Mercury Tracer Complaints (1998)

44 consumer complaints on file.

#899135November 14, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
INTERMITTENT LOSS OF WINDSHIELD WIPER FUNCTION, WILL WORK IN MEDIUM/HIGH MODE. DEALER/MANUFACTURER WERE NOTIFIED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898220October 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILS TO SHIFT PROPERLY INTO GEARS, THIS CAUSES VEHICLE TO JERK AND SHIFT HARD INTO GEARS, SOMETIMES WOULD FLUTTER WHEN DRIVING AT 50-55MPH.*AK CONSUMER STATED VEHICLE HAS BEEN TO NUMEROUS DEALERSHIP FOR THE SAME PROBLEM.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898228October 25, 2001
UNKNOWN OR OTHER
ENGINE CHECK LIGHT WOULD COME ON AND REMAIN, HAD TAKEN VEHICLE TO DEALER. MECHANIC EITHER WOULD REPLACE OR RESET THE SENSORS ACCORDING TO WHATEVER CODE APPEARS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892976July 17, 2001
STRUCTURE:BODY
A HOLE IN FIREWALL HAS CAUSED EXHAUST FUMES TO ESCAPE INTO PASSENGER COMPARTMENT. *AK DEALER TOLD CONSUMER TO PUT A PIECE OF TAPE OVER THE HOLE TO FIX THE PROBLEM, CONSUMER STATES THIS IS NOT AN ACCEPTABLE REMEDY, LETTER WRITTEN BY SCOTT ROGERS, HE IS THE DRIVER OF THE VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882341March 7, 2001
ENGINE AND ENGINE COOLING:ENGINE
OIL DIPSTICK KEPT 'POPPING' UP AND SQUIRTING OIL ON ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882214March 6, 2001
TIRES
TIRE SIZE P18565R14, ORIGINAL EQUIPMENT WITH 14,900 MILES. CONSUMER WAS DRIVING APPROXIMATELY 55 MPH ON SUPER HIGHWAY WITH NO SHOULDER WHEN HEARD A THUMPING NOISE, CONSUMER NOTICED LEFT REAR/OUTER, AND TOP PORTION TIRE WAS COMPLETELY SHREADED, CONSUMER WAS DRIVING ON RIM BEFORE VEHICLE WAS ABLE TO COME TO A COMPLETE STOP.*AK UNIROYAL TIGER PAW TIRE, P18565R14, DOT AP7JJK7U188. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741050February 17, 2001
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, STRUCTURE:BODY:HOOD
MANY TIMES CAR IN SHOP FOR SQUEALING STEERING WHEEL NOISE WHEN TURNING A FAR RIGHT, RATTLING NOISE, GRINDING NOISE FROM ENGINE, RALLTING NOISE FROM DRIVER'S SIDE DOOR JAM, GAS-PIL/EXHAUST SMELL COMING THRU WHEN AC/DEFROST ON, BRAKES SQUEALING EVEN AFTER NEW BRAKE PADS, MANY TIMES I WAS TOLD THAT SOMETHING MAYBE COMING LOOSE THAT I WOULD HAVE TO WAIT UNTIL IT BREAKS BEFORE THEY CAN FIX IT. JUST RECENTLY AS OF 2-6-01 FORD FACTORY GUY TOLD ME I WAS IMAGINING THINGS. HE ALONG WITH THE SERVICE MANAGER TOLD ME THAT THERE ISN'T A PROBLEM, AND WILL HAVE TO WAIT UNTIL IT BREAKS BEFORE THEY CAN FIX. WARRANTY EXPIRES APRIL 6, 2001. I CAN'T AFFORD TO WAIT UNTIL SOMETHING BREAKS, THIS IS MY ONLY MEANS OF TRANSPORTATION. SOMETIMES THE RATTLING NOISE ISN'T CONSTANT, OR VERY LOUD, BUT SOMETIMES IT IS. I DON'T KNOW WHAT THEY ARE DOING THAT THEY CAN'T HEAR IT. MAYBE BEING AROUND ENGINES ALL THE TIME IT HAS AFFECTED THEIR HEARING. I DO KNOW THAT I AM NOT IMAGINING THINGS. JUST YESTERDAY THE STEERING WHEEL LOCKED WHILE IN PARK, IT TOOK ME SEVERAL MINUTES TRYING TO MOVE TO THE STEERING WHEEL SO THAT I COULD TURN THE KEY IN THE IGNITION. THIS ISN'T CONSTANT BUT OCCASIONALLY, IT DOES HAPPEN HOWEVER. DURING OUR SUMMER, WITH TRIPLE DIGIT HEAT AND HEAT INDEX, KEY IN IGNITION GOT SO HOT THAT I BURNT MY HAND, THERE WAS ALSO A BURNING RUBBER SMELL. NO DEALER/REPAIR SHOPS WERE OPEN ON A SATURDAY, THE ONE PLACE I ATTEMPTED TO TAKE THE CAR TOO (FORD'S QUALITY CONTROL SHOP) TOLD ME THAT SINCE ITS UNDER WARRANTY, & THE DEALERSHIP HAS BEEN WORKING ON IT TO TAKE IT BACK THERE. WHICH I DID A COUPLE OF DAYS LATER, OF COURSE THE TEMPERATURE OUTSIDE WAS ALOT COOLER, SO THEY TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM. JUST RECENTLY I NOTICED DIFFERENCES IN THE TRANSMISSION. CAR NOT ALWAYS MOVING WHEN PRESS ON GAS PEDAL, SOMETIMES A JERKING MOTION WHEN SHIFT FROM PARK INTO REVERSE. A CRACKING SOUND FRONT DRIVERSIDE TIRE, I MADE A HARD LEFT TURN TO GET OUT OF PARKING SPOT. FORD DISPUTE BOARD CONTACTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557610November 28, 2000
STRUCTURE:BODY
SUNVISOR IS DESIGNED TOO SHORT AND DOES NOT BLOCK THE SUN SUFFICIENTLY. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554484September 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS AT SLOW SPEEDS AND WHILE TAKING CORNERS WITH THE CLUTCH ENGAGED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866265July 28, 2000
SUSPENSION:FRONT:CONTROL ARM
BALL JOINTS WITHOUT OILING GREASE ZERK FITTINGS WHICH CAUSED THE BALL JOINTS TO CRACK/BREAK DUE TO LACK OF LUBRICATION. DEALER NOTIFIED. *AK THE RUBBER BOOTS AROUND THE BALL JOINTS ARE DEFLATED WITH NO ZERKS TO INSERT GREASE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863855June 20, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#711215April 7, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING
TEMPERATURE GAUGE NEVER ONCE READ ABOVE NORMAL, WAS TRAVELING, HEARD A NOISE IN ENGINE, SLOWED DOWN AND VECHICLE SHUT DOWN. I BELIEVE THERMOSTAT MAY BE DEFECTIVE, THERE WAS ALSO DAMAGE TO THE CYLINDER HEAD. SOMETHING IS WRONG WITH THE ENGINE COOLING SYSTEM WHEN SOMETHING LIKE THIS HAPPENS BECAUSE IT WAS FULL OF COOLANT AND OIL WAS FULL AND HAD JUST BEEN CHANGED. I HAVE ALWAY HAD ALL MAINTANANCE DONE ON TIME, THIS SHOULDN'T HAPPEN AT 45,000 MILES ON ANY VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851463October 21, 1999
AIR BAGS:FRONTAL
CONSUMER WAS DRIVING 55MPH AND HIT A TREE, AND THE AIRBAGS DIDN'T DEPLOY AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847915September 17, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHEN TURNING OR CHANGING GEARS, THE CAR MAKES A POPPING AND RATTLING NOISE. DEALER SAYS SOMETHING IS WRONG WITH THE STEERING GEAR BOX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846831September 3, 1999
AIR BAGS:FRONTAL
DRIVER'S AIRBAG DIDN'T DEPLOY AT ALL WHILE DRIVING AT 55 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547893August 11, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 2,795 MILES THE ENGINE WAS REPLACED. AT 4,162 MILES VEHICLE EXPERIENCED SUDDEN ACCELERATION ON TWO OCCASIONS. ONE INCIDENT RESULTED IN HITTING A LIGHT POLE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838549May 27, 1999
SUSPENSION
WHEN DRIVING AT ANY SPEED VEHICLE VIBRATES WITHIN THE STEERING COLUMN AND IN THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836864April 19, 1999
SUSPENSION:MULTIPLE AXLE
WHILE DRIVING VEHICLE STARTED PULLING TO THE RIGHT AFTER SEVERAL ALIGNMENTS HAD BEEN DONE AND SET OF TIRES HAD BEEN REPLACED TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836510April 5, 1999
ELECTRICAL SYSTEM:STARTER ASSEMBLY
HAD PARKED VEHICLE. NOTICED VEHICLE MAKING NOISES PRIOR TO BEING PARKED. DASHBOARD PANEL LIGHTS CAME ON. LIFTED HOOD & GOT FLASHLIGHT. RETURNED & VEHICLE WAS ENGULFED IN FLAMES AROUND THE STARTER & DASHBOARD AREA. PUT FLAMES OUT W/FIRE EXTINGUISHER. VEHICLE TOWED TO DEALER. INFORMED FIRE WAS NEAR RUBBER BOOT. WHAT CAUSED FIRE NOT FOUND. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#703829February 27, 1999
ELECTRICAL SYSTEM:HORN
I REPORTED THIS PROBLEM TWICE TO CORTESE. THE HORN WILL NOT SOUND UNLESS YOU PRESS REALLY HARD ON THE HORN ICON. CORTESE TOLD ME THAT THEY CHECKED OTHER TRACERS ON THE LOT AND QUOTING NOW "THAT'S JUST THE WAY THEY ARE". THEY SAID TO QUOTE "PRESS REALLY HARD ON THE HORN ICON" I FEEL THIS IS UNSAFE. IF I NEED TO WARN AN ONCOMING CAR IN A POTENTIAL ACCIDENT SITUATION I WOULD BE UNABLE TO DO SO. I FEEL THERE MUST BE AWAY FOR MERCURY TO RETRO FIT ANOTHER HORN SOMEHOW. CORTESE ALSO SAID PART OF THE PROBLEM WAS DUE TO THE AIRBAG BEING JUST UNDERNEATH THE HORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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