Mercury Sable Complaints

5,381 consumer complaints on file.

#10070929January 15, 2004
AIR BAGS, SERVICE BRAKES, HYDRAULIC
2000 MERCURY SABLE WITH ADJUSTABLE BRAKE AND GAS PEDALS WAS RECALLED FOR SPACING ISSUE. TOLD ON RECALL NO ADJUSTMENT NEEDED. HAD BAD CRASH. AFTER CRASH TOLD TWO MORE TIMES ADJUSTMENT NOT NEEDED. THIS CAR HAS A BRAKE PEDAL THAT WOBBLES SIDE TO SIDE 7 MM AND A GAS PEDAL THAT WOBBLES SIDE TO SIDE 1 CM. ODI IN WASHINGTON TOLD ME THAT AS BRAKE AND GAS PEDAL UNIT IS BROUGHT FORWARD THE 3 INCH DISTANCE FOR A SHORTER PERSON THE SIDE TO SIDE WOBBLE OF BRAKE PEDAL BECOMES WORSE CAUSING YOU TO HIT THE GAS. THEY ALSO SAID ADJUSTMENT SHOULD HAVE BEEN MADE ON THIS CAR. FORD REFUSES TO ACKNOWLEDGE PROBLEM AND TO DO ANYTHING ABOUT IT. THIS VEHICLE IS VERY, VERY DANGEROUS TO DRIVE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10071066January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, POWER TRAIN, WHEELS
I HAVE HAD THIS CAR FOR ONE YEAR AND ONE HALF. I BOUGHT IT FROM RAY HUDSON CHEVROLET IN LA CROSSE ,WIS. I HAD THE CAR TWO WEEKS AND THE TRANSMISSION HAD TO BE REPLACED. TWO WEEKS AFTER THE FRONT AND BACK BRAKES HAD TO BE REPLACED. THIS WAS AT THE DEALERS EXSPENSE. I HAD TO HAVE A WHEEL BEARING REPLACED AND NOW AFTER A YEAR AND 1/2 I HAVE TO REPLACE THE WHOLE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071215January 15, 2004
ENGINE AND ENGINE COOLING
I BOUGHT MY CAR TWO MONTHS AGO AUGUST 10,2003, FROM HOODRIVER FORD MERCURY, AND SO FAR, IT HAS BEEN IN THE SHOP TWICE. WHILE I AM SITTING,IT DIES AND WILL NOT KEEP IDLING AFTER 5 MINUTES. I HAVE TAKEN IT IN TWICE TO THE SHOP AT THE FORD DEALER, AND THEY HAVE ALREADY COST ME $48.00 ON MY FORD CREDIT CARD FOR A FUEL PUMP. THEY ALSO SAID THAT THEY PUT IN NEW SENSORS TOO. I DON'T WANT TO USE UP MY FULL WARRANTY IN A FEW MONTHS.... TWO DAYS AGO, I TOOK IT BACK AND THEY PUT IN FOUR OTHER PARTS WITH SOMETHING TO DO WITH LEAKING VALVES AND OR SOMETHING ELSE. IT IS NOW SITTING IN THE SHOP AGAIN, AS THEY HAVEN'T RESOLVED ANYTHING, IT STILL WILL NOT IDLE FOR LONG. I TRIED TO GET THEM TO REPLACE THE CAR WITH SOMETHING ELSE, BUT THEY REFUSED TO DO SO. NOW, I DRIVE FOR THE SENIOR SERVICES, AND I NEED A DEPENDABLE CAR THAT I CAN RELY ON FOR MY WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069376January 15, 2004
ENGINE AND ENGINE COOLING
HEAD GASKETS BROKE, POSSIBLY CAUSED CRACKED CYLINDER HEADS/FURTHER ENGINE DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069430January 15, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN
FORD 3.8L HEAD GASKET FAILURE TRANSMISSION FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069437January 15, 2004
UNKNOWN OR OTHER, POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD CONSTANT OVERHEATING PROBLEMS WITH THS CAR. THE PROBLEMS RANGE FROM CRACKED FLUSH/FILL VALVES, TO HOSES,TO WATER PUMP FAILURE. 03/30/2002 TRANSMISSION STARTED SLIPPING. A MECHANIC AT A LOCAL SHOP RECOMMENDED ADDING FLUID. THE PROBLEM CONTINUED AND EACH TIME THE MECHANIC RECOMMENDED ADDING FLUID. NO LEAK WAS DETERMINED. PROBLEM CONTINUED UNTIL THE TRANSMISSION WENT OUT IN 07/2003.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069731January 15, 2004
ENGINE AND ENGINE COOLING
I HAVE A 3.8L FORD ENGINE IN MY CAR. IT WAS REPLACED BEFORE I PURCHASED IT AT 126219 MILES WITH ANOTHER REBUILT 3.8L. NOW I HAVE A BLOWN HEAD OR HEAD GASKET. I CALLED FORD AND THEY SAY MERCURY DIDNT HAVE THE PROBLEMS. MY VIN SHOWED NO PAST RECALLS. WHATS UP. ITS A REBUILT 3.8L. I CANT AFFORD TO FIX IT AND ITS ONLY GOT 15543 MILES ON IT. CANT FORD DO ANYTHING. THE MOTOR HAS BEEN IN A LITTLE OVER A YR. THE WARRANTY IS UP THE SALESPEOPLE FROM INSTANT AUTO QUOTE. HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070028January 15, 2004
POWER TRAIN, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, STRUCTURE
HATCH GLASS CAME LOOSE STARTED LEAKING(56000) FUEL PUMP STARTED ACTING UP GET HOT AND HANG UP(75000) NO RECALL. STATE FARM SHOWED THEY PAID FOR TOWING ON MANY, FORD PRODUCTS THAT USED THE SAME PUMP STILL NO RECALL. TRANSMISSION SHIFTS DOWN, OR SHIFTS OUT OF GEAR WHILE DRIVING SMITH FORD CONWAY WAS SUPPOSED TO CHECK THE HEADS FOR LEAKS SIX MONTHS LATER THE HEAD GASKET BLEW,AND THE AIR WENT OUT AT THIS TIME I WAS TOLD THE THE DATE THIS CAR WAS ORIGINALLY PUT IN SEVICE MADE IT OUT OF WARRANTY. THIS CAR IS SITTING IN MY GARAGE WITH MOTOR OUT OF IT BECAUSE FORD DIDN'T DO ITS JOB. PAINT PEELED OFF THE INSIDE OF THE DOOR POST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070057January 15, 2004
ENGINE AND ENGINE COOLING
1ST ONE REMOVE & REPLACE TIMING COVER/PUMP, HOUSING, REPLACE STUDS, WATER PUMP, RENEW COOLANT. COST $1,079.60 2ND R&R HEADGASKETS/ $1,304.10. I WOULD LIKE FOR SOMEONE TO LET ME KNOW IF I COULD GET SOME OF MY MONEY BACK BECAUSE THIS WAS A RECALL A BAD PART WHICH I HAD NO KNOWLEDGE OF. UNTIL I HAD TO HAVE IT REPAIRED. FORD SAID THAT I WAS 9 MONTHS TO LATE UNDER WARRANTY. I AM THE SECOND OWNER OF THIS CAR HOW WOULD I HAVE KNOWN THAT FORD HAD A PROBLM WITH THIS KIND OF CAR. ANY TYPE OF HELP WOULD BE APPRECIATED. I'M A SINGLE MOM AND I CAN'T AFFORD TO HAVE THIS KIND OF CAR REPAIR. I HAD TO USE MY RENT MONEY INORDER TO GET MY CAR OUT OF THE SHOP. I JUST WANT SOMEKIND OF REPAYMENT A HEAD GASKET IS SUPPOSE TO LAST THE LIFE OF THE CAR. IT WILL BE JUST THREE YEARS THIS OCTOBER FOR ME THAT I HAVE HAD THE CAR. IT'S NOT MY PROBLEM THAT THEY PUT IN BAD PARTS AND KNEW THAT THEY NEEDED TO BE TAKEN CARE OF. BUT NO ONE WANTED TO PAY THE COST SO A LOT OF CUSTOMERS DIDN'T GET RECALL LETTERS INORDER TO TAKE CARE OF THE PROBLEM. I'M SURE THAT IF ANYONE THAT OWNED THIS CAR WOULD HAVE HAD THE REPAIRS DONE AT THE COST OF THE COMPANY. WHY WOULD THERE BE A TIME LIMIT SET ON MAJOR PART LIKE THAT. SO PEOPLE DON'T EXPERIENCE THE PROBLEM UNTIL YEARS AND THAT'S WHAT HAPPENED TO ME. I JUST WANT SOME KIND OF RESPONSE TOWARD THIS PROBLEM. THANK YOU MS. PATRICIA REESE P.O. BOX 59 SHIRLEY, NY 11967-0059
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070144January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
OTHER THAN THE REST OF MY PROBLEMS WITH THE ABOVE MY NEWEST COMPLAINT IS THAT I JUST FOUND OUT THAT DUE TO THE FACT FORD INSTALLED AN ALUMINIM PISTON WHERE THERE SHOULD HAVE BEEN A STEEL ONE WHICH IS THE ONLY ONE AVAILABLE NOW SINCE YOU DISCOVERED YOUR PROBLEMS. MY CAR IS IN THE SHOP RIGHT NOW AND I'M BEING TOLD IT WILL COST BETWEEN $1200.00 - $1500.00 TO FIX DUE TO FORD'S POOR DESIGN. THIS IS NOT MY FIRST SABLE WAGON. THE FIRST ONE HAD ALL KINDS OF A/C PROBLEMS AND I'M GETTING TIRED OF PAYING FOR YOUR MISTAKES. MY A/C IS OUT NOW, I REPLACE BRAKE PADS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070159January 15, 2004
STEERING, POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER, STRUCTURE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE KEY INSERT DOES NOT ALIGN, HAVE HAD 2 TRANSMISSIONS IN 5 YEARS. (I KNOW TO CHECK MY FLUIDS) NEW ENGINE, & THE PAINT IS AWFUL. ENGINE, MOTOR, GAS, GASPS AND JERKS WITH ME. HAVE HAD MOTOR MOUNTS REPLACED, NOTHING HELPS. HEATER COIL(?) WENT OUT, I HAVE NO HEAT NOW. WE HAD TO BYPASS. THE REST I HAVE NOT BEEN ABLE TO AFFORD TO REPAIR. I HATE THIS CAR. I AM WORRIED EVERYTIME I GET IN IT THAT MY MOTHER AND I ARE NOT GOING TO GET HOME. I HAVE HAD THE CAR TOWED SO MANY TIMES, THE MAN WHO DOES THE TOWING KNOWS ME AND MY CAR ON SIGHT. I WILL NOT GO MORE THAN 30 MILES FROMT HE HOUSE. MY MECHANIC EVEN HATES THE CAR. I CALL HIM AN ANGEL, BECAUSE HE HAS KEPT IT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070190January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN, SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I SHOULD HAVE LEARNED THAT SABLE WAS A BAD CAR AFTER THE ENGINE OF MY MOTHER'S '87 SABLE EXPLODED, CAUGHT FIRE AND BUSTED THROUGH THE FLOOR OF THE CAR BESIDE THE GAS PEDAL AND BRAKE (1993). LUCKILY SHE WAS NOT IN THE CAR. THE ENGINE HAD BEEN OFF AND SITTING IN PARK FOR FIVE MINUTES WHEN THIS HAPPENED. I BOUGHT MY 97 SABLE IN 2001. I HAVE NEVER HAD A CAR WITH SO MANY CONSTANT PROBLEMS. I SPEND ABOUT $1200 A YEAR FIXING IT CONTINUALLY. I'M CURRENTLY HAVING ELECTRICAL PROBLEMS WITH THE RADIO GOING OUT WHILE IN REVERSE OR WHEN I PRESS THE BRAKE. THE WINDOW ON THE PASSENGER SIDE WON'T MOVE UP OR DOWN UNLESS THE DRIVER AND THE PASSENGER PRESS THE BUTTONS AT THE SAME TIME. THE INTERIOR LIGHT STAYS ON, SO WE HAVE TO UNPLUG THE FUSE TO GET IT TO GO OFF. THE SEAT BELT SAFETY LIGHT AND THE WINDOW BUTTON LIGHTS KEEP CLICKING ON AND OFF. ONCE AGAIN, THE STEERING WHEEL IS HARD TO TURN EVEN THOUGH THE POWER STEERING FLUID IS AT THE RIGHT LEVEL. I HAVE TO GET THE WHEELS ALIGNED SEVERAL TIMES A YEAR. THE CAR ALWAYS MAKES A HUMMING NOISE AND DOES NOT BLOCK OUT THE SOUND OF WIND. THE SHOULDER STRAPS OF SEAT BELTS ALWAY LOCK INTO PLACE TOO TIGHT. NAME THE PROBLEM... I'VE PROBABLY BEEN THROUGH IT. I WILL NEVER BUY ANOTHER FORD/ MERCURY AGAIN EVEN IF IT IS THE #1 SELLING CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070375January 15, 2004
POWER TRAIN
TRANSMISSION FAILED AT 44000 MILES WITHOUT ANY NOTICE AT ALL. THIS CAR IS TWO YEARS OLD AND JUST OUT OF THE WARRANTY. FORD WOULD NOT DO ANYTHING ABOUT IT. THERE IS SOMETHING VERY WRONG ABOUT THIS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070531January 15, 2004
ENGINE AND ENGINE COOLING
THE CAR IS A 1992 MERCURY SABLE 3.8L V-6 ENGINE WITH 93,000 MILES. THE HEAD GASKETS NEED TO BE REPLACED. I HAVE BEEN QUOTED AN ESTIMATE OF $1,000 TO FIX THE PROBLEM. I AM THE SECOND OWNER OF THE AUTOMOBILE AND IT HAS BEEN WELL MAINTAINED. THE CAR BROKE DOWN ON JUNE 25, 2003 AND IS CURRENTLY PARKED AT THE MECHANIC'S SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070673January 15, 2004
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER SEVERAL ATTEMPTS TO GET POWER WINDOWS REPAIRED I HAVE FINALLY BEEN SOMEWHAT SATISFIED, ALTHOUGH I STILL EXPERIENCE SOME STICKING AND ANNOYING WIND NOISE. I DID ASK RUSTON FORD, LINCOLN, MERCURY IN RUSTON, LA WHEN I HAD THE WINDOWS REPAIRED ABOUT THE FRONT BUMPER PAINT PEELING/FLAKING AND WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY AND THERE WERE NO RECALLS ON THE PROBLEM. I RECENTLY SEARCHED SEVERAL AUTO REPAIR AND SUPPLY STORES FOR SOME TYPE OF TOUCH UP PAINT AND WERE TOLD BY SEVERAL REPUTABLE SALES PEOPLE THAT THEY HAD SEEN SEVERAL CUSTOMERS LIKE MYSELF WITH THE SAME PROBLEM(PEELING/FLAKING PAINT) ON THE SAME TYPE OF VEHICLE AND WAS ALSO TOLD THAT I COULD ORDER THE PAINT THROUGH THE LOCAL FORD LINCOLN MERCURY DEALERSHIP, BUT THE PROBLEM WOULD MOST LIKELY REOCCUR. AFTER MY DEALINGS WITH THE RUSTON FORD, LINCOLN, MERCURY DEALERSHIP IN RUSTON, LA I HAVE NO DESIRE TO DO ANY TYPE OF BUSINESS WITH THEM EVER AGAIN!, NOR WILL I CONSIDER PURCHASING ANY FORD OR MERCURY VEHICLE IN THE FUTURE. I HAVE OWNED 6 VEHICLES IN THE PAST 12 YEARS: CHEVROLET CORSICA MITSUBISHI ECLIPSE CHEVROLET BLAZER TOYOTA FORERUNNER TOYOTA CAMRY -------OF THESE SIX VEHICLES I CAN HONESTLY SAY THAT MY MERCURY SABLE HAS BY FAR EXCEEDED ANY PROBLEMS AND POOR SERVICE EXPERIENCE I HAVE EVER RECEIVED!!!! ON AUGUST 15TH I HAD MY OIL CHANGED AND WAS TOLD BY THE TECHNICIAN THAT THERE WAS A HISSING NOISE COMING FROM MY AIR CONDITIONER WHICH COULD BE SIGNS OF YET ANOTHER PROBLEM IN THE FUTURE. ALL I AM ASKING FOR IS A LITTLE OLD FASHIONED HONESTY AND TRUST IN SOMEONE THAT WILL TELL ME WHETHER THESE PROBLEMS ARE COVERED UNDER A DEFECT OR RECALL CLAIM. I LOOK FORWARD TO HEARING FROM SOMEONE SOON. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068790January 15, 2004
POWER TRAIN
NEUTRAL SAFETY SWITCH FAILS AND CAR IS UNDRIVEABLE, BECAUSE IT CAN'T BE SHIFTED INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068950January 15, 2004
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STEERING, UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC
I DON'T HAVE THE INFORMATION FOR ALL THE ABOVE BUT COULD FIND IT IF NECESSARY. I AM MORE CONCERNED ABOUT THE HEAD GASKET WHICH NEEDS TO BE REPLACED. I WAS NEVER MADE AWARE THAT THERE WAS A PROBLEM THAT COULD HAPPEN AT ANY TIME. I DO NOT KNOW WHAT TO DO AND, LIVING ON A SMALL PENSION AND SOCIAL SECURITY, DO NOT HAVE THGE MONEY TO REPAIR OR REPLACE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068968January 15, 2004
SUSPENSION, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ABOUT 1 MONTH AFTER THE MASS AIR FLOW SENSOR WAS REPLACED AND ABOUT 6 MONTHS AFTER MY HEAD GASKETS WERE REPLACED, MY SABLE STARTED TO HESITATE WHEN WARM. THE VEHICLE HAS NO POWER. THE FUEL PUMP, FUEL FILTER, AIR FILTER AND THROTTLE POSITION SENSOR HAVE ALL BEEN REPLACED WITH NO EFFECT. THE TIMING HAS ALSO BEEN FOUND TO BE RIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068992January 15, 2004
UNKNOWN OR OTHER
SEVERE PAINT EROSION/FLAKING/DISCOLORATION....HAS BEEN NOTICEABLE AND PROGRESSING WORSE SINCE ABOUT 1997.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054201January 15, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE ACCELERATOR AND BRAKE PEDAL WERE DESIGNED TOO CLOSE TOGETHER, WHICH CAUSED THE DRIVER TO ACCELERATE WHEN TRYING TO BRAKE. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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