door closed, and then bounced back open. After, the contact became aware that the door latches had failed to keep the door securely closed for the driver’s and passenger’s side doors. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver and passenger side door latches. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542290September 2, 2023
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue journey. The steering was inoperable and all I could do was pull straight out of parking space and go straight back in. Turned car off, waited about 5 minutes and turned car back on, no change, no steering. Waited 3 hours for AAA tow and finally impatient, tried turning car on again. All notices cleared and I drove car home without incident (150 miles). My local Mini dealer said it was a wiring issue and they fixed it. Salesman at same dealer, who sold me the car 9 days before the incident, admitted he had heard of similar incident with Click and Drive once before, about a year ago. If I had plugged the cord in while I was driving I would likely have been unable to control the car in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513759March 25, 2023
AIR BAGS
Run out of lane over raised median hit 2 road signs head on they flew over the car into opposite side of traffic and into a ditch at 45mph. Airbags did not deploy despite broken frame, collapsed suspension, all 4 no flat tires were flat and front end damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11500592January 7, 2023
SERVICE BRAKES
At 15,000 miles, front brake pads and rotors were badly worn and rear brake pads. Replaced brake pads front and rear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461923April 23, 2022
AIR BAGS
I was stopped at a red light. A Buick SUV traveling at an admitted 65mph rear ended me and pushed my car into the car in front of me. My seatbelt was on. My head hit the steering wheel resulting in a massive brain bleed. I have ruptured and herniated disks and severe whiplash as well as a fractured skull. My airbag did not deploy although My car was announcing a loud message over the speakers “we have alerted emergency services”. I can’t find a lawyer to take the case because there hasn’t been a recall on this year yet. It was a 2020 Mini Cooper S.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11403655March 18, 2021
WHEELS
THE TIRES ON THIS VEHICLE HAVE BLOWN OUT 3 TIMES IN THE 9 MONTHS WE HAVE OWNED THIS CAR. ANOTHER TIRE (A FOURTH INCIDENT) HAD A BUBBLE THAT WAS REPLACED BEFORE IT BLEW OUT. ALL INCIDENTS WERE SEPARATE TIMES. THE DEALER AND BMW WILL DO NOTHING. ALL BLOW OUTS WERE ON THE HIGHWAY TRAVELING ABOUT 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330340June 23, 2020
ELECTRICAL SYSTEM, ENGINE
DURING A RAIN SHOWER, DROVE AT ABOUT 15MPH INTO ROUGHLY 4" OF WATER GATHERED ON THE SHOULDER OF AN ACCESS ROAD ADJACENT TO THE HIGHWAY AND THE ENGINE STALLED. WOULD NOT RESTART. PUDDLE OF WATER WAS NOT HIGH ENOUGH TO BREACH THE CABIN - RUNNING BOARDS WERE STILL ABOVE WATER AND THE CURB ADJACENT TO THE STREET WAS NOT SUBMERGED. CAR WOULD NOT START AND TRANSMISSION LOCKED UP. BMW ROADSIDE ASSISTANCE CONTACTED AND ADVISED NOT TO START; TOW TRUCK HAD DIFFICULTY LOADING ONTO THE FLATBED BECAUSE THE ELECTRICAL SYSTEM HAD MALFUNCTIONED IN THE ELECTRIC CONVERTIBLE TOP AND WAS OVERRIDING THE ABILITY TO PUT THE CAR INTO NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327954June 9, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2020 MINI COOPER. THE CONTACT STATED THE WHILE DRIVING AT 55 TO 60 MPH, THE VEHICLE SUNROOF GLASS EXPLODED WITHOUT IMPACT. NO INJURIES WERE SUSTAINED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290057December 19, 2019
VISIBILITY/WIPER
WHEN SITTING IN DRIVERS SEAT ( I AM 5FT. 1 IN TALL) AND THE CONVERTIBLE TOP IS OPEN, I CAN NOT SEE THROUGH THE REAR VIEW MIRA BECAUSE THE CONVERTIBLE TOP FOLDED IS BLOCKING MY VISION. MY SEAT IS AT HIGHEST POSITION. JUST AS POINT OF REFERENCE I HAD A 2012 MINI CONV. AND THIS WAS NOT A PROBLEM. BECAUSE OF THIS I HAD TO TAKE THE CAR BACK TO THE DEALER AND GET ANOTHER VEHICLE WHICH COST ME IN EXCESS OF $5000 AS MY 3 DAY OLD CAR WAS CONSIDERED USED WITH 91 MILES ON IT. MY HUSBAND WHO IS 5'9" TALL TRIED IT AND HAD SOME VISIBILITY BUT VERY LIMITED. THIS IS A DANGEROUS THING AND SHOULD HAVE BEEN CORRECTED BY MINI. EITHER THE MECHANISM OR THE FABRIC USED HAS TO BE CHANGED TO ALLOW THE TOP TO RETRACT OUT OF SIGHT. THIS DOES NOT MATTER IF YOU ARE MOVING OR STANDING STILL, AND COULD CAUSE THE DRIVE TO EASILY HAVE AN ACCIDENT BECAUSE THEY CAN'T SEE WHAT IS BEHIND THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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