Mercury Sable Complaints

5,381 consumer complaints on file.

#10157007May 8, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED WHILE TRAVELING AT APPROXIMATELY 30 MPH DURING AN ICE/SLEET STORM THE FRONT WINDSHIELD WIPERS STOPPED WORKING. AN INDEPENDENT MECHANIC DETERMINED THE WINDSHIELD/WIPER MOTOR WAS DEFECTIVE. THE MOTOR WAS REPLACED. THERE IS AN NHTSA RECALL, #01V258000 VISIBILITY: WINDSHIELD WIPER/WASHER: MOTOR. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157032May 8, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
NOISE FROM FRONT DURING TURNS. TOOK CAR TO SHOP SAME DAY AND WAS TOLD THE DRIVER FRONT COIL SPRING HAD FRACTURED AND RUBBING ON TIRE DURING TURNS. THIS IS THE SECOND FRACTURED COIL SPRING ON THIS CAR. BOTH REAR COIL SPRINGS WERE REPLACED 4/20/05 AFTER THE PASSENGER SIDE REAR SPRING FRACTURED (REPORTED TO NHTSA -ODI 10146034). BROKEN FRONT COIL SPRING REPLACED 5/4/06. WAS TOLD BY SHOP WE WERE LUCKY THE TIRE DIDN'T BLOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156907May 6, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL DOES NOT DISENGAGE (TURN OFF) WHILE IN MOTION UNLESS YOU TAP THE BRAKES, WHICH COULD CAUSE A CAR CRASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156910May 6, 2006
SEAT BELTS:FRONT
BOTH FRONT SEAT BELTS (DRIVER & PASSENGER) LOCK-UP ON THE ROTATION AND PREVENT YOU TO PUT ON SEAT BELT, WHICH CAN RESULT TO SEVERE INJURY IN A CRASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156795May 4, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
CHECK ENGINE LIGHT HAS BEEN GOING ON AND OFF ALONG WITH HE ABS LIGHT -BOTH SENSOR HAVE BEEN GOING ON AND OFF SINCE BROUGHT THE CAR IN MAY 2000 - I HAVE TAKEN IT BACK TO THE DEALER AT LEAST 10 TIMES FOR THE SAME PROBLEM THEY KEEP SAYING THERE WAS NOT THING WRONG - NOW I HAVE TAKEN TO MY OWN MECHANIC AND HE SAID THE ABS COMPUTER HAS BLOWN AND G IT WILL COST $2000.00 TO FIX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156807May 4, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE TRAVELING BETWEEN 10-45 MPH, THERE WAS A DRAGGING NOISE COMING FROM THE REAR END. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS DETERMINED THE PASSENGER SIDE REAR COIL SPRING FRACTURED. THIS CAUSED AN EIGHTH OF AN INCH GROOVE IN THE TIRE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156483May 1, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY A PORTION OF THE REAR SPRING ON THE DRIVER'S SIDE FRACTURED AND FELL OFF. THE DEALER HAS BEEN CONTACTED. ALSO, CONTACTED FORD MOTOR COMPANY, AND THEY WERE NOT INTERESTED IN TAKING CARE OF THE PROBLEM SINCE THERE WAS NO RECALL ON THE REAR SPRINGS. FRONT SPRING FRACTURED AND BROKE ON 07/08/2004 AT 54101 MILES. BOTH FRONT SPRINGS WERE REPLACED. A RECALL WAS ISSUED FOR THEM IN AUGUST 2004. SPRINGS WERE REPLACED AGAIN ON 03/02/2005 AS PER THE RECALL. THE CONSUMER WAS REIMBURSED BY FORD MOTOR COMPANY FOR THE COST TO REPLACE FRONT SPRINGS ON 07/08/2004. UPDATED 06/07/2006. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156482May 1, 2006
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH AS THE CONTACT WAS TURNING LEFT ONTO THE HIGHWAY; THE CONTACT HEARD A LOUD POPPING SOUND AND THE STEERING BECAME VERY DIFFICULT. THERE IS AN NHTSA RECALL, # 98V323000, REGARDING THE STRUCTURE: FRAME AND MEMBERS. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156491May 1, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
MY MERCURY SABLE FRONT WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN YOU USE THE BLINKER AND SOMETIMES WHEN YOU ARE JUST HOLDING THE STEERING WHEEL. ESPECIALLY ON A SUNNY DAY, THIS DEFECT IS A STARTLING OCCURRENCE AND COULD LEAD TO AN ACCIDENT. I EXPERIENCED THE SAME PROBLEM ON MY OTHER TWO 1999 FORD VEHICLES. MY 1999 EXPEDITION DID THE SAME THING AND THE MULTIFUNCTION SWITCH WAS REPLACED UNDER THE FORD PROGRAM NUMBER 00B40. MY 1999 TAURUS ALSO DID THE SAME THING AND THE MULTIFUNCTION SWITCH WAS REPLACED UNDER THE 36,000-MILE WARRANTY. THIS IS OBVIOUSLY A KNOWN PROBLEM TO FORD AND SHOULD BE ADDRESSED. IF IT HAS HAPPENED TO THREE 1999 VEHICLES IN THE SAME HOUSEHOLD, I AM SURE THE PROBLEM IS MUCH MORE WIDESPREAD AND A SAFETY RECALL IS IN ORDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156376April 28, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE STOPPED AT A STOP SIGN, THE RIGHT FRONT TIRE BLEW WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. UPON INITIAL INSPECTION, IT WAS DETERMINED THE FRONT COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THERE IS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRINGS. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156406April 28, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
HAD A FAILURE OF THE LEFT FRONT COIL SPRING WHILE STARTING UP FROM A STOP AND TURNING RIGHT. THERE WAS NO LOSE OF CONTROL OF THE VEHICLE SINCE THE SPEED WAS ONLY 10-15 MPH AT THE TIME. THE FAILURE WAS CONTAINED BY THE "SPRING SHIELD" AND THIS SPRING WAS REPLACED UNDER A RECALL. WHEN THE SERVICE DEPARTMENT TOOK THE CAR IN TO REPLACE THE FRONT SPRINGS, THEY NOTED THAT THE LEFT REAR COIL SPRING HAD ALSO FAILED AND THE RIGHT SIDE WAS ABOUT TO FAIL TOO. THEY TOLD ME "THIS WAS A COMMON PROBLEM BUT IT WAS NOT COVERED UNDER THE PRESENT RECALL THOUGH IT MAYBE COVERED BY A FUTURE RECALL." THE FAILURE CAUSED THE BOTTOM OF THE SPRING TO PASS BY THE LOWER SPRING MOUNTING AND THE POINT OF THE SPRING WAS LESS THAN 1/4" FROM THE SIDEWALL OF THE LEFT REAR TIRE. ANY FURTHER TRAVEL OF THE SPRING WOULD HAVE PUNCTURED THE TIRE AND THIS FAILURE WAS NOT VISIBLE UNLESS THE TIRE WAS REMOVED OR THE VEHICLE WAS LIFTED. BOTH REAR SPRINGS HAVE BEEN REPLACED AND THE FAILED SPRINGS HAVE BEEN SAVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156205April 27, 2006
AIR BAGS
AIR BAGS DID NOT DEPLOY ON OUR 1999 MERCURY SABLE [XXX] AFTER AN ACCIDENT. THE FRONT OF OUR CAR HIT THE SIDE OF A MINI-VAN WITH ENOUGH FORCE TO TIP THE MINI-VAN OVER. POLICE ESTIMATED WE WERE TRAVELING AT 30 MPH. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10156038April 25, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
FAILURE OF REAR COIL SPRINGS, SIMILAR TO SAFETY RECALL #04V332000 APPLICABLE TO FRONT SPRINGS. BOTH REAR COILS BROKE, AND SHARP END OF RIGHT REAR CONTACTED INSIDE OF TIRE. FORD OFFERED NO HELP OR REMEDY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155857April 21, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DRIVING WITH MY FAMILY EASTBOUND ON THE MASSACHUSETTS TURNPIKE AT A SPEED OF APPROXIMATELY 60 MILES PER HOUR THE FRONT DRIVER'S SIDE COIL SPRING EXPLODED WITH NO WARNING. LUCKILY WE WERE ABLE TO PULL OVER EVEN THOUGH AS WE LEARNED LATER, THE COIL SPRING HAD EXPLODED DOWNWARD BREAKING THE AXLE AND SLICING THE TIRE REPAIRS WERE REPLACEMENT OF LEFT FRONT STRUT SPRING AND AXLE ASSEMBLY, TOP STRUT MOUNTING ASSEMBLY,LEFT FRONT TIRE, WE WERE ENCOURAGED BY FORD DEALER SERVICE TO ALSO REPLACE THE RIGHT FRONT COIL SPRING! GEE I WONDER WHY!!! ALTHOUGH WE CONSIDER OURSELVES VERY LUCKY NOT TO HAVE BEEN SERIOUSLY HURT BY THE SUDDEN FAILURE OF THE FRONT COIL SPRING ON OUR 2002 MERCURY SABLE WITH BUILD DATE OF 2001,AND EVEN THOUGH FORD HAS BEEN AWARE OF FRONT COIL SPRING FAILURE IN NORTHEASTERN STATES. FORD WHEN CONTACTED FELT THERE WAS NO PROBLEM WITH SUDDEN FAILURE OF THE FRONT COIL SPRING ON OUR VEHICLE. I HAVE OWNED FORDS FOR THE LAST 20 YEARS, AFTER THIS EXPERIENCE I DO NOT KNOW IF I WILL BUY ANOTHER FORD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155738April 20, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2001 MERCURY SABLE BOTH REAR COIL SPRINGS FRACTURED WHILE TURNING A CORNER. NOTHING IN THE CAR EXCEPT THE DRIVER. NO OTHER DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155712April 19, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I AM THE OWNER OF A 2000 SABLE SEDAN VIN [XXX]. ON APRIL 7, 2006 THE LEFT REAR STRUT SPRING BROKE WHILE BACKING OUT OF MY GARAGE. ( A 2" DIFFERENCE IN HEIGHT BETWEEN THE GARAGE FLOOR AND THE DRIVEWAY) MY INSPECTION REVEALED A RUBBING NOISE CAUSED BY THE BROKEN SPRING COIL GOUGING INTO THE TIRE!! FORTUNATELY THE VEHICLE WAS ONLY DRIVEN ABOUT 100 FT AND THE TIRE WAS ONLY SLIGHTLY SCRAPED. IMAGINE WHAT COULD HAVE HAPPENED ON THE HIGHWAY!! THE VEHICLE WAS REPAIRED AT HINES PARK LINCOLN MERCURY ON 4/10/06 AT A COST OF $413.38. I BELIEVE A CUSTOMER REIMBURSEMENT ACTION SHOULD BE THE MINIMUM AND A RECALL OF THE AFFECTED SPRINGS MIGHT BE APPROPRIATE. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155718April 19, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
AFTER COMING TO A STOP AT AN INTERSECTION, I PROCEEDED TO MAKE A LEFT TURN. WHILE COMPLETING THE TURN, I HEARD A LOUD THUMP IN THE REAR OF THE CAR. I IMMEDIATELY STOPPED AND EXAMINED THE OUTSIDE OF THE CAR AND NOTICED THAT THE REAR WHEEL WELLS WERE NEARLY RUBBING ON THE TIRES. BOTH REAR COIL SPRINGS HAD BROKEN AT THE FIRST COIL. AFTER 3 DAYS AT THE DEALERSHIP, THE SPRINGS WERE REPLACED AT MY EXPENSE. AT THE BREAK, THE ENTIRE CROSS-SECTIONAL AREA OF ONE SPRING AND ONE QUARTER OF THE CROSS-SECTIONAL AREA OF THE OTHER ARE RUSTED. I HAVE THE SPRINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155425April 16, 2006
SUSPENSION:REAR:SPRINGS
REAR SPRINGS BROKE. ABOUT 1 YEAR AGO I REPLACED THE FRONT SPRINGS. ALTHOUGH MY CAR IS A 2002 THIS SHOULD HAVE BEEN INVOLVED IN THE 2001 RECALL RELATED TO SUSPENSION. THIS IS A SAFETY ISSUE THAT FORD SHOULD TAKE CARE OF BEFORE ANYONE DOES GET HURT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155363April 14, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR RIGHT COIL SPRING SNAPPED WHILE GOING OVER A SMALL BUMP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154963April 10, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT PASSENGER SEAT BELT LOCKED AND WON`T RELEASE CONTACTED FORD ABOUT RECALL #01S16 THEY SAY CAR NOT ON THAT RECALL THE PROBLEM IS THE SAME AS THE RECALL,CAR MADE AT SAME PLANT, SAME TIME FRAME AS PROBLEMS WERE FOUND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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